Professional Documents
Culture Documents
Typical Speech
• Green 5 Minutes
• Yellow 6 Minutes
• Red 7 Minutes
Evaluation
• Green 2 Minutes
• Yellow 2 1/2 Minutes
• Red 3 Minutes
Table Topics
• Green 1 Minute
• Yellow 1 1/2 Minutes
• Red 2 Minutes
Mission, Values, and Goals
Club Growth Team 2016-2017
Toastmasters International Mission
We empower individuals to become more effective communicators and leaders.
Club Mission
We provide a supportive and positive learning experience in which members are empowered
to develop communication and leadership skills, resulting in greater self-confidence and
Critical Success Factors: (Note: 2016 numbers are still tentative; #’s as of 7/15/16)
Growth in the number of paid clubs, membership payments, and distinguished clubs will be
from base of July 1, 2016: Below is only a sample for the 2016-2017 year, since as of this
printing we do not have all of our base numbers for 2016. These are good estimates.
New clubs count as single for paid clubs. Fractional number is calculated and rounded up to
the next highest whole number.
3% for Distinguished…(i.e., 2016 base 179 x 1.03 = 184)
5% for Select Distinguished…(i.e., 2016 base 179 x 1.05 = 188)
8% FOR Presidents Distinguished …(i.e., 2016 base 179 X1.08 = 193)
New clubs count as tripled for membership payments if chartered on or before September
30th. New clubs count as doubled for membership payments if chartered from October 1st
through March 31st. New clubs count as single for membership payments if chartered from
April 1st through June 30th.
Table of Contents ii
Table of Contents
12 Steps to Charter a New Club 9
• Smedley 19
• Talk Up Toastmasters 20
Timing Cards 25
ii
District 1 Club Growth Team 2016-2017
Statistician
Jim Paget, DTM L.E.A.D.1 Chair (Leader Excellence
Advancing District 1)
Clubs Research Analyst Current Special Programs & Projects
Club Information Rick Shigio, DTM
Dolores Doll, DTM
Community Outreach Chair
Social Media/Meetup Chair Choon Mah-Meggett, DTM
Anna Ziss-Patton, DTM
Evelyn Woolridge, DTM, Club Growth Director (CGD) leads the Club Growth Team to
build new clubs and support all clubs in achieving excellence. CGD develops a
marketing plan in conjunction with district team members. This marketing plan
introduces new initiatives and guides the district in meeting membership and club
growth objectives. CGD works closely in collaboration with District 1 Director
appointing New Sponsor/Mentor/Coaches within the district.
Rick Shigio, DTM, L.E.A.D.1 Chair (Leader Excellence Advancing District 1) serves as a
special program and projects speaking resource assisting in membership growth in
District 1. Speaks at existing clubs open house or special events on membership
building and on advancing members speaking skills. Serves as a special speaker at
new club meetings providing educational guidance and tips for new members to
develop into a successful speaker. Works closely with the Club Growth Director,
Sponsor/Mentor Chair, Coach Chair, and newly appointed Mentors and Coaches.
Success will be realized by the feedback received as a result of new and existing club
assistance.
Jim Paget, DTM, Club Growth Statistician collects division membership information;
prepares charts and reports for the Club Growth Director. Reviews club performance
statistics and identifies clubs that are at risk for not reaching distinguished or greater
status. Reports are prepared monthly in a timely manner for relevant statistics and
membership projections (growth and shortfalls). 7
3
Dolores Doll, DTM, Clubs Research Analyst researches and maintains current club
information and integrates new chartered information on Division spreadsheets. This
information is used for the Membership Club Renewal Chair, Community Outreach
Anna Ziss-Patton, DTM, Social Media/Meetup Chair assists the new clubs understand
the benefits of social media and the Meetup site to ensure maximum exposure to the
public and as a result gain members for their clubs. The Chair works with the clubs to
promote open houses and special events by teaching social media and Meetup
abilities. This Chair works closely with District Public Relations Officer to assist clubs to
advertise their events onto all District social media sites. Social Media Resources are
identified later within this resource guide. Success will be realized when members are
added as a result of timely training and marketing.
