NEURO–LINGUISTIC

PROGRAMMING
JIMS Kalkaji, New Delhi
14th Feb 2020
TOPICS COVERED!

Human
Introduction to
Communication Framework of
NLP
Model of NLP Success

Sensory Acuity –
Principles of NLP Concept &
Concept of VAK
Application

Principles of
Rapport Building Matching &
Mirroring
NLP DEFINED

Wikipedia:
Neuro-linguistic programming (NLP)
is an approach to communication, Communication
personal development, and
psychotherapy created by Richard
Bandler and John Grinder in California, Personal Development
United States in the 1970s.

Psychotherapy
ORIGIN

Fritz Perls Virginia Satir Milton E. Erickson

Gestalt Therapy Family Therapist Hypnosis
NLP – RICHARD BANDLER DEFINED

NLP

ATTITUDE METHODOLOGY

EXCITED
INTENSITY PROCESS STRUCTURE
CURIOSITY
NLP – BREAK IT DOWN!

PROGRAMMING
NEURO

LINGUISTIC
• Refers to our nervous • Linguistic means the • Described as our
system & how it language used in ability to organize
processes information, performing such these parts (VAKOG)
stores it as memory processes and the other
inside our very body. • In NLP we talk about 2 language of symbols,
• Experience as primary languages: words & metaphors to
inputted, processed 1. Picture (V), sound achieve a desired
and ordered by our (A), feelings (K), tastes result/outcome.
neurological (O) & smells (G) • Taking controls of
mechanisms. 2. In form of symbols, one’s own mind!
words, metaphors etc
By changing the coding of an experience, you can
change your feeling and your internal state.
WHY NLP?

EXPERIENCE RELEASE

Confidence Old Emotions

Better Communication Past Baggage
Empowering Beliefs Limiting Beliefs
Personal Success Phobias
Relationships Eating Disorders
Leadership Traumatic Events!
Activity 1

 Make a list of what you feel passionate about.

 What beliefs do you have for what you are passionate about?
 How do you communicate when you are passionate?
 What do you see, hear or feel in your body when you are passionate?
PRINCIPLE #1 –
CAUSE VS EFFECT
 You always must be at the “Cause” and not on the “Effect” Side.
 Cause = drivers to performance
 Effects = excuses to failure/dis-appointment
 The cause and Effect pattern takes place where it is implied that one thing causes
another.
PRINCIPLE #2 –
PERCEPTION IS PROJECTION
It is how we perceive what
happens and what we do about
what “happens” that makes the
difference.
We perceive in others what we
wish to see and start jumping to
being judgemental about their
attitudes and behaviours
Furthermore, focus on what you
want, and feel free to project on to
others the way you want to be
yourself!
PRINCIPLE #3 -
RESPONSIBILITY OF VALUE
 The responsibility of value is yours!
Not someone else’s.
 Whose responsibility is it to create
change in your life?
 Whose responsibility is it to get value
from the things that you do or buy?
 HUMAN COMMUNICATION MODEL

• State in the sum total of millions of

What & how you see neurological processes within the
in your unconscious “body” at any given point in time.
(Visual)
• State is an outcome of Internal
Representation & Physiology
What & how you
INTERNAL hear? • Behavior is the result of state we are
REPRESENTATION in.
(Auditory)
• Most of our state is unconscious
What and how you
STATE feel about it?
(Kinesthetic)
• Our individual filters are determined
by the perceptions we have of time,
space, matter and energy. This also,
is influenced by our beliefs, the
Posture, breathing; language we use, our understanding
PHYSIOLOGY anything to do with
body!
of words and gestures and our overall
attitude.
 Our internal representation of the
actual event is what we perceive
the event to be.
 An event has no meaning except
the meaning we give it.
 Since we don’t know how things
really are, but only how we
represent them to us’ why not
represent them in a an
empowering manner.
 If we do not consciously direct
our mind & state for good, our
environment may produce
undesirable results!
INTERNAL REPRESENTATIONS

