Professional Documents
Culture Documents
IN
THM 52
FINAL PROJECT
SUBMITTED BY
TTH 16:00-17:30
INSTRUCTOR
CHAPTER TITLE PAGE
THREE OBSERVATION 3
FOUR RECOMMENDATION 4
ALONA HIDDEN DREAM
in Panglao, Bohol
1
2
OBSERVATION
As we entered the restaurant nobody offered a table for us so we look for a place
to sit. We were sitting there for 2mins but no one entertained us so we called their
attention but still no one is listening to our call. Their employees are lack of discipline in
entertaining customers and the order took so long.
The service was not fast. The temperature is hot since the restaurant is open and
they only offer wall fan but not all areas were covered.
The comfort rooms were clean. The washing area was not so cleaned.
They will let the customers know if how many minutes would it took to cook their orders.
They will add more fans in order to make the customers feel comfortable.
They will assign someone who will look for the sanitation in the washing area, comfort
rooms and surroundings.