Dolores Corpus, DTM, Membership Retention Chair establishes programs which help
to promote early dues payments by all clubs. This committee collects area, division,
and district membership dues information, prepares reports and charts for the Club
Growth Director, Area Directors, Division Directors, and other District officers.
This committee ensures clubs know the dues period deadlines, provide assistance to
clubs with understanding the minimum required dues payments, charter strength, the
different dues payment structures for clubs, and how dues payments are part of the
DCP goals for clubs. This committee will recognize those Areas and Divisions whose
clubs excel above other Areas or Divisions for dues renewals at key times during the
Toastmaster year.
Larry Lee, DTM, Club Coach Chair assists clubs that are at significantly less-than
charter strength (12 or less) membership enrollment with public relations and
membership building activities and promotion of club health. These responsibilities
include assisting with recruiting and training club coaches on a quarterly or as needed
basis. Coaches may utilize The Moments of Truth (Item 290) which is available from
World Headquarters. This contains visual aids and handouts for all members. These
materials may all be downloaded for free at www.toastmasters.org/mot.
This Chair prepares and delivers training sessions. Chair works closely with the division
and area directors to identify clubs requesting/needing coaches. Club Coach Chair
follows up monthly with Club Coaches for progress reports offering guidance and
support. Chair becomes a speaking ambassador, communicating that in order to
receive an Advanced Leader Silver, every Toastmaster needs to serve as a club coach, a
club mentor or a club sponsor.
• The Club Coaches are assigned formally and documented by Club Growth Director
in collaboration with District Director. These Club Coaches are Toastmasters who
are not members of the struggling club and are not currently familiar with the club
or its members. This outsider perspective allows the coaches to view the club 8
objectively. 4
Although coaches can’t be members of the club at the time of appointment,
they may join the club after being assigned. The responsibilities of a Club Coach
are:
• Build a rapport with the club leadership and members
Athene Puppos, DTM, Open House Chair & Ofelia Medina, ACG/ALB, Co-Chair
provide guidance and support to existing clubs to building membership conducting
effective Open House events throughout the year. Provide clubs with guidance to
obtain speakers from various sources including the LA Speakers Bureau. Success will
be realized when members are added to clubs throughout the year to surpass
charter strength, especially during Smedley, Talk Up Toastmasters, and Beat the
Clock contests.
Janet Cormier, DTM, Speechcraft Chair provides leadership and quarterly training to
clubs, District officers and members building membership. Train clubs to conduct a
Speechcraft workshop to introduce others to the benefits of Toastmasters and assist
in building membership. Speechcraft has been identified as a program with a high
success rate to increase membership.
• Speechcraft serves as the introductory or trial offer for those who need
Toastmasters but are reluctant to commit themselves. The Speechcraft Starter Kit
(Item 205) contains all the necessary materials for starting and publicizing this
speech training workshop, which can be presented during club meetings or as an
outside-the-club seminar. www.toastmasters.org/speechcraft.
Karen Persip, DTM, Corporate Club Extension Chair assists businesses and
organizations in forming new clubs. The Chair works directly with the Club Growth
Director. Extension Chair speaks to the club charter process, delivers information
and meets with potential club leaders, and arranges demonstration meetings.
Follows consistent professional District protocol in all form of communication as
documented in the District 1 12 Steps to Charter a New Toastmasters Club. Success
is measured by the number of clubs that are chartered.
Jolin Crofts, CC, Community and Advance Club Extension Co-Chair assists
community and current Toastmasters in forming new clubs. The Extension Co-Chair
works directly with the Club Growth Director and the Corporate Club Extension
Chair. Co-Chair speaks to the club charter process, delivers information and meets
with potential club leaders, and arranges demonstration meetings. Follows
consistent professional District protocol in all form of communication as
documented in District 1 12 Steps to Charter a New Toastmasters Club. Success is
measured by the number of clubs that are chartered. 9
5
Dr. Marion Somers, New Club Leads Chair, ACG/ALB. Chair and Co-Chair
continually keep the Club Growth Director aware of the status all new club leads.
