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selection decisions
Andy Dong, Faculty of Engineering and Information Technologies,
University of Sydney, Sydney, NSW, 2006, Australia
Dan Lovallo and Ronny Mounarath, The University of Sydney Business
School, University of Sydney, Sydney, NSW, 2006, Australia
This study examines the effect of the form of logical reasoning on concept
selection decisions. An experiment was conducted with members of a committee
called upon to decide whether or not to invest in new product concepts. Under an
abductive reasoning frame manipulation, which induced an inclination toward a
form of logical reasoning that introduces hypotheses to explain given
observations, individuals were more likely to accept concepts whereas under a
deductive reasoning manipulation they were more likely to reject concepts. We
recommend that when committees aim to increase the likelihood of design
concepts being accepted, decision makers should employ innovative abduction to
think creatively about new ways to frame the proposed concepts and to explore
new working principles underpinning them.
Ó 2015 Elsevier Ltd. All rights reserved.
D
esign concept selection is a fundamental aspect of the design pro-
cess, especially in new product development. Long before a new
product hits the market, decision-makers were trying to decide
whether to further develop, consolidate, or abandon one or more product
concepts. Individuals engaged in decision-making applications of this type
are making strategic choices about potentially attractive design concepts
such that after the decision is taken, they or their company would devote
considerable and irrevocable time, money or both. This problem has become
more widespread as an increasing number of companies implement an ‘Inno-
vation Time Off’ policy to elicit new product concepts from employees or
implement an open innovation policy of ‘crowdsourcing’ product or service
ideas (Bayus, 2013). In other words, companies are facing a large stream of
ideas, and are struggling with the filtering and selection process. Ideally,
they need to balance the number of projects that make it through the early
selection stages without taking on poor projects but equally without filtering
Corresponding author:
Andy Dong out projects that may turn out to be valuable innovations. In companies
andy.dong@sydney. failing to innovate due to high levels of risk aversion, they may simply
edu.au need selection processes that get more projects through the early stages of
www.elsevier.com/locate/destud
0142-694X Design Studies 37 (2015) 37e58
http://dx.doi.org/10.1016/j.destud.2014.12.004 37
Ó 2015 Elsevier Ltd. All rights reserved.
filtering. This paper takes on the question of the effect of the form of logical
reasoning on design concept selection.
Similarly, the evaluation techniques can call for inductive reasoning, in which
the premises provide a degree of support for the conclusion. Based upon an
observation made about the proposed design concept, a decision maker estab-
lishes a hypothesis to explain the observation. The hypothesis is a generaliza-
tion of the observation; it does not introduce any new information explaining
the particular observation. Induction can only establish truth relative to the
current observations. As more evidence in support of the premises become
available, the degree of strength of the conclusion increases. With inductive
reasoning, the goal is to accumulate evidence to support or refute the hypoth-
esis. An inductive reasoning example could be:
p1 / q1 Product 1 employs voice-based input and is inadequate.
p2 / q2 Product 2 employs voice-based input and is inadequate.
pn / qn Product n employs voice-based input and is inadequate.
p/q IF voice-based input (p) / THEN inadequate (q)
We propose that design concept selection should entail two aspects. First, it
should entail evaluating the merits of a design concept as it stands, which re-
quires deductive analysis. Further, it should be intrinsically forward-looking,
requiring a long-term perspective of ‘what might be’ rather than ‘what is’.
Since market conditions could change during the development cycle,
decision-makers may wish to identify alternative opportunities enabled by
the proposed design concept. At different decision stages in the product devel-
opment cycle, they may wish to emphasize one form of logical reasoning over
another, such as more innovative abduction at the start and more deductive
logic toward the end. Concept selection transcends merely selecting from
clearly defined options. In short, design concept selection should not only be
about the evaluation of the design concept as it is; it should also be about infer-
ring what it could be, which requires innovative abductive reasoning as
This article explores how the form of logical reasoning interacts with design
concept selection. It is hypothesized that the direction of project acceptance
will shift in a predictable direction according to whether an abductive
reasoning frame or a deductive reasoning frame was taken by a decision-
maker. We define a reasoning frame as a type of framing effect in which there
is a belief set or attitude that places more emphasis on one form of logical
reasoning to shape the manner in which decision makers formulate the deci-
sion task, make judgments, and construct rationale to support their decision.
