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Fix 1: Reset the display mode

Sometimes the black screen is only a glitch when the operating system loses
its connection to the screen display. So whenever this happens, the first thing
you can try is press the Windows logo key , the Ctrl key, the Shift key
and B at the same time. This will reset the connection so that the operating
system regains the display.
Once finished, check to see if you get the normal display back on your Lenovo
laptop. If yes, then great! If it still gives you the black screen, please move on
to Fix 2, below.

Fix 2: Hard reset your Lenovo laptop

Peripheral devices that are connected to your Lenovo laptop could also be the
cause of the black screen issue. If this is the case for you, you may notice that
the dots are spinning during the boot-up process. So you should perform a
hard reset on your Lenovo laptop to narrow down the possibilities.

Here is how to do it:

1) Turn off your Lenovo laptop.

2) Unplug the power cord, remove the battery and disconnect all external
connected peripheral devices from your laptop.

3) Leave your laptop off for 30 seconds.

4) Press and hold the power button for about 60 seconds.


5) Put your battery back in the laptop and connect the power cord.

6) Turn on your laptop and check if it boots up properly.

 If it boots up fine, then congrats – you’re close to finding the culprit


(i.e. one of the peripherals). You can then turn off your laptop, plug in the
peripherals one at a time until you can reproduce the black screen.
If this method fixes your black screen issue, you should update your
graphics driver to prevent this issue from happening again.

 If the screen is still black, the issue isn’t with the peripherals. You
should move on to Fix 3, below to continue the troubleshooting.

Fix 3: Update your graphics driver


You’ll need to log into your computer to perform this fix and the following
ones. If you can’t log into your computer, boot your laptop into Safe
Mode with network, then follow the instructions below.

This problem may occur if you are using the wrong graphics river or it’s out of
date. So you should update your graphics driver to see if it fixes your problem.
If you don’t have the time, patience or skills to update the driver manually, you
can do it automatically with Driver Easy.
Driver Easy will automatically recognize your system and find the correct
drivers for it. You don’t need to know exactly what system your computer is
running, you don’t need to be troubled by the wrong driver you would be
downloading, and you don’t need to worry about making a mistake when
installing. Driver Easy handles it all.
You can update your drivers automatically with either the FREE or the Pro
version of Driver Easy. But with the Pro version it takes just 2 steps (and you
get full support and a 30-day money back guarantee):
1) Download and install Driver Easy.
2) Run Driver Easy and click the Scan Now button. Driver Easy will then scan
your computer and detect any problem drivers.

3) Click Update All to automatically download and install the correct version


of ALL the drivers that are missing or out of date on your system. (This
requires the Pro version which comes with full support and a 30-day money
back guarantee. You’ll be prompted to upgrade when you click Update All.)

You can do it for free if you like, but it’s partly manual.

4) Restart your computer for the changes to take effect.

5) Check to see if the black screen on your Lenovo laptop issue has been
resolved. If yes, then great! If the black screen persists, please try Fix 4,
below.
Fix 4: Restart the explorer.exe process

Explorer.exe manages the desktop, taskbar and other processes on your


laptop, so if it’s closed in your system, your desktop and taskbar will become
invisible and your screen goes into black. In this case, you will need to restart
the process to see if it solved the problem.

1) On your keyboard, press the Ctrl, Shift and Esc keys at the same time to


open Task Manager.
2) Click the Details tab (or the Processes tab if you’re using Windows 7),
then locate explorer.exe and click End task.
3) Restart your laptop to see if the black screen issue has been eliminated. If
it’s still no joy, please move on to Fix 5, below.

Fix 5: Disable fast startup

Fast startup is a new feature in Windows 10 that enables your computer to


boot up faster by saving the operating system state to a hibernation file.
However this does not always work perfectly and it sometimes can mess up
with the startup process and cause the screen to go black.

So you can try disabling fast startup to see if it does the trick:

1) On your keyboard, press the Windows logo key and R at the same time,


type powercfg.cpl and press Enter.

2) Click Choose what the power buttons do.


3) Click Change settings that are currently unavailable.
4) Un-tick the box for Turn on fast startup (Recommended), click Save
changes and close the window.
5) Restart your computer and check if your laptop screen displays properly.

Still got a black screen? Please try Fix 6, below.

Fix 6: Perform a system restore


If this black screen issue occurs only recently when you have done some
changes to your computer, such as installing a new program or running a
Windows update, chances are these changes are not very compatible with the
operating system and trigger the black screen problem. So you should
perform a system restore to revert your laptop to a previous state before these
changes.

1) On your keyboard, press the Windows logo key and type system restore,


then click on Create a restore point once it shows up as a matching result.
2) In the System Protection tab, click System Restore….
3) Read the on-screen descriptions about what a system restore will do and
will not do and click Next to continue.
3) Tick the box for Show more restore points and select the restore
point that you want to use to revert your computer to and click Next.
4) Follow the on-screen instructions to complete the system restore process.

5) Restart your computer to see if the black screen issue has been fixed.

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