Conducts research for new opportunities to build new clubs as corporate,
Chair forms a New Club Leads team with Co-Chair to assist in following up on all
leads. New Club Chair assigns a member of New Club Lead Team to follow up with
individuals who submitted lead sheets. New Club Chair and team ask that person to
discuss the possibility of a new club and confirm a date and location for a
demonstration meeting. Team follows consistent professional District protocol in all
form of communication as documented in District 1 12 Steps to Charter a New
Toastmasters Club.
Leads are obtained from; Toastmasters International Insightly web based system,
leads from officers and members, or from driving through town.
• Leads from officers and members and district events. Find new club leads simply
by asking your officers and members. While you may understand the importance
of new clubs to the district’s success and continually seek them out, new
Toastmasters members and officers may know of new club prospects but don’t
realize the value of new clubs to the district. Ask for leads at every opportunity.
With coordination, place a “lead sheet” on every seat at all district events and
then collect them during the meeting. Can also use lead sheets as entry forms
for a door prize.
• Leads from driving through communities. Find new club leads as you drive
through town on your daily schedule. Jot down names of companies that are
large and currently do not have a Toastmasters club. Contact their HR
Department Director. Ask if they are familiar with Toastmasters. Begin a
relationship with this HR Director through a sequence of questions to determine
if Toastmasters would be beneficial to execute their corporate mission through
the advancement of their employees.
6 10
Rodger Cota, DTM, PDG, Sponsor & Mentor Chair works closely with the Club
Growth Director and Club Extension Chair and Co-Chair. Club Growth Director
recruits Club Mentors and Sponsors. New clubs may have up to two Sponsors who
• Club Sponsors will pass the baton of support and development for the new
club to the club mentors after their responsibilities are complete.
It’s advantageous to keep the mentors informed about your activities with the
new club, even if they aren’t directly involved. This way, when it’s time for the
mentors to take over, they will be familiar with the club’s progress and will be
better able to foster the club. Your duties as a new club sponsor are to:
• Support organization of the new club beginning as early as the
organizational meeting
• Set up regular club meetings
• Organize new members to give their Ice Breakers and serve as
functionaries
• Bring experienced Toastmasters to serve as Toastmaster, General
Evaluator, Evaluators
• Provide sample agendas and other introductory materials
• Gradually have new members fill the entire slate of club meeting
functions
• Plan the charter presentation
• Transition support to Club Mentors
7 11
• Club Mentors are experienced members who may join the newly chartered
club and then provide support and guidance through the new club’s first six
months to one year. Mentors are the advisors and tutors for new clubs and
Assistant Division Directors for Club Growth (Division A through F) assist the
Division Directors, Club Growth Director and Club Extension Chairs with setting up
initial demonstration and organization meeting by creating and communicating
agendas with district templates, coordinating and scheduling demonstration team
members with timely instruction to ensure all team members are well prepared for
their role and arrive 20 – 30 minutes prior to these two initial events.
Demonstration teams are selected based on skills, schedules, and accountability.
8 12
12 Steps to Charter a New Club
Step 1: Identify Lead. Inform Club Growth Director (CGD), Evelyn Woolridge,
DTM, with Corporate Club Extension Chair (CEC), Karen Persip, DTM, and
Step 3: Arrange for Pre-Demo meeting. This is the 1st appointment face-to-
face. Notify CGD & CEC of date to attend with you.
Step 4: At Pre-Demo, work with CGD and CEC to explain how Toastmaster
club meetings work and fees/ dues. Sample email/letter to Prospect with
fees/dues information.
Step 6: Before leaving the Pre-Demo, set the date for the Demonstration
meeting and reinforce that 25-35 guests minimum should be in attendance.
9 13
12 Steps to Charter a New Club
Step 7: For follow up phone call, review a Marketing plan that includes
Step 10: Give paperwork and checks to CGD and CEC for review. Signature
for credit card payment, and page 2 of application is mandatory.
Step 11: CGD, CEC, & Division Directors will work together on final
paperwork approval before submission to Toastmasters HQ. Club alignment
will be made by CGD in collaboration with District Director.
