1st Consultation Document On Tankering Regulation PDF

Tankering Regulations – First
Consultation Document
23/11/2016 EC/R03/101
Document Approved by Recipients of controlled copies
EC/R03/101 Director General ADWEA, AADC, ADDC, UPC, DMAT, EAD,
ADFCA, Tadweer, HAAD,QCC, Abu Dhabi Police,
FSCAD, EmiratesTransport, Al Jaber Group,
Massar, Musanada
The
Tankering Regulations
[Drafting Note: These Regulations are in a draft form and will
be subject to consultation in accordance with Article (62) of
Law No (2) of 1998.
Issued by:
The Regulation and Supervision Bureau for the water,
wastewater and electricity sector
in the Emirate of Abu Dhabi
www.rsb.gov.ae
[2016]
The Tankering Regulations

Authors Document Revision Issuance date Approved by
RSB-Water EC/R03/101 0 23 Nov 2016 DG
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List of revisions
Revision date prepared by checked by issued to

EC/R03/101 23 Nov 2016 KR,MM,MH JS Consultation

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Foreword
The Regulation and Supervision Bureau is mandated to oversee the economic and
technical activities of electricity and water companies that are licensed to operate in
the Emirate of Abu Dhabi.
In addition to its duties over licensed companies, the Bureau has certain
responsibilities towards the general public including the assurance of safe and
efficient electricity, water and wastewater services to customers. These Regulations
have been produced with this primary aim in mind.
The new Regulations may be cited as the Tankering Regulations first issue referred
to hereafter as the Regulations.
The Regulations establish a regulatory framework for Tankering related to Drinking
Water, Non-drinking Water and Wastewater, including Tankers, Tanker Filling
Stations, relevant Customers’ facilities i.e. Customers’ Storage Tanks and Cesspit
Tanks, and Wastewater Collection Points. They have been produced following
extensive consultation with a wide range of interested parties.
They are also available in Arabic, but the reader should note they were first written in
English. They may also be downloaded from the Bureau’s website at
www.rsb.gov.ae.
SAIF SAEED AL QUBAISI

Director General

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Contents
Foreword ........................................................................................................ 3
The Tankering Regulations ........................................................................... 5
1. INTRODUCTION ................................................................................... 6
1.1 Citation and Commencement .............................................................6
1.2 Interpretation ........................................................................................6
1.3 Definitions.............................................................................................7
1.4 Application of Regulations .............................................................. 12
2. REQUIREMENTS ............................................................................... 13
2.1 Regulatory framework ...................................................................... 13
2.2 Prohibition ......................................................................................... 17
2.3 Tankering management .................................................................... 18
2.4 Permit Process .................................................................................. 19
2.5 Contracting arrangements ............................................................... 19
2.6 Technical requirements .................................................................... 20
2.7 Security of service ............................................................................ 22
2.8 Quality of service .............................................................................. 22
2.9 Environmental conditions ................................................................ 23
2.10 Leakage/Spillage ............................................................................... 23
3. GENERAL PRINCIPLES .................................................................... 24

3.1 Inspections, Measurements and Tests ........................................... 24
3.2 Notification ........................................................................................ 24
3.3 Enforcement ...................................................................................... 24
3.4 Relaxation of Regulation .................................................................. 24
3.5 Approval by the Bureau of New Specifications for Tankers ........ 25
3.6 Tariffs of Tankering .......................................................................... 25
3.7 Charges .............................................................................................. 25
3.8 Code of Practice for Tankering Management ................................ 26
4. COMPLIANCE .................................................................................... 27
4.1 Compliance ........................................................................................ 27
4.2 Auditing .............................................................................................. 27
4.3 Improvement notices ........................................................................ 27
4.4 Disputes ............................................................................................. 28
4.5 Incident reporting requirements...................................................... 28

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The Regulation and Supervision Bureau hereby makes these Regulations in

accordance with Articles (62) of Law No (2) of 1998 Concerning the Regulation of the
Water and Electricity Sector in the Emirate of Abu Dhabi.
Note: Document numbering
These Regulations use the following numbering system:
Parts: are referred by integers (e.g. 1, 2…)
Regulations: are referred by one full stop between numbers (e.g. 1.1, 1.2)
Clauses: are referred by two full stops between numbers.(e.g. 2.2.1, 2.3.1)

