Estd.

In 1948
Accredited with grade ‘A’ by NAAC
OBSERVATORY REPORT
on
“Observation of Vadodara Central bus stand and railway station and its study”
Submitted by
1. Alark
2. Shivani
3. Nilesh
4. Utkarsh
5. Kesha
6. Kaushiki
7. Suman
8. Saumyajeet

COUNTRYBUTION 2019
INSTITUTE OF LEADERSHIP AND GOVERNANCE
THE MAHARAJA SAYAJIRAO UNIVERSITY OF BARODA
 CERTIFICATE

The project report titled “Observation of Vadodara Central bus stand and railway station
and its study” is an independent and original work of research done by the interns of
Countrybution 2019. This report has not been submitted to any other institution for any
purpose.
The help and assistance of all the sources has been duly acknowledged and cited here.

Dr Reena Bhatia
Meet Patel
Director
Coordinator
Institute of leadership and governance CountryBution,2019
The Maharaja Sayajirao University of Baroda

DECLARATION

                                                                                                          Date: 25th June, 2019

We hereby declare that an observatory project titled, “Observatory field visit –Railway
Station and Bus Stand” is submitted in partial fulfillment of the requirements for the socio-
political internship ‘Countrybution 2019’, Institute of Leadership and Governance, Maharaja
Sayajirao University of Baroda.

We declare that this project is our own, unaided work. It has not been submitted before for
any other program at this or any other university.
 ACKNOWLEDGEMENT

The observatory field visit opportunity, we had was a great chance for learning and our
professional development.

First and foremost, we would like to express our deepest sense of gratitude to team
‘Countrybution’, Institute of Leadership and Governance, MSU for giving us this wonderful
opportunity which we would have missed out on, otherwise.

We would like to thank our project mentors, Nirav Patel, Akshay Nair and Nishit for their
guidance which was valuable for our study both theoretically and practically.

Without their assistance and dedicated involvement in every step throughout the process, this
project would never have been a success.

We acknowledge their contribution gratefully.

 ABSTRACT
We a group of 8 interns with 2 mentors started with surveying people at the railway station and
Central bus stand.

We divided ourselves into 5 teams with 2 members each. We surveyed people from all walks of life
and covering the whole place of visit.

Men, women, young and old were happy to share their views. We collected 78 responses from both
the places. We also took photographs of all services functional and non-functional in the two places.

We had prepared a set of questions and the responses were recorded in the google forms. This also
presented a graphical analysis of the data. The main aim of this exercise was to survey and analyze
the on-ground situation and present our observations to the concerned authorities.

We fully take responsibility for any discrepancies that might have crept in this report.
 INDEX

S.No Topic
P age
1. Introduction 4

2. Research Methodology 5
3. Research Findings 6
4. Problems 10
5. Solutions 11
6. Inspection of Ground Reality 12
7. Conclusion
13
 1.Introduction

The Central Bus Stand

• Central bus stand is located just 5 min away from the Vadodara railway station. The bus has
more than 15 platforms to travel to various parts of the state. This place caters to all types of
buses from ordinary buses to AC Volvo.

• The bus stand has a potential of traffic jams as there is a common entrance for entry and exit
of buses. Also, location of few platforms along the entry exit turn causes the buses to block.
But still a convenient place for travelers.

• It is an achievement by the Mahanagar Paloma. Inauguration was done by PM Narendra

Modi. It has hotels inside for meals and breakfast for all. The entry fee was abolished by Shri
Narendra Modi on opening day itself.

• It is only apt to say that many travellers lauded the facilities and cleanliness of the bus stand
as compared to other cities.

Vadodara Railway station

 Vadodara Junction railway station (Station code is BRC) is the main station in the Indian city
of Vadodara, Gujarat.
 It is the ninth busiest railway station in India in terms of frequency of trains after busiest in
Gujarat state and as well as a major stop on the western railway zone of Indian railways.
 Around 170 trains starts, ends, or passes through the station daily.
 2.Research Methodology

We conducted a survey based on questions discussed by the team and collected responses from 78
people combining both the bus stand and the railway station. We asked different classes of people
travellers from well off background to poor travellers. This survey helped shed light on various things
about the respected sites and public places in general. The survey was done through “google forms”
for better data representation.
 3.Research Findings

1. In the above pie-chart we can see that 39% were resident of

Vadodara where as 61% found to be non-resident of Vadodara. This
shows that majority of the subjects who were interviewed were
travelling from train were non-residents of Vadodara.

2. With respect to the cleanliness at railway station and bus stop it was
found that more than half of the subjects rated as good followed by
27% who rated as excellent. This shows the condition of the railway
 station as well as bus stop was in good condition with respect to the
cleanliness.

3. With respect to the availability of the safety measures majority

(64%) of the subjects reported as enough safety measures were
available at railway station as well as bus stop where as 20% of the
subjects reported as may be where it shows they were not sure
about the safety measures.

4. We also made an attempt by asking the subjects regarding the aid

of the staff at railway station and bus stop which revealed that 70%
of the subjects reported that the staff were helpful where as 30%
reported as not helpful towards them.
 Awareness related to digitalization

5. In the light the ‘Digital India’ initiative we wanted to analyze the

awareness related to digitization amongst the travelers. We
observed that majority of the subjects were aware whereas only
27% were unaware.

Utilization of digital services

6. Another deduction was made that the people although aware were
not using the digitization services. The general opinion was of that it
is hassle free and does help to book ticket faster.
 Problems
7. We enquired the problems faced by the passengers there. We
question the difficulties they faced, the changes they want to solve
the present problem and to avert any future mis happenings. There
were mixed answers both at railways as well at bus stations. Some
complained on lack of cleanliness, some questioned on absence of
basic infrastructure. Many were floored by the development at Bus
Stop while many still had issues. We made a collage of their
valuable feedback.
 Solutions
8. As the problems were plenty, so we asked them to provide the solutions
that they like to apply to these burning issues. After scratching their heads
for a while many of them engulfed us with their solutions. Some of them
were complex to apply and some were quite innovative. A few had lost
hopes on the revival but many were hopeful for a change sooner or later.

“Optimism is the key”

 Inspection of Ground Reality
9. Our Team of 10 (8I+2M) performed an inspection to check the various ground realities of the
government. While many of the projects taken by government were well received by the
public and was also visible on ground like Baby Care Room, mobile app like others and on
the same hand many were disappointing as well. Many machines like Chargers, Water
refilter were not in working conditions which were affecting the passers-by. We even
interacted with these issues as well.
After all these high energetic activities our joyride finally called it a day. We conducted the survey,
interaction and inspection and went on to present the report representing the nerves of the people
and the actual ground realities.

Conclusion

Our survey collected around 78 responses in a remarkably short time. We addressed various issues
with the passengers and passers-by. We enquired about the issues that faced and even the
highlighted the actual need. We had a mammoth of viewpoints which we came across. Some were
optimistic for a brighter day while some were pessimistic that the sun may never set. It was more
than enthralling and most importantly a very learning experience that taught us lessons which would
never be told in four walled classrooms. We inspected on the ground and took feedback as well. All
together Baroda’s transportation centres (Bus & railways) is good enough for a medium sized
population city. But for a city which is evolving everyday this may further lead to obstacles as well if
not addressed in proper time. We here also note that the citizens of Baroda are also progressive,
careful as well as benevolent as compared to its other cities. Overall the hubs are good enough to
sustain.