Professional Documents
Culture Documents
Attendees:
Present:
1. Dr. Primo B. Valenzuela 9. Dr. Michael Alexius A. Sarte
2. Dr. Carmencita S. Solidum 10. Dr. Heriberto P. Guballa
3. Dr. Noel C. Santos 11. Dr. Francisco C. Rivera IV
4. Dr. Rodante A. Roldan 12. Dr. Roel Tito A. Marcial
5. Dr. Mariano B. Lopez 13. Dr. Vincent G. Moderes
6. Dr. Ray I. Sarmiento 14. Dr. Karen O. Bongas
7. Dr. Marie Karen C. Jiz 15. Dr. Nancy M. Aquino
8. Dr. Nelinda Catherine P. Pangilinan 16. Dr. Jesus Nazareno J. Velasco
Absent:
1. Dr. Ruth G. Valeriano
2. Dr. Teresa Tricia G. Bautista
3. Dr. Edilinda G. Patac
Matters Discussed:
1. Agenda:
1.1. First OR cases TAT presentation by Dr. Franklin Kleiner for the month of August 2019 (to include
cases by GI endoscopists)
1.1.1. Noticeable improvement on timeliness of Turn-around-time of first OR case timeliness for the
second half of August.
1.1.2. Major causes of delay has gown down from 82% to 64%.
1.1.3. Increased in On-time cases from 9 to 18 cases
1.1.4. Delays caused by Doctors decreased from 20 to 14 cases, other causes of delays also decreased from
23-13 cases.
1.1.5. Five hours delay from previous report was reduced to less than an hour.
1.1.6. Dr. Lumague did a random check and one of her observation is the incomplete information on
accomplished Turn-Around-Time forms.
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1.1.7. Proper time adjustment should be done for cases wherein anticipated patient preparation will take
more than an hour, Dr. Jiz suggested to adjust cutting time to 8 am for patient with longer preparation
period. Dr. Lumague didn’t agree with the suggestion.
1.1.8. ORMAT Chairman recommended that Surgeons and Anesthesiologist must come early to give
allowance for patient preparation, difficult intubation, preparation for supplies needed for surgery
and other causes of delay.
1.1.9. ORMAT will submit monthly report of late and early doctors of first cases, to inform respective
departments regarding habitual tardiness of each departments’ doctors, to penalize doctors with
habitual tardiness. Doctors who performed their OR on time will be given an award.
1.1.10. Dr. Lumague informed Dr. Kleiner that penalizing/rewarding of Doctors is for discussion.
1.2. Prescription policy discussion (will send the draft and forms as prepared by the Pharmacists in another
email)
1.2.1. A soft copy of Prescription Policy draft was sent to all Chairpersons.
1.2.2. Dr. Lumague urged all the Chairpersons to be actively involved in finalizing the policy if there will
be no comments or revision is raised on the Prescription Policy draft two days after it was sent out,
the policy will be posted.
1.2.3. Dr. Roldan agreed with the list of inappropriate abbreviations but suggested a thorough review of
the medication policy and forms.
1.2.4. Finalized and approved policy and forms will be submitted to and issued by the Patient Safety
Committee.
1.2.5. The departments can invite Pharmacists to discuss medication errors and possible ways of correction.
1.2.6. Dr. Solidum suggested to involve Nurses in the discussion of medication management, Internal
Medicine offered to invite Nurses during the discussion of Pharmacists in their department.
1.3. PF of doctors
1.3.1. Dr. Lumague informed all the Chairpersons that a suggestion was raised during the Management
Review to avoid delays in discharging patients.
1.3.2. One of the suggestion is to give two hours to doctors to provide their professional fees if the doctors
failed to give the amount, a professional fee will be prescribed as agreed upon by all the Chairpersons.
1.3.3. Dr. Sarmiento suggested to establish an official communication line between Billing Department and
Doctors specifically for PF inquiry.
1.3.4. One of the suggestion made was to use Philhealth PF case rate matrix for cases with procedures; a
copy of the RVS code will be provided to Billing for their reference.
1.3.5. The Board agreed to one-hundred fifty pesos (₱150) as daily multiplier for non-surgical patients.
1.3.6. Dr. Lumague volunteered to make the draft for the Professional Fee matrix as discussed with the
Chairpersons.
1.5. Outcome of the ISO re-certification & action plans (by Dr. Carmen Solidum)
1.5.1. Dr. Solidum informed all the Chairpersons regarding the outcome of the management review.
1.5.2. Dr. Solidum read the Positive findings, Opportunities for improvements involving medical, the
hospital does not need to take any actions on the opportunities for improvements.
1.5.3. Corrective action report (CAR) will be issued to departments where AJA auditors noted some
observations. A root cause analysis should be presented in CAR.
1.5.4. Recruitment of new batch of Auditors was suggested, requesting two auditors from each
departments.
1.5.5. Submitted names of new auditors should not have other hospital administrative task.
1.5.6. Submitted names of new auditors will be sent for two days IQA training, target dates are on
November 21-22, 2019.
1.5.7. IQA committee will identify “audit season”, all audits must be done during the identified season.
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1.5.8. During the “audit season”, all auditors will be excused from all hospital duties for three days, 1 day
for audit preparation, 1 day for actual audit, and 1 day for preparation of audit reports.
1.5.9. IQA committee will recommend to PMT to include Internal Quality Audit as part of strategic
function in auditor’s IPCR. Dr. Lumague agreed with the recommendation.
1.5.10. Will recommend to PMT to include in IPCR of Chairman the response to CAR and submission of
Risk assessment
1.5.11. Dr. Lumague asked the Chairperson to identify two consultants who were recently promoted to
Medical Specialist III (MS III) with no or minimal administrative tasks to be part of new batch of
auditors. Identified consultants must clear their schedule on November 21-22, 2019 for the IQA
training.
1.6. Rizal Med Christmas Party on Dec 10, 2019 at SMX SM Aura BGC (to be discussed by Dr. Carmen
Solidum)
1.6.1. Dr. Solidum informed all the Chairpersons that the Christmas/Anniversary party is on December 10,
2019 at SMX Aura
1.6.2. Christmas party committee will survey on who will attend the party, deadline of submission of list
of attendees is on October 15, only replacements will be accepted after the set deadline.
1.6.3. Dr. Solidum announced to the Board that the theme of the party is Gatsby.
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e. Suggested to have an event where all the consultants from all the departments meet. Dr. Lumague
agreed to the suggestion and proposed to have the postponed Consultant’s party last year as platform
of introduction.
f. Reported that St. Luke’s Global is planning to donate CT-Scan machine to Rizal Med.
1.7.10. Otorhinolaryngology-Head and Neck Surgery – Dr. Sarte (reported by Dr. Roldan)
a. 4th year Residents are taking their practical on September 17, 2019.
b. Started screening the second batch of Pre-residents.
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d. Communicated with CFO about extension of billing hours, Dr. Sarmiento suggested to utilize the 24
hours Cashier in ER to act as biller.
e. Reported lack of supplies in medicines at the Emergency Room.
Prepared by:
Approved by:
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