…Our group came together for the purpose of completing the project planning assignment. As Harrison and Lock (2004: 55) explain our team’s ‘life equated with the project duration’. I believe we progressed through the stages of group development described by Tuckman (1965). Initially we were uncertain of the actual task requirements and spent some time getting to know each team member, experiences typical of the ‘forming’ period. We then spent a lot of time determining who would take responsibility for tasks and setting group standards during the ‘storming’ period. This stage was very unproductive and upon reflection of various rKeller (1998) explain, the leader would set clear objectives for individuals, balancing the needs of the task and team, whilst mo tivating individuals. Motivation techniques such as Maslow’s ‘Hierarchy of Needs’ (1943) and Hertzberg’s ‘Hygiene Factors Theory’ (1959) could have been used to motivate individuals. Following this our group showed traits typical of the ‘norming’ period, adjusting to each others way of working. We eventually came together and worked well as a team, reaching the ‘performing’ stage, also termed by Ansoff (1968) as ‘synergy’. At this time our team reached its peak of effectiveness as there was motivation to complete the task. In future, I will prepare to go through difficulties when undertaking group work, realising that it is a natural stage in the life cycle of an efficient group… evolved … There is a distinct, yet subtle difference between groups and teams, and often people sub-consciously come together as a group. In some respects we formed as a group because we knew each other ‘in terms of a common social category membership,’ (Hogg and Abrams, 1993 cited in Drake, et al.). But we can also view ourselves as ‘interdependent individuals…sharing responsibilities,’ (Sundstrom et al, 1990) for the outcome of the project. We undoubtedly worked together as a team, as we all had a common objective and responsibility to finish the project. We ensured that we specified clear project aims and objectives (Field and Keller 1998) from the outset to provide direction and a point of reference. A leader emerged early on, which meant work became more structured and was delegated to various members of the team. Delegation was at the lowest possible level. The members appeared to appreciate this as they could work on various aspects in their own time and their own environment. However, motivation became an issue with individual work as opposed to ‘rallying’ together as a team. Adair’s (1990) team leadership theory of balancing team needs, task needs and individual needs is closely linked to motivation and may, if it had been applied, have gone some way in helping to increase morale and motivation within the team…
Although there were only four people in our team, some of the roles that Belbin (1996) identified were evident in the way we worked. For example, there was a leader who took on the ‘co-ordinator’ role by delegating, a ‘shaper’ who was very much task-orientated, and an ‘innovator’ who fuelled the project with ideas and the ‘completer’ who was concerned with all the details in putting it together. Although initially, we were organised, the group found it difficult to further the project planning process because of other commitments; coursework deadlines, dissertation work etc, and so managing our time became an issue. A difficult aspect of team working is getting everyone together for extended periods of time. According to Cohen and Bailey (1997) project teams are time limited and require considerable application of knowledge and expertise. For the majority of the group, myself included, MS Project was new software and therefore demanded more time. However, the tutorial sessions were a good support to this and laid the foundations for the group.