Professional Documents
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SOCIAL RESPONSIBILITY
2nd Edition
3G E-LEARNING
BUSINESS ETHICS AND SOCIAL RESPONSIBILITY
2nd Edition
3G E-LEARNING
ISBN: 978-1-68094-725-0
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TABLE OF CONTENTS
iii
—— Effects of a Lack of Ethics on a Business —— Ways to Enhance Employer-Employee
Environment.............................................................62 Relationship............................................................100
—— Importance of Ethics in Business...........................63 —— Communicate Openly...........................................100
—— Information Sheet....................................................64 —— Business Ethics.......................................................101
• Unit Summary.....................................................................65 —— Employee Retention..............................................102
• Multiple Choice Questions................................................66 • Business Recruitment.......................................................103
—— Answers to Multiple Choice Questions................67 —— Step-1: Form a Business Recruitment Team.......104
• Points of Discussion............................................................67 —— Step 2: Create a Supportive Business
• References............................................................................68 Environment...........................................................105
—— Step 3: Assemble Recruitment and Marketing
Materials..................................................................106
Unit 4 The Filipino Value System
of Business Constituents —— Step-4: Maximize Your Success...........................108
• Introduction.........................................................................73 —— Business Environment Analysis..........................108
• Learning • Principles of Responsible Business.................................109
Objectives.............................................................................73
—— Human Rights Principles......................................109
• Filipino Value......................................................................74
—— Supplier Conduct Principles................................110
—— Filipino Business Norms, Etiquette and Style.....75
• Policies and Practices in all aspects of Business
—— Ethical Business Practices.......................................77 Operations..........................................................................110
• Understanding the Filipino Culture.................................78 —— Eco-efficiency..........................................................111
• Information Sheet................................................................81 —— Items Large and Small...........................................112
—— Philippines. Experts in Filipino culture................81
—— Accountability for the Environment...................112
—— Business Meetings....................................................81
• Unit Summary...................................................................112
—— Introduction..............................................................82 • Multiple Choice Questions..............................................113
—— Conversations...........................................................82 • Points of Discussion..........................................................115
—— Eating.........................................................................82 —— Answers to Multiple Choice Questions..............115
—— Gifts............................................................................82 • References..........................................................................115
• Unit Summary.....................................................................83
• Multiple Choice Questions................................................84 Unit 6 Frameworks of Social
• Points of Discussion............................................................85 Responsibility of
—— Answers to Multiple Choice Questions................85 Entrepreneurs
• References............................................................................85 • Introduction.......................................................................121
• Learning
Objectives...........................................................................121
Section 3 Social Responsibility of
• Different Models of Social Responsibility of
Entrepreneurs Entrepreneurs....................................................................122
• Scope.....................................................................................91 • Corporate Social
• Learning Responsibility....................................................................123
Objectives.............................................................................91 —— Employee Retention..............................................124
• Overview..............................................................................92
—— Community-based Development........................125
—— Philanthropy...........................................................125
Unit 5 Responsibilities and
—— Creating Shared Value..........................................125
Accountabilities of
—— Laws and Regulations...........................................126
Entrepreneurs
• Introduction.........................................................................95 • Business Ethics and
Corporate Social
• Learning Objectives............................................................95 Responsibility....................................................................126
• Identify Responsibilities to the Business —— The Importance of Business Ethics to a
Organization........................................................................97 Company:................................................................126
—— Arguments for and Against Corporate Social
—— The Importance of Business Ethics to the
Responsibility...........................................................98
Wider World...........................................................127
—— Stakeholder Concept...............................................98
—— Personal Ethics.......................................................128
—— Contemporary Social Issues...................................99
iv
• Ethics Make Good Business Sense..................................129 —— Action Plans Important in Business....................172
• Unit Summary...................................................................131 —— Implement a Plan of Action to Strengthen
• Multiple Choice Questions..............................................132 Teamwork...............................................................173
• Points of Discussion..........................................................134 • Social Responsible
—— Answers to Multiple Choice Questions..............134 Enterprise-level Practices.................................................173
—— A business Profit earning......................................174
• References..........................................................................134
—— Nature of the Responsible Business
Enterprise................................................................175
Section 4 Business Beyond
—— Importance of Social Responsibility....................177
Profit Motivation
—— Ways to Improve Teamwork in the
• Scope...................................................................................139
Workplace...............................................................179
• Learning
Objectives...........................................................................139 • Unit Summary...................................................................180
• Overview............................................................................140 • Multiple Choice Questions..............................................181
• Points of Discussion..........................................................183
Introduction
The social responsibility of business is concerned with numerous responsibilities or tasks or
obligations that a business-organization has in the welfare of the society within which it survives
and works from. The same money and influence that enable large companies to inflict damage on
people and the environment allows them to effect positive change. At its simplest, a corporation
can give money to charity. Companies can also use their influence to pressure governments and
other companies to treat people and resources more ethically. Today, a shift has occurred in the
way people conceptualize corporate social responsibility. For decades, corporate business models
have been assumed to be necessarily harmful to certain communities and resources.