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1. INTRODUCTION
1.1 Citation and Commencement

1.1.1 These Regulations may be cited as The Tankering Regulations Issue
1.
1.1.2 These Regulations are issued by the Regulation and Supervision
Bureau pursuant to Article (62) of Law No (2) of 1998, as amended.
1.1.3 These Regulations establish a regulatory framework for Tankering

related to Drinking Water, Non-drinking Water and Wastewater.
These Regulations come into force on 1 January 2017.
[Drafting Note: The effective date of these regulations is
subject to consultation]
1.1.4 These Regulations may be modified or revoked at any time.
1.1.5 Nothing in these Regulations is intended to conflict with any other
any other Federal or Abu Dhabi Law, Regulation, Decree, Order, or
other ordinance.
1.2 Interpretation
1.2.1 Words which are defined under this section are used in the
Regulations beginning with capital letters. For example, “installed
Water Fittings …”
1.2.2 Terms in common use are not defined here and normal dictionary
definitions apply (e.g. valve, device).
1.2.3 Words expressions other than those described in this section, which
are defined in the Law, shall have the meanings ascribed to them in
the Law.
1.2.4 Words using the singular or plural number also include the plural or
singular number, respectively

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1.3 Definitions
AD EHSMS RF – means the Abu Dhabi Environment, Health and
Safety Management System (EHSMS) Regulatory Framework
published by OSHAD.
ADWEA – Abu Dhabi Water and Electricity Authority, established

under Law No (2) of 1998.
ADSSC – Abu Dhabi Sewerage Services Company, established under
Law No (17) of 2005.
Bureau – the Regulation and Supervision Bureau for the Water,
Wastewater and Electricity Sector in the Emirate of Abu Dhabi,
established under Law No (2) of 1998.
Certification – means a certificate issued by the Responsible Entity
that the Tanker fulfils all technical requirements and is suitable for
Tankering Water or Wastewater, as may be appropriate.
Customer – the Person to whom the Responsible Person supplies
Drinking or Non-Drinking Water for domestic, industrial, agricultural or
commercial purposes or from whom it collects the Wastewater.
Distribution Company (DISCOs) – means the Distribution
Companies established pursuant to Law No (2). (Abu Dhabi
Distribution Company (ADDC) and Al Ain Distribution Company
(AADC)).
Distribution System – means the system consisting (wholly or
mainly) of water pipes owned or operated by the licensee and used for
the distribution of Wholesome Water to the point of delivery to
Premises or Customers and includes any plant and equipment,
including metering equipment, owned or operated by the licensee in
connection with the distribution of water.
Drinking Water Tanker – means a road vehicle licensed by the Abu
Dhabi Police Traffic and Licensing Department following Certification
and Permitting of the tanker by the Distribution Company for the
purposes of supplying Wholesome Water sourced from designated
Water Filling Stations which are owned, operated and/or controlled by
the Distribution Companies.

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EAD – means Environment Agency- Abu Dhabi established pursuant

to Law No (16) of 2005 pertaining to the reorganisation of the Abu
Dhabi Environment Agency.
Good Industry Practice – means the exercise of that degree of skill,
prudence and foresight which would reasonably and ordinarily be
expected from a skilled and experienced person engaged in the same
type of undertaking under the same or similar circumstances.
Grey Water – Wastewater sourced solely from baths, showers, hand

basins and domestic laundries.
Ground Storage Tank – means the receiving tank after the Point of
Delivery to the Customer for storing water for subsequent use, and
which does not include a cistern.
Groundwater – means water extracted from an underground
geological formation able to store and yield water.
Guidance – means the guidance to the Tankering Regulations issued
by the Bureau, and as amended, substituted or supplemented by the
Bureau from time to time.
Law – means Law No (2) of 1998 Concerning the Regulation of the
Water and Electricity Sector in the Emirate of Abu Dhabi and Law No
(17) of 2005 the establishment of ADSSC, as amended.
Licence – means a licence issued by the Bureau authorising the
conduct of water distribution, water supply and/or wastewater
collection regulated activities.
Non-drinking Water – means Groundwater, Recycled Water or
desalinated water used for irrigation, recreation, industrial or any other
non-drinking purposes.
Non-drinking Water Tanker – means a road vehicle licensed by the
Abu Dhabi Police Traffic and Licensing Department following
Certification and Permitting, where required, of the tanker by the
Responsible Entity for the purposes of supplying Non-drinking Water.
OSHAD – means the Abu Dhabi Occupational Safety and Health
Centre of Abu Dhabi established in 2010 to ensure the implementation
of a comprehensive and integrated management system for
occupational safety and health.
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Permit – means a statement issued by the Responsible Entity that a

