Exhibit 1: Forecast New Revenue from 2010 Opportunities, Excludes Contracts Not Up for Renewal

Average
Annual Duration Total Contract
Opportunities Win Rate Revenue (years) Revenue ($)

Original Forecast for 2010*

New Sale 250 17.5% $ 250,000 3 $ 32,812,500
Renewal 117 90.0% $ 250,000 3 $ 78,975,000
Expansion 60 90.0% $ 75,000 3 $ 12,150,000
Pilot 80 25.0% $ 50,000 1 $ 1,000,000
Total 507 $ 124,937,500

Latest Forecast for 2010**

New Sale 271 15.5% $ 225,000 3 $ 28,353,375
Renewal 117 83.8% $ 250,000 3 $ 73,534,500
Expansion 53 90.0% $ 70,000 3 $ 10,017,000
Pilot 103 22.0% $ 50,000 1 $ 1,133,000
Total 544 $ 113,037,875

* Original Forecast was finalized in May 2010.

** Latest Forecast was updated in February 2011.
Exhibit 4: Sales Support Time by Function (hours)
tiempo que demora en
nueva ventrenivar expansion piloto
Mean
New Sale Renewal Expansion Pilot All

Sales Support Requests in 2010 271 117 53 103 numero de empresas

61
1-Data Engineering demora
Min 12 4 9 8
Max 85 21 77 65
Mean 24 8 22 20
Standard Deviation 16 3 15 13
Weighted Mean Process Time ###

2-Data Analysis
Min 11 7 9 3
Max 80 31 55 29
Mean 24 12 16 10
Standard Deviation 15 4 10 4
Weighted Mean Process Time ###

3-Proposal Support
Min 18 8 11 6
Max 155 61 107 42
Mean 44 22 29 12
Standard Deviation 30 9 20 9
Weighted Mean Process Time ###

4 - Pricing
Min 4 3 2 3
Max 24 8 16 17
Mean 8 4 6 6
Standard Deviation 3 1 2 2
Weighted Mean Process Time 7
Exhibit 5: Requests for Sales Support, by Quarter (count)

2010
1st 2nd 3rd 4th Annual Quarter
Quarter Quarter Quarter Quarter Total Average
New Sale
Energy Sector 19 17 16 20 72 18.00
Government Sector 8 18 20 8 54 13.50
Manufacturing Sector 22 27 23 34 106 26.50
Retail and Other Sectors 12 10 7 10 39 9.75
Total 61 72 66 72 271 67.75

Renewal
Energy Sector 9 10 5 4 28 7.00
Government Sector 2 5 14 3 24 6.00
Manufacturing Sector 5 5 11 27 48 12.00
Retail and Other Sectors 11 4 2 0 17 4.25
Total 27 24 32 34 117 29.25

Expansion
Energy Sector 2 4 4 3 13 3.25
Government Sector 1 2 5 3 11 2.75
Manufacturing Sector 4 4 3 10 21 5.25
Retail and Other Sectors 4 2 2 0 8 2.00
Total 11 12 14 16 53 13.25

Pilot
Energy Sector 5 6 6 5 22 5.50
Government Sector 4 4 3 4 15 3.75
Manufacturing Sector 7 9 8 12 36 9.00
Retail and Other Sectors 12 7 5 6 30 7.50
Total 28 26 22 27 103 25.75

Total Requests
Energy Sector 35 37 31 32 135 33.75
Government Sector 15 29 42 18 104 26.00
Manufacturing Sector 38 45 45 83 211 52.75
Retail and Other Sectors 39 23 16 16 94 23.50
Total 127 134 134 149 544 136.00

Renewals Won
Energy Sector 8 10 4 4 26
Government Sector 2 4 11 3 20
Manufacturing Sector 4 5 10 20 39
Retail and Other Sectors 8 3 2 0 13
Total 22 22 27 27 98
Exhibit 6: Year Over Year Requests for Sales Support (count)

2009 2010 Growth

Energy Sector
Requests processed
New Sale 65 72 10.8%
Renewal 27 28 3.7%
Expansion 11 13 18.2%
Pilot 15 22 46.7%
Total 118 135 14.4%
Renewals Won 25 26
Renewal Win Rate ### ###
New Sales Win Rate ### ###

