ACF 276: Introduction to Organization Development

4 Credits, Spring Quarter 2008

Tuesday & Thursday, 11:45am-1:25pm, Room: SC-3
Suleman Dawood School of Business
Lahore University of Management Sciences
Instructor Dr. Nadir N. Budhwani
Email nadirnb@lums.edu.pk
Office Academic block, Room 179
Office hours Tuesdays and Thursday, 10-11am
Extension 2179
COURSE DESCRIPTION:
This course is designed to introduce students to the phenomenon of organization development
(OD) in a competitive environment. It aims to address models, principles, and practices related to
OD. The course also focuses on how resistance at the individual level can be a barrier to OD
efforts. Through assignments, small cases, and readings, students will get an opportunity to
understand OD from the perspective of change recipients.
COURSE OBJECTIVES:
By the end of the term students will have an understanding of the following:
• OD process
• importance and nature of OD at the individual level
• role of culture, technology, structure, and human behavior in OD
• OD interventions at the individual level
• OD as a career

REQUIRED TEXT:
There will be a course packet for this class. The course packet will comprise book chapters, short
cases, and journal articles.

This class also requires the use of the APA style guide for citing resources and preparing
reference lists in your papers. You may use the APA manual (5th edition) or any online citation
builder such as http://www.zotero.org/, http://citationmachine.net/index.php?page=about, and
http://www.bibme.org/

GRADING DISTRIBUTION:
There will be a total of 100 points, distributed as follows:
Assignments/Exams Percentage (%)
*Participation 10
Quizzes 15
Assignment 25
Mid-term 20
Final 30
Total 100

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*Participation in this course means asking relevant questions and engaging in a dialogue with
your instructor and class fellows. I expect each one of you to fully participate in all class
discussions. You can get a maximum of 10 points for participation.

I will provide detailed information for all assignments/quizzes and exams. Please contact me
immediately if you have questions about any of the assignments or exams. Your grade in this
course is based on the quality of the work you do in your assignments and exams. Your goals for
participation, assignments, and exams should be to:

- share insights you have gained from the readings

- raise issues that will prompt new avenues for class discussion

You will be allowed a maximum of 5 absences. Students who achieve less than 60% in absolute
terms will automatically fail the course. There would be no make-up or averaging for missed
quizzes, assignments, and exams. Policies of LUMS pertaining to academic misconduct, class
participation, grading, late work, and harassment will be adhered to. Please refer to the student
handbook for details.

DISABILITIES:
Any student with a documented disability condition (e.g., physical, learning, psychiatric, vision,
hearing, etc.) who needs to arrange reasonable accommodations should contact me.

INCLUSIVE LANGUAGE:
It is imperative in this class, as well as important in an education/work setting, that inclusive
language be used in both oral and written communication. Inclusiveness refers to the use of
language that assumes equality of the sexes and the equal importance of members of all cultural
groups.

Gender inclusiveness means that usage such as "he" and "man" as generic references to humanity
or people in general are not appropriate. While avoiding such use is sometimes awkward if one's
habits to the contrary are deeply ingrained, it is essential and possible to do so. Therefore, I
suggest that you use plurals (e.g. "workers…they," rather than "worker…he"), some combination
of pronouns (e.g., (s)he, s/he, he/she or alternative words (e.g., "people" rather than "mankind").

Cultural inclusiveness means that classroom discussion (and written materials) will not assume
that class members or all members of organizations are from Pakistani culture. Respect for the
diversity of the class and the multicultural world in which organizations operate will be
expected.

HELP:
If, at any time during the term, you are having trouble with some aspects of the class, or find
yourself struggling, please contact me for assistance. My job is to help you learn the material,
and I take that responsibility seriously. The earlier you seek help, the better you’ll feel.

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COURSE OUTLINE:
It is up to the discretion of the instructor to change course outline any time during the quarter.
Sessions
Topics Required Readings
(Tue, Thu)
- Introduction
- Jick, T. D. (1996). Note on the
- Syllabus overview
March 18, 20 recipients of change
- What is OD?
- Chapter 1, 2
- OD Models
-Hubbell, L. (2004). Struggling with
- Entry and Start-up who the client is in organization
March 25, 27 - Assessment and Feedback development interventions.
- Reflection Part I due -Chapters 3, 4
-Case I: Elton Inc.

- Action planning and (overview

-Chapters 5
April 1, 3 of) interventions
-Case: Action Planning
- Project Part I due

-Case: OD Implementation
April 8, 10 - Implementation: Individual level
-Chapters 6, 7

- Evaluation of processes and -Kirkpatrick’s four-level evaluation

April 15, 17 results -Chapters 12-14
- Adoption and separation -Case: Adoption & Separation

- Midterm (April 22)

April 22, 24 No readings assigned
- Guest speaker

- Role of culture in OD -Chapter 15

April 29, May 1*
- Ethics and values driving OD -Case: Culture in OD

- Project Part II due (May 6)

May 6, 8 No readings assigned
- Project presentations
- Project presentations
May 13, 15 No readings assigned
- Reflection Part II due

May 20, 22 - Review ALL readings

May 31- June 7 - Final (to be announced) ALL readings

*Labor Day holiday.

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