Technical Data Service Diagnostic

WARNING Failure to adhere to this important safety Service Diagnostic Functions WARNING: Service Technicians Only
notice can result in serious injury or death. Entering Service Diagnostics
Show Fault Codes
Enter Service mode by pressing the "Water", "Crushed", and "Cubed" buttons simultaneously for 3 seconds.
IMPORTANT SAFETY NOTICE The display will show 00 in the FZ temperature display and 00 in the FF temperature display. Clear Fault Codes Clear all fault codes after repairs are completed.
Only persons possessing adequate background of electrical, display shows 00 in each of the FZ and FF displays. LCD Display: Use the up and down buttons on the left to increment
electronic and mechanical experience should attempt to repair a the 10’s place and the up and down buttons on the right to increment the 1’s place to select the desired test. Then press either
‘GO’ pad to run the test. LED Display: Use the FZ temp keys to increment up and down the 10’s place and the FF temp keys to
major appliance. Improper service of a major appliance can result increment the 1’s place to select the desired test. Press any key other than the temp adjust keys to run test.
in serious injury or death. The manufacturer or seller cannot be The test mode must be selected within 5 minutes of entering the diagnostic mode or it will time-out, normal refrigerator
operation will resume.
responsible for the interpretation of this information, nor can it Once a test mode is selected, the display will show the results of the mode selected.
assume any liability in connection with its use. Run test 0016 to exit diagnostics and return to normal operation.
The control will reset to normal operation if power is cycled.
DISCONNECT POWER BEFORE SERVICING. Non-dispenser needs service kit.
RECONNECT ALL GROUNDING DEVICES AFTER SERVICE.
Group Display Failure Code Definition Group Display Failure Code Definition
All parts of this appliance capable of conducting electrical current Thermistors 0001 FF Thermistor reading out of range Door Board 0500 Can't reach Target Hot Water Temp.
are grounded. If grounding wires, screws, straps, nuts or washers (1 – 99) 0002 N/A Failure Codes 0501 Flow meter - no signal received during dispense.
0003 FZ Thermistor reading out of range (500-599) 0502 Flow meter signal received with no water
used to complete a path to ground are removed for service, they 0004 FZ Evaporator Thermistor reading out of range dispensing.
must be returned to their original position and properly fastened. 0005 Electronic Deli Pan Thermistor reading out 0503 Paddle switch pressed > 7 minutes
of range 0504 Hot water tank filling error
0006 FF Evaporator Thermistorreading out of range 0505 N/A
0007 N/A 0506 N/A
ELECTRICAL PFE28/
DFE29/ GYE22/ GNE29/ GFE26/ CFE28 CYE22 0008 Ambient Temperature Thermistor reading out 0507 Check Paddle switch and wiring
of range 0508 Check Paddle switch and wiring
SPECIFICATIONS GFE29 PYE22 GNE26 DFE28/ 0009 Ambient Humidity Sensor reading out of range 0509 Check Hot water T & P switch and wiring
0010 FZ Icemaker Thermistor reading out of range 0510 Check Hot water T&P switch and wiring
CWE23/ GFE28/ (if applicable) 0511 FF IM Thermistor reading out of range.
PWE23/ GFE27/ 0011 N/A 0512 Ice Box Thermistor reading out of range. Example: 10 27 = 10.27 deg
0012 N/A 0513 HotWater Thermistor reading out of range.
ZWE23 Fans 0100 FZ Fan Feedback Missing when Fan is running 0514 HotWater Thermistor reading out of range.
(100 – 199) 0101 FZ Fan Feedback Present when Fan is off. 0515 Door board Hardware fault
REFRIGERANT CHARGE (134a), oz 5.375 5.5 5.25 5.25 5.50 5.375 5.25 0516 Hot Water tank Fault
0102 FZ Fan cannot reach target speed.
Thermistor kilo-ohm resistance @ 32 °F 16.3 0103 Condenser Fan Feedback Missing when Fan is 0517 Door board Hardware fault
running. 0518 Low Flow Rate, Hot Water Disabled
Over Temperature Thermostat 140 °F 0104 Condenser Fan Feedback Present when Fan is off. 0519 N/A
