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Research

JAMA Dermatology | Original Investigation

Evaluation of Point-of-Care Decision Support for Adult Acne Treatment


by Primary Care Clinicians
David G. Li, MD, MBA; Ashley B. Pournamdari, BS; Kristina J. Liu, MD, MHS; Karl Laskowski, MD, MBA;
Cara Joyce, PhD; Arash Mostaghimi, MD, MPH, MPA

Supplemental content
IMPORTANCE Acne is a common reason for referral to dermatologists from primary care
clinicians. We previously modeled the impact of algorithm-based acne care in reducing
dermatology referrals, missed appointments, and treatment delays.
OBJECTIVE To prospectively evaluate the downstream outcomes following a real-time,
algorithm-based electronic decision-support tool on the treatment of patients referred
for acne.

DESIGN, SETTING, AND PARTICIPANTS This prospective cohort study included 260
treatment-naive patients referred to a dermatologist for the chief concern of acne, as well as
the referring primary care clinicians, at 33 primary care sites affiliated with Brigham and
Women’s Hospital from March 2017 to March 2018.

INTERVENTIONS We developed and implemented a decision-support tool into the electronic


medical record system at an academic medical center. The algorithm identified patients
referred to a dermatologist who had not previously been treated for acne and offered Author Affiliations: Department of
guideline-based recommendations for treatment via a real-time notification. Dermatology, Brigham & Women's
Hospital, Harvard Medical School,
MAIN OUTCOMES AND MEASURES Treatment modification by referring clinicians. Boston, Massachusetts (Li,
Pournamdari, Liu, Mostaghimi);
RESULTS Of 260 patients referred for acne, 209 (80.4%) were women, 146 (56.1%) were University of California, San Francisco
non-Hispanic white, and 236 (90.8%) listed English as the preferred language. Patients had a School of Medicine, San Francisco
median (quartile 1-quartile 3) age of 28.8 years (24.4-35.1 years) and 185 of 260 had private (Pournamdari); Department of
Medicine, Brigham & Women’s
insurance (71.1%). In total, the algorithm was associated with cancellation of the initial referral
Hospital, Harvard Medical School,
in 35 of 260 (13.5%) instances and treatment initiation by the referring clinician in 51 of 260 Boston, Massachusetts (Laskowski);
(19.6%) instances. Brigham and Women’s Physicians
Organization, Boston, Massachusetts
CONCLUSIONS AND RELEVANCE This decision-support algorithm was associated with a modest (Laskowski); Loyola University,
reduction in rates of acne-related referrals to dermatologists, and an increased likelihood of Chicago, Illinois (Joyce).
treatment initiation by the referring clinician. Corresponding Author: Arash
Mostaghimi, MD, MPA, MPH,
Department of Dermatology,
JAMA Dermatol. doi:10.1001/jamadermatol.2020.0135 Brigham and Women’s Hospital,
Published online March 4, 2020. 221 Longwood Ave, Boston, MA 02115
(amostaghimi@bwh.harvard.edu).

A
cne is a chronic inflammatory skin disease that affects scoliosis or constipation being referred to specialists by pri-
more than 85% of adolescents and frequently contin- mary care clinicians.9,10 Meanwhile, decision-support tools
ues to adulthood.1-4 Although there is a high diagnos- have also been used to improve rates of health screening ques-
tic concordance for acne between dermatologists and pri- tions for preventative health and laboratory test orders for
mary care clinicians, acne continues to be a common indication monitoring of adverse drug events.11,12
for referral to a dermatologist.5,6 Although referrals to derma- In dermatology, stepwise treatment algorithms for acne
tologists for acne are not discouraged, there are conse- have been proposed, although implementation has been a
quences of immediate referral by primary care clinicians who challenge.13-15 In a previous study,7 we modeled the effect of
do not provide treatment, including delayed treatment and loss algorithm-based acne treatment by primary care clinicians, and
to follow-up.7 demonstrated shared acne care had the potential to decrease
Previous studies have demonstrated the potential of edu- the rates of unnecessary appointments, wait time for treat-
cation and treatment algorithms to reduce unnecessary refer- ment, no-show rates, and downstream costs associated with
rals to specialty care in nondermatological disease areas.8-12 acne. Despite these predictions, prospective evaluation of al-
Importantly, these studies support the use of real-time deci- gorithm-based care for acne is lacking. From a societal stand-
sion-support tools to modify physician behavior and reduce point, shared care may reduce unnecessary referrals for acne
unnecessary referrals, specifically for patients with pediatric while reallocating resources to improve access to dermato-

