Name_______________________________ Class_____________

TEST 3
I Replace the underlined words in sentences 1-4 with these idioms:
a hot water
b see eye to eye
c like a house on fire
d thrown in at the deep end
1 They don’t agree with each other on this issue. _____
2 She got into trouble for not wearing her uniform. _____
3 We got on very well once we went out for dinner. _____
4 I was very uncomfortable when I first started managing this department. _____
_____/4
II Match the words in A and B and complete sentences 1-5.
A B
pep / head / financial / curriculum / track / package /letter/ hunter / talk / test /
interview / application / fast / form / panel / vitae / period
probationary / psychometric/covering
1 I always find that a quick ________________________________ with my staff raises morale.
2 The ________________________________________ includes a pension and an annual bonus.
3 Six months is the standard _____________________________________________________.
4 I’m on a _____________________________________ scheme so I should be promoted soon.
5 We’d also like you to take this __________________________________________________.
_____/5
III Choose answer a, b or c to complete the sentences.
1 Free trade is when goods come in and out of a country without any __________.
a quotas b controls c borders
2 To encourage free trade, countries remove all _________ to trade.
a barriers b ports c deregulations
3 Food _________ have complained at new charges on their exports.
a consumers b producers c clients
4 ________ are paid to domestic producers to sell their goods more cheaply.
a Tariffs b Quotas c Subsidies
5 To limit the quantity of a product, _________ can be applied.
a dumping b quotas c deregulation
6 Fair trade food has become a global _________ market.
a wealth b niche c world
_____/6
IV Read and complete this presentation on quality control with the words: compensation/
reliable/ launch/ recalled/ modifications.
After the product (1)______________________ a few months ago, we were pleased that market
feedback said how (2)_______________________ it was. So it was surprising when some
models were sent back. We made some (3)_____________________ and, as a result, we
(4)_________________________ all products. In some cases we paid
(5)__________________________ but most customers understood. It was an expensive mistake
but avoided bad publicity.
_____/5
Name_______________________________ Class_____________

V Re-write these as direct or indirect questions and statements.

1 What’s your job?
I was wondering _________________________________________________________?
2 What time does the first one arrive?
I’d like to know__________________________________________________________?
3 Why has he gone so early?
Could you tell me________________________________________________________?
4 Do you know where the interview room is?
Where_________________________________________________________________?
5 Do you happen to know if they’ve finished?
Have__________________________________________________________________?
_____/10

VI Underline the correct verb form in italics.

1 Would you mind working / to work late tonight?
2 He promised reviewing / to review my salary.
3 They suggested investing / to invest in new machinery.
4 I’m sorry but we can’t afford making / to make mistakes like that.
5 Many jobs involve doing / to do the things you don’t enjoy.
_____/5
VII Negotiating techniques:Write these words in the negotiation below.
offer / deal / mind / difficult / reach / break / right / point / hang / condition
A: We’d like to (1)___________ an agreement with you by the end of today.
B: Can you tell me a little about what you have in (2)_________?
A: We’d be prepared to increase the offer we made yesterday on the (3)___________ that you
extend the (4)__________ to three years. If necessary, we’d even extend the service contract.
B: Have I got this (5)__________? You’re doubling your offer on yesterday.
A: Well, yes, it’s more than we usually (6)___________. And as long as you guarantee us
exclusivity…
B: (7)________ on. Are you saying we won’t be able to use any other supplier?
A: That’s right.
B: I’m not sure about that.
A: It would be (8)____________ for us to agree to anything else.
B: I’ll have to consult my colleagues about that (9)___________.
A: Sure. We can take a short (10)__________ if you want to call them.
_____/10
VIII Managing meetings: Underline the correct word in italics.
1 OK. Let’s get down / up / through to business.
2 Could you just hang in / on / at a moment, please.
3 Perhaps we could get down / back / forward to the main point.
4 I think we should move out / on / up now to the next point on the agenda.
5 Do you mind if we come up / down / back to that later on?
_____/5
Name_______________________________ Class_____________

IX Read Part 1 of the article. Match the headings (a–e) to the paragraphs (1–5).
a) Good publicity for companies
b) Growing importance of ethical business
c) CSR in the transport sector
d) Helping to attract and keep employees
e) Ethics in a variety of sectors
Corporate Social Responsibility: an issue for recruits
1 _____________________Climate change, human rights and child labour. A few years
ago, companies would have found these issues irrelevant. However, as the world has become
better informed, companies have had to take more account of their non-financial impact on
society and corporate social responsibility (CSR) has become crucial to a company’s success.
2 _____________________But do graduates pay any attention to this – and is it having any
effect on the career choices they make? Peter Davies, deputy chief executive of Business in the
Community, the UK charity that aims to improve the company’s impact on society, says that
commitment to CSR does help companies attract new recruits. ‘Companies seen to be managing
aspects of corporate responsibility are able to retain and recruit better staff.’
3 _____________________Sectors at the forefront of CSR ‘are those addressing global
issues such as human rights, poverty and HIV/Aids, some of the big issues in society,’ Professor
Warhurst of Warwick Business School says. ‘Those are the attractive employers. They’re
exciting, they’re doing something completely different – and they’re the ones in the press.’
4 _____________________She gives the example of the logistics sector as one that has
welcomed the challenges of ethical business. ‘Many train, freight and air services – among them
DHL and FedEx – are helping hurricane victims in the Caribbean. TPG, the Dutch logistics
group, invests heavily in the World Food Programme and has introduced a staff volunteering
programme.’
5 _____________________Different types of companies are having to face different
issues, she says, ‘Retail companies are there on ethical supply chain management, oil and mining
companies are getting there on land rights, etc, while companies are working on environmental
issues.’
_____/10
X Write a letter (120- 150 words) to Guido Passerelli, David Chen, Gloria Daniels or Martine
Lemaire to offer employment to the best candidate for General Manager required for the chain of
Health and Leisure Clubs of Slim Gyms. Include the following points:
 thank the applicant for coming to the interview
 offer him/her the job and make e quote on the salary
 say when to start and give information on staff training
 ask for confirmation that the job is accepted
_____/20
Total: _____/70
_____/100%

GOOD LUCK!