0105 Condenser Fan cannot reach target speed. 0520 HW Max Fill Time Out Hot water disabled
Adaptive Defrost Control Fresh Food 32 hrs 0106 FF Fan Feedback Missing when Fan is running. 0521 HW Max Dispense Time Out Hot water disabled
Adaptive Defrost Control Freezer 96 hrs 0107 FF Fan Feedback Present when Fan is off. 0522 HW Max Purge Time Out Hot water disabled
0108 FF Fan cannot reach target speed. Ice Maker 0600 N/A
Electrical Rating: 115VAC, 60Hz 9.5 Amp 9.5 Amp 9.5 Amp 9.5 Amp 9.5 Amp 12 Amp 12 Amp 0109 Ice Box Fan Feedback Missing when Fan is (600-699) 0601 FF IM Harvest Extended >10 mins.
NO LOAD PERFORMANCE running. 0602 FF IM Harvest Extended 3 out of 10 harvests
0110 Ice Box Fan Feedback Present when Fan is off. 0603 FF IM Harvest Not Completed after 30 mins.
Control Position 37/0 and Ambient of 65°F to 90°F 0111 Ice Box Fan cannot reach target speed. 0604 FF IM No water supply detected
0112 Deli Pan Fan Feedback Missing when Fan is 0605 FF IM continues to sense bucket full after ice
Run Time, % @ 65°F 30 to 55 running. dispense
Run Time, % @ 90°F 55 to 95 0113 Deli Pan Fan Feedback Present when Fan is off. 0606 FF IM Moldheater not heating
0114 Deli Pan Fan cannot reach target speed. 0650 N/A
MODEL STATIC PRESSURES @, PSIG 55°F 70°F 90°F 0115 Odor Remover Fan Feedback Missing when Fan 0651 FZ IM Harvest Extended >10 mins.
is running. 0652 FZ IM Harvest Extended 3 out of 10 harvests
29/28/26 Single Speed 34.8 48.3 60.3 0116 Odor Remover Fan Feedback Present when Fan 0653 FZ IM Harvest Not Completed after 30 mins.
is off. 0654 FZ IM No water supply detected
22/23/29 Variable Speed 25.0 35.9 45.3 0117 Odor Remover Fan cannot reach target speed. 0655 FZ IM Moldheater not heating
HUMIDITY Defrost System 0 20 0 FZ Defrost Heater timed out (check FZ Evap External 0700 Stuck keys on Dispenser Boards
FF SENSOR (200-299) thermistor fault code 0004) Interaction 0701 Stuck Keys on Internal Temp Board
AMBIENT SENSOR
FF LED 0201 FF Defrost Heater timed out (check FF Evap (700 thru 799) 0702 Stuck Keys on Deli Pan
SENSOR FF LIGHT FF LIGHT thermistor fault code 0006) 0703 Key Press on Temp Board while Door Closed
SWITCH LIGHT SWITCH
0202 5 consecutive FZ extended defrosts. 0704 Key Pressed on Deli Pan Board while Door Closed
0203 5 consecutive FF extended defrosts. 0705 Dispenser Board Auto Fill Error
Sealed System 0 3 0 0 N/A 0706 Dispenser Board Auto Fill Error
DC HINGE AC HINGE 0707 Dispenser Board Error
(300-399) 0301 Temperature satisfied > 3 hours (no compressor
CONNECTOR CONNECTOR operation) 0708 Dispenser Board Error
0302 N/A 0709 Check Paddle switch and wiring
VACUUM PANEL 0303 FF Temp Exceeds > 50 F . 0710 Check Paddle switch and wiring
LEFT WALL 0304 FZ Temp Exceeds > 25 F. 0711 Check Hot water T & P switch and wiring
FF LED 0712 Check Hot water T&P switch and wiring
0305 N/A
LIGHT 0306 N/A 0713 FF Door open for 15 minutes continuously.
FF LED Light
(on some 0307 N/A 0714 FF Door open for 60 mins. total in the last
MAIN PCB Main Board 0400 N/A 24 hours
models) 0715 50 FF Left Door Openings in the last 24 hours.
(in Rear)
(400 - 499) 0401 N/A 0716 50 FF Right Door Openings in the last 24 hours.
COMP. POWER CORD
EVAP DEFROST HEATER 0402 N/A 0717 FZ Door open for 15 minutes continuously
0403 Mainboard Software Fault 0718 FZ Door open for 60 mins. total in the last 24 hrs.
EVAP SENSOR 0404 Mainboard Hardware Fault 0719 50 FZ Door Openings in the last 24 hours.
0720 N/A
FZ SENSOR
0404 Main board Relay driver is shorted 0721 Upper Auto Fill Sensor Error
3 WAY VALVE 0722 Display board error
WATER VALVE RFID 0800 RFID board hardware failure/ check filter and
ICEMAKER FAN
EVAP DEFROST HEATER CONDENSOR FAN (800-899) filter orientation
EVAP FAN COMPRESSOR
(in Machine Compartment)
AIR FLOW 0801
0802
RFID board failed to respond to MB
RFID board not detecting filter tag/ check filter
and filter orientation
FZ LIGHT SWITCH 0803 RFID filter authentication failed / check filter and
FRESH FOOD
filter orientation

