QUESSTIONNAIRE

SPC
PARTICIPANT NAME-

(Tick the appropriate answer)

In the left Column Tick the probable correct answer BEFORE Training

In the Right Column Tick the probable correct answer AFTER Training
(At the end of Training Score One mark for each correct answer before & After Training –
Total & Compare to know the difference in Understanding SPC Before & After Training)

1. Statistical Process control is

a. 10% Product & Process Knowledge & 90% Statistic

b. 90% Product & Process Knowledge & 10% Statistic

2. Criteria for Evaluation of Sample or Process is

a. Average & Range

b. Average & Range & Standard Deviation

3. Lesser the Standard Deviation, the sample or Process is

a. Not good
b. Better
c. Unaccepted

4 Two types of causes

a. Random causes & non random causes

b. Common causes & Assignable causes
c. Common causes & non random causes
5. Variation due to common causes are

a. Fluctuating
b. Highly fluctuating
c. Constant

6. Common causes are generally controllable by

a. Management personnel
b. Operating personnel
c. Outside agencies

7. Assignable causes are generally controllable by

a. Management personnel
b. Operating personnel
c. Outside agencies

8. Statistical control means, free from

a. Common causes
b. Chance causes
c. Assignable or spl. Cause
d.

9. Conditions for checking statistical control using control charts

a. Any points outside UCL/LCL

b. Any consecutive 7 points above or below center line
c. Any consecutive 7 points upward or downward trend
d. All of the above
10. Objectives of control chart

a. To detect Assignable or spl. Causes

b. To maintain the process capability
c. To indicate the opportunity for improvement and confirm the
improvement
d. All of the above

15. Cp = 1.67, Cpk = 0.67, the required action is

a. Process variable to be reduced

b. Process average should be shifted towards target or nominal value of
specification.
c. 100 % Inspection is required

16. Cp = 1.67, Cpk = 2.67 the required action is

a. Process variation to increased

b. Tolerance to be increased
c. Verify the calculation of Cp & Cpk

17. Cp measures

a. % Of Tolerance used in Process

b. Potential Process Capability Index
c. Both a & b

18. Cp

a. Does not Specify whether the Process is centered or not

b. Is always more than Cpk
c. Both
19. Over Adjustment means

a. Adjusting the reading in the Instrument

b. Adjusting the entry in the chart
c. Considering the common cause as special cause & spoil the Process

20. SPC ultimately enhances

a. Variations in the Process

b. Knowledge of Process & Product
c. None

21. When Control Charts are reviewed or Revised

a. We should change sample size

b. We should change frequencys
c. We should revise the Control Limits

22. SPC is short form of

d. Statistical Product Control

e. Statistical Process Control
f. Statistical Precision Controls