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Research Original Investigation Point-of-Care Decision Support for Adult Acne Treatment by Primary Care Clinicians

logic care, which has an average wait time of 32.3 days until
the first appointment.16-18 Key Points
In this study, we prospectively evaluate the association of
Question What are the downstream outcomes following
implementation of an algorithm-based, decision-support tool implementation of a real-time, electronic decision-support tool for
with changes in referral rates and treatment of adult acne the treatment of patients referred for acne?
among primary care clinicians in a single health care system
Findings This prospective cohort study included 260 patients
across 33 clinical sites.
referred by a primary care clinician for acne. Overall, the algorithm
was associated with cancellation of the initial referral in 35 of 260
(13.5%) instances and treatment initiation by the referring clinician
in 51 of 260 (19.6%) instances.
Methods
Meaning This decision-support algorithm was associated with
Patient Population and Development of Algorithm modestly reduced rates of acne-related referrals to dermatologists
We developed a point-of-care electronic health record–based and increased likelihood of treatment initiation by the referring
algorithm designed to alert clinicians referring treatment- clinician.
naive patients with acne to a dermatologist with a pop-up no-
tification (Figure 1). To appropriately identify treatment-
naive patients, the algorithm excluded patients who had a March 2018. Among patients whose clinicians received a
previously documented prescription acne treatment in their pop-up notification, the algorithm identified and recorded the
electronic medical record and patients who had a docu- patient’s medical record number, the referring clinician’s name,
mented dermatology visit for acne within 1 year of the refer- and the time/date of the pop-up notification.
ral date.
If a patient meeting the above criteria was referred to a der- Data Collection: Initial Presentation for Acne
matologist, the algorithm generated a notification alerting the The medical records of all patients for whom the referring cli-
clinician that the patient was being referred to a dermatology nician received a real-time notification for acne referral were
department without having trialed prescription treatments for reviewed, and patient and clinician demographic informa-
acne. The notification provided representative photographs tion was retrieved. Each clinician’s engagement with the real-
of acne severity (mild, moderate, severe)19 with correspond- time notification (eg, ignored notification, kept referral, re-
ing recommendations for treatment, based on guidelines of moved referral) was documented, and the patient’s medication
care for the management of acne vulgaris at the time of study list was reviewed to assess treatment rendered by the refer-
design in 2015. ring physician.
The clinician was then given the option of (1) keeping the
referral order without initiating treatment, (2) keeping the re- Data Collection: Referral to a Dermatologist
ferral order while initiating treatment (using premade order sets Among patients whose clinicians proceeded with the referral
tailored to acne severity), (3) removing the referral order with- to a dermatologist for acne, patient records were reviewed to
out initiating treatment, or (4) removing the referral order while determine whether a dermatologic appointment was made
initiating treatment (using the premade order set). after and the status of the appointment (seen, not yet seen,
Premade order sets consisted of (1) full topical regimen for no-show/canceled appointment). For patients seen by a der-
patients with mild acne (tretinoin, 0.05% cream nightly and matologist, we documented the diagnosis made by the
clindamycin, 1% external solution twice daily), (2) full topical dermatologist and any acne medications that were used.
plus oral antibiotic (tretinoin, 0.05% cream nightly and clinda- Medical records were reviewed at 60 days after the initial
mycin, 1% external solution twice daily, and doxycycline hy- referral date.
clate, 100 mg twice daily) for patients with moderate acne, and
(3) an accelerated 2-week referral to a dermatologist for pa- Statistical Analysis
tients with severe acne (eTable 1 in the Supplement). Data were recorded using Research Electronic Data Capture
Partners Healthcare institutional review board approval (version 6, REDCap). All data were analyzed and reported de-
was obtained for this study and written informed consent was scriptively with median (quartile 1, quartile 3) for continuous
waived because data regarding clinician behavior were col- measures and counts (percentage) for categorical variables.
lected within the electronic medical record system (EPIC, ver- Topical, oral, combination acne treatments, and isotretinoin
sion 2015), and the remainder of clinician and patient data were as initiated by dermatologists and referring clinicians were
examined via medical chart review as part of standard care. compared using a Fisher exact test.
Data were analyzed between October and December, 2018.