Identify Food & Procures & sets up food, beverages & related items (plates,
Refreshments Chair napkins, cups etc.).
Identify Setup & Works w/Sergeant of Arms to prepare the room; assists with
Cleanup Chair refreshments & information table setup. Coordinates cleanup.
4 Weeks in Advance
Publicity Design flyers & plan distribution using social media; Develop ad
copy and plan placement after approval of club officers
Membership Invite current & past club members; via club meeting
announcement/email
Program/Agenda Recruit functionaries & guest speakers & identify time limits for
speakers
Refreshments Plan menu (keep it simple: will food be purchased?
Or pot-luck? consider vegans).
Hospitality Work w/Publicity & Membership Chairs to create Information
Table Plan. You may need to order some materials from
Toastmasters International (if so, obtain approval from club
officers).
2 - 3 Weeks in Advance
Coordination Plan meeting or teleconference with club officers to review status
of key roles.
Publicity Print & distribute flyers; Place ads in community papers, Craigslist
etc.; develop or select public relations materials for info table.
Membership Develop guest welcome folder or packet; develop or select
membership materials for info table.
Hospitality Develop or select additional information table materials (e.g. raffle
item).
1 Week in Advance
Coordination Plan meeting or teleconference with club officers to review status
of key roles.
Publicity Print more flyers if needed, plan for distribution date(s). Create ad
copy for local news, Craigslist etc. 15
11
Open House Planning and Timeline Checklist
To Attract and Retain Members (con’t)
1 Week in Advance
Membership Reminder to current & past club members (club meeting
announcement/email).
Program/Agenda Confirm speech details & audio visual equipment needs. Confirm
functionaries. Prepare final timed agenda and obtain approval
from club officers if needed.
Create Inspirational Request the Toastmaster and Program Chair to create a
Hospitality Collect all materials for information table; confirm greeters &
enlist a photographer.
Event Day
Coordination Coordinate any program changes with key players.
Publicity Assist with info table setup (public relations items).
Membership Circulate guest book; distribute guest welcome folders/packets.
Program/Agenda Print sufficient copies of final agenda for expected attendance.
Refreshments Coordinate food & beverage set up.
Hospitality Set up information table near event entrance & station greeters
nearby & event photography.
Deliver an Inspirational Ensure that Toastmaster has created a motivational message to
Message & Ask to Share inspire members to join club. Introduce guests to officers that will
Value & Ask to Join assist with the membership application process. Important to ASK
guests to share value they will obtain by being a member.
Celebrate New Enjoy the event. Applaud guests as new members. Encourage
Members others to stay after meeting if they still have questions.
Setup Set up club banner & directional signs, prepare the room, test
equipment & assist as needed with refreshments & information
table.
After the Event
Setup/Cleanup Immediately after the event coordinate cleanup.
Membership Arrange to follow-up with guests within a day after the event with
a personal call, email, postcard. Invite them back to a future
meeting.
Recognition Create and send out thank you message via email to all club
members and volunteers. Have one of the committee members
write an article for club newsletter including photos of event.
Mentor/Advisor Meet with Mentor/Advisor for lessons learned opportunity.
Ensure credit is given to main project leaders in Competent Leader
Manual and/or completion signature in High Performance
Leadership (HPL) manual if scope large enough to warrant HPL
project.
16
12
Social Media Resources
Social Media Many resources are available for club leaders in the social
media sphere.
• Twitter Follow @Toastmasters for news and helpful advice and links to
newsworthy articles on clubs, leadership, communication, and more.
Follow Us on Instagram:
http://instagram.com/district.1.toastmasters (#districtonetoastmas
ters
13
Meetup
to Increase Membership
Customize Choose your Meetup’s location; suggest one for you, but
Meetup if you want to use a different location, click ‘Not in …?’
Account Choose your Meetup’s topics. Topics are important for
helping the right members find your Meetup. We’ll
suggest some, but feel free to search for others in the
search field. You'll get the most out of your Meetup
experience if the topics match your group’s activities --
that way we can find the right people for you. You can
choose up to 15 topics
Agree to create a real, face-to-face community.