Unit 1 focuses on business organization process and nature with the purposes of establishing
business enterprises. It also highlights on basic forms of business organizations.
Unit 2 covers business policies and practices and Socio-economic development process that
seeks to identify both the social and the economic needs within a community, and seek to create
strategies that will address those needs in ways that are practical and in the best interests of the
community over the long run.
Unit 3 focuses on philosophies of business ethics and technology effect on business ethics
Unit 4 discusses on Filipino values and culture.
Unit 5 reveals on responsibilities to the business organization policies and practices in all aspects
of business operations.
Unit 6 examines the different models of social responsibility of entrepreneurs
Unit 7 presents an overview of establishing business enterprise profit for a business that desires
to expand its operations.
Unit 8 illustrates how to prepare and implement an action for business enterprise
Unit 9 focuses on the nature of the strategy development process and business goals and objec-
tives.
The following are the salient features of the book:
Each section contains the scope, overview, and objectives.
Topics are logically arranged according to the course outline of the subject.
The use of simple language to facilitate a better understanding of each unit.
Illustrative examples of varying difficulties are presented to enhance the interest of stu-
dents.
The provision of progress check test for every unit is given at the end of unit to strengthen
the learning process of students.
UNIT 1
NATURE AND ESTABLISHMENT
OF BUSINESS ENTERPRISES
INTRODUCTION LEARNING
Business enterprise is a very general term that describes
OBJECTIVES
After reading and analyzing the
businesses that are attempting to enter industries or create unit, you should be able to:
new markets. The numbers and success of business enterprises 1. Explain business
in an economy are sometimes used to gauge economic activity. organization process and
Business enterprises must deal with specific taxes and can nature
sometimes struggle to find enough funding to succeed. A 2. Discuss purposes of
establishing business
business enterprise is simply a business started to make a profit. enterprises
This is distinguished from some other businesses, which owners 3. Describe basic forms of
create to supply themselves and others with jobs. A business business organizations
enterprise revolves around a single idea, a mission which the
owner intends to use to create a viable company for the purpose
of making a profit and succeeding in the business world.
BUSINESS ORGANIZATION:
PROCESS AND NATURE
LEARNING OBJECTIVE A business organization is an individual or group of people
Explain business that collaborate to achieve certain commercial goals. Some
organization business organizations are formed to earn income for owners.
process and nature
Other business organizations, called nonprofits, are formed for
public purposes. These businesses often raise money and utilize
other resources to provide or support public programs.
Organization Meaning
The best way to derive the meaning of the term “business organization”
is to focus on each word separately. Organization is a broader term,
as it includes businesses and other groups of people not organized for
commercial purposes. Clubs and sports teams are examples of non-
business organizations. Organizations have a specific structure and
hierarchy. People and systems create a culture within the organization
and guide its operation. Different organizations have different policies,
KEY WORD work flows and objectives.
Local purchasing is
a preference to buy
Business Meaning
locally produced goods All businesses have commercial objectives. For-profit businesses
and services over those
produced farther away. sell products or services to generate revenue and earnings. Success
depends on the ability to gain more in revenue than is spent on fixed
and variable expenses. Nonprofit businesses must bring in enough
revenue to pay employees and cover the costs to administer or support
programs. Any money they have left over after expenses is put back
into the organization.
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System View addition to the S-corporation) and the
PURPOSES OF ESTABLISHING
BUSINESS ENTERPRISES
LEARNING OBJECTIVE A responsible business is more than a profit machine. Though
Discuss purposes it is true that business cannot survive without profit, modern
of establishing businesses that focus solely on their income level will find that
business enterprises
communities are less likely to embrace them. Customers expect more
from a company than a good bottom line, and modern businesses
have several responsibilities beyond their main goal of staying
profitable and functional.
Community Involvement
A successful business should be invested in its community. Local
businesses can sponsor youth sports teams and facilities or efforts
to get litter off the streets. Large business can contribute money
toward new public parks and playground equipment. Businesses
that are respected by their communities will do better in the long
run, and most companies are expected to put some money back
into the community that helps make them a success.
Fairness to Employees
For every CEO or other important executive, there are a number
of low-level employees that perform the bulk of a business’ work.
KEY WORD These employees should be treated with respect, paid fair wages and
have access to benefits that improve upon their quality of life. Strong
Business failure refers businesses know that one of their most important responsibilities
to a company ceasing
is keeping their employees challenged and satisfied as these are
operations following
its inability to make two primary methods for encouraging innovation and productivity.
a profit or to bring
in enough revenue to Ethics
cover its expenses.
Companies are also expected to act ethically and honestly with the
community, their employees and shareholders. Corporate fraud,
shutting down local businesses, cheating on taxes and violating
federal and state laws can have serious repercussions for a company,
and not just in the sense of legal fees and prison time. Customers
want their companies to act like responsible and respectable members
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NATURE AND ESTABLISHMENT OF BUSINESS ENTERPRISES
WHAT DO YOU ALREADY KNOW? Understand how much you already know about using appropriate of management
in a business organization.
