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Received: 2 October 2017 Revised: 27 December 2018 Accepted: 4 February 2019

DOI: 10.1111/caim.12309

ARTICLE

How to manage creativity time? Results from a social


psychological time model lab experiment on individual creative
and routine performance

Alexander Brem1,2 | Verena Utikal1

1
Faculty of Business and Economics, Friedrich‐
Alexander‐Universität Erlangen‐Nürnberg Companies have long used various approaches for organizing their employees' time
(FAU), Germany
for creative and routine tasks in order to improve innovative performance. In
2
Faculty of Engineering, University of
Southern Denmark (SDU), Sønderborg, this paper, we examine how work schedule autonomy affects individuals' creative
Denmark and routine performance. We then evaluate non‐commissioned time models. Results

Correspondence of laboratory experiments with 233 participants reveal that while average routine
Alexander Brem, Faculty of Business and performance is not affected by schedule autonomy, the effect of schedule autonomy
Economics, Friedrich‐Alexander‐Universität
Erlangen‐Nürnberg (FAU), Germany on creative performance depends on the subject's impulsiveness. There is evidence of
Email: alexander.brem@fau.de an inverse relationship between schedule autonomy and creative performance among
subjects of low impulsiveness. Hence, our results indicate that the optimal manage-
ment policy depends on the manager's focus on creative or routine performance
and the types of employees the manager supervises. For routine performance, the
creativity time model has no significant impact.

1 | I N T RO D U CT I O N know little about the effects of the different time models on individ-
uals' creative and day‐to‐day performance. This is particularly surpris-
Each organization faces the challenge of employing their members in a ing, given that companies have developed and implemented different
way that is beneficial for innovation. This is not only true for industries organizational time approaches for creative work for years, but with-
that rely on creative performance, like arts or services, but also for out knowledge of their efficacy. Prominent examples are the 15% rule
companies operating in high‐technology industries. Schultz, of 3M, or the 20% rule for creative time at Google. To this end, differ-
Schreyoegg, and von Reitzenstein (2013) indicate in their study that ent models for such time management approaches exist. Whereas
providing employees with creativity time in addition to the time they some companies allow fixed time slots for employees to engage in
have to perform routine tasks is a very profitable approach for compa- innovative projects (i.e. the predetermined or transient time model),
nies. Employees that engage in both creative and routine tasks are others allow employees schedule autonomy in their organization of
generally more creative than their counterparts who engage exclu- creative time (spontaneous time model). Hence, the aim of this paper
sively in creative tasks. The application of time constraints to complete is to identify the optimal amount of scheduling autonomy employees
tasks also helps to avoid employee boredom (Shalley & Gilson, 2004) should be granted. This paper is the first to experimentally investigate
and to promote employee creativity (Baer & Oldham, 2006). Hence, the respective effects of established work time models on creativity
the question arises, how people should effectively allocate their time and routine work output.
for working on new products and services (creative tasks) on the The rest of this article is organized as follows. First, we give an
one hand, and to take care of daily operational activities, like writing overview of earlier research on the organization of creativity time.
bills (routine tasks) on the other hand, with the aim of achieving There we focus on the concept of non‐commissioned time. Next, we
high‐quality outputs in both processes. introduce our three hypotheses based on literature in this field.
We know that many organizations give employees the freedom to This is the basis of our laboratory experiment, which we explain in
use a certain amount of their time to work creatively. However, we Section 3. There we describe the chosen experimental design as well

Creat Innov Manag. 2019;1–15. wileyonlinelibrary.com/journal/caim © 2019 John Wiley & Sons Ltd 1
2 BREM AND UTIKAL

as the questionnaire used and all detailed procedures. After the pre- where employees can work on their ideas without being disturbed by
sentation of the main results, a discussion with specific implications daily routine tasks. This typically involves a change of location or
for theory and practice follows. Finally, limitations and future research other activities that limit distractions caused by routine tasks (e.g.
potentials are highlighted. turning off one's smartphone or disabling a wireless connection). This
can be doubly useful, as individuals that share locations and time slots
to work on creative projects may generate new ideas through group
2 | T HE O R E T I CA L B A CK GR O U N D work.
Other companies like Neptune use a planned approach. They ask
2.1 | Organization of creativity time: their staff to declare how they want to distribute their non‐
non‐commissioned work commissioned work over time within their formal working time, which
is then reviewed by their supervisors (Criscuolo, Salter, & Ter Wal,
Earlier research suggests that jobs need to be redefined to facilitate 2013). Although this time model is used less frequently, we will
creativity and innovation through the management of complexity include it in our analysis for reasons of control. However, the main
and autonomy (Hammond, Neff, Farr, Schwall, & Zhao, 2011). So‐ focus is on the most frequently used approaches, the predetermined
called creativity time frames are such an approach. Burkus and Oster and the spontaneous time models.
(2012) define creativity time frames as “structured periods of auton- These time models create “‘safe havens’ for small amounts of
omy during which employees choose what projects to work on and highly experimental work by all functions” (Zien & Buckler, 1997, p.
how to complete such projects” (p. 49). The evolution of such time 280). Researchers have shown that both spontaneous and
frames can be seen before the background of developments in the last predetermined time models can increase creative output (Burkus,
decades, where hierarchical organizational structures moved to lower 2014; Burkus & Oster, 2012; Pink, 2011), but a comparative analysis
management levels with high autonomy in their decision‐making pro- of their respective effectiveness has yet to be performed. The litera-
cess (Humphrey, Hollenbeck, Meyer, & Ilgen, 2007). Employees with ture suggests that the benefits of implementing a programme that
freedom in how, when and where to work, tend to be more innovative allows employees to be creative are not in question. Instead, the ques-
(Boh, Evaristo, & Ouderkirk, 2014), as such freedom supports the tion emerges as to how the time for both should be allotted to maxi-
motivation for implementing ideas later on (Hammond et al., 2011). mize creative and routine performance.
Many managers and researchers also refer to these designated periods
of creativity as non‐commissioned work time, a common form of a 2.2 | Prior research and hypotheses
corporate innovation programme.
First, persistent non‐commissioned work is characterized by The time models described above differ in several respects. Most
“autonomy given for a specific percentage of work time” (Burkus & notably, when introducing “creativity time”, managers manipulate
Oster, 2012, p. 50). Companies using this approach allow employees employees' work scheduling autonomy, which is “the extent to which
to engage in creative work for a specific percentage of their total work workers feel they can control the scheduling/sequencing/timing of
time. Employees can schedule their creative work and routine tasks their work activities” (Breaugh, 1985, p. 556). Hence, these time
autonomously and spontaneously. Given this designation, we will models have a direct influence on the daily work of an employee to
henceforth label this approach as the spontaneous time model. As early pursue his or her daily task. Whereas employees have no scheduling
as the 1940s, 3M adopted spontaneous non‐commissioned working autonomy in the predetermined time model, they have full scheduling
time models in which managers allowed employees – usually R&D autonomy in the spontaneous time model: employees can spontane-
staff from PhD physicists to laboratory technicians (Nicholson, 1998) ously switch between tasks at any point in time. Performance
– to use 15% of their working time for self‐initiated projects. In this differences across time models might therefore arise due to different
regard, 3M is a pioneer in the field of spontaneous non‐commissioned levels of schedule autonomy, but also due to different time schedules.
work. Some businesses mimic the company's programme to this day We turn to the effects of schedule autonomy first. Schedule
(Govindarajan & Srinivas, 2013; Mitsch, 1992). For example, Google autonomy is part of job autonomy. Within the literature on the effect
utilizes a similar method; they allow employees to use 20% of their of job autonomy,1 most studies have provided evidence that the exis-
time for self‐initiated projects, for both R&D staff and managers (Iyer tence of job autonomy increases performance (for research related to
& Davenport, 2008). routine performance, see, e.g., Fried & Ferris, 1987; Hammond et al.,
The second approach is transient (labelled in this paper as 2011; Liden, Wayne, & Sparrowe, 2000; Morgeson, Delaney‐Klinger,
predetermined) non‐commissioned work, which Burkus and Oster & Hemingway, 2005; for research concerning creative performance,
(2012, p. 50) defined as “autonomy given for distinct time via struc- see Amabile, Conti, Coon, Lazenby, & Herron, 1996; Shalley, 1991;
tured events.” In this model, employees work creatively in fixed time Udwadia, 1990; Zampetakis, Bouranta, & Moustakis, 2010).2
slots predetermined by the company. For example, Atlassian and Note, that although granted work schedule autonomy, some
Twitter provide employees with an entire week per year to engage employees may continue to work in accordance with the schedule to
in non‐commissioned work (Burkus & Oster, 2012). The main thrust which they were subjected before they were given schedule auton-
of predetermined non‐commissioned work is to set specific time slots omy. Because the schedules in the spontaneous and in the
BREM AND UTIKAL 3

