Date: 21.03.

2020
Dear Customers,

As you are aware, we are in the midst of an unprecedented global

pandemic, coronavirus disease 2019 (COVID-19), caused by a novel
coronavirus. Health experts say the best way to prevent infection is by avoiding
exposure to individuals affected by the virus. They also recommend staying at home
when sick, covering your cough and sneeze, washing your hands often with soap and
water and using a hand sanitizer. The Honourable Prime Minister, Shri Narendra Modi
has urged every Indian to show resolve and restraint to stop the disease in its track,
by practicing ‘social distancing’ and avoiding venturing out unless absolutely
necessary.

We realise that many of you may be concerned about any interruption in banking
services, an important element in everyone’s day-to-day lives. At PNB, we are proud to
say that with our modern Digital Banking facilities, banking will only become easier.

Our unified Mobile Banking application, PNB ONE gives you a wide gamut of
services through a single platform, allowing you to easily access your account, pay
bills and manage debit and credit card operations from the comfort of your home. You
can also Transfer Funds 24 * 7 through NEFT/RTGS/UPI to your friends and
relatives, Pay Bills and Recharge, Request for cheque book without visiting the branch.
To facilitate the tax related issues of our customers, there is an additional facility to
save into your PPF account, Pay your taxes & Generate Form 16A. All these
services are without any charge. PNB One can easily be downloaded through Play
Store or App Store.

Our bank has Internet banking facilities providing online banking services which offer
all the functionalities provided in PNB One. Additionally services like Issuance of OD
against FD, Applying for IPO through internet banking, access to PNB Demat Account
are also provided. Further our Corporate Customers through corporate Internet
Banking can also perform their day to day activities through banks separate products
for corporates like Trade finance functionality, utility bill payment services, and salary
payments.

It is said that “better safe than be sorry.” You may make use of our Digital Banking
Products and avoid physical visits to branches since social distancing is the only way
to avoid mass infection.
URL: https://www.pnbindia.in/mobile-banking.html

General Manager
Customer Care Centre
Punjab National Bank
Head Office, Dwarka, New Delhi-110075
Email: care@pnb.co.in