Implementation of Algorithm
The point-of-care algorithm was implemented in EPIC for pri-
Results
mary care sites affiliated with Brigham and Women’s Hospi- Patient and Clinician Demographics
tal (Boston, Massachusetts) and identified patient encoun- We identified 260 unique referrals to the dermatology depart-
ters associated with an ambulatory referral order to the ment for acne from across 33 different primary care sites in Mas-
dermatology department for acne from March 2017 through sachusetts. Of these, 188 (72.3%) patients were referred for an

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Point-of-Care Decision Support for Adult Acne Treatment by Primary Care Clinicians Original Investigation Research

Figure 1. Notification to Referring Clinicians

The pop-up notification occurred in


real time after a clinician placed a
referral order for acne in patients
meeting the prespecified criteria
described in the methods.

isolated problem of acne and 72 (27.7%) were referred for acne cases. Of these 34 cases, the referring clinician then initiated
and a concurrent dermatologic issue. Among the 260 patients, acne treatment in 26 (76.5%) instances. Eleven of these 34
209 (80.4%) were women, 146 (56.1%) were non-Hispanic white, (42.3%) cases were initiated using the premade order set. In
and 236 (90.8%) listed English as the preferred language (Table 1). the other 154 patients whose referrals were continued de-
Patients had a median (Q1, Q3) age of 28.8 (24.4, 35.1) years and spite the notification, the referring clinician then initiated acne
185 (71.1%) had private insurance. treatment in 17 (11.0%) cases. Only 3 of these 17 (17.6%) cases
At the patient encounter level, 177 (68.1%) and 34 (13.1%) were initiated via the premade order set.
patients were seen by 103 attending physicians and 30 resi- For the 72 of 260 patients referred for acne plus another
dent physicians, respectively. The remaining 49 (18.8%) pa- skin problem, the alert was associated with clinician cancel-
tients were seen by 28 midlevel clinicians (eg, nurse, physi- lation of the initial referral to a dermatologist for acne in 1 (1.4%)
cian assistant) and a midwife (Table 1). One hundred ninety case, and treatment was provided via an order set. In the other
patients (73.1%) were seen by a female clinician. These demo- 71 patients whose referrals were continued despite the alert,
graphic findings were similar between patients referred for acne the referring clinician then initiated acne treatment in 7 (9.9%)
and those referred for acne plus a concurrent skin concern. cases, 1 (14.3%) of which was initiated on an order set.

Decision-Support Notification Health Care Utilization Among Patients


and Clinician Treatment of Acne With Referrals for Acne
Overall, the decision-support notification coincided with treat- Of 154 patients referred for an isolated concern of acne whose
ment initiation in 51 of 260 (19.6%) of cases. Of these, treat- referrals were continued, 121 (78.6%) had made an appoint-
ment was initiated using the notification’s premade order set ment at 60 days after the date of referral (Table 2). Of these,
in 16 of 51 (31.4%) instances (Figure 2). 20 (16.5%) were no-shows and 5 (4.1%) had not been seen at
Among 188 of 260 patients referred for only acne, the real- 60 days postreferral. The remaining 96 (79.3%) patients were
time notification was associated with clinician cancellation of seen by a dermatologist, of which 90 of 96 (93.5%) were di-
the initial referral to a dermatologist for acne in 34 of 188 (18.1%) agnosed with acne (eTable 2 in the Supplement). Overall,

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Research Original Investigation Point-of-Care Decision Support for Adult Acne Treatment by Primary Care Clinicians

Table 1. Characteristics of Patients and Clinicians Associated With Referral to a Dermatologist for Acne