predetermined time model do not differ in this case, performance will people are more likely to control themselves and continue working on
not be affected by switching behaviour, but may be affected by their their original task. Thus, impulsivity should be positively associated
perception of granted schedule autonomy. The following hypothesis with the extent of switching. Indeed, previous research has shown
is therefore valid for switchers (who alter their work agendas and that highly impulsive people have a stronger preference to switch
switch between tasks) and non‐switchers (who stay with the between tasks than lowly impulsive people (see König, Oberacher, &
predetermined work agenda even in the spontaneous time model): Kleinmann, 2010). Also, highly impulsive people are more successful
in switching between tasks than lowly impulsive people (see
Hypothesis 1. Creative and routine performance in the
Sanbonmatsu, Strayer, Medeiros‐Ward, & Watson, 2013). This leads
spontaneous time model will be stronger than in the
to the following hypothesis:
predetermined time model.
Hypothesis 2. The effect of the spontaneous compared
Let us now turn towards switchers only: These are employees who
to the predetermined time model on creative and routine
use their schedule autonomy to alter their work agendas and imple-
performance will be stronger for highly impulsive people
ment a new, more flexible schedule. Some research has suggested that
than for lowly impulsive people.
this increased flexibility can enhance creative performance, and that
individual motivation supports the predictability of creative perfor- Langfred and Moye (2004) emphasized that task formalization can
mance (Amabile, 1983). Past scholars have found that: (a) the promo- moderate the effect of autonomy on performance. Highly formalized
tion of thoughts unrelated to common tasks can yield inspiration tasks (i.e. tasks that allow for a very limited set of solutions) constrain
(Baird et al., 2012; Dijksterhuis & Meurs, 2006); and (b) distraction an individual's ability to exercise autonomy. We therefore expect that
can facilitate creativity (Wells, 1996). These effects are largely attrib- the positive effect of work schedule autonomy on performance will
utable to the fact that the generation of thoughts unrelated to tasks be more pronounced for creative tasks relative to formalized
that are performed in a familiar environment can stimulate creativity routine tasks.
(Baird et al., 2012; Dijksterhuis & Meurs, 2006). Moreover, working
Hypothesis 3. The effect of the spontaneous compared
at their own pace can make individuals more creative (Jett & George,
to the predetermined time model will be more pro-
2003; Kellogg, 1999; Shalley & Gilson, 2004; Zampetakis et al., 2010).
nounced for creative than for routine performance.
In addition, by switching between tasks, there is no time lost from cog-
nitive blocking or uncreative moments (Madjar & Shalley, 2008). Inter-
ruptions may help individuals avoid getting cognitively “stuck”
(Beeftink, Van Eerde, & Rutte, 2008), which should increase creative 3 | METHODS
as well as routine performance.
However, switching between tasks can also depress creative and To test these hypotheses, we utilize a laboratory experiment to mea-
routine performance. In this vein, Buser and Peter (2012) compared sure individuals' performance under different time models. A labora-
joint performance on two cognitive tasks and found that subjects that tory experiment is a useful tool for exploring the questions posed
were allowed to multitask performed significantly worse than subjects above, as it provides a controlled and simplified environment that cir-
who had to work on the tasks sequentially.3 This effect is likely due to cumvents heterogeneity across companies that can confound a com-
cognitive effects associated with processing two tasks simultaneously parative field study. Many social scientists are still hesitant to trust
(Langfred & Moye, 2004). When switching between tasks, employees laboratory evidence. Common complaints are that student participants
often need a “warming‐up” period during which they can gather are unrepresentative and that sample sizes are small. However, the
momentum on each task. As a result, they tend to be less committed objection that laboratory experiments are unrealistic is a misunder-
to either task on which they are working (Jett & George, 2003; standing that is twofold. First, decisions in the experiment are real.
Monsell, 2003), and can experience difficulty in maintaining focus Real individuals with real preferences and abilities come to the lab,
when shifting mental effort between jobs over a short period of time and they do not know what the experiment is about. Decisions lead
(Madjar & Shalley, 2008). This can explain a lower creative and routine to real monetary consequences. Second, most theoretical models are
performance in the spontaneous time model. “unrealistic” and ignore many aspects of reality. This simplification is
Depending on the effect size of the benefits and costs of an advantage: it helps to understand the interaction of the relevant
switching, we will observe a stronger or weaker performance in the variables. Whether the proximity to reality is an important criterion
spontaneous time model compared to the predetermined time model. for the evaluation of experiments depends on the purpose of the
The effect size might well be influenced by various personality traits: respective experiment. It is often the goal of laboratory experiments
most commonly mentioned ones are extraversion, agreeableness, to test theories. The evidence gained is relevant to the improvement
emotional stability, intelligence or assertiveness. A key and widely of theoretical models and not to the immediate understanding of
researched personality trait is impulsivity, the “tendency to respond reality. The simplest experiments are often the most interesting,
quickly rather than inhibiting the response” (Buss & Plomin, 1975, p. because they provide insights into fundamental behavioural patterns
7). On the one hand, if highly impulsive people feel an impulse to and general principles of human motivation (see also Falk & Heckman,
switch to another task, they can be expected to do so. Lowly impulsive 2009).
4 BREM AND UTIKAL

