Service Bulletin

523-0815524-101000
CP20003
CABIN SYSTEMS

TAILWIND 560 SYSTEM

INTEGRATED RECEIVER DECODER MODULE (IRDM)

(CPN 933003-309)

SERVICE BULLETIN 2
REVISION NO. 1

FIRMWARE UPGRADE TO ENABLE ACTIVATION OF THE DISH INDIA ACCESS CARD

TRANSMITTAL INFORMATION SUMMARY

Summary

This is Revision 1 of SB 2 for the Tailwind 560 System Integrated Receiver Decoder Module
(IRDM).

This revision adds ECO-0103848 to paragraph 1.K., and corrects the part number in paragraphs
2.B. and 3.A.

Black bars in the margins indicate the changes.

Replace the original issue with this revision.

Service Bulletin Revision History

REVISION DATE OF RELEASE

Initial Release March 23, 2007

Revision 1 April 17, 2007

NOTICE

INFORMATION SUBJECT TO EXPORT CONTROL LAWS

The technical data in this document (or file) is controlled for export under the Export Administration Regulations (EAR), 15
CFR Parts 730-774. Violations of these laws may be subject to fines and penalties under the Export Administration Act.

© Copyright, 2007 Rockwell Collins, Inc., All rights reserved

Mar 23/07 SB 933003-44-2
1-Apr 17/07 Page 1 of 9
Service Bulletin

Software License and General Conditions of Sale

For each software license procured, the Software License for Equipment Specific Software, reproduced below, shall apply.

Software License for Equipment Specific Software

Software delivered hereunder, either embedded in equipment described herein or specifically designed for use in or with such
equipment, is copyrighted by the seller and shall remain the sole and exclusive property of seller. Seller grants the buyer a perpetual,
worldwide, non-exclusive license to use the software only in or with the equipment. The buyer shall not copy, modify, or disassemble
the software, or permit others to do so. Buyer shall not transfer the license granted hereby or possession of the software except as part
of or with the equipment, such transfer being subject to the restrictions contained herein. Seller may terminate this license upon written
notice for violation of any of the terms of the foregoing license.

Should the customer have any questions concerning the scope of permitted use, please contact your Rockwell Customer Service Engineer.

Rockwell Collins’ General Conditions of Sale 074-8431-866 (Rev 10/00) are incorporated herein by reference.

Mar 23/07 SB 933003-44-2

1-Apr 17/07 Page 2
Service Bulletin

1. Planning Information

A. Effectivity

The modification procedure described in this service bulletin applies to the equipment
listed below.

COLLINS APPLICABLE TO PRODUCTION INSTALLED

UNIT
PART NUMBER SERIAL NUMBERS SERIAL NUMBERS
Units with manufacturing date
IRDM 933003-309 All
of March 16, 2007 and later

NOTE: The modification contained in this service bulletin is applicable to all future status(es)
of the equipment Type Number.

B. Concurrent Requirements

None required.

C. Reason
(1) Condition Modification Affects
The 933003-309 IRDM currently lacks the ability to activate the regional service
provider’s access card (Dish India).

(2) Extent Condition Encountered

Affects all unmodified 933003-309 IRDM units.

(3) Scope of Modification

Incorporation of this Service Bulletin is a permanent modification.

(4) Expected Benefits of Modification

Incorporation of this Service Bulletin will enable the 933003-309 to perform the
activation of the service provider’s access card and acquire encrypted channels.

D. Description

Installing the updated firmware into the IRDM, 933003-309, will enable the unit to receive
“permission” by the service provider, Dish India, to be activated. The firmware currently
installed does not allow the access card to be activated inside the IRDM. Currently, the
activation of the card must occur outside of the IRDM utilizing a set-top-box. The firmware
upgrade allows the IRDM to perform the initial activation as its design intends and removes
the necessity of activating the card prior to installing.

Mar 23/07 SB 933003-44-2

1-Apr 17/07 Page 3
Service Bulletin

E. Compliance

Optional.

F. Approval

The IRDM, part number 933003-309, is FAA PMA approved for installation in Airbus Model
A320-232 aircraft. It is the responsibility of the Type Certificate (TC) or Supplemental Type
Certificate (STC) holder to submit subsequent design modifications to the FAA unless
there is a licensing agreement authorizing Rockwell Collins to submit such changes.

G. Labor

Estimated: 1.0 labor hour for installation and testing.

H. Weight and Balance

Not affected.

I. Electrical Load Data

Not affected.

J. Software Accomplishment Summary

Software Accomplishment Summary document (CPN 933900-702), written in accordance

with RTCA-DO-178B, is available upon request from:

Collins Aviation Services

Information Management Librarian
M/S 153-260
Rockwell Collins, Inc.
400 Collins Road NE
Cedar Rapids, IA 52498-0001

All orders should specify the document part number and reference IRDM Service Bulletin 2.