Choose a name for your Meetup. The ideal group name
is simple and reflects exactly what your group is about.
Here’s our recommended formula:
Location + One or two descriptive words + Meetup
Add Your This is where you tell your members what to expect from
Meetup your Meetup. Meetups must clearly facilitate community
Description building and group connections around a shared interest,
passion, or activity. Helpful information might include:
Who should join: Describe your ideal members.
Why should members join: Is it to learn more, challenge
their skills or have fun?
What can members expect out of the group: Describe
typical activities.
Choose what
your Start your organizer subscription. If this is your first Meetup
members group, you will need to start an organizer subscription.
are called
15
Membership Building Values
One constant that has been evident over the years is the need for clubs to operate
continuously at and above “charter strength” – twenty or more members. Only
then will the club reach its potential, and be most beneficial to its members.
Because of attrition, each club must have a constant influx of new members. The
need for Toastmasters’ service is everywhere. We all want to see more people
served by the Toastmasters program. Most of us are eager to seize any chance we
Membership Building
get to put the talents and techniques we are developing to use – but there are
selfish reasons for wanting growth as well. With more members we gain:
• Better club programs; more variety, experiences, and resources to draw upon
and enrich the entire program
• Depth of club leadership
• Greater representation of Toastmasters throughout your community or
organization
• Greater financial resources for club programming and projects
• More people served and helped by Toastmasters’ programs
• More enthusiasm at club meetings
16
Membership Building Resources
Public Advertising
• Sample news releases and valuable information on how to obtain publicity are
contained in Let the World Know Publicity and Promotion Handbook (Item 1140).
(Free PDF available at www.toastmasters.org/lettheworldknow).
• The public service announcement (PSA) on radio is also an important publicity
tool. Professional quality radio PSAs are available from World Headquarters.
Visit mediacenter.toastmasters.org/media-kit.
17
Membership Building Links
Club and Membership Growth Resources www.toastmasters.org/marketingresources,
Building new clubs www.toastmasters.org/newclubs
Membership-building resources www.toastmasters.org/membershipbuilding
18
Membership Building Contests
Smedley – Add 5 New Members
Smedley
Applications and payments for members with a join date between
August 1 and September 30 must be received at World Headquarters
or online no later than September 30. The addition of transfer and
charter members does not count toward “Smedley Award” credit.
19
Membership Building Contests
Talk Up Toastmasters – Add 5 New Members
Talk Up Toastmasters
members can learn about Toastmasters' many benefits. Then add five
new, dual or reinstated members with a join date between February 1
and March 31, and you’ll receive a special "Talk up Toastmasters"
ribbon to display on your club’s banner. Qualifying clubs can also earn
a special Toastmasters International discount code for 10-percent off
their next club order. The Toastmasters International discount code
expires six months from the date of issue and is not valid with any
other offer.
Every Toastmasters journey begins with a single speech. During their journey, they learn to tell
their stories. They listen and answer. They plan and lead. They give feedback—and accept it.
Through our community of learners, they find their path to leadership.
24
YELLOW
Ice Breaker Speech
• Green 4 Minutes
• Yellow 5 Minute
• Red 6 Minutes
Typical Speech
• Green 5 Minutes
• Yellow 6 Minutes
• Red 7 Minutes
Evaluation
• Green 2 Minutes
• Yellow 2 1/2 Minutes
• Red 3 Minutes
Table Topics
• Green 1 Minute
• Yellow 1 1/2 Minutes
• Red 2 Minutes
25
RED
Ice Breaker Speech
• Green 4 Minutes
• Yellow 5 Minute
• Red 6 Minutes
Typical Speech
• Green 5 Minutes
• Yellow 6 Minutes
• Red 7 Minutes
Evaluation
• Green 2 Minutes
• Yellow 2 1/2 Minutes
• Red 3 Minutes
Table Topics
• Green 1 Minute
• Yellow 1 1/2 Minutes
• Red 2 Minutes
26