3.1 | Experimental design schedule would be established. This scenario represents the imple-
mentation of a fixed time slot for creative work.
To simplify our experimental design to the highest possible degree, we The spontaneous time model treatment reflected a scenario in
utilized one creative task and one routine task, which are both which subjects were able to individually choose their schedule. In this
established in research. Figure 1 gives an overview of our experimen- condition, schedule autonomy was high. Subjects were restricted in
tal design. the amount of time they had to complete their respective tasks, but
In the routine task, subjects were asked to add two random two‐ were not constrained by any other factor. They were allowed to spon-
digit numbers (e.g. 58 + 54). After (correctly or incorrectly) responding taneously switch between the tasks at any point in time and as often as
to each arithmetic question, subjects were presented with another they liked. Participants could switch tasks by toggling a button on the
task. This procedure continued for the duration of the experimental computer screen. As soon as the subject had worked on one of the
period. The task is similar to the one used by Niederle and Vesterlund tasks for five minutes, the subject was no longer able to switch.
(2007), who stated that task performance depends on skill and effort. The predetermined and spontaneous treatments differed in two
The routine task was heavily formalized as there was only one correct respects: in the spontaneous condition participants were granted sched-
answer to the problem. We measured routine task performance as the ule autonomy and could continuously and spontaneously switch
number of correctly solved mathematical problems. between tasks; in the predetermined condition participants could not
For the creative task, we used a version of the word creation task switch at all. Therefore, we ran a control treatment planned, where
developed by Eckartz, Kirchkamp, and Schunk (2012).4 Specifically, subjects could continuously switch between tasks as often as they
participants received a set of 12 letters arranged in alphabetical preferred. However, unlike in the spontaneous condition, participants
order.5 Their task was to create as many words as possible from this were unable to switch between tasks spontaneously; instead, they were
6
set of letters. The creative task was non‐formalized, allowing for var- forced to commit to a pre‐defined schedule. Before the treatment
ious correct answers and a number of ways to approach the problem began, subjects had to design their schedules, thereby prompting the
at hand. We measured creative task performance as the number of computer to switch between tasks as per their
correctly entered words. The task is well suited for this study, because individual predetermined preferences. Planned did not reflect an existing
(a) performance on this task is highly correlated with traditional mea- time model, but served as a control for possible confounding effects.
sures of creativity,7 and (b) the test is repeatable by using a different Again, to simplify as much as possible, the amount of time allowed
letter set for each treatment. Therefore, the task is appropriate for for each task was set equal. Hence, subjects worked on the creative
our within‐subject design (see below). In addition, the computer sys- and the routine task for the same amount of time.
tem through which the task was administered allowed for automatic We implemented two different working periods: 5 minutes per
and immediate evaluation. task and 10 minutes per task. Figure 2 provides a visual overview of
We implemented three treatments that reflect different creativity the three treatments for the 5‐minute sessions. Note that the experi-
time models. Two treatments mirror existing creativity time models mental design ensures that working time for the two tasks is fixed
(predetermined and spontaneous), whereas the third treatment across all three treatments. In each of the treatment conditions, sub-
(planned) serves as control. jects worked on both the creative and routine tasks for 5 minutes
In the predetermined time model treatment, time slots for creative each. Performance differences between treatments therefore measure
and routine tasks were exogenously predetermined. Subjects each model's effect on productivity.
responded to their respective questions sequentially for five minutes Of course, in a real‐world setting, working time is substantially lon-
each. In this condition, schedule autonomy was low. Subjects decided ger than 5 minutes, which might lead to differences in performance
which task to begin with, but subjects knew that the sequential not only due to treatment effects but also due to decreasing concen-
tration and “flow” (which, according to the argument of
Csíkszentmihályi (1996), relates to creativity). To control for these
possible effects, we replicated the study allowing 10 minutes for each
task – the maximum amount of time that was possible without risking
that subjects would get bored or exhausted.
We implemented a within‐subject design to account for treatment
order effects and measure adaptation to increased or decreased work
schedule autonomy.8 This means that subjects received all three treat-
ments in random order. Before the experiment started, subjects
received the instructions of the experiment9 explaining the general
setup, such as routine and the creative task. They were told that there
would be three parts and that at the beginning of each part, they
would receive instructions on screen. In addition, to control for possi-
ble learning effects, we assigned arithmetic problems and letter sets
FIGURE 1 Relationship between performance, task and time model randomly and independently across participants.
BREM AND UTIKAL 5

FIGURE 2 Overview of treatment


conditions, five‐minutes‐per‐task

For both the routine and creative tasks, we used a piece‐rate com- randomly assigned PC terminal and was given a copy of the instruc-
pensation scheme. That is, for each correctly solved arithmetic prob- tions (see Appendix A). To ensure that participants understood the
lem (for the routine task) or correctly offered word (for the creative game, we administered a set of control questions. The experiment
task), participants received one point.10 did not begin until subjects answered this set of control questions cor-
rectly. To secure consistent working effort across treatments, only one
treatment was randomly selected to receive payment after the exper-
3.2 | Questionnaire iment. In addition, subjects did not receive any feedback on their per-
formance during the experiment. For each condition, participants
To ensure that performance in the creative task was correlated with
earned €0.10 for every point they scored.14 Participants earned an
(and therefore a valid proxy for) creativity, we implemented one addi-
average of €8.20 (US$8.59) for their participation in addition to a flat
tional measure of creativity: the Creative Personality Scale (CPS)
fee of €2 (US$2.08) for participation in the 5‐minute sessions and an
(Gough, 1979) is based on Gough's Adjective Check List (Gough &
average of €14.70 (US$15.41) in addition to a flat fee of €4 (US
Heilbrun, 1965). The CPS was included because earlier research indi-
$4.19) in the 10‐minute sessions.
cates a correlation between the individual level of creativity and inno-
vative performance (Hammond et al., 2011; Oldham & Cummings,
1996; Zhou & Oldham, 2001). Furthermore, we controlled for individ-
4 | RESULTS
ual characteristics that have been reported to affect creativity (see
Batey & Furnham, 2006; Feist, 1998; Prabhu, Sutton, & Sauser, We will first present results related to subjects' creative performance
2008; Richards, Kinney, Benet, & Merzel, 1988; Sung & Choi, 2009). across treatments and then turn to the results on routine
Specifically, we incorporated questions to evaluate participants' impul- performance.
siveness (Patton, Stanford, & Barratt, 1995). For this, we used the
Barratt Impulsiveness Scale (BIS 11), one of the most commonly used
psychological tests, which consists of 30 items for impulsive or non‐
4.1 | Average creative performance
11
impulsive behaviours and preferences. Finally, we included ques-
On average in the 5‐minute sessions, subjects created 20 words in the
tions to account for participants' socio‐demographics, their native lan-
creative task (min = 1, max = 70). More specifically, subjects created
guage,12 grades in school and experience with games like Scrabble.
an average of 19.63 (SD = 9.46) words in the predetermined condition,
19.47 (SD = 9.07) words in the spontaneous condition, and 19.43
3.3 | Procedures (SD = 9.50) words in the planned condition (see Figure 3).
Apparently, creative performance is higher in the 10‐minute ses-
In total, we collected data from 128 subjects (57% male) in the 5‐ sions: subjects created 29 words in the creative task (min = 1,
minutes‐per‐task sessions and 105 subjects (39% male) in the 10‐ max = 80). More specifically, subjects created an average of 30.35
minutes‐per‐task sessions, each of which accounted for three obser- (SD = 12.51) words in the predetermined condition, 28.53 (SD = 13.29)
vations per task. The sample consisted of both undergraduate and words in the planned condition, and 27.36 (SD = 10.08) words in the
graduate students.13 The questionnaire was programmed with z‐Tree spontaneous condition (see Figure 3).
(Fischbacher, 2007). We recruited participants using the online Combining data from the 5‐ and 10‐minute sessions, the regres-
recruiting system ORSEE (Greiner, 2004). Each subject sat at a sion analysis in Table 1 confirms that creative performance in the
6 BREM AND UTIKAL

