Professional Documents
Culture Documents
COURSE DESCRIPTION
This course investigates examines and critiques the diagnosis of problems and the design and
implementation of programmes for employee and organizational development. Emphasis is placed on
the integration of theoretical and experiential knowledge and the development of intervention skills
as ways of understanding and responding to change in organizations. In today's business
environment, a human resource practitioner must be a skilled change manager. Students learn to
become agents for change, to improve human resources and organizational effectiveness, and to
increase productivity. Topics include an introduction to organizational development; change process;
organizational change and human resource management; organizational assessments; assessment
tools and techniques; organizational interventions; human resource management interventions; and
human resource metrics.
LEARNING OUTCOMES
EVALUATION CRITERIA
Mid Term 30%
Final Term 40%
Assignments 10%
Quizzes 5%
Project & Presentation 15%
ATTENDANCE POLICY
Students should maintain 80% attendance to qualify for final term examination.
LECTURE PLAN
Week Topics Activity
1 Introduction to Organization Development
The challenges for organizations
What is Organization Development
Characteristics of organization development
2 Why Organization Development
The Evolution of OD
Who does OD
Organization culture
3 What is change Quiz
Models for change
Model for OD
4 Organization Renewal: The Challenge of Change
The Challenges of Change
The Systems Approach: Finding New Ways to Work
Together
Organization Transformation and Development
OD:The Planned Change Process
5 Changing the Culture
Understanding Corporate Culture
Cultural Resistance to Change
Tools for Change
The Goals and Values of OD
6 Role and Style of the OD Practitioner Assignment
Haphazard versus Planned Change
External and Internal Practitioners
OD Practitioner Styles
7 The Diagnostic Process
Diagnosing Problem Areas
What Is Diagnosis
The Data Collection Process
The Implementation of Data Collection
Diagnostic Models
8 COURSE REVISION & MID TERM EXAM
9 Overcoming Resistance to Change
Change and Reinvent
The Life Cycle of Resistance to Change
Leading Change
Driving Forces toward Acceptance of a Change Program
Strategies to Lessen Resistance
10 OD Intervention Strategies
Basic Strategies to Change
The Integration of Change Strategies
11 Employee Empowerment and Interpersonal Interventions
Empowering the Individual
Employee Empowerment
Laboratory Learning
12 Interpersonal Style:The Johari Window Model Quiz
Transactional Analysis
Stress Management and Burnout
13 Team Development Interventions
The Team Approach
The Need for Team Development
The Purpose of Team Development
The Team Development Process
14 Intergroup Development Interventions
Changing Relationships
Collaboration and Conflict
Intergroup Operating Problems
Cooperation versus Competition
Managing Conflict
15 Project Presentations Final Projects
16 Conclusion Session
Terminal Exam (to be announced by the University)
COURSE REVISION & FINAL TERM EXAM