Tanker is allowed to fill Water or discharge Wastewater at designated
locations.
Person – means any body, corporate, partnership, person or other
entity having independent legal personality.
Premises – means a tract or plot of land and includes the buildings
and any appurtenances on the land. A Premise may contain more
than one property or dwelling and more than one Customer.
Point of Delivery – means the physical connection point at which the
water leaves the Distribution System.
Point of Entry – means the physical connection point at which the

water enters the Customer Water Fittings.
Public Nuisance – means anything that disturbs the general public’s
reasonable use of property, endangers life and health, or is offensive.
In a recycled water and wastewater context a public nuisance could be
an odour emission; a recycled water and wastewater flooding; a noise
or the attraction of vermin and insects.
Recycled Water – treated liquid effluent produced by a Wastewater
Treatment System that is suitable for Reuse.
Responsible Entity – means the Distribution Company in the case of
Drinking Water and ADSSC in the case of Wastewater and Recycled
Water and EAD in the case of Groundwater.
Responsible Person – means an individual, establishment, company,

association, society, partnership, corporation, municipality, institution,
government organisation, agency or group who owns and/or operates
one tanker or more. It may be the Tanker owner or someone
authorised by him.
Reuse – the release to the environment or recycling of Recycled
Water for the benefit of the environment or general public.
Self-Supply – means either the supply of Water to or the collection of
Wastewater from Responsible Person Premises by Tankers, such an
activity is designated as “Not For Sale” and cannot be used for
commercial purposes.

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Cesspit Tank – means an underground holding tank (sealed at the

bottom).Tanker(s) – is a collective name for Drinking Water, Non-
drinking Water and Wastewater tankers.
Tanker Driver – means a person who drives and operates the
functions of the Tanker and whose qualifications and competency has
been confirmed by relevant authorities.
Tankering – means supply of Water or collection of Wastewater by a
Tanker.
Tanker Fittings – means pipes, pipe fittings, meters, sensors, probes
and pumps mounted on the Tanker to facilitate filling and discharge of
the load.
Tanker Filling Station – means a facility which is owned, operated
and/or controlled by the Responsible Entity where the tankers are
filled.
Tracking Device – means a device, carried by a moving Tanker,
which uses the Global Positioning System to determine and track its
precise location.
Trade Effluent – any Wastewater discharged to a Sewerage System
which is produced in the course of any industrial, commercial,
agricultural, medical, and scientific or trade activity, but does not
include domestic Wastewater.
UAE – means the United Arab Emirates
Wastewater – The water-borne wastes generated by any domestic,

commercial or industrial activity including Grey Water and Trade
Effluent.
Wastewater Collection Point – means a point which is normally

adjacent to the Customer Premises from where the Tanker collects
water-borne wastes.
Wastewater Discharge Point – means a point which is normally

adjacent to the Wastewater Treatment Plants or Pumping Stations
designed to receive water-borne wastes from Wastewater Tankers.
Wastewater Tanker – means a road vehicle licensed by the Abu

Dhabi Police Traffic and Licensing Department following Certification

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and Permitting of the Tanker by the Abu Dhabi Sewerage Services

Company for the purposes of collecting and discharging Wastewater
sourced from the customers who are not served by sewerage system.
Water – means collectively Wholesome Water (Drinking Water) or
Non-drinking Water
Water/Wastewater Meter – means a device used for measurement of
Water/Wastewater flow or volume which is either read manually or
recorded remotely.
Water Fitting – means pipes, pipe fittings, joints, and valves, back
prevention devices including the Customer’s Ground Storage Tank.
Without limiting the foregoing, Water Fitting shall include a pump,
meter or any other relevant fittings required to facilitate the connection
arrangement to the Customer.
Water Quality Regulations – means the Water Quality Regulations
issued by the Bureau under Article (62) of Law No (2).
Wholesome Water – means water that is in compliance with the
Water Quality Regulations. It is also referred to as Drinking Water.
Year –means a calendar year according to the Gregorian calendar.