the subject's switching behaviour and the assigned working time (see
Table 2). First, the mere option to switch between tasks decreases cre-
ative performance among lowly impulsive subjects for both switchers
and non‐switchers. In the spontaneous compared to the predetermined
treatment, their performance suffers regardless of whether they actu-
ally switch tasks. Low impulsive switchers create 24 words in sponta-
neous compared to 33 words in predetermined. Low impulsive
subjects who do not switch in spontaneous create 25 words in sponta-
neous compared to 28 words in predetermined. Therefore, creative per-
formance of switchers and non‐switchers is lower in spontaneous
compared to predetermined, although the effect fails to be significant
for non‐switchers.
FIGURE 3 Average creative performance across time periods of 5
Second, subjects with low impulsiveness perform worse in the cre-
and 10 minutes
ative task in the 5‐minute sessions as well as in the 10‐minute ses-
spontaneous treatment is on average significantly lower than in the sions, although the effect fails to be significant for the 5‐minute
predetermined condition (column 1). This contradicts Hypothesis 1. sessions.
Adding controls to the regression model (column 2) does not change Thus, we find support for Hypothesis 2 for creative performance:
the general picture, but shows that a longer working period per task The effect of the spontaneous compared to the predetermined time
(time) increases performance. Also, native German speakers and fre- model on creative performance is worse for lowly impulsive subjects
quent Scrabble players performed better on the creative task. In addi- than for highly impulsive subjects.
tion, we find that math skills,15 and creative ability (CPS) positively
affected creative performance.16 There are no treatment order (SEQ 4.2 | Average routine performance
first) or learning effects (period). Contrary to previous studies, we find
that Impulsiveness (BIS) exerted a slight negative effect on creative On average in the 5‐minute sessions, subjects solved 62 addition
performance.17 problems in the routine task (min = 21, max = 117). More specifically,
Columns 3–11 show regressions of specific subsamples. Besides subjects solved 62.42 (SD = 19.84) problems in the predetermined
separating the effect for the 5‐ and 10‐minute sessions, we analyse condition, 61.00 (SD = 18.67) problems in the spontaneous condition,
the impact of gender, the decision whether to switch in the spontane- and 61.94 (SD = 19.53) problems in the planned condition (see
ous condition, and subjects' impulsiveness. To do so, we classify par- Figure 4).
ticipants in terms of their impulsiveness into one of the three Naturally, routine performance is higher in the 10‐minute sessions:
groups: high impulsiveness (IH), normal impulsiveness (IN), and low subjects solved about 117 addition problems in the routine task
impulsiveness (IL).18 We find that the negative effect of spontaneous (min = 51, max = 220). More specifically, subjects solved 117.50
schedule autonomy is particularly present for the 10‐minute sessions (SD = 32.60) problems in the predetermined condition, 116.64
(column 4), female participants (column 5), participants who do not (SD = 34.07) problems in the planned condition, and 117.75
switch in the spontaneous condition (column 10), and subjects with (SD = 33.64) problems in the spontaneous condition (see Figure 4).
low impulsiveness (column 9). Combining data from the 5‐ and 10‐minute sessions, the regres-
Why do lowly impulsive subjects perform differently across the sion analysis in Table 3 shows that routine performance across treat-
predetermined and the spontaneous treatments? To analyse whether ments does not differ (column 1). This is not in line with Hypothesis
the treatment effect for subjects of low impulsiveness hinges on vari- 1. Adding controls to the regression model (column 2) does not alter
ations in switching behaviour, we split subjects into subgroups: the result. However, it shows that male subjects performed better
switchers (subjects who switched tasks in the spontaneous conditions, on the routine task. In addition, we find that math skills,19 creative
n = 68) and non‐switchers (subjects who did not switch in the sponta- ability (CPS) and a longer working period positively affected routine
neous conditions, n = 165). Recall that for non‐switchers, treatments performance.20 Subjects become better over time (period). There are
did not differ as those subjects worked on the tasks sequentially in no treatment order effects (SEQ first).
both treatments. Columns 3–11 show regressions of specific subsamples. The non‐
Results of our analysis show that actual switching behaviour does result is generally robust across subsamples: We only find that, for a
not explain the effect of impulsiveness on creative performance. working period of 5 minutes, subjects on average perform slightly
Switching behaviours do not vary significantly across levels of impul- worse in the spontaneous environment compared to the
siveness. In the spontaneous condition 29%, 30% and 29% of the high, predetermined condition (column 3). The effect of lowly impulsive
normal and low impulsive subjects switched between tasks, respec- subjects performing worse in spontaneous compared to
tively (χ2 = 0.028, p = 0.986). predetermined is not present for routine performance (see Table 4).
However, we find that the effect of low impulsiveness on creative We therefore do not find support for Hypothesis 2 for routine
performance across treatments is very robust: It matters regardless of performance.
TABLE 1 OLS regression, dependent variable: Creative performance

(1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11)
BREM AND UTIKAL

Normal Non‐
All All 5 min 10 min Female Male High imp imp. Low imp. switchers Switchers

CONTINUOUS −0.927 −0.887 −0.202 −1.838* −2.232 0.530 −0.864 −0.614 −2.391 −1.332* −0.360
(0.617) (0.615) (0.717) (1.049) (0.858) (0.880) (1.404) (0.781) (1.576) (0.738) (1.157)
SPONTANEOUS −1.433 −1.393 −0.109 −3.003*** −2.431*** −0.279 −0.754 −0.588 −6.679*** −1.283* −1.377
(0.631) (0.636) (0.670) (1.135) (0.842) (0.964) (1.625) (0.706) (2.151) (0.763) (1.132)
German 7.496*** 7.185*** 7.587*** 7.263*** 7.105*** 4.903 7.011*** 13.32*** 8.360*** 5.539
(1.123) (1.185) (2.298) (1.616) (1.580) (1.891) (1.475) (2.376) (1.306) (2.333)
Age −0.0996 0.0873 −0.295 0.0338 −0.146 −0.128 −0.130 0.430* −0.172 −0.0269
(0.186) (0.186) (0.365) (0.293) (0.228) (0.215) (0.274) (0.247) (0.198) (0.394)
Male 0.866 1.649 0.268 0.221 1.313 6.446*** −0.0766 4.204*
(1.101) (1.203) (2.019) (2.193) (1.397) (1.818) (1.280) (2.239)
BIS −0.117 −0.0790 −0.167 −0.131* −0.112 0.292 −0.443*** −0.905*** −0.0738 −0.202
(0.0582) (0.0625) (0.104) (0.0749) (0.0939) (0.197) (0.152) (0.243) (0.0747) (0.0995)
CPS 0.427 0.497*** 0.437 0.331 0.488 0.217 0.435* 0.708 0.552*** 0.0938
(0.171) (0.185) (0.330) (0.247) (0.235) (0.374) (0.241) (0.482) (0.181) (0.335)
Scrabble 1.927*** 2.021*** 1.972* 1.134* 2.863*** 1.286 1.842*** 2.429*** 1.794 2.639
(0.609) (0.614) (1.015) (0.677) (1.007) (2.301) (0.693) (0.675) (0.742) (1.046)
Period 0.449 0.860 −0.0923 0.345 0.602 0.266 0.456 0.657 0.904 −0.485
(0.305) (0.343) (0.525) (0.414) (0.461) (0.840) (0.351) (0.845) (0.363) (0.539)
Math grade −1.176*** −1.103 −1.489 −0.830 −1.677*** −2.454*** −0.382 −1.160* −0.912* −1.540
(0.416) (0.476) (0.738) (0.591) (0.597) (0.656) (0.561) (0.628) (0.498) (0.732)
Time 1.784*** 1.985*** 1.525*** 1.697*** 1.574*** 2.521*** 1.830*** 1.823***
(0.214) (0.302) (0.290) (0.403) (0.278) (0.279) (0.267) (0.385)
SEQ first −1.023 −1.634 −0.226 −1.635 −0.583 −3.996 −1.076 5.850*** −0.102 −4.006
(1.085) (1.227) (1.992) (1.599) (1.496) (2.075) (1.338) (2.097) (1.201) (2.471)
Constant 24.46*** 14.60 14.92 42.68*** 12.27 17.56* −6.966 34.69 47.06*** 11.16 21.77
(0.797) (6.889) (7.152) (12.62) (9.212) (10.23) (17.82) (13.38) (12.01) (7.581) (14.20)
Observations 699 699 384 315 357 342 138 471 90 495 204
2
R 0.003 0.318 0.281 0.147 0.329 0.339 0.412 0.282 0.711 0.346 0.299