No. (%)
Characteristic Acne Only Acne Plus Other Total
Encounter-level summary statistics for patients
Age, median (Q1-Q3), y 28.3 (24.3-34.2) 30.3 (24.7-43.8) 28.8 (24.4-35.1)
Female 153 (81.4) 56 (77.8) 209 (80.4)
Race
Non-Hispanic white 100 (53.2) 46 (63.9) 146 (56.1)
Black 40 (21.3) 8 (11.1) 48 (18.5)
Hispanic 23 (12.2) 8 (11.1) 31 (11.9)
Other 25 (13.3) 10 (13.9) 35 (13.5)
Health insurance
Private 138 (73.4) 47 (65.3) 185 (71.1)
Public 46 (24.5) 24 (33.3) 70 (26.9)
Uninsured 2 (1.1) 1 (1.4) 3 (1.2)
Unspecified 2 (1.1) 0 (0) 2 (0.8)
English as preferred language 168 (89.4) 68 (94.4) 236 (90.8)
Encounter-level summary statistics for referring cliniciansa
Years of practice (if attending physician)
<10 28 (21.9) 12 (24.5) 40 (22.6)
Between 10 and 20 56 (43.8) 18 (36.7) 74 (41.8)
>20 44 (34.4) 19 (38.8) 63 (35.6)
Female 132 (70.2) 58 (80.6) 190 (73.1)
Clinician title
Physician (attending) 128 (68.1) 49 (68.1) 177 (68.1)
Resident 29 (15.4) 5 (6.9) 34 (13.1) Abbreviation: Q, quartile.
a
Midlevel 31 (16.5) 17 (23.6) 48 (18.5) Encompasses 33 unique primary
care sites around Boston,
Other 0 (0) 1 (1.4) 1 (0.4)
Massachusetts.

Figure 2. Flowchart of Clinician Behavior Modification After Notification

260 Acne-related encounters

188 Acne-only encounters 72 Acne plus other encounters

34 Canceled referrals 154 Continued referrals 1 Canceled referrals 71 Continued referrals

8 Did not prescribe 137 Did not prescribe 0 Did not prescribe 64 Did not prescribe
treatment treatment treatment treatment

26 Prescribed treatment 17 Prescribed treatment 1 Prescribed treatment 7 Prescribed treatment

11 Treated via BPA order 3 Treated via BPA order 1 Treated via BPA order 1 Treated via BPA order
15 Treated via custom order 14 Treated via custom order 0 Treated via custom order 6 Treated via custom order

BPA indicates best practice alert. The flowchart illustrates the primary outcome having their referral to a dermatologist canceled after the notification,
of behavior modification (eg, placement of premade order set or custom order 2 patients were recommended to contact their local clinician for acne
set) among referring clinicians after being alerted with the notification. Of the 8 treatment, 1 eventually saw a dermatologist despite canceled referral,
patients who did not receive treatment from the referring clinician despite and the remaining 5 were lost to follow-up.

96 of 154 (62.3%) patients referred to a dermatologist for acne similar among patients who were referred to a dermatologist
were seen at 60 days after the referral date. These findings were for acne in addition to another skin problem.

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Point-of-Care Decision Support for Adult Acne Treatment by Primary Care Clinicians Original Investigation Research

Table 2. Health Care Utilization Associated With Continuing Referral to a Dermatologist for Acne Only Despite
Decision Support

Continued Referrals, No. (%)


Patient Statusa Acne Only (n = 154) Acne Plus Other (n = 71) Total (n = 225)
Made appointment 121 (78.6) 54 (76.1) 175 (77.8)
No show 20/121 (16.5) 8/54 (14.8) 28/175 (16.0)
Not yet seen 5/121 (4.1) 8/54 (14.8) 13/175 (7.4) a
Analysis performed at 60 days after
Seen by dermatologist 96/121 (79.3) 38/54 (70.4) 134/175 (76.6) date of referral to dermatology
department.
Acne confirmed by dermatologistb 90/96 (93.5) 27/38 (71.1) 117/134 (87.3)
b
See eTable 2 in the Supplement for a
Did not make appointment 33 (21.4) 17 (23.9) 50 (22.2)
list of misdiagnoses.