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1.4 Application of Regulations

[Drafting Note: Military/Police Tankers may be subject to special
conditions. Any Exemptions of these and any further categories
of Tankers will be subject to government direction]
1.4.1 These Regulations specify the obligations of the Responsible

Entities, Responsible Persons and the Customers in respect of any
activities related to filling and supplying of Drinking and Non-Drinking
Water and collection and discharging of Wastewater by means of
Tankers.
1.4.2 Nothing in these Regulations shall permit any liquids that are not
Wholesome Water, to be discharged into the Water Fitting or into the
Distribution System of the Distribution Company.
1.4.3 Nothing in these Regulations shall permit to discharge any
Wastewater into the Wastewater Collection Points unless it meets
the quality discharge standards specified in the relevant Regulations.
1.4.4 Nothing in these Regulations is intended to conflict with or affect
operations of Federal or Abu Dhabi Laws, Regulations, Decree,
Order or other ordinance.

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2. REQUIREMENTS
2.1 Regulatory framework

2.1.1 These regulations are part of a regulatory framework and prescribe
the common requirements across the Tankering sector. They are
supported by service specific obligations in the Guidance to the
Regulations, which will be issued separately.
2.1.2 These regulations define the regulatory roles and responsibilities of

Responsible Persons involved in Tankering to protect the
environment and safeguard public health.
2.1.3 Figure 2.1 illustrates the structure of this consolidated regulatory

framework.
Figure 2.1 Regulatory framework

Tankering
Regulations
Non-drinking Water
Drinking Water
Wastewater
Guidance
Guidance
Guidance

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2.1.4 The scope of Tankering and overall arrangements are depicted in

Figures 2.2.1 and 2.2.2 below:
Figure 2.2.1 Scope of Tankering

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Figure. 2.2.2 Overall Arrangements

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2.1.5 The Bureau is responsible for:

(a) ensuring all concerned parties comply with the requirements
of the Regulations; and
(b) revising these Regulations as may be required to ensure
tankering is regulated and managed in an efficient and
effective way; and
(c) the regulation of prices charged to consumers;
(d) issuing specific derogations or consents for relaxation from

requirements under these Regulations
2.1.6 The Responsible Entity is responsible for:
(a) implementing these regulations;

(b) Permitting and Certifying Tankers;
[Drafting Note: type and form of authorisation will be further
developed in consultation with Distribution Companies]
(c) dispatching and control of Tankers;
(d) maintaining a current register of Tankers;
(e) having administrative control over the tankering fleet
management;
(f) managing Tanker Filling Stations and Wastewater Collection
Points, as may be appropriate;
(g) appointing and maintaining a register of qualified inspectors
to perform regular compliance inspections of all Tankers;
(h) ensuring any non-compliance is appropriately addressed;
(i) inspecting and auditing Tankers and Tanker Drivers:
(j) providing annual inspection reports to the Bureau;
(k) offering a contract for Tankering services; and

(l) billing and collection of fees.
2.1.7 The Responsible Person is responsible for:
(a) implementing these Regulations;

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(b) providing and maintaining tankers which meet the technical

requirements of these regulations;
(c) ensuring Tankers are operated by suitably qualified and
competent Tanker Drivers in line with these regulations;
(d) providing information to the Responsible Entity as may be
required;
(e) making sure that Tankers for self-supply, which are
designated “Not For Sale” are not used for commercial
purposes; and
(f) fulfilling contractual matters/obligations.
2.1.8 Tanker Drivers are responsible for:

[Drafting Note: Tanker Driver responsibilities will be further
developed under consultation]
2.1.9 Customers are responsible for:

(a) providing appropriate Water Fittings which comply with the
requirements of Water Supply Regulations;
(b) declaring any hazards which may exist at the Premises; and
(c) providing unobstructed access to Point of Entry and/or Point
of Collection.
2.1.10 Relevant Abu Dhabi Government entities are responsible for the
following tasks, but not limited to:
(a) licensing of Tankers;
(b) licensing of trade/commercial activities; and
(c) permitting environmental activities.
2.2 Prohibition
2.2.1 Any Tanker which does not comply with these Regulations shall not
operate in the Emirate of Abu Dhabi.
[Drafting Note: further consultation is needed to assess how
tankers registered in other Emirates can comply with the
Regulations and be able to operate in Abu Dhabi]

