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Competency Mapping is a process to identify key competencies for an organization or a job and
incorporating these competencies in various processes of the organization.
By conceiving the required competencies, defining a competency framework, mapping existing skills
and competencies of the employees, identifying gaps and then developing the competencies can
provide a systematic and measurable method for developing organizational capability.
According to Boyatzis (1982) “Competency Mapping is a capacity that exists in a person that leads to
behaviour that meets the job demands within parameters of organizational environment, and that, in
turn brings about desired results.”
The process of competency mapping enables us to articulate what every employee brings to the table
and the process greatly contributes towards job-evaluation, recruitment, training and development,
performance management, internal mobility and succession planning.
Course outcomes
Distinguish between skills and competencies
Design and develop the Competency Matrix
Articulate and apply the stages of the Coomptency Mapping procss
Identify competencies required for various job roles
Use Competency Matrix for various HR functions in an organization
Distinguish between Job Description/Job Specifications and Competency Matrix
Create positive and negative Competency indicators for different competency headers.
Develop Competency framework using Competency areas, indicators and