ther escalation of care (eg, additional referral to a dermatolo-


Table 3. Comparison of Acne Treatments Initiated by Dermatologists and
Referring Clinicians gist). Of these 4 patients, 3 (75.0%) were prescribed an acne
treatment on a trial basis for fewer than 2 weeks before receiv-
No. (%)
ing a referral to a dermatologist.
Treatment by Treatment via Referring
Dermatologist Clinician after Decision Of 51 patients who were prescribed treatment via the re-
Treatment (n = 117) Support (n = 51) ferring clinician, 15 (29.4%) were eventually evaluated by a der-
Topical medications onlya 62 (53.0) 33 (64.7) matologist at 60 days. Thirteen of 15 patients (86.7%) had their
Oral medications onlyb 6 (5.1) 4 (7.8) regimen changed by the dermatologist. The most frequent
Topical and oral medications 35 (30.0) 10 (19.6) change was the addition of 1 or more topical medications such
Isotretinoin 8 (6.8) 0 as clindamycin (6 of 13), benzoyl peroxide (4 of 13), tretinoin
Otherc,d 6 (5.1) 4 (7.8) (4 of 13), or adapalene (2 of 13) onto the existing regimen. Medi-
Received subsequent referral NA 4 (7.8) cations started by the referring clinician were discontinued and
to a dermatologiste
replaced with alternatives in 4 of 15 patients (26.7%). In 2 of
Abbreviation: NA, not applicable. 15 cases (13.3%), the dermatologist agreed with the initial treat-
a
Includes topical antibiotics, retinoids, benzoyl peroxide, acne moisturizers, ment regimen by the referring clinician and did not alter the
and salicylic acid. Of patients who were prescribed a topical treatment by the
regimen.
referring clinician, 2 were concurrently provided with an accelerated referral to
a dermatologist.
b
Includes oral antibiotics, spironolactone, and oral contraceptives.
c
Four patients who received proposed acne treatment via a dermatologist
declined treatment; 2 patients were recommended by a dermatologist to
Discussion
continue treatment started by the referring clinician.
d
In this prospective study examining the implementation of a
Four patients received an accelerated referral to a dermatologist via a
premade order set. point-of-care decision support tool for adult acne treatment,
e
Of the 4 patients who received subsequent dermatology referral at 60 days we found that real-time notification may be modestly effec-
after referral, 3 of the patients trialed the referring clinician's treatment for tive in modifying clinician referral and treatment behavior. Af-
fewer than 2 weeks before requesting another referral to a dermatologist. ter being presented with the notification containing acne treat-
ment guidelines, referring clinicians often chose an appropriate
Comparison of Treatments by Dermatologists regimen that approximately matched treatments prescribed
and Referring Clinicians by dermatologists. Although these findings have demon-
Of the 117 patients who were seen by a dermatologist and con- strated reductions in immediate referrals to dermatologists for
firmed to have acne, 62 (53.0%) were prescribed at least 1 topi- acne, the maximal impact of the advisory tool was not ob-
cal medication for acne (Table 3). Oral medications including tained, as evident from high rates of referral continuation
oral antibiotics, spironolactone, and/or oral contraceptives were (>80%).
initiated in 6 (5.1%) patients, whereas combined topical and The reason for this limited success is likely multifacto-
oral medications were prescribed in 35 (30.0%) patients. rial. Referring clinicians may have disregarded the real-time
Isotretinoin was started in 8 (6.8%) patients. In the remain- notification because of alert fatigue, which has been shown to
ing 6 patients, 4 (3.4%) declined proposed treatment by the der- explain high physician override rates of decision support
matologist and 2 (1.7%) were recommended to continue the alerts.20-22 Furthermore, because the notification occurred af-
treatment initiated by the referring clinician. ter a decision was already made to refer the patient, cognitive
Among 51 patients who initiated treatment recom- barriers (eg, anchoring bias) may have prevented physician up-
mended by the referring clinician, 33 (64.7%), 4 (7.8%), and take of the notification. Likewise, some referring physicians
10 (19.6%) were prescribed topical, oral, and combined topi- may have placed the referral (and received a notification) af-
cal and oral medications. When classified by these broad cat- ter the patient visit, making them less likely to deviate from
egories, it appeared that treatment selections by referring cli- the original plan as communicated with the patient. It is also
nicians did not differ significantly from those chosen by plausible that clinicians may have declined to change their ex-
dermatologists. At 60 days after the date of referral, only 4 isting decision-making given the inertia of conventional prac-
(7.8%) patients treated by a referring clinician received fur- tice patterns, which can contribute toward nonadherence to