FRESH FOOD

COLD AIR
MIXED AIR
AIR RETURN TO
EVAPORATOR

ICE MAKER
EVAP FAN FAN
EVAPORATOR
FREEZER FREEZER

REFRIGERATOR AIRFLOW ICE SYSTEM AIRFLOW

Pub. No. 31-51901 200D6474P047 GE 08-14
All models with icemaker in the door.
200D6474P048 CASE
Variable Speed Models: CFE28, CWE23, CYE22, GYE22, PFE28, PWE23, PYE22, and ZWE23 CABINET
Single Speed Models: DFE28, DFE29, GFE26, GFE27, GFE28, GFE29, GNE26, GNE29
WHERE NOTE: DOORS CLOSED
FF LEDs APPLICABLE
+

- .41K Ÿ

WHERE
+ 13.6 VDC DR BD WHERE
APPLICABLE .41K Ÿ
APPLICABLE
- 13.6 VDC DR BD

COMM DISP BD & UI

WHERE
APPLICABLE + 13.6 VDC

- 13.6 VDC DISP BD

RFID
13.6 VDC
TO DOOR
+ 13.6 VDC DC CONNECTIONS
1.13K Ÿ

COMM

+ 13.6 VDC Deli

- 13.6 VDC Deli

COMM Deli
WHERE
APPLICABLE
Singel Variable
Speed Speed
Compressor Compressor
See below See below

0.41K Ÿ

WHERE
APPLICABLE

WHERE
APPLICABLE

84 Ohms

EQ DUCT
HTR WHERE
32 Ohms APPLICABLE
WHERE
APPLICABLE
6.6 Ÿ
WHERE
APPLICABLE

1.12K Ohms

IW CUP WHERE
FZ SW APPLICABLE
DOOR
SWITCH

IW
WATER
VALVE
0.41K Ÿ

Wh - Bk, Y, R or Or = 41 ohms

Bk - Y 82 ohms
Y - R 82 ohms
R - Or 82 ohms
Y - Or 82 ohms
Bk - R 82 ohms
Bk - Or 82 ohm 0.4 K Ÿ
FZ IM
J3-3 SILVER/BLACK WATER
VALVE ORANGE
RED/ORANGE 1.0 K Ÿ
(+5V) WHITE WHITE
J2-4 BLUE/YELLOW WHERE
(IM THERMISTOR FZ IM FT HTR APPLICABLE
SIGNAL) AQUA
(MOLD J3-2 OPEN >162° F
(RAKE) BODY HEATER) THERMAL CU OFF
(SENSOR J3-1
ENABLE) (RAKE MOTOR)
PURPLE
(ARM)

FREEZER ORANGE/
ICE BROWN WHERE
MAKER APPLICABLE

Single Speed Compressor Variable Speed Compressor Compressor R

TO CABINET GREEN
Compressor Rrun Rstart EEI68 12.4 Ÿ
BLACK
WIRING DJK51 6.1Ÿ Ÿ VEGY6H 6.4 Ÿ
OVERLOAD
'.. Ÿ Ÿ
OVERLOAD From Main Board
Rrun TO CABINET BLACK J9-8 J9-7
ORANGE WIRING
ORANGE GREEN/YELLOW
GROUND

ORANGE
RELAY

Rstart RED BLACK or BROWN 2-4 VDC

COMMUNICATION WHITE RED or BLUE
RUN RELAY
COMPRESSOR CAPACITOR SIGNAL WHITE or BLACK
WHITE R
GREEN/YELLOW

ORANGE CAPACITOR
INVERTER R

BLACK ORANGE COMPRESSOR R

GROUND From Wiring
From Wiring
Harness Harness

Pub. No. 31-51901 200D6474P047 GE 08-14

200D6474P048
Model PFE28/PYE22 Models PWE23, GNE26, GNE29, CWE23, ZWE23 DOOR
DOOR DC Connector
DISPENSER BOARD
SPEAKER J7-1 Mullion
ű J7-2 Heater DC
MULLION Connector