Standard errors in parentheses, clustered on subject ID, omitted treatment variable predetermined.
***p < 0.01, *p < 0.1.
7
8 BREM AND UTIKAL

TABLE 2 Creative performance of lowly impulsive subjects in predetermined and spontaneous time models

p‐value of Wilcoxon
Predetermined Spontaneous signed‐rank test

All (n = 38) 29.44 (14.39) 24.63 (11.82) 0.022


Switchers (n = 11) 32.54 (12.38) 24.00 (7.53) 0.041
Non‐switchers (n = 27) 28.19 (14.09) 24.89 (13.31) 0.167
5‐minute sessions (n = 21) 22.86 (10.47) 19.62 (8.72) 0.123
10‐minute sessions (n = 17) 37.59 (14.67) 30.82 (12.44) 0.058

multitask performed significantly worse than subjects who had to


work on the tasks sequentially. Langfred and Moye (2004) explain this
effect by cognitive effects associated with processing two tasks simul-
taneously. Also, when switching between tasks, employees often need
a “warming‐up” period and tend to be less committed to either task on
which they are working (Jett & George, 2003; Monsell, 2003). They
also might experience difficulty in maintaining focus when shifting
mental effort between jobs over a short period of time (Madjar &
Shalley, 2008).
To test Hypothesis 2, we classified subjects by their level of impul-
siveness. Our main effect is robust: Creative performance is lower in
the spontaneous time model than in the predetermined time for all
FIGURE 4 Average routine performance across the two time
periods levels of impulsiveness, although the effect is largest and significant
for lowly impulsive subjects. We can therefore confirm Hypothesis 2
However, we can confirm Hypothesis 3. As we do not find a treat- for creative performance: We find that the performance of lowly impul-
ment effect for routine performance, but find that the time model sive subjects in the spontaneous time model (compared to the
matters for creative performance, we can state: The effect of the predetermined time model) suffers more than performance of highly
spontaneous compared to the predetermined time model is more pro- impulsive subjects. Hence, the spontaneous treatment harms creative
nounced for creative than for routine performance. Table 5 gives an performance especially for subjects characterized by low impulsiveness.
overview of our hypotheses and related results. They seem to enjoy the predetermined condition in which they have a
predefined, sequential schedule. It is important to note that actual
switching between tasks did not affect performance in this context;
5 | DISCUSSION but the availability of the option to switch did exert this effect.
We cannot confirm Hypothesis 2 for routine performance. For all
In the following, we discuss implications for theory by reflecting our levels of impulsiveness, routine performance does not differ across
results on the introduced theoretical background. In addition, we give treatments. To maximize creative performance through the affordance
concrete suggestions for companies how to implement time models of schedule autonomy, it is critical to account for employees' impul-
for better creative and routine performance. Finally, we outline limita- siveness: non‐impulsive individuals seem to dislike it. These results
tions and future research potential. are in contrast with earlier research that suggests that personality fac-
tors do not have a relationship with creative performance (Zhou &
5.1 | Implications for theory Oldham, 2001). Importantly, creative performance in our control treat-
ment planned (where subjects were autonomous but predefined) does
Contrary to the supporting literature for Hypothesis 1, we do not find not significantly differ from performance in predetermined. This
evidence that the spontaneous time model increases creative or rou- shows that the observed differences between the predetermined
tine performance. On the contrary, we find that average creative per- and the spontaneous time model cannot only be explained by granted
formance is lower in the spontaneous time model than in the schedule autonomy but by the interplay of schedule autonomy and
predetermined one and we do not find a robust treatment effect for the option to be spontaneous.
routine performance. Although contradictory to our hypothesis, our Although creative performance is lower in spontaneous than in
findings on creative performance are in line with other studies who predetermined for women and men, the effect is significant for
found that subjects perform worse when they were allowed to multi- women only. This finding adds to the ongoing discussion as to
task. In this vein, Buser and Peter (2012) compared joint performance whether women are uniformly and unequivocally better than men at
on two cognitive tasks and found that subjects that were allowed to all multitasking (Ren, Zhou, & Fu, 2009, p. 13). Results are mixed. On
TABLE 3 OLS regression, dependent variable: Routine performance

(1) (2) (3) (4) (5) (6) (7) (8) (9) (10) (11)
BREM AND UTIKAL

Normal Non‐
VARIABLES All All 5 min 10 min Female Male High imp imp. Low imp. switchers Switchers