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Research Original Investigation Point-of-Care Decision Support for Adult Acne Treatment by Primary Care Clinicians

clinical guidelines.23-26 Finally, it is possible that some pa- tations for unspecified skin diseases resulting in changes to di-
tients may have declined treatment recommended by the no- agnosis and treatment in 69.9% and 97.7% of the time,
tification and referring clinician, and that this interaction was respectively.32,33 To further reduce the rate of unnecessary re-
simply not documented. ferrals for acne among treatment-naive patients, it may also
Despite these challenges, these findings support and ex- be worthwhile to explore the use of live interactive teleder-
pand on existing data regarding the role of primary care clini- matology to facilitate shared care for acne.
cians in shared care for evaluation and treatment of acne.6,7
Importantly, we demonstrated the decision support notifica- Limitations
tion to correlate with the selection of guideline-based acne These findings must be interpreted in the context of study de-
treatments by referring clinicians, which were not signifi- sign. Although this was a multicenter prospective study, all
cantly different from treatments by dermatologists (Table 3). practice locations were in Massachusetts and thus our results
Although 4 (7.8%) patients treated by referring clinicians re- may not be generalizable given regional and geographical varia-
ceived subsequent referral to a dermatologist, most of these tions in practice. Specifically, all practice locations included
patients were prescribed acne medications on a trial basis for in the study were affiliated with a large academic medical cen-
fewer than 2 weeks prior to dermatology assessment. ter and results may not be generalizable to different practice
Early treatment initiation by referring clinicians may also settings. Similarly, generalizability may be limited largely to
address the high rates of loss to follow-up. Among patients adult women because sex distribution among patients in our
whose referring clinicians continued with the dermatologist study (80.2%) is greater than the reported sex distribution
referral for an isolated problem of acne, only 96 of 154 (62.3%) among patients with acne vulgaris in the United States
were seen by a dermatologist at 60 days after the initial refer- (65.2%).34 In addition, the median age of patients in our sample
ral date. Of the 5 patients with appointments who were not seen was greater than the national average for acne primarily be-
at the time of analysis, 2 were later evaluated by a dermatolo- cause our outpatient dermatology clinic does not see pa-
gist and prescribed an oral acne treatment (doxycycline and tients younger than 16 years. Furthermore, although we could
spironolactone); the remaining 3 patients were lost to follow- verify an association between the notification and referral can-
up, further underscoring the potential consequences associ- cellation, we could only establish an association between the
ated with immediate referral to a dermatologist for acne.7 notification and treatment initiation by referring clinicians be-
Although this point-of-care notification reduced rates of cause it is unclear whether physicians who initiated treat-
immediate referral to a dermatologist and improved the like- ment would not have done so in the absence of the decision-
lihood of treatment initiation, a comprehensive approach em- support tool. Finally, our data do not include referrals for acne
bedded into the training and practice of primary care clini- that were coded under different names (eg, facial rash).
cians may be needed to improve the effic acy of this Regarding treatment selection, we had included topical and
intervention. For instance, educational initiatives for pri- oral antibiotics in our premade order sets based on regional pre-
mary care clinicians to highlight the opportunities and chal- scription preferences in efforts to have primary care clini-
lenges associated with shared care for relevant disease mod- cians adopt our algorithm; however, there exist treatments that
els (eg, acne) may partially overcome the cognitive overload would be more optimal and in alignment with current acne
and alert desensitization associated with electronic health rec- treatment guidelines.35,36 Future studies should consider a
ord systems, while priming physicians to be more receptive to broader selection of commonly prescribed and effective treat-
best practice notifications.27-31 Initiatives including team- ments for acne, including benzoyl peroxide, oral contracep-
based didactics and cross-training rotations may also im- tives, and spironolactone while also accounting for separate
prove clinician preparedness for initiating treatment for acne. pathways for male and female patients. Although these op-
These approaches have the added benefit of helping to main- tions were not included in the present study to simplify the
tain antibiotic stewardship among physicians who may have premade order sets, they may reduce the risk of inappropri-
become reliant on the use of antibiotics to treat acne. Finally, ate prescribing of oral antibiotics.
repositioning of future decision-support notifications to ap- Additional efforts aimed at gathering a larger sample size
pear earlier in the clinician workflow may improve patient- would enable granular treatment comparisons between der-
physician communication regarding alternatives to immedi- matologists and primary care clinicians. Increasing fol-
ate dermatologist referral. low-up time to allow for certain nonhormonal treatments to
Beyond this point-of-care decision support tool, other op- take full effect before analyzing the data and implementing a
portunities to promote shared care for the treatment of acne patient/clinician survey to gain additional insight into the mod-
should be explored. Whereas our intervention focused on the est success of this intervention would also be of benefit.
use of algorithm-based notifications in the clinical workflow
of primary care clinicians, another potentially viable option
to optimize acne referrals and reduce time to treatment would
be to use live interactive or store-and-forward teledermatol-
Conclusions
ogy during the patient’s initial visit at the primary care office. These data suggest that this decision-support tool may be mod-
Shared patient care among primary care clinicians and live estly effective at reducing the rates of acne-related referrals
video teledermatologists have been studied in the literature, to dermatologists among treatment-naive patients, while in-
with 1 study of 1500 live interactive teledermatology consul- creasing the likelihood of treatment initiation by the refer-