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2.2.2 Tankers shall only serve premises and/or consumers in the Emirate
of Abu Dhabi.
2.2.3 In compliance with the Water Quality Regulations, and in order to
avoid the likelihood of any cross contamination between Drinking
Water, Non-drinking Water and Wastewater, there shall be no
interchangeable use between Tankers.
2.2.4 Each Tanker must strictly retain its designation as either a Drinking
Water Tanker, Non-drinking Water Tanker or Wastewater Tanker.
2.2.5 Drinking Water Tankers shall only fill from Drinking Water Tanker
Filling Stations.
2.2.6 Wastewater Tankers shall not discharge its load in places other than
the designated Wastewater Collection Points.
2.2.7 Discharges shall not be accepted if they do not meet the discharge
standards for Wastewater.
[Drafting Note: proper mechanism to deal with rejected
wastewater tankers which are not fit for purpose will need to be
further considered]
2.3 Tankering management

2.3.1 The Responsible Entity is responsible for Tankering management
2.3.2 The Responsible Entity must keep and maintain an electronic
register of tankering activities including the following details:
(a) Volumes of tankered Water filled at each Tanker Filling
Station or Wastewater disposed of at Wastewater Collection
Point as appropriate.
(b) Quality of tankered Water filled at each Tanker Filling
Station or Wastewater disposed of at Wastewater Collection
Point as appropriate.
2.3.3 The Responsible Entity must keep a register of tankered Water
delivered to or Wastewater collected from the Customer and this
should include the following details:
(a) Location of the Tanker filling Station where the water was
filled from
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(b) Location of the Wastewater Disposal Point

(c) Customer details and location
(d) Volume of Water or Wastewater as appropriate
2.3.4 The Responsible Entity must keep a register of the tanker
inspections and disinfections and shall include the following:
(a) permit number;
(b) tanker plate number;
(c) date of last inspection and disinfections;

(d) date of upcoming inspection and disinfections;
(e) status of inspection and disinfections (failed or passed); and
(f) corrective actions.
2.4 Permit Process

2.4.1 The Responsible Entity will Permit the Responsible Person to fill and
supply Water and collect and discharge Wastewater, as appropriate.
2.5 Contracting arrangements

2.5.1 In general, Tankering includes on-demand supply, contract supply
and Self-Supply
2.5.2 On demand supply :-
(a) Tankers are despatched upon a Customer’s request made
through a call centre or any dispatch arrangement to the
Responsible Entity.
(b) Tankering shall only be provided through a Responsible
Person.
2.5.3 Contract supply :-
(a) Tankering shall only be provided through a Responsible
Person
(b) Tankers are despatched upon signing of a contract between
the Customer and the Responsible Person.

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2.5.4 Self-Supply:-
(a) The Customer is permitted to use a Tanker of his/her own
for Self-Supply of Water and collection of Wastewater from
his Premises which is designated “Not For Sale”, and is not
used for commercial purposes.
(b) All permitted Tankers for Self-Supply from a Responsible
Entity shall meet the technical requirements of the
Guidance.
2.6 Technical requirements

[Drafting Note: technical requirements for each type of tankers
will be further developed in separate Guidance Documents]
2.6.1 General.
(a) Detailed technical requirements are stipulated in the
Guidance to these Regulations, which shall be issued
separately.
(b) All Tankers certified by the Responsible Entity must have
appropriate signage related to the type of water they carry
and intended application. The only approved names are:
“Drinking Water”, “Non-drinking Water” and “Wastewater”.
(c) All Tankers must be equipped with a Tracking Device,
allowing the Responsible Entity to monitor the movement of
the Tankers, and any other required equipment necessary
to facilitate the despatch of Water and/or collection of
Wastewater.
(d) All technical elements which are part of the Tankering
services including but not limited to, Tankers, Tanker Filling
Stations, relevant Customers’ facilities i.e. Customers’
Storage Tanks and Cesspit Tanks, Wastewater Collection
Points, Water Fittings, Tanker Fittings, Tracking Devices
must be constructed, manufactured, installed, connected or
disconnected, in a manner consistent with Good Industry
Practice and as may also be prescribed by the manufacturer
and/or the Responsible Entity from time to time, and shall be