Government Sector
Requests processed
New Sale 50 54 8.0%
Renewal 23 24 4.3%
Expansion 10 11 10.0%
Pilot 14 15 7.1%
Total 97 104 7.2%
Renewals Won 21 20
Renewal Win Rate ### ###
New Sales Win Rate ### 22.2%

Manufacturing Sector
Requests processed
New Sale 94 106 12.8%
Renewal 44 48 9.1%
Expansion 18 21 16.7%
Pilot 32 36 12.5%
Total 188 211 12.2%
Renewals Won 40 39
Renewal Win Rate ### ###
New Sales Win Rate ### ###

Retail and Other Sectors

Requests processed
New Sale 37 39 5.4%
Renewal 16 17 6.3%
Expansion 9 8 -11.1%
Pilot 24 30 25.0%
Total 86 94 9.3%
Renewals Won 14 13
Renewal Win Rate ### ###
New Sales Win Rate ### ###
Exhibit 7: Utilization Across Sales Support Functions

Mean Process Fully-Loaded Available

Workload Time Resources Cost Work
(requests) (hours) (headcount) ($ / year) Hours* Utilization
Full Year 2010
1-Data Engineering 544 20 8 ### 14,080 75.8%
2-Data Analysis 544 18 7 ### 12,320 79.4%
3-Proposal Support
Energy Sector 135 32 3 ### 5,280 81.2%
Government Sector 104 32 3 ### 5,280 62.5%
Manufacturing
Retail and OtherSector 211 32 5 ### 8,800 76.1%
Sectors 94 32 2 ### 3,520 84.8%
4 - Pricing 544 7 3 ### 5,280 67.7%

* Hours per year: 1,760

trimestre 1
Mean Process Fully-Loaded Available
Workload Time Resources Cost Work
(requests) (hours) (headcount) ($ / year) Hours* Utilization
Full Year 2010
1-Data Engineering 127 11 8 ### 14,080 10.0%
2-Data Analysis 127 0 7 ### 12,320 0.0%
3-Proposal Support
Energy Sector 35 0 3 ### 5,280 0.0%
Government Sector 15 0 3 ### 5,280 0.0%
Manufacturing
Retail and OtherSector 38 0 5 ### 8,800 0.0%
Sectors 39 0 2 ### 3,520 0.0%
4 - Pricing 127 0 3 ### 5,280 0.0%

trimestre 2
Mean Process Fully-Loaded Available
Workload Time Resources Cost Work
(requests) (hours) (headcount) ($ / year) Hours* Utilization
Full Year 2010
1-Data Engineering 134 0 8 ### 14,080 0.0%
2-Data Analysis 134 0 7 ### 12,320 0.0%
3-Proposal Support
Energy Sector 37 0 3 ### 5,280 0.0%
Government Sector 29 0 3 ### 5,280 0.0%
Manufacturing
Retail and OtherSector 45 0 5 ### 8,800 0.0%
Sectors 23 0 2 ### 3,520 0.0%
4 - Pricing 134 0 3 ### 5,280 0.0%

trimestre 3
Mean Process Fully-Loaded Available
Workload Time Resources Cost Work
(requests) (hours) (headcount) ($ / year) Hours* Utilization
Full Year 2010
1-Data Engineering 134 0 8 ### 14,080 0.0%
2-Data Analysis 134 0 7 ### 12,320 0.0%
3-Proposal Support
Energy Sector 31 0 3 ### 5,280 0.0%
Government Sector 42 0 3 ### 5,280 0.0%
Manufacturing
Retail and OtherSector 45 0 5 ### 8,800 0.0%
Sectors 16 0 2 ### 3,520 0.0%
4 - Pricing 134 0 3 ### 5,280 0.0%

trimestre 4
Mean Process Fully-Loaded Available
Workload Time Resources Cost Work
(requests) (hours) (headcount) ($ / year) Hours* Utilization
Full Year 2010
1-Data Engineering 149 20 8 ### 14,080 20.7%
2-Data Analysis 149 18 7 ### 12,320 21.4%
3-Proposal Support
Energy Sector 32 0 3 ### 5,280 0.0%
Government Sector 18 0 3 ### 5,280 0.0%
Manufacturing
Retail and OtherSector 83 0 5 ### 8,800 0.0%
Sectors 16 0 2 ### 3,520 0.0%
4 - Pricing 149 0 3 ### 5,280 0.0%
Utilization
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Low
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