All forms of logical reasoning can appear in a decision-making context in
various proportions. This research investigates the influence of the reasoning
frame on the direction of the decision. Because both deductive and inductive
reasoning seek to eliminate (deductive) or reduce (inductive) uncertainty and
neither introduces new knowledge, in this study we treat both of these forms
of logical reasoning as if they were a single type of reasoning frame (explained
below). Priors were tested using a controlled laboratory experiment with ma-
nipulations to the reasoning frame. Further, we test the effect in the context of
committee-based decision-making since it accurately reflects the commercial
realities of internal innovation management (or R&D investment). We em-
ployed a multi-methods approach to analyse the experimental data. First, to
understand the reasoning frame in committees, we performed a content anal-
ysis of the committee decision-making discussion. Then, we performed statis-
tical analyses to understand the influence of the reasoning frame on individual
decisions to accept or reject a project. This analysis provides an understanding
of how the form of logical reasoning can produce variance and the potential
effect of inducing an abductive or deductive/inductive reasoning frame on
committee decision-making depending upon whether an organization wishes
to accept or reject more projects, respectively.
1 Experimental design:
An experimental and quantitative methodology was chosen for this investiga-
tion as it provided the opportunity to create the right conditions to test the hy-
pothesis of the research question posited. The experiment was a small group
decision-making exercise where a committee of 5 participants were asked to
decide which projects from a pool of 7 were worthy of investment. The exper-
imental design is a between-group design with each group receiving a
The null hypothesis is that the form of logical reasoning has no influence on
the direction of project acceptance.
1.1 Participants:
Participants were recruited using the Online Recruitment System for Eco-
nomic Experiments (ORSEE) developed by experimental economists at the
University of Sydney Business School. The system sends out invitations to
all registered students (undergraduate and postgraduate) across the university
and from all disciplines. The Faculty of Economics and Business Ethics Com-
mittee approved selection, recruitment, experiment design, and honoraria.
Recruitment took advantage of ORSEE’s random selection process and did
not select participants on the basis of their year, discipline or experience to
minimize systematic bias. The experiments were conducted over 6 experi-
mental sessions lasting about 1 h each plus 3 pilot studies. Committees were
randomly allocated 5 individuals with experimenters checking that no one
knew each other to remove as much selection and systematic bias as possible.
Conditions were alternated between successive experiments to try and achieve
a balance of subject variables between groups and conditions. In total, 6
groups consisting of 5 persons per group were recruited. Three groups were
allocated per condition. Since each group evaluated 7 projects, a total of
210 individual decisions (5 persons 3 groups 7 projects 2
conditions ¼ 210) were obtained, which is a sufficiently large sample size for
the statistical analysis.
1.2 Procedure
First, we outline the experiment. Then, we elaborate each of the following
steps:
1. The participants randomly select a role. Two are founding directors and
the other three are directors. All roles have the same voting rights.
2. The experiment facilitator explains the experiment (Section 1.3) and the
payout structure (Section 1.4).
3. The participants complete the payout comprehension test. If any partic-
ipants do not pass, the experiment facilitator provides verbal instructions
and then a verbal test of comprehension.
4. The participants are given the 7 project briefs. They are given 20 min to
read all of the project briefs.
5. The founding directors read the statements written on their role descrip-
tion sheet. This statement serves as the reasoning frame manipulation.
You are at this meeting today to help the firm decide which projects the firm
should invest in for further product development or refinement.
The objective is to make the correct decisions and invest in good projects and
screen out bad projects.
The projects can be chosen based either on profit potential or on whether they
will improve people’s lives. The goal of the non-profit venture capital firm is to
do both or either one.
It is not expected that projects will be chosen based solely on their profit po-
tential. This is because the projects are in their early stages of development
and it is difficult to forecast the financial performance of these projects.
The committee may accept all projects; OR
They may reject all projects; OR
They may accept and reject projects in varying proportions.
Decisions can be affected by the manner in which choices are presented, which
is known as the framing effect (Tversky & Kahneman, 1981). We minimized
this framing effect by having a standard template for the presentation of the
projects consisting of approximately one page of text describing ‘what’ the
concept is and ‘how’ it works followed by a visual scenario demonstrating
its use through line drawings of similar quality and completeness as practi-
cable. For consistency, the authors wrote the briefs based upon content pro-
vided by the project’s designer. Excerpts from design concept briefs are
presented in Figure 1.
These 7 projects were selected from an initial set of 15 as the most fully devel-
oped and well-communicated projects with a level of technical complexity that
the committees could understand. Criteria for selection included a coherent
design concept, a reasonably developed form, a sufficiently elaborated mode
of use, a defined end-user, and sufficient level of technical development to sug-
gest feasibility. They were also selected for being at similar levels of academic
quality, that is, no clear outliers, so that all would appear attractive.1 Projects
were aimed at new mobile phone based products with the motivation of
designing an innovation that does not yet exist or has not been mass-
marketed. The stimulus materials are geared towards innovative and novel
design concepts that are not currently available on the market at the time of
the experiment.