Mar 23/07 SB 933003-44-2

1-Apr 17/07 Page 4
Service Bulletin

K. References

Rockwell Collins Integrated Receiver Decoder Module (IRDM) component maintenance

manual (repair manual), (CPN 523-0813849).

Rockwell Collins Integrated Receiver Decoder Module (IRDM) 933003-309.

Rockwell Collins ECO-0100038 and ECO-0103848.

Unit ATE Test Software is not affected.

L. Other Publications Affected

The next revision to the referenced component maintenance manual (repair manual) will
include the information contained in this service bulletin.

Mar 23/07 SB 933003-44-2

1-Apr 17/07 Page 5
Service Bulletin

2. Material Information

A. Cost and Availability

The charge to install this service bulletin will be labor and material as quoted by the
installing service agency.

The modification materials (described in paragraph 2.B) may be obtained from:

Rockwell Collins
Customer Response Center, M/S 133-100
400 Collins Road NE
Cedar Rapids, IA 52498-0001

TELEPHONE: 1.888.265.5467
INTERNATIONAL: 1.319.265.5467
FAX NO. 1.319.295.4941

Email: response@rockwellcollins.com

Orders must include quantity, Collins part number, and reference IRDM Service Bulletin 2.
Parts are available for shipment within 30 days after receipt of order.

For units in warranty, Rockwell Collins will install this Service Bulletin at no charge for the
materials and labor. For units out of warranty, cost of installation is the responsibility
of the equipment owner.

B. Material Required
Use the following materials to modify one IRDM unit. Prices are subject to change without
notice. List price column contains an estimated price or N/A for Not Available. Contact
Customer Response Center for latest pricing.

PART NUMBER QTY LIST PRICE DESCRIPTION

CD-ROM, Loadable Software
933000-906-1-004 1 N/A Package, Kingfisher Airlines, TW560
Customer System Configuration

Mar 23/07 SB 933003-44-2

1-Apr 17/07 Page 6
Service Bulletin

C. Special Equipment or Tooling Required

Special or unique tools required to perform the instructions provided by this Service
Bulletin are given below.

P/N DESCRIPTION QTY

Laptop Computer or equivalent

with Windows XP, a CD-ROM
drive, and at least one RS-232
Serial Port. The laptop must
Commercially Available contain HyperTerminal or 1
similar Telnet application,
such as TeraTerm Pro
(available for free online at
www.ayera.com/teraterm).
TW560 Maintenance Cable
(required to connect the laptop
933428-100-1 1
to the Tailwind 560 System in
order to upload firmware)
933704-801 Fortec Uploader Utility Program 1

Mar 23/07 SB 933003-44-2

1-Apr 17/07 Page 7
Service Bulletin

3. Accomplishment Instructions

A. Modification Procedure

(1) Firmware Upgrade Procedure (India IRDMs, 933003-309)

(a) Remove power to the TW560 System.

(b) Gain access to the front panels of the RDU8 and IRDM Front Panels

(c) Connect the Maintenance Cable (933428-100-1) connector, P2, to the front
panel port of the target IRDM, 933003-309.

(d) Connect the Maintenance Cable (933428-100-1) connector, RS-232#1, to the

Serial Port on the Maintenance PC.

(e) Place the CD-ROM, 933000-906-1-004 into the Maintenance PC. Move
the contents from the IRDM_-309 folder stored on the CD-ROM onto the
Maintenance PC’s desktop.

(f) Apply power to the TW560 System.

(g) Open the Fortec Star Uploader Utility application.

(h) Click the “Browse” button and select the Platinum_dn_070201.bin file.

(i) Click the “Download” button. A pop-up window will be displayed.

(j) Click the “Start” button. A file transfer window will appear displaying downloading
completion.

(k) The IRDM will reset once download is complete. If viewing the video from the
receiver, verify that the reset occurs immediately following the download.

(l) Remove power to the TW560 System.

(m) Remove the Maintenance cable connector P2 from the IRDM front panel.

(n) Repeat steps (a) thru (m) for each 933003-309 IRDM in the RDU8.

B. Testing Procedure

(1) No testing required.

Mar 23/07 SB 933003-44-2

1-Apr 17/07 Page 8
Service Bulletin

C. Identification Procedure

NOTE: The identification procedure must be accomplished in order for the service bulletin
to be complete.
(1) Use permanent ink and mark out the Letter "B" on the unit modification label.

Mar 23/07 SB 933003-44-2

1-Apr 17/07 Page 9