CONTINUOUS −0.652 −0.182 −0.503 0.711 0.365 −0.822 −0.213 −0.189 0.450 −1.130 2.501*
(0.798) (0.638) (0.568) (1.167) (0.976) (0.806) (1.343) (0.742) (2.545) (0.715) (1.274)
SPONTANEOUS −0.670 −0.199 −1.238** 1.252 0.267 −0.898 −1.179 0.129 0.142 −0.618 0.697
(0.864) (0.727) (0.614) (1.373) (1.173) (0.871) (1.642) (0.922) (1.855) (0.794) (1.678)
German −4.454 −6.517 −0.375 −12.72** 3.229 −10.18 −4.920 −0.715 −1.052 −13.51
(4.686) (4.299) (9.249) (5.913) (6.300) (8.438) (5.489) (9.766) (5.259) (9.401)
Age −0.402 −0.0199 −1.080 −0.178 −0.476 −1.100 −0.331 1.432 −0.264 −0.107
(0.490) (0.418) (1.030) (0.708) (0.690) (0.764) (0.618) (1.197) (0.548) (1.149)
Male 12.47*** 12.44*** 14.56** 16.13** 10.80*** 14.20* 12.53*** 13.75**
(3.319) (3.074) (6.276) (7.984) (4.012) (8.255) (3.742) (6.576)
BIS −0.142 0.0348 −0.404 −0.446* 0.154 1.558 −0.289 0.509 −0.218 0.144
(0.207) (0.177) (0.398) (0.227) (0.320) (1.275) (0.414) (1.241) (0.275) (0.324)
CPS 1.316** 0.759 2.871** 3.100*** −0.121 −0.642 2.246*** 0.997 0.931 1.476
(0.642) (0.544) (1.334) (0.966) (0.740) (1.226) (0.811) (1.656) (0.695) (1.308)
Scrabble 0.678 1.467 0.594 −2.162 3.184 0.460 0.828 1.801 1.257 −1.538
(1.539) (1.584) (2.498) (2.026) (2.171) (4.014) (2.006) (2.870) (1.623) (3.205)
Period 5.222*** 3.357*** 7.532*** 6.206*** 4.164*** 5.888*** 4.895*** 5.813*** 5.106*** 5.944***
(0.408) (0.296) (0.771) (0.649) (0.484) (0.910) (0.485) (1.394) (0.452) (0.942)
Math grade −4.096** −4.287*** −5.194* −4.018* −4.166** −10.10*** −2.090 −2.188 −4.302** −5.192**
(1.593) (1.458) (3.033) (2.119) (2.043) (2.909) (1.840) (3.104) (1.941) (2.409)
Time 11.70*** 11.75*** 11.45*** 9.068*** 12.04*** 13.66*** 10.67*** 13.72***
(0.685) (0.838) (0.982) (1.789) (0.811) (1.253) (0.824) (1.125)
SEQ first 5.895 2.628 10.84 6.232 3.298 −13.35 9.489 4.840 6.935* 3.750
(3.389) (3.429) (6.357) (4.489) (4.857) (9.501) (3.992) (7.930) (3.844) (7.015)
Constant 87.24*** 12.60 59.12*** 150.9*** 29.50 8.070 −55.27 10.31 −81.68 17.87 −15.04
(2.495) (19.93) (14.96) (40.28) (24.20) (28.87) (107.2) (32.97) (75.83) (24.38) (38.34)
Observations 699 699 384 315 357 342 138 471 90 495 204
2
R 0.000 0.592 0.225 0.161 0.622 0.608 0.616 0.599 0.823 0.579 0.616

Standard errors in parentheses, clustered on subject ID, omitted treatment variable predetermined.
***p < 0.01, **p < 0.05, *p < 0.1.
9
10 BREM AND UTIKAL

TABLE 4 Routine performance of lowly impulsive subjects in predetermined and spontaneous time models

p‐value of Wilcoxon
Predetermined Spontaneous signed‐rank test

All (n = 38) 90.61 (38.13) 89.76 (40.56) 0.454


Switchers (n = 11) 94.09 (36.05) 92.45 (32.78) 0.593
Non‐switchers (n = 27) 89.19 (39.52) 88.67 (43.86) 0.420
5‐minutes sessions (n = 21) 63.09 (18.79) 60.67 (16.21) 0.265
10‐minutes sessions (n = 17) 124.59 (26.45) 125.71 (31.51) 0.963

TABLE 5 Overview of hypotheses and results

Hypothesis Result

H1. Creative and routine performance in the spontaneous time model will be stronger than in the predetermined time model. No evidence
H2. The effect of the spontaneous compared to the predetermined time model on creative and routine performance will be more Confirmed for creative
positive for highly impulsive people than for lowly impulsive people. performance
H3. The effect of the spontaneous compared to the predetermined time model will be more pronounced for creative than for Confirmed
routine performance.

the one hand, Stoet et al. (2013) have demonstrated female superior- and accommodate his/her impulsiveness (Langfred & Moye, 2004).
ity to males on specific elements of multitasking. On the other hand, We can therefore confirm Hypothesis 3.
Buser and Peter (2012) found no gender‐related differences associ-
ated with task performance. Similarly, Morgan et al. (2013) argued that
multitasking ability does not vary across gender, but instead is an 5.2 | Implications for practice
individual‐difference variable. Finally, Mäntylä (2013) suggested that
gender differences in multitasking performance reflect differences in In this paper, we sought to identify the optimal amount of scheduling
spatial ability. Although these studies shed some light on gender dif- autonomy employees should be granted. This paper is the first to
ferences in multitasking, they all used different tasks to gauge multi- experimentally investigate the respective effects of established work
tasking ability. It is therefore possible that in past research, time models on creativity and routine work output. To address this
multitasking performance was driven by the task stimuli. Our study issue, it is important to recognize a manager's goals and the nature
provides further evidence that the negative effect of multitasking on of the manager's team in terms of their employees' impulsiveness.
performance may depend on the composition of tasks. We also found In general, this study provides information that managers can use
that this effect does not necessarily influence performance on both to help their employees perform creative and routine tasks success-
tasks, but is instead dependent on participants' characteristics. Most fully. Complete autonomy without any direction in terms of time allo-
notably, we found that multitasking makes participants perform worse cation may be difficult for some employees to handle. When
on a creative task. individuals are given complete freedom to decide when they want to
Finally, although there is evidence for learning over time, we do work on one of multiple tasks, many experience difficulties in terms
not find evidence that creative or routine performance is affected by of their performance (e.g. lowly impulsive people performing creative
the order of treatments. This means that experience with a certain tasks). In this case, managers can mitigate these difficulties by
creativity time model is not crucial for subjects' performance in assigning time slots for specific tasks as a means to achieve good per-
another one. As Woodman and Schoenfeldt (1990) state, creativity formance on creative and routine tasks simultaneously. This study's
is a complex phenomenon through the interaction of individuals and findings therefore inform managers that it may be sensible to strategi-
situations. Hence, these results must also be seen in the specific orga- cally plan scheduling autonomy together with their employees, bearing
nizational context to apply. their specific work environment in mind. Our results show that crea-
This study has produced a new finding related to the influence of tive performance depends on the time model implemented. In partic-
allotted autonomy across tasks. Non‐impulsive participants perform ular, because low impulsiveness seems to have a strong impact on
worse on creative tasks but not on routine tasks when they are employees' performance across different corporate time models, com-
granted schedule autonomy. This indicated that when formalization panies should seek to allot work schedule autonomy accordingly. In
is lower (e.g. in the creative task), the magnitude of the effect of daily practice, it may be difficult to ascertain employees' precise level
autonomy on performance is higher. Highly formalized tasks (such as of impulsiveness; however, simply keeping the influence of impulsive-
the routine task) constrain an individual's ability to exercise autonomy ness in mind might help managers to plan their activities. Given that
BREM AND UTIKAL 11