For questions 1 to 5, a score was allocated to each response. The scores for
each response were:
Strongly disagree ¼ 1
Disagree ¼ 2
Neutral ¼ 3
Agree ¼ 4
Strongly agree ¼ 5
For the abductive reasoning manipulation, one of the directors read the
following statement:
Although the statistical analysis will show that deductive reasoning decreases
the acceptance of projects, deductive reasoning was also used to support a
project, as shown in the following excerpt:
I think because it’s being built for the government, there would be acceptance,
because I don’t think there’s really anything out there that’s affordable to be
taking the photos.
Plus it’s something that also kind of exists already. You know how you can
call home to open each, like turning on the TV recorder so you can see what’s
happening in your house, like home security, from the phone. Do you know
what I mean? Like you can access your house already from your phone.
We’re so lazy, that anything that saves us walking up to switch the light
switch on and off is everyone’sd
Using the notation proposed by Dorst (2011) for inductive reasoning, the
‘what’ is the device to turn on and off appliances using gestures. The desired
value, as interpreted by the committee member, is saving time (i.e., being
‘lazy’). The working principle drawn from a generalization of the operation
of this device is ‘anything that saves us walking up . is everyone’s [desired
product]’. In other words, the device plus the principle that things that save
physical effort lead to the desired value, being lazy.
The possible ‘rule to be inferred first’ will be shown in Table 1. Each instance of
p 0 q is counted as an instance of abductive reasoning. Each inference may
Deductive Drawing a conclusion based on implicit Because GPS do exist today and we have seen this
or explicit premise but observation sort of stuff existing already, so it’s not a
explicit completely new idea, I guess.
Deductive Stating the premise and/or observation I think that iPhone apps are like everyone has an
for a deductive conclusion in relation to iPhone so you’re already tapping into a huge
established decision criteria potential clientele and then after that I mean lots of
old people like 80 percent of old people go to
nurseries and all that kind of stuff and like flowers
and plants, so they’re going to like it.
Deductive Personal judgment on the value of the It’s just another gadget though. I don’t think that
project if decision maker accords the it’s going to work. I don’t think it’s that big.
judgment sufficient priority in
determining acceptance or rejection
Inductive Generalization based on specific We’re so lazy, that anything that saves us walking
instance up to switch the light switch on and off is
everyone’s.
Abductive Reframing the product as a different Let’s say it’s not a jacket anyway. I don’t think the
kind of product from what is actually jacket matters right now. Because it does make a
proposed point because you’re not looking at a full map.
You’re looking at just lights blinking.
Abductive Modifying structural or behavioural Unless there’s a lid on there’s not even going to be
aspects of the product vaguely effective. If there’s a lid just that like seals.
Abductive Reframing users/users’ needs in a I think this would be good for sick people who are
different way than as proposed in the like alone. They don’t have any friends or families
project brief and this helped them to remind them to take their
medicine.
Abductive Inventing conditions (causal You’re already looking at the necessity for a
precedents) for future (im)possibility of widespread use from the very beginning to make
the project this work.
Abductive Inventing or simulating alternative But you can also use it for like busy people for
contexts of use terminal disease or something like that.
only be only a partial logical inference from function to form. The depth of the
logical inference depends upon the complexity of the problem and the number
of sub-problems to be resolved (Zeng & Cheng, 1991). Each partial abductive
inference generates new rules that cumulatively tie together the observed func-
tion or concept to the end-users, user needs, causal precedents for conditions
of possibility or impossibility of the concept, and contexts of use.
Yeah, and sorry for stating that, but it’s an easy way to fake a hijack and a
kidnap just robbing the watch from a kid.
Two of the authors read several transcripts without knowing from which
reasoning manipulation the transcript is derived. They highlighted portions
of the text realizing a deductive, inductive, or abductive reasoning frame. In
the second stage, they met to discuss the initial criteria and associated exam-
ples to determine if the coding scheme provided sufficient clarity and coverage
The final coding scheme is shown in Table 1. The criteria for abduction are the
‘rule to be inferred first’ in the model of innovative abduction proposed by
Roozenburg (1993). The first criterion modifies the concept, the second mod-
ifies the form, and the latter three introduce new working principles.
3 Experimental results
3.1 Manipulation check
First, to verify that our manipulation worked, we tested the proportion of ab-
ductive reasoning to deductive/inductive reasoning within each manipulation.
If the manipulations worked as expected, we expect an increase in proportion
of abductive reasoning under the abductive reasoning manipulation compared
to the deductive/inductive reasoning manipulation and an increase in propor-
tion of deductive/inductive reasoning during the deductive/inductive
reasoning manipulation compared to the abductive reasoning manipulation.
