Professional Documents
Culture Documents
• Output
• At operational level e.g. number of customers served, number of books
printed, are not
• affected by price fluctuations.
• At the organization level, output is seldom uniform. It is usually measured in
financial value,
Sales, Production value
• Measures of Input
• Input comprises the resources used to produce output. The most common
forms of input
• are labour and capital.
Productivity dimension
Technology
Equipment
Software
Hardware
Management
Labor