Adult-Adult interaction

Students walking down the halls, colleague ignores language issues. As a staff you’ve
been asked to monitor this with students.
Affective Statements Affective Questions
(in a conversational tone) (in a conversational tone)
What happened? Is ---, following the students ___ I wonder, did you
happening? down the halls and hearing notice the language those
(my perspective) their inappropriate kids are using that we just
language, I am reminded walked past. What’s
how we agreed at staff mtg happening that you aren’t
that this undermined a safe stopping them?
school culture and we would
address students when we
heard it. I noticed it just
now, but it seems you
missed it.

What are you This is frustrating as I feel What do you think of the
thinking/feeling? alone in it when you were agreement we came to at
(My interpretation & nearby too. the last staff meeting?
feelings)
What impact is it having I’m concerned about the How do you think this is
on you/others? inconsistency we are impacting the students?
(consideration) modelling. Me?
What’s the hardest thing I’m also confused as to what What’s the hardest thing for
for you? is happening that I seem to you about it?
(empathy) be the one noticing it.
What do you need to As we also agreed to hold Can I suggest that we ….
move forward? each other accountable, I Do you have any ideas for
(my need) thought I’d remind you. what we should do?

Scenario #2: you are on staffroom clean up duty and one of your colleagues is notorious
for leaving dirty dishes and papers around. You end up cleaning up for him/her.
Scenario #3: The lunch duty teacher is late for second duty and you are on duty and
need to get things ready for class.
Scenario #4: Teacher is not back in class when you return their class back to the room
after you have worked with them.
Scenario #5: two staff members arguing about an issue in front of others in the
hallway/staff room.
Scenario #6: parent gets frustrated about having to leave the building by 8:40 AM. You
feel disrespected.
 Teacher-Student interaction
Students walking down the halls. Several of them are using offensive language.
Affective Statements
(in a conversational tone)
What happened? Is Excuse me, -----, I just
happening? overheard you talking as I
was walking up behind you
and was struck by the
offensive language I heard.
Affective Questions
(in a conversational tone)
I’ve reminded you about
language issues. What’s
happening that you feel
you need to continue using
the language I just heard
again?

What are you This is frustrating as in home What are you thinking
thinking/feeling? room we spent time going about this?
over school values and
expectations including the
impact offensive language
has on others and you all
agreed to work on improving
this.
What’s the hardest thing I don’t feel like being around What’s the hardest thing
for you? when I hear this and I love for you in trying to change
interacting with people at this?
lunch.
What impact is it having I’d like to walk the halls and Who might this be
on you/others? be able to stay focused on impacting? How?
what I am doing.
What do you need to To work on building a more What’s one thing you think
move forward? cohesive school community, I you can do to change this?
really need us all to
remember this. Can I count Is there anything I can do
on you to help out? to support you in this?
Scenario #2: Student has come in late 3 days in a row

Scenario #3: Student has not completed activity required for class. Without preparation
they can’t contribute fully.

Scenario #4: Fighting over who is going to be first in line…

Scenario #5: Student doesn’t have materials for class (gym clothes; pencil; laptop…)

Scenario #6: Student yells at you in class when you ask them to put away their phone.