Table 3 summarizes the number of observations of abductive or deductive/
inductive reasoning. There was only 1 instance of inductive reasoning in the
transcript; the rarity of inductive reasoning was also identified in other case
study research on logical reasoning in design (Galle, 1996). Therefore, going
forward, we will refer to the deductive/inductive reasoning frame as the deduc-
tive reasoning frame due to the lack of data on inductive reasoning. The total
number of observations of abductive or deductive reasoning is similar, 104 and
106, respectively, due to the 5 min time limit on discussion. As predicted
though, the manipulations increased the proportion of abductive or deductive
reasoning, respectively. The proportion of abductive reasoning under the ab-
ductive manipulation is greater than under the deductive manipulation
(c2(1) ¼ 3.224, right one-tailed p ¼ .0363; Fisher’s exact test right one-tailed
p ¼ .0488). We can thus conclude that the manipulations produced the appro-
priate reasoning frame in the committee. We further note that all forms of
logical reasoning will appear during design concept selection, but that the
Group 1 2 3 4 5 6
reasoning frame can be manipulated. We test next the effect of the reasoning
frame on the direction of project acceptances.
Deductive: So wouldn’t all sort of the success of this hinge on lots of users
actually using it, like wanting to use it? So there has to be a demand. If
there’s not, then it’s totally useless, because it relies on users going around
and taking photos of plants. And say you’re in an area where it wasn’t tak-
ing off, like it wasn’t popular, then the whole thing just failed, because why
would you use it when there’s just like one or two plants around the whole
of Sydney? And then you wouldn’t have any sort of motivation to find .
Abductive: But then I think also you’ve got to take into consideration– like
maybe around Sydney it’s a bit different when you’re in a city, but, I mean, if
you take like an entire country, for example, I think there are definitely
Table 4 Results of binary logistical regression
In this excerpt, the decision maker introduces a new concept, garden tool
rather than vegetation mapper, and new end-users, home gardeners. As a
result, the decision maker ends up supporting the project.
Our conclusion is that within the confines of design concept selection, when
decision makers can invent new frames for presented design concepts, wherein
the new frame includes a new interpretation of the design concept as presented
and a new working principle explaining the concept, the decision maker is
more likely to accept the design concept.
4 Conclusion
We described research on the effects of forms of logical reasoning on an essen-
tial part of the design process e the determination whether a proposed design
concept is worthwhile to pursue. We applied statistical analysis and a set of
criteria for the analysis of forms of logical reasoning to experiments on com-
mittees selecting potentially innovative design concepts, which entailed
judging the creativity, novelty, market acceptance, technical feasibility, and
customer value of the projects. We showed that the reasoning frame influences
the likelihood of project acceptance. Under an abductive reasoning frame
manipulation, decision makers were more likely to accept projects. When there
is a deductive reasoning frame during committee deliberation, that is, evidence
of a higher proportion of deductive reasoning rather than abductive reasoning,
the likelihood of project acceptances decreased. Further, in the transcripts, we
identified instances of committee members applying abductive reasoning to
counter negative deductive logic by others. In short, when decision makers
start to apply the design thinking cognitive strategy of innovative abduction
during design concept selection, they are departing from evaluation per se
and starting ‘design thinking’. They are inventing new ways to frame the prod-
uct as something else other than as presented and exploring new working prin-
ciples underpinning their new frame. As a consequence, they are more likely to
accept a project.
While we have conducted the experiment within the confines of the problem of
design concept selection, the results may have implications in other situations
when committees must choose from a set of equally attractive strategic op-
tions. While we have demonstrated the effect of the reasoning frame, other fac-
tors such as the structure of the voting rule, consensus or single vote to accept,
and the number of decision makers may also affect the decision outcome
(Bardolet, Fox, & Lovallo, 2011; Sah & Stiglitz, 1988; Yang, 2010). Given
the positive effect on getting potentially innovative ideas ‘off the ground’, it
may be that abductive reasoning is a much more valuable and core cognitive
strategy to design and other fields than previously theorized. Option evalua-
tion methods may do well to encourage abductive reasoning during early
screening phases so that decision makers do not inadvertently overlook oppor-
tunities for innovation.
Acknowledgements
This research was supported under Australian Research Council’s Discovery
Projects funding scheme (project DP130101065) to Chief Investigators Dan
Lovallo and Andy Dong. Professor Andy Dong is the recipient of an
Australian Research Council Future Fellowship (project number
FT100100376).
Notes
1. Since conducting this experiment, the authors have learned, by searching the Web, that
versions of these projects have been developed commercially or by non-profit organiza-
tions. Thus, a decision to take any, and indeed all, of these projects forward would have
been a ‘good’ decision.