personality quotients such as the Myers–Briggs Type Indicator are culture was also beyond the scope of our research, but it is definitely
commonly used in hiring staff or in setting up work teams, the Barratt an important aspect of creativity in organizations, as it is safe to
Impulsiveness Scale may serve as a viable extension to these ends. assume that cultural background affects creative performance
This research might encourage companies to discuss potential work (Bouncken, Brem, & Kraus, 2016). Consider, for example, that whereas
autonomy time models, as earlier experience with a certain time model Western social norms are more focused on novelty, Eastern norms
did not have an impact on the individuals' performance. tend to be focused on utility (Morris & Leung, 2010). In addition, pref-
It is also important to note that we could not find evidence that erence for autonomy may vary across cultures (Rudy, Sheldon, Awong,
creative or routine performance is affected by the order of treatments. & Tan, 2007).
Hence, companies do not have to worry about potential performance Finally, our desire to simplify the study yielded a design that did
losses. Even if a specific corporate innovation programme for manag- not realistically reflect an employee's working environment.
ing creative and routine time is already in place, it is worth trying a dif- Employees typically face longer schedules. Behaviour could be very
ferent setup to understand the effect on creative performance. different in real organizational settings, where employees cannot
Hence, our results on the interaction effect of schedule autonomy, maintain their intensive task attention and thus benefit from autono-
task formalization and impulsivity on performance have important mously changing their task activities. Employees also face more com-
managerial implications. Schedule autonomy in companies is very plex and a greater number of tasks that differ in their importance
important when task formalization is high, and people working there and working time. Moreover, complex jobs tend to have less routine,
have a high level of impulsiveness. In such setups, companies should which might also promote idea generation (Amabile, 1988). Further-
offer employees a working time model like 3M does with its 15% rule more, routine tasks might include some creative elements. In addition,
and free time allocation. On the contrary, a low task formalization managers may evaluate performance in a more qualitative fashion
combined with less impulsive people would lead to a comparable than afforded by our evaluation metrics.
low performance. In these environments, predetermined setups with By avoiding the complexity associated with different tasks and
fixed time slots work best. As mentioned earlier, we do not find evi- qualitative evaluation metrics, we reduced the study's external valid-
dence that creative or routine performance is affected by the order ity. To gain deeper insight into the effects of the predetermined and
of treatments. This means that experience with a certain creativity spontaneous working time models, future researchers may find it use-
time model is not crucial for subjects' performance in another one. ful to utilize controlled experimental field studies. With these experi-
This is encouraging for companies that have already implemented a mental designs, real‐life environmental factors (e.g., company
specific corporate innovation programme and seek to implement location, group‐related factors) can be accounted for that are absent
another one, but are worried about potential performance loss. from laboratory experiments. Experimental field studies may also pro-
vide opportunities for longitudinal analysis as a means to evaluate the
effect of different working time models over time. Another aspect is
5.3 | Limitations and further research the fact that different industries may exhibit different approaches to
managing creativity time. Given this, a comparison of corporate strat-
By its nature, an experiment (mostly) ignores many of the contextual egies related to creativity in the fields of design, R&D, and production
factors that would greatly influence human behaviour. This is appar- could provide further insight into the dynamics of creative perfor-
ently a significant limitation. On the other hand, an experiment offers mance. For this purpose, a focus on large corporations might offer
unique insights into creative behaviour: no participant knows what the insights into the way innovators in such organizations acquire
experiment is about. They receive an incentivized payment, and do the resources for their early‐stage developments (Kannan‐Narasimhan,
tasks they are given. From that perspective, experiments give full 2014). Also, specific groups like entrepreneurs should be taken into
objectivity to what is measured, which is a key limitation in most cre- consideration for future analysis, as earlier research indicates a special
ativity studies (Piffer, 2012). Although this study provides a number of role in their engagement in creativity (Globocnik & Salomo, 2015).
useful and new findings, it suffers with some limitations that may Finally, creativity in R&D usually happens in teams. Hence, these team
affect the interpretation of those results. dynamics and their effect on creativity should also be taken into con-
First, there still exist a number of differences between the sideration in future studies (Hülsheger, Anderson, & Salgado, 2009), as
predetermined and spontaneous models that warrant investigation. well as intercultural aspects (Bouncken et al., 2016).
Although we focused on employee schedule autonomy and flexibility,
we neglected to address other issues, including group spillover effects, EN DNOTES
managerial control of employee compliance, and employee decision‐ 1
Work schedule autonomy is one of the three sub‐domains of job auton-
making in relation to the creative projects they work on. The omy: work method autonomy, work criteria autonomy and work
schedule autonomy. Generally, job autonomy reflects the extent to
predetermined approach might not only come with a fixed time slot,
which a job provides employees with the discretion to schedule work,
but also a change in location. Also, some companies might offer their make decisions, and select the methods used to perform tasks (Hackman
employees not only the freedom to choose when to work on particular & Oldham, 1976).
tasks, but also how much time they would like to spend on it. Such a 2
A few other studies have reported that there is no significant association
distinction is not captured by our design. Moreover, the effect of or that there may be a negative correlation between job autonomy and
12 BREM AND UTIKAL

