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JD Medical Secrectary
JD Medical Secrectary
MO TẢ CÔNG VIỆC
Created date: 17 Feb 2016 Version: 012-JD-OPD-V1 Approved by: Chief Operation Officer
Ngày biên soạn Phiên bản Phê duyệt bởi
A. General purpose of the position: Mục đích chung của vị trí này
Perform secretarial duties in support of general medical office activities to relieve medical professional
personnel of clerical and administrative details and to maintain an efficient and effective operation.
2. Report to/ Báo cáo cho: Supervisor, Team Leader, OPD Manager
1. Greeting
- Greeting, welcoming and receiving patients/ visitors
- Identifying patient correctly with full name, date of birth, hospital number, reason of visit
and chief complaints.
- Contacting and directing patient to appropriate person and department
- Providing effective information to patient within our competence and in a respective way
of FV policy.
HRD-TEM-233-2014-V2
- Applying skillfully the following modules of Orion HIS System: Appointment, Registration,
Clinic, Scan Management and other modules as needed
- Opening OPD visit, applying suitable pricing class and charging consultation/ OPD
medical procedure fees
- Printing forms
- Scanning documents
6. Working as interpreter/translator
- Interpreting for doctors, patients, patient’s family members.
- Translating medical documents relating to OPD (medical report/ certificate, results,
procedure, …)
7. Reporting
- Reporting difficulties facing with while working with colleagues, communicating with
patients, and receiving patients’ complaints
- Making the reports when required
HRD-TEM-233-2014-V2
1. Qualification/ Trình độ chuyên môn: Bachelor's degree , Administrative, Business, Social
Sciences or Foreign languages discipline
No need experience in Medical Field because each employee will be provided full package for
training.
- Customer service
- Clerical
- Telephone Skills
- Communication
- Typing
- Organization
- Time Management
- Coordination
- Medical terminology
- Reporting
- Correspondences
- Microsoft windows
HRD-TEM-233-2014-V2