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of the community and often feel embarrassed or upset over a
BUSINESS ETHICS AND SOCIAL RESPONSIBILITY
Environmental Impact
As environmental issues and green energy have become popular
topics in public debate, companies are feeling an increased pressure
to limit their environmental impact. Though this is a larger concern
for manufacturing businesses that deal with harsh chemicals and
harmful pollutants, even companies, from banks to video game
developers, should make an effort to host internal recycling services,
carpool and limit their energy consumption. A company should be
able to show what it is doing to proactively protect the environment
if it wants to live up to the expectations of consumers.
Benefits
During the planning process, goals are set for both the short and
long term. These may be financial goals, such as increasing revenues
25% in the upcoming year, or they may less intangible but just as
significant goals, such as improving company-wide morale. Having
goals provides direction for all members of an organization. Once
goals are set, strategies are determined to reach the goals. These
are actions that must be taken to achieve the stated goals, including
who is responsible for completing them. Planning provides a sharply
focused blueprint by which the management team can guide the
company.
Research Needed
Information is the raw material that fuels the planning process.
Management must gather detailed information about the strengths
and weaknesses of competitors in order to come up with strategies
that create a competitive advantage for the company. To plan a
business enterprise, you also have to have a thorough understanding
of the current state of your industry so you can identify emerging
opportunities. Market research is also key; understanding your
customers will allow you to better attract and serve them. Consumers’
needs change, their tastes change, and what they are willing to
pay for products or services changes depending on the economic
environment.
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Thinking Process
Opportunity Analysis
The core concept of enterprise planning is resource allocation, or
making the tough decisions about where to spend money and devote
staff members’ time in order to reach the organization’s stated goals
and succeed versus the competition. Companies must allocate their
resources to what they determine are their best opportunities, and
should be constantly seeking out new opportunities. A company’s
best opportunities result from a combination of its capabilities, or
what it does particularly well in comparison to its competitors,
and what the most critical customer needs are. The products and
services the company offers should match up extremely well with
customer needs.
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ownership structure, the legal status of the Advantages of a Sole Proprietorship
BUSINESS ETHICS AND SOCIAL RESPONSIBILITY
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proprietors are not required to file separate Bookkeeping
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Catering Company
BUSINESS ETHICS AND SOCIAL RESPONSIBILITY
Housecleaning Service
The startup costs for a housecleaning business are generally low.
Business owners can offer a variety of additional services, such as
laundry, window washing and carpet cleaning.
Freelance Writer
Some freelance writers operate as independent contractors, while
others start small publishing companies. A freelance writer provides
content to businesses owners or writes content to sell to consumers.
Press releases, sales copy, website content and blog posts are
commonly provided by freelance writers.
Partnership
A partnership is a business with two or more owners. There are
two basic types of partnerships: general and limited. In a general
partnership, each partner is personally liable for all of the debts of
the business. In a limited partnership, some partners have limited
liability -- they can lose what they’ve put into the business, but no
more while others have full liability. Partnerships don’t pay income
taxes; instead, the owners report the company’s profits as personal
income according to their share of ownership in the company. A
partnership involves more paperwork than a sole proprietorship,
including a formal partnership agreement.
When two or more people own a business together, it is
called a partnership. The partners sign an agreement that defines
their responsibilities, contributions, profit share and the terms of
dissolution of partnership. The partners are equally responsible for
any debts that the business might incur. Partnerships need to file
annual tax returns but do not pay income tax. The partners share
the profits and report them in their personal tax return.
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Types of Partnerships
Information Sheet
Responsibility
The partners can decide to divide profits by responsibility. The
amount of responsibility a partner has is usually known by the
partners while they are forming the partnership. For example, Partner
A and Partner B form a partnership. Partner A is responsible for
most of the day-to-day operations of the partnership. Due to Partner
A's added responsibility, they draft the partnership agreement
to state, “Partner A shall receive 70% of profits and Partner B shall
receive 30% of profits each year.”
Capital Contribution
When forming a partnership, partners can give as much or as little
capital to the partnership as they want. Often, one partner will
contribute more to the partnership than another partner. If this is
the case, the partner may want to share profits based on the amount
of contribution he makes. In this example, if Partner A contributes
$400,000 in capital and Partner B contributes $100,000, then the
partners could add a clause to their partnership agreement stating,
“Partners shall divide profits based on the proportion of capital in
the partner's capital accounts on the last day of the year.”
Here, Partner A would receive 80% of profits, and Partner B would
receive 20% of profits.
Mixture of Factors
The profit-sharing ratio can be an arbitrary number the partners
agree upon. This means the partners can look at the two main factors
and negotiate a profit-sharing ratio both find mutually beneficial.
As long as the terms are agreed upon and in the partnership
agreement, that is how the partners will split the profits. For example,
Partner A contributes $400,000 of capital and has a majority of the
responsibility in the partnership. Partner B contributes $100,000 of
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capital and does not help much in partnership following important facts about the corporate
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►► Ease of transferability of interest: A fringe benefits covering employees is income
BUSINESS ETHICS AND SOCIAL RESPONSIBILITY
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Hybrid Forms
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