TO CABINET AC
CONNECTIONS
BROWN/WHITE BLACK 6 RED

BROWN BROWN BLACK 12VDC/25 Ÿ

HMI DC
ORANGE ORANGE
TO CABINET DC BLACK/PINK Connector
GREY (2x)
J4 CONNECTIONS BLUE
ULTRA SONIC
UPPER GREY (2x)

NON-INTERLOCKED AC
J3

INTERLOCKED AC
RED/BLACK
Non-Dispenser Board
Y RED
J3-3 Door Board
PADDLE BL BLACK AC/DC
J3-1
B Pass Through AC, DC, BLACK/PINK J1-5 +12VDC Junction
Connections, Ground Connection
RED/BLACK RED/BLACK J2-4 -12VDC and Water Line BLUE Mullion Heater
J1-1 COMM
TO CABINET DC

BLACK/PINK BLACK/PINK
CONNECTIONS

J2-6 +12VDC
RED/BLACK
BLUE BLUE J2-2 COMM Mullion DC J1-3 -12VDC
Connection Ice Maker and Auger Fz LED Light(s)
BLACK J2-5 Connections
RED
AUTO HMI Connector
BLACK FILL (Behind Display) YELLOW/BLACK
SHIELD J1-9
FZ LEDs
DOOR BOARD 3VDC FZ DR OPEN
(IN TOP CAP) YELLOW/RED
Junction Connection J1-7
WHITE/GREY BROWN/WHITE Water Tank
J3-12 J4-4 Mullion and Ice Box
BLUE/GREEN J3-18 COMM J4-1 BROWN Heaters
RED ORANGE
J3-17 +12VDC J4-16
BLACK

ORANGE
J3-20 -12VDC
BLACK/GREEN 18.6K Ÿ WHITE/YELLOW J3-8 Water Valve
FLOW Connection
METER RED/WHITE J3-19 125 Ÿ
J4-8 BEIGE/BLACK
BLACK/GREEN 17.6K Ÿ BEIGE
DUCT PINK/GREEN J4-6 AUGER THERMISTOR RESISTANCE/TEMP ICE MAKER THERMISTOR HOT WATER THERMISTOR
DOOR J3-7 Fz LED Light(s) RESISTANCE/TEMP RESISTANCE/TEMP
185 Ÿ BLACK/GREEN (120V DC) WATER VALVES Temp F Temp C K-Ohms
J3-15
BLACK 146 Ÿ IM -13 -25 65 kŸ Temp F Temp C K-Ohms Temp F Temp C K-Ohms
/BROWN RECESS PINK/BROWN 0.39K Ohms 32 0 32.7 kŸ
J3-9 -4 -20 48.4 kŸ -40 -40 207 kŸ
DISP
J4-3 GREY/WHITE

ORANGE
321 Ÿ 35.6 2 25.37 kŸ 41 5 25.4 kŸ
BLACK/GREY FILL TUBE PINK/GREY 0.39K Ohms 5 -15 36.4 kŸ
J3-13 GREY
J4-7 14 -10 27.6 kŸ 39.2 4 23.27 kŸ 77 25 10 kŸ
BLACK/
25 Ÿ
ORANGE MULLION PINK/YELLOW 23 -5 21 kŸ 50 10 18.07 kŸ 95 35 6.5 kŸ
J3-4
32 0 16.3 kŸ 59 15 14.75 kŸ 122 50 3.6 kŸ
38 Ÿ
BLACK ICE BOX PINK 41 5 12.7 kŸ 68 20 12.11 kŸ 149 70 2.1 kŸ
J3-1
50 10, 10 kŸ 77 25 10 kŸ 167 75 1.5 kŸ
59 15 7.8 kŸ 176 80 1.67 kŸ 185 85 1.07 kŸ
YELLOW/BLACK J3-3 - 68 20 6.2 kŸ
LEDS 6VDC FZ DR OPN PURPLE RAKE MOTOR 2.9K Ÿ 77 25 5 kŸ ALL FANS
YELLOW/RED J4-2
J3-5 + AQUA 86 30 4 kŸ
J4-9 RED +12 VDC
ORANGE/BROWN

95 35 3.2 kŸ
I/M MOLD BODY HEATER
ARM WHITE/RED 110 Ÿ 104 40 2.6 kŸ BLACK GND
J3-6
RAKE WHITE/BLACK J3-11 YELLOW PWM (speed)
SENSOR ENABLE BLACK/RED
J3-14
BLUE RPM Feedback
ICE BOX RED to BLACK - 12 VDC CONSTANTLY
THERM BLUE YELLOW to BLACK - 2 to 3 VDC / FAN ON
J5-3
BLUE to BLACK - 2 to 4 VDC / FAN ON
BROWN J5-4