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of an approved quality and standard fit for their intended

purpose.
2.6.2 Tankers.
(a) All Drinking Water Tankers certified by the Distribution
Company must have appropriate signage stating “Drinking
Water” which is clearly visible on the external body of the
Tanker in both the Arabic and English languages, along with
an appropriate pictorial symbol clearly indicating that the
water is Wholesome Water. Tankers which are used for
Self-Supply shall bear a visible signage “Not for Sale”.
(b) All Non-drinking Water Tankers certified by the Responsible

Entity must have appropriate signage stating “Non-drinking
Water” which is clearly visible on the external body of the
Tanker in both the Arabic and English languages, along with
an appropriate pictorial symbol clearly indicating that the
water is not intended for drinking applications. These
Tankers must not be used for Wastewater.
(c) All Wastewater Tankers certified by the Responsible Entity
must have appropriate signage stating “Wastewater” which
is clearly visible on the external body of the Tanker in both
the Arabic and English languages, along with an appropriate
pictorial symbol clearly indicating that the tanker carries
Wastewater. These Tankers must not be used for Drinking
and Non-drinking Water.
2.6.3 Tanker Filling Stations and Wastewater Collection Points.
(a) all Tanker Filling Stations and Wastewater Collection Points
shall accommodate perimeter fence, entry/exit gates and
barriers, safety signs, street lights, segregated filling bays,
pedestrian footpaths, adequate sanitary facilities;
(b) all Tanker Filling Stations and Wastewater Collection Points
shall be manned by suitably qualified and competent
personnel to ensure the tanker movement is controlled and
safe, payment is collected, and people and equipment are
protected; and

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(c) all Tanker Filling Stations and Wastewater Collection Points

shall maintain Tanker logbooks to capture details such as
the Tanker Permit number; capacity, vehicle license plate
number, date of entry, frequency of entries, source and
destination of the tankered Water or Wastewater and
payment records.
2.7 Security of service

2.7.1 The Responsible Person who distributes and supplies Wholesome
Water for the purposes of drinking, washing and cooking is required
to have its Drinking Water Tankers certified by the Distribution
Company in accordance with testing qualification procedures that
comply with the Water Quality Regulations and any other relevant
procedures adopted by the Distribution Company to ensure
Wholesome Water is delivered to Customers.
2.7.2 The Responsible Person shall ensure that an accurate quantity of
Water is delivered and within the projected time.
2.7.3 In case of emergency, crisis, or disaster, Responsible Entity must
comply with the relevant Business Continuity Management
Regulations, as amended from time to time.
2.7.4 The Distribution Company shall ensure that only Tankers with the
relevant Permit are able to fill up at the Drinking Water Tanker Filling
Station.
2.7.5 The Distribution Company shall carry out random inspections to

ensure that the Water reaches the designated Customers.
2.8 Quality of service

2.8.1 The Distribution Company shall be responsible for ensuring that the
Water quality exiting its Distribution System at the Tanker Filling
Station (at the Point of Delivery) is Wholesome Water and complies
with the Water Quality Regulations.
2.8.2 The Responsible Entity shall carry out random inspections to ensure
that safe Water reaches the Customers.

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2.8.3 The Responsible Entity shall ensure that there are means for issuing
an early and accurate contamination alert to prevent Water supply
interruptions to any Customer.
2.8.4 The Responsible Person shall be responsible for meeting the quality
of service as stipulated in the contract between him and the
Customer.
2.8.5 The Tanker Driver shall be responsible for ensuring that no cross-
contamination takes place during filling, transporting and offloading.
He must have the experience to eliminate/mitigate any such risks
originating from human errors or equipment failure.
2.9 Environmental conditions

2.9.1 All field installations shall be suitable for the prevailing climatic
conditions of the Emirate of Abu Dhabi.
2.9.2 Dumping of Wastewater in the environment is prohibited.

