Quality of Work Life

OBJECTIVES FOR THE STUDY

PRIMARY OBJECTIVES OF THE STUDY

To study the Quality of work life in SITEL GROUPS, Chennai, India

SECONDARY OBJECTIVES OF THE STUDY

 To study about the welfare activities carried out in organization

 To analysis the factors that affect the quality of work life and away to improve it

 To study the existing work life among the employees in the organization
 To suggest the method to improve the Quality of work life in the organization.

NEED OF THE STUDY

 This study mainly focus on identify the various factors which contribute to quality of
work life of employees in the Sitel.
 The need for the study is the purpose of conducting a study among the employees of a
Sitel.
 The main focus of the study is to identify the effectiveness and the satisfaction of the
employees in Sitel.
 Many organizations both private and public have realized the importance of the
quality of work life and have taken a step in the way of systemic efforts to improve
the quality of work life of their employees.
 There are various studies on relationship between working condition and new forms
of work in the organization.
 SCOPE OF THE STUDY

 The scope of the study would benefits organisation by identify the present level of the
quality of work life and the various technique for improving the same
 The scope of the study is to vital role in the organisation as it reflects in high
productivity high morale, increased organisation effectiveness and peaceful industrial
relation.
 Quality of work life pays is to find benefits of the employees regarding of welfare
facilities provided by the organisation.
 The scope of the study would benefits the organisation by identify the various
techniques and tools for improving the quality of work life in the organisation.

The scope of the study is to know quality of work life and band on that we can know the
overall productivity of the organisation