18
performance (e.g. Chang, Huang, & Choi, 2012; Farh & Scott, 1983; In accordance with Stanford et al. (2009), we categorized subjects with a
Zhou, 1998). BIS‐11 score that deviated one or more standard deviations above
3 (below) the mean as high (low) in impulsiveness.
See Stoet, O'Connor, Conner, and Laws (2013) for an experimental study
19
on gender effects of multitasking, or Coviello, Ichino, and Persico (2010) The German grading system ranges from 1 (best) to 6 (worst).
for an analysis of the effect of task juggling on judges' speed of job com- 20
The positive effects of CPS (Oldham & Cummings, 1996) on creativity
pletion. In addition, Monsell (2003) offers a psychological treatment of are consistent with past studies.
“task‐switching”.
4
Crosetto (2010) and Mohnen and Ostermaier (2013) used similar tasks
ORCID
to measure creativity. Charness and Grieco (2014) had their participants
write stories as another measure of creativity. Alexander Brem https://orcid.org/0000-0002-6901-7498
5
The three letter sets (number of possible words): aehklllprstt (326), Verena Utikal https://orcid.org/0000-0002-4715-6200
aeeeggllmnru (323), deehhimnnprt (321).
6 RE FE RE NC ES
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vide German response words listed in the German dictionary, Duden. Amabile, T. M. (1983). The social psychology of creativity: A componential
7 conceptualization. Journal of Personality and Social Psychology, 45,
Comprehensive evaluation of creativity is difficult (Batey & Furnham,
2006); both the task and the method for evaluating the performance 357–376.
on the task must be chosen carefully. Due to the complexity of creativity Amabile, T. M. (1988). From individual creativity to organizational innova-
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and conceptual issues should be taken into consideration. Traditionally, crossdisciplinary perspective (pp. 139–166). Oslo: Norwegian University
there are two main approaches. First, the Gough Personality Scale Press.
(CPS) is a self‐report questionnaire (Gough, 1979). The Torrance Tests
Amabile, T. M., Conti, R., Coon, H., Lazenby, J., & Herron, M. (1996).
of Creative Thinking (TTCT) is a task involving simple tests of divergent
Assessing the work environment for creativity. Academy of Manage-
thinking and other problem‐solving skills (Guilford, 1967). The creativity
ment Journal, 39, 1154–1184.
of the answers is assessed by a committee, which invites bias into the
evaluations due to the subjectivity of committee members' judgments. Anderson, R. E., Glenwick, D. S., & Levin, S. R. (1985). Abstract: Cognitive
There was a significant, positive correlation between performance in impulsivity and creativity in hearing impaired and nonimpaired elemen-
the creative task with the CPS. Pearson's correlation of performance in tary school children. Journal of Creative Behavior, 19, 137.
the creative task with CPS: 0.263, p‐value 0.003. Azoulay, P., Graff Zivin, J. S., & Manso, G. (2011). Incentives and creativity:
8
Chang et al. (2012) demonstrated that autonomy reduces creative per- Evidence from the academic life sciences. The RAND Journal of Econom-
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9
See Appendix A. enced creative time pressure and creativity: Moderating effects of
10
openness to experience and support for creativity. Journal of Applied
Several experimental studies have explored the impact of incentives on
Psychology, 91, 963–970.
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(2011), Baer, Oldham, and Cummings (2003), Byron and Khazanchi Baer, M., Oldham, G. R., & Cummings, A. (2003). Rewarding creativity:
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Armeli, and Pretz (1998), Mohnen and Ostermaier (2013), Toubia Baird, B., Smallwood, J., Mrazek, M. D., Kam, J. W., Franklin, M. S., &
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11
Please see this website for further information on the Barratt Impulsive- Batey, M., Chamorro‐Premuzic, T., & Furnham, A. (2009). Intelligence and
ness Scale and its measures: http://www.impulsivity.org/measurement/ personality as predictors of divergent thinking: The role of general, fluid
bis11 and crystallised intelligence. Thinking Skills and Creativity, 4(1), 60–69.
12 Batey, M., & Furnham, A. (2006). Creativity, intelligence, and personality: A
Since words entered in the creative task had to be German, native Ger-
man speakers had a clear advantage. critical review of the scattered literature. Genetic, Social, and General
13 Psychology Monographs, 132, 355–429.
For a discussion of using a student sample, see Druckman and Kam
(2011). Beeftink, F., Van Eerde, W., & Rutte, C. G. (2008). The effect of interrup-
14 tions and breaks on insight and impasses: Do you need a break right
Charness and Grieco (2014) show that small incentives do not reduce
now? Creativity Research Journal, 20, 358–364.
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15 Boh, W. F., Evaristo, R., & Ouderkirk, A. (2014). Balancing breadth and depth
According to the German grading system, which ranges from 1 (best) to 6
of expertise for innovation: A 3M story. Research Policy, 43, 349–366.
(worst).
16
Bouncken, R., Brem, A., & Kraus, S. (2016). Multi‐cultural teams as sources
The positive effects of CPS (Oldham & Cummings, 1996) on creativity
for creativity and innovation: The role of cultural diversity on team per-
are consistent with past studies.
formance. International Journal of Innovation Management, 20, 1650012.
17
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Breaugh, J. A. (1985). The measurement of work autonomy. Human Rela-
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& Barron, 2003; Walker, Koestner, & Hum, 1995). Some studies have Brem, A., Puente‐Diaz, R., & Agogué, M. (2016). Creativity and innovation:
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AUTHOR BIOGRAPHIES
Alexander Brem is Professor of Technology Management at Frie-
Ren, D., Zhou, H., & Fu, X. (2009). A deeper look at gender difference in
multitasking: Gender‐specific mechanism of cognitive control. ICNC'09, drich‐Alexander‐Universität Erlangen‐Nürnberg (FAU) which is
Fifth International Conference on Natural Computation, 2009. located at the Nuremberg Campus of Technology in Germany.
Richards, R., Kinney, D. K., Benet, M., & Merzel, A. P. (1988). Assessing His primary research interest is technology and innovation man-
everyday creativity: Characteristics of the Lifetime Creativity Scales agement with a special focus on interdisciplinary links to psychol-
and validation with three large samples. Journal of Personality and Social ogy, marketing and entrepreneurship.
Psychology, 54, 476–485.
Rudy, D., Sheldon, K. M., Awong, T., & Tan, H. H. (2007). Autonomy, cul-
Verena Utikal is Professor of Behavioural Economics at Friedrich‐
ture, and well‐being: The benefits of inclusive autonomy. Journal of
Alexander‐Universität Erlangen‐Nürnberg (FAU), Department of
Research in Personality, 41, 983–1007.
Economics, Germany. Her research focuses on moral behaviour
Sanbonmatsu, D. M., Strayer, D. L., Medeiros‐Ward, N., & Watson, J. M.
(2013). Who multi‐tasks and why? Multi‐tasking ability, perceived and non‐selfish preferences.
multi‐tasking ability, impulsivity, and sensation seeking. PLoS ONE, 8,
e54402.
Schultz, C., Schreyoegg, J., & von Reitzenstein, C. (2013). The moderating How to cite this article: Brem A, Utikal V. How to manage
role of internal and external resources on the performance effect of creativity time? Results from a social psychological time model
multitasking: Evidence from the R&D performance of surgeons.
lab experiment on individual creative and routine performance.
Research Policy, 42, 1356–1365.
Creat Innov Manag. 2019;1–15. https://doi.org/10.1111/
Shalley, C. E. (1991). Effects of productivity goals, creativity goals, and per-
sonal discretion on individual creativity. Journal of Applied Psychology, caim.12309
76, 179–185.
BREM AND UTIKAL 15

APPENDIX A ble. Enter the answers in the field provided and confirm with the
Return key. You can then enter another answer immediately. You

A.1. | Instructions for the experiment may use a letter twice (three times, etc.) only if the letter appears
twice (three times, etc.) in the series of letters.
Today, you will take part in a scientific experiment. If you read the fol- You will receive information about the remaining time and the
lowing instructions carefully, you can—depending on your decisions— number of words entered (not the number of correct answers). For
make money. It is therefore important that you read the instructions every new and correct word, you will receive one point. For each of
carefully. the three parts, you receive a new series of letters that you will need
For your participation you will receive €2. In addition, you can earn to work with for the whole section. The length of the words is not rel-
money during the experiment by completing the tasks correctly. evant. Please write all the words in lower case.
During the experiment, we will not be talking in terms of Euros but A correct answer to the example supplied is “share”. An incorrect
in terms of points. The points earned during the experiment are con- answer is “rare”.
verted into Euros as follows: 1 Point = €0.10. Please also read the Please note:
instructions on your screen carefully. If you have a question or if any- The procedure for the tasks is different in each of the three parts.
thing is unclear, please let us know. We will then come to your seat At the beginning of each new part, you will see the procedure in the
and answer your question privately. on‐screen instructions. Therefore, please read the instructions
Summary carefully!
In this experiment, you can earn points by completing two differ- We recommend that you take a short break before starting the
ent types of tasks: math problems and word puzzles. next part.
The math problems are additions. For each correct solution, you Payment
will receive one point. The word puzzles consist of 12 letters. For After the completion of all three parts, the experiment ends. You
every new and correct word you build from the letters, you will will then learn the total points obtained from all three parts of the
receive one point. word puzzles and math problems. You will only be paid for one of
Detailed procedure the three parts. This part will be randomly selected. The draw will take
The experiment consists of three parts, each comprising a math place after the completion of the third part. The draw will be con-
problem and word puzzle tasks. For each part, you will have five ducted together with the participant in seat number 1. This participant
minutes, for both the math problems as well as the word puzzles. will roll a dice. With a 1, 2 or 3, the corresponding part is paid out for
all participants. With a 4, 5 or 6, the die is rolled again.
Therefore, you receive €2 for your appearance in addition to your
A.2. | Math problems
points total from the drawn part converted into Euros.
When you have read the instructions and answered the accompa-
In the math problems, one random addition calculation will be pre-
nying control questions, please signal this clearly by raising your hand.
sented on the screen. Enter your solution in the space provided and
We will then come to your seat and start the experiment.
press the Return key. As soon as you have entered your solution, a
Thank you for your participation
new task will appear. On the screen, you will receive information
about the remaining time per task and the number of answers you
have entered (not the number of correct answers). For each correctly
answered task, you will receive one point.

A.3. | Word puzzles

For the word puzzles, the screen displays a series of 12 letters. From
this series of letters, you are to find as many German words as possi-

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