[Drafting Note: Monitoring/seizing illegal dumping will be further
reviewed in consultation with EAD, Municipalities, ADSSC and
CWM]
2.10 Leakage/Spillage
2.10.1 Any leakage/Spillage should be avoided,
2.10.2 The Responsible Entity shall ensure that immediate steps are taken
to repair any water leakage/spillage that occurs from the Tanker
Filling Station.
2.10.3 The Responsible Person for Tankering shall ensure that immediate
steps are taken to repair any water leakage/spillage that occurs from
the Tankers.
2.10.4 The Tanker driver shall ensure that the Tanker is not filled up beyond
its capacity, and is securely locked.

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3. GENERAL PRINCIPLES
3.1 Inspections, Measurements and Tests

3.1.1 In order for the Responsible Entity to carry out its obligations under
these Regulations it shall (amongst other things) carry out such
inspections, measurements and tests on Tankers.
3.1.2 For the purposes of Clause 3.2.1, inspections shall be carried out by
any Person appointed or authorised by the Responsible Entity or the
Bureau
3.1.3 In carrying out these inspections, the appointed or authorised Person
may disqualify any Tanker which does not meet the requirements of
these Regulations and Guidance.
[Drafting Note: administrative and contractual penalties will be
further developed in consultation]
3.2 Notification
3.2.1 The Responsible Entity shall notify in writing the Responsible Person
of any non-compliance with these regulations and set the timeline for
rectifying the deficiencies.
3.2.2 The Responsible Entity shall validate any corrective action which
may be required.
3.3 Enforcement
[Drafting Note: Enforcement Actions for breach of regulations will
be further developed in consultation]
3.4 Relaxation of Regulation

3.4.1 The Bureau may, upon a written application of any Person, and after
due consideration, authorise a relaxation of the Regulations, subject
to such limitations as the Responsible Entity or the Bureau may
determine.

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3.5 Approval by the Bureau of New Specifications for

Tankers
3.5.1 Before approving a specification or standard under Clause 2.6.1(a),
the Bureau may consult:
(a) each Responsible Entity;
(b) such trade associations and government authorities as it
considers appropriate; and
(c) such organisations appearing to it to be concerned with the

interests of water users as it considers appropriate.
3.5.2 Where the Bureau approves a standard or specification under
Clause 2.6.1(a) it shall give notice of the approval to all persons who
were consulted under Clause 3.5.1 and shall publish it in such
manner as it considers appropriate.
3.6 Tariffs of Tankering

3.6.1 The tariffs of Tankering shall be regulated by the Bureau.
3.6.2 The Bureau will determine the tariffs to be applied on Tankering
Services and the way these tariffs are implemented and collected.
3.6.3 Tariffs of Tankering may be reviewed by the Bureau from time to
time.
3.6.4 Compliance with the Tankering tariffs is mandatory in accordance
with these Regulations.
3.6.5 The Responsible Entity shall ensure that all Responsible Persons
are complying with the tariffs of Tankering set by the Bureau.
3.7 Charges
[Drafting Note: Charges to be further developed by the Bureau.]
3.7.1 The Responsible Entity shall prepare and submit to the Bureau for its
approval a schedule of charges it proposes to charge for the different
services provided to the Responsible Persons by the Responsible
Entity.
3.7.2 The Responsible Entity may modify the schedule of charges from
time to time with the approval of the Bureau.
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Massar, Musanada
3.7.3 The Responsible Entity is not allowed to introduce, amend or delete

any charges set in accordance with the previous paragraph without
the Bureau’s approval.
3.8 Code of Practice for Tankering Management

[Drafting Note: the scope of the Code of Practice will be
further developed in consultation]
3.8.1 Responsible entity must develop a Code of Practice for Tankering
Management and submit it to the Bureau for approval with three
months of the effective date of these regulations.
3.8.2 The Code of Practice shall include but is not limited to the following:
(a) management of dispatch centre;
(b) awareness and education on tankering services and in
particular the risks to public health and the environment
associated with tankering of Recycled Water and
Wastewater;
(c) complaints handling; and

(d) any other matters, as may be applicable.