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Point-of-Care Decision Support for Adult Acne Treatment by Primary Care Clinicians Original Investigation Research

ring clinician. Not only were treatments by referring primary Moving forward, further exploration of educational decision
care clinicians similar to those selected by dermatologists, the support in combination with more comprehensive initiatives
rates of subsequent referral among these patients were low. may optimize shared care for acne.

ARTICLE INFORMATION 7. Liu KJ, Hartman RI, Joyce C, Mostaghimi A. 22. Ancker JS, Edwards A, Nosal S, Hauser D,
Accepted for Publication: January 16, 2020. Modeling the effect of shared care to optimize acne Mauer E, Kaushal R; with the HITEC Investigators.
referrals from primary care clinicians to Effects of workload, work complexity, and repeated
Published Online: March 4, 2020. dermatologists. JAMA Dermatol. 2016;152(6):655- alerts on alert fatigue in a clinical decision support
doi:10.1001/jamadermatol.2020.0135 660. doi:10.1001/jamadermatol.2016.0183 system. BMC Med Inform Decis Mak. 2017;17(1):36.
Author Contributions: Drs Li and Mostaghimi had 8. Faulkner A, Mills N, Bainton D, et al. A systematic doi:10.1186/s12911-017-0430-8
full access to all the data in the study and take review of the effect of primary care-based service 23. Cabana MD, Rand CS, Powe NR, et al. Why
responsibility for the integrity of the data and the innovations on quality and patterns of referral to don’t physicians follow clinical practice guidelines?
accuracy of the data analysis. specialist secondary care. Br J Gen Pract. 2003;53 A framework for improvement. JAMA. 1999;282
Study concept and design: Li, Liu, Laskowski. (496):878-884. https://www.ncbi.nlm.nih.gov/ (15):1458-1465. doi:10.1001/jama.282.15.1458
Acquisition, analysis, or interpretation of data: Li, pubmed/14702909. Accessed June 3, 2018. 24. Main DS, Cohen SJ, DiClemente CC. Measuring
Pournamdari, Laskowski, Joyce. 9. Mallon D, Vernacchio L, Trudell E, et al. Shared physician readiness to change cancer screening:
Drafting of the manuscript: Li, Pournamdari. care: a quality improvement initiative to optimize preliminary results. Am J Prev Med. 1995;11(1):54-58.
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