I/M THERMISTER SIGNAL/+5V WHITE

J5-1
RED/ORANGE J5-2
DC AC

ICE
MAKER

Pub. No. 31-51895 200D6474P045 GE 0-14

200D6474P048 DOOR
Models CFE28, CYE22 Models GFE26, GFE27, GFE28, GFE29, DFE28, DFE29, PFE27
DOOR DISPENSER BOARD DOOR
ű

TO CABINET AC
BROWN BLACK BLACK
BROWN BROWN
ORANGE
ORANGE ORANGE

NON-INTERLOCKED AC
INTERLOCKED AC
Door Board Pass Through AC, DC, Door Board
Y
AC/DC Connections, Ground RED AC/DC
BL J3-3 (J2 on some models)
PADDLE and Water Line
B BLACK
TO CABINET DC CONNECTIONS

PADDLE J3-1 Mullion DC Pass Through AC, DC,

Mullion DC Connection Connections, Ground
Connection and Water Line
-12VDC Ice Maker RED/BLACK
WHITE/GREY
RED/BLACK
and Auger J2-4 -12VDC

TO CABINET DC
+12VDC

CONNECTIONS
Connections BLACK/PINK BLACK/PINK Ice Maker
J2-6 +12VDC
COMM and Auger
HMI BLUE BLUE J2-2 COMM Connections
Connector
J2-3 HMI
Hot Water (Behind RED
HW J2-8 Connector
System Display)
LED (Behind
(Behind BLACK
Cover) Display)
** See Junction
DOOR BOARD
Below Connection
(IN TOP CAP) Mullion and
Fz LED WHITE/GREY BROWN/WHITE Ice Box
J3-12 J4-4
Light(s) Heaters
COMM BLUE/GREEN BROWN
J3-18 COMM J4-1
+12VDC RED ORANGE Water Valve
J3-17 +12VDC J4-16
-12VDC BLACK Connection

ORANGE
18.6K Ÿ J3-20 -12VDC Water Tank

125 Ÿ Fz LED Light(s)

125 Ÿ
17.6K Ÿ J4-8 BEIGE/BLACK
BLACK/GREEN
DUCT PINK/GREEN J4-6 BEIGE AUGER
DOOR J3-7
185 Ÿ
185 Ÿ BLACK/GREEN (120V DC)
J3-15
146 Ÿ 146 Ÿ IM
BLACK/BROWN RECESS PINK/BROWN
0.39K Ÿ J3-9 .39K Ÿ
321 Ÿ 321 Ÿ J4-3 GREY/WHITE DISP

ORANGE
BLACK/GREY FILL TUBE
0.39K Ÿ PINK/GREY J3-13 .39K Ÿ
J4-7 GREY
25 Ÿ
.39K Ÿ 25 Ÿ
BLACK/ORANGE MULLION
PINK/YELLOW WATER VALVES
J3-4
38 Ÿ 38 Ÿ
BLACK ICE BOX PINK J3-1
ONE-SHOT TCO
19 Ÿ

2.9K Ÿ YELLOW/BLACK PURPLE RAKE MOTOR 2.9K Ÿ

- J3-3 -
J4-2
FZ LEDs 6VDC FZ DR OPN ** Hot Water System FZ LEDs 3VDC FZ DR OPEN AQUA
YELLOW/RED J4-9

ORANGE/BROWN
+
Flow Water Valve
J3-5 +
Cold Water Ice MakerMeter Electrical I/M MOLD BODY HEATER
Valve System Valve Outlet Outlet
110 Ÿ ConnectionSupply Water 110 Ÿ
From Filter ARM WHITE/RED
Hot Water J3-6
Valve Outlet
Hot Water RAKE WHITE/BLACK
Electrical
J3-11
Connection SENSOR ENABLE BLACK/RED
Vent J3-14
Hot Water
Hot Water Inlet ICE BOX
Outlet
Junction THERM BLUE
Hot Water
Connection
Mullion and
J5-3
Tank Ice Bo x
Cold Water Heaters BROWN J5-4
Tank Inlet

Cold Water I/M THERMISTER SIGNAL/+5V WHITE

Cold Tank Outlet J5-1
Water
T
ank +5VDC RED/ORANGE
J5-2
DC AC

ICE
*** See Water Line Schematic MAKER

200D6474P048 Pub. No. 31-51895 200D6474P045 GE 0-14

DOOR