Page 26 of 28
Massar, Musanada
4. COMPLIANCE
[Drafting Note: Compliance procedures will be further developed in

consultation]
4.1 Compliance
4.1.1 Compliance with these Regulations shall be assessed in accordance
with Law No (2) and the relevant provisions of the Guidance.
4.2 Auditing
4.2.1 Inspections and audits shall be conducted on a regular basis by the
Responsible Entity on filling stations, collection points and tankers to
verify their compliance with the applicable policies, guidelines and
statutory requirements.
4.3 Improvement notices

4.3.1 The Bureau may issue an improvement notice to the Responsible
Entity if:
(a) the Responsible Entity has breached the Tankering Regulations;
or
(b) the Person Responsible for Tankering breached the Tankering
Regulations.
4.3.2 Any improvement notice must be given in writing to the Responsible

Entity.
4.3.3 An improvement notice must:
(a) state:
i) the condition of the Regulations that has been
breached; or
ii) the threat to public health and safety or

iii) the environment; or the cause of public nuisance; and

Page 27 of 28
Massar, Musanada
(b) explain how:

i) the condition has been breached; or
ii) the threat or cause has been identified; and
(c) state the action the Responsible Entity must consider and
when it must be considered;
i) give the date by which the Responsible Entity must
complete any action;
ii) state the consequences if the Responsible Entity does

not take action on time; and
iii) state what the Bureau may do to monitor progress with
the terms of the improvement notice.
4.4 Disputes
4.4.1 Any dispute between the Responsible Entity and the Responsible
Person in relation to the exercise of the Responsible Entities’ powers
under these Regulations may be referred to the Bureau for
determination.
4.5 Incident reporting requirements

4.5.1 The Responsible Entity shall notify the Bureau of any reportable
OHS, quality, operational or environmental Incident in accordance
with the Bureau Incident Reporting Regulations, as amended from
time to time.

Page 28 of 28

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Tankering Regulations – First

The Tankering Regulations

Revision date prepared by checked by issued to

The Tankering Regulations

SAIF SAEED AL QUBAISI

The Tankering Regulations

The Tankering Regulations ........................................................................... 5

3. GENERAL PRINCIPLES .................................................................... 24

The Tankering Regulations

The Tankering Regulations

The Regulation and Supervision Bureau hereby makes these Regulations in

Note: Document numbering

These Regulations use the following numbering system:

Parts: are referred by integers (e.g. 1, 2…)

The Tankering Regulations

1.1 Citation and Commencement

1.1.3 These Regulations establish a regulatory framework for Tankering

The Tankering Regulations

ADWEA – Abu Dhabi Water and Electricity Authority, established

The Tankering Regulations

EAD – means Environment Agency- Abu Dhabi established pursuant

Grey Water – Wastewater sourced solely from baths, showers, hand

Permit – means a statement issued by the Responsible Entity that a

Point of Entry – means the physical connection point at which the

Responsible Person – means an individual, establishment, company,

The Tankering Regulations

Cesspit Tank – means an underground holding tank (sealed at the

Wastewater – The water-borne wastes generated by any domestic,

Wastewater Collection Point – means a point which is normally

Wastewater Discharge Point – means a point which is normally

Wastewater Tanker – means a road vehicle licensed by the Abu

The Tankering Regulations

and Permitting of the Tanker by the Abu Dhabi Sewerage Services

The Tankering Regulations

1.4 Application of Regulations

1.4.1 These Regulations specify the obligations of the Responsible

The Tankering Regulations

2.1 Regulatory framework

2.1.2 These regulations define the regulatory roles and responsibilities of

2.1.3 Figure 2.1 illustrates the structure of this consolidated regulatory

Figure 2.1 Regulatory framework

The Tankering Regulations

2.1.4 The scope of Tankering and overall arrangements are depicted in

Figure 2.2.1 Scope of Tankering

The Tankering Regulations

Figure. 2.2.2 Overall Arrangements

The Tankering Regulations

2.1.5 The Bureau is responsible for:

(d) issuing specific derogations or consents for relaxation from

(a) implementing these regulations;

(k) offering a contract for Tankering services; and

(a) implementing these Regulations;

The Tankering Regulations

(b) providing and maintaining tankers which meet the technical

2.1.8 Tanker Drivers are responsible for:

2.1.9 Customers are responsible for:

The Tankering Regulations

2.3 Tankering management

(b) Location of the Wastewater Disposal Point

(c) date of last inspection and disinfections;

2.4 Permit Process

2.5 Contracting arrangements