TECHNICAL CAPABILITIES and CONTACTS

N: Don’t know the technology//L1: Junior in the technology//L2: Senior in the technology//L3: Master the technology

OEM Technology Partner RedHat L2

HP Proliant L2 VMWARE L3
HP 9000 N Citrix L1
Chassis-Blades L2 Windows L2
Vax-Alpha N L1
HyperV
MSA1XXX-15XX L1
MSA2XXX L1
EVA L1
XP N
3PAR N
P4000-LEFHAND N
HS-XXX N
ESL-EML N
Procurve-Network N
SUN Servers-Storages L3
StorageTek L3
StorEdge L3
DELL PowerEdge Servers L2
PowerEdge Blades & L2
Chassis
PS41x0 - PS6x0 - PS - N
M4110
PS6500 - 6510 N
FS7500 - 7600 N
PowerVault L1
EqualLogic N
IBM x-Series L2
p-Series N
Chassis H - S - E L1
V3700 L1
DS4x00 - DS5x00 L2
DCSxxx - EXP xxx L1
EMC Clariion L1
Celerra N
VNX L1
DMX L1
Vmax L1
DataDomain L1
FUJITSU PrimePower N
Primergy L2
Storage N
NETAPP FASxxx L1
QUANTUM I2000 - I6000 N
CISCO Switches - Routers N
Firewall N
ACE N
AIRONET N
JUNIPER ISG N
SSG N
SRX N
J - M Series N
F5 BigIp N
OS SOLARIS L3
HP-UX L1
AIX L1
SuSe L2
Partner Call Center Partner Call Center Availability.
Phone: +965 - 99668402
Backup phone :+965 - 99668402
Fax:  +965 22476030
Mail : s.shenoy@hadafq8.com
Web: www.hadafq8.com/home.html

Services Manager Full Name Sandeep Shenoy

Name
Email s.shenoy@hadafq8.com
Tel +965 99668402

Escalation Matrix Level I –Call Centre contact :

Duty Engineer Mohammed Shajiuddin
Tel : +965 66221452
Level II – Service Desk Manager contact :
Name Mohammed Shajiuddin
Email skamal@hadafq8.com
Tel Level III – Service Manager contact :
Name Sandeep Shenoy
Email s.shenoy@hadafq8.com
Tel +965-99668402

Shipping address Complete Shipping address or addresses

Hadaf Al-Khalajeeia Trad. & Cont. Est.,
11th Floor, Mowash Tower, Opp to KPTC depot, Mirqab, Kuwait 13158

Name : Mohammed Shajiuddin

Logistics contact Email : skamal@hadafq8.com
Phone : +965 66221452