CANTAS

CANTAS is an extremely robust management tool that can help

increase productivity and decrease telecommunication costs.

“If you can’t measure it, you can’t control it”. This statement applies
to many things
in life. A key element to most quality programs is the measurement of
quality. Accounting
itself is the method of measuring many activities in an organization. In
the case of voice telecommunications, paying attention too your
expenditures can recognize significant savings. All companies of
course receive bills for their telecommunication expenses. Although
these bills provide totals, they really provide little information that
helps you manage these expenses.

In order to manage and thereby reduce your telecommunication

expenditures, you need to establish a system for accountability.
Accountability means that the users of service, departments and
individual users are held accountable for the use of
telecommunications is
by using a cost allocation model. In this model individual departments
must pay for their
budget. Managers must also be given information that lets them make
decisions on how
these dollars being used. Call accounting reports can provide this
information. Significant
cost savings can be found by simply sending each departmental
manager a copy of their call
accounting reports on a monthly basis. Once managers see what they
are spending, they can
reduce these expenditures. Studies have shown that installing a call
accounting system can
yield a ten to thirty percent reduction in telecommunication costs.
This small reduction can
pay for a accounting in a relatively short period of time.