• What & how we picture in our

mind
Visual Auditory • What we hear and say to
ourselves in our mind
• We experience our world
through 5 major senses, VAKOG
Kinesthetic Olfactory • We don’t know how things are,
but only how we represent them
to ourselves, why not represent
in an empowering manner.
• If we do not consciously direct
Gustatory our mind & state, our
environment may produce
undesirable results.
PHYSIOLOGY

Physiology is the leverage to

emotional change.
The best way to change your
state is to change your
physiology
Depression is a result that
requires specific body images to
create it (VAKOG)
EXERCISE

When you are producing the result called “happiness”:

 What do you picture?
 What do you say to yourself?
 What do you feel in your body?

Once you figure this out, you are in control!

I want you to do these things now, and notice how easily you can produce the
same result called happiness simply by manipulating the way you communicate;
your internal dialogues matters!
ACTIVITY – MODELLING PHYSIOLOGY

Model the physiology of

 A congruent public figure; their
posture, facial expression, gestures,
voice sounds, expressions & words
 A friend who has a strong physiology.
COMPONENTS OF HUMAN
COMMUNICATION MODEL
DELITION

The F-Card Exercise

Read the sentence out allowed one
time through counting out the
Finished files are the result of number of the

years of scientific study letter “F”

combined with the experience

of many years of experts.
DISTORTION
GENERALIZATION

• What’s that?
THE METAPHOR CALLED
“MIND”
Mind is being used as a metaphor to describe the process of mind!
THE MIND

CONSCIOUS MIND
 Aware state of mind
 Logical & reasoning
 Past, present & future (you cannot get
anxiety unconsciously; conscious
overthinking is anxiety!)
UNCONSCIOUS/SUBCONSCIOUS
MIND
 Unaware state of mind
 Illogical & irrational
 Only in present
QUADRANT OF SUCCESS CONDITIONING

• POTENTIAL • ACTION • If you start with a belief that

stresses what you cant do. You tap
a limited amount of your potential.
Result
Strong Oriented • Therefore, half hearted actions &
Half
hence undesired results.
Doubtful
hearted
• Which in turn build disempowering
beliefs
Empowering Desired/ • Failure breeds failure
/Disempoweri
ng Undesired • VICE VERSA!
• BELIEF • RESULTS
BELIEFS

ENVIRONMENT • Delivers direct commands

to the nervous system .
• Drugs are not always
PAST RESULTS
necessary, Belief in
recovery always is.
KNOWLEDGE • Your reality is the reality
you create through your
beliefs, choose them well!
EVENTS
• Sometimes, not having a
limiting belief is enough
FUTURE PACING to ensure success
• Sir Edmud Hillary
RAPPORT

Connecting quickly with

others.
A good Rapport outlines
mutual trust and
responsiveness
Rapport spells out the nature
and quality of relationship
you shape with others.
Notably, most of the
business decisions are based
on rapport rather than
technical merit.
You can view other people in two ways:
 You can choose to underline the differences between you and others
 You can chose to highlight the similarities between you.
MATCHING & MIRRORING

Rapport is established and maintained

by PACING (commonly known as
Matching & Mirroring)
Pacing or matching accepts the other
person’s behaviour and meets them in
their model of the world
Reduces the differences between
yourself and others at an unconscious
level.
WHAT YOU CAN MATCH?

Together, these two elements

Body Posture comprise an estimated 93% of
our communication.

Breathing Head tilt

Blink rate

Voice – Tone & Pace Facial expression

Energy level

Beliefs and values Breathing rate

Vocal qualities

Language patterns – Same Words!

MIRRORING

Mirroring refers to the

simultaneous ‘copying’ of
the behaviour of another
person, as if reflecting their
movements back to them.
When done with respect and
discretion, mirroring creates
a positive feeling and
responsiveness in you and
others.
The art says that when we
are around alike people, we
feel the sense of comfort and
understanding
RECALL A TIME WHEN YOU
WERE SO CONFIDENT!
See what you saw Hear what you heard Feel what you felt!