Professional Documents
Culture Documents
MPCE-025
BY
MAPC-II Year
IGNOU
Name of Learner – Parveen Kumar
APPENDICES
Counseling case of :
1. HC Tailor
2. Excessive consumption of liquor by ASI/GD Chanderkesh.
3. Aggressive behavior
4. Abnormal behavior
5. Poor concentration
6. Behavior problem due to performance pressure
7. Highly ambitious Trainee
8. Stress due to death of father affecting Training performance
9. Poor performance in Training
10. General anxiety disorder
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APPENDIX-I DECLARATION
(Signature)
––––––––––––––––––––––––––––––––––––––––––––––––––––––
APPENDIX-IV RECORD OF VISITS/ACTIVITIES CARRIED BY LEARNER
––––––––––––––––––––––––––––––––––––––––––––––––––––––
Date of Time Placed Nature of Name and Remark
visit duration visited work signature
of
To
From concerned
Authority
Note:
1 ) This includes visit to the organization/institute where the internship is
carried out and interaction with the academic counselor allotted
to the learner.
2) This is to be duly signed and attached in the final Internship report.
3) Multiple copies of the blank for can be taken.
Session – 2
Objectives
1) To know further about the client’s interest and to give him
necessary information about the related careers.
2) To provide the client information about the various fields of his
choice in which he can get job and help him to choose courses
related with these jobs.
The verbatim conversation with the client is as follow:
Counselor:- Hello Sahil, come in, come in…….How are you.
Client:- Quiet well Mam.
Counselor:- So have you done your homework and decided that which
subject you will prefer at the 1st position.
Client:- Yes mam I would like to have chemical engineering or chemistry
(HON), or any field related with forensic science. Then as a 2 nd option I
would like to have math’s and then M.E.
Counselor:- O.K. then its better you prepare for your board exams as
well as for AIEEE, BITS(Pilani), and IIT entrance exams and score good
rank to achieve your target.
Client:- O.K. Mam I will do that.
Counselor:- Then you can even take the advice of your parents and
decide. Sahil you can join some good coaching classes which will
prepare you for these competitions.
Client:- Mam, I will talk to my parents and join some classes which will
help me to achieve y target.
Counselor:- If you parents have some doubt about your interests then
you can have aptitude test done by the professionals and clear their
doubts. This is also the way to analyze your interests, likes and dislikes
to choose career options. Thanks for your sincere advice.
SESSION OUTCOME AND ANALYSIS:-
Interview with the client indicated that he was interested in a career
which is challenging, respectable and highly paid. However his choice
was based on information provided by other people. It was apparent
that the client had very little information/knowledge about the fields
related with his choice of subjects. Counselor gave information about
careers in those in which interest had been expressed by the client.
The client had a very limited knowledge about other
occupational fields, this session provided him opportunity to explore
other avenues, and express hi thoughts about these careers and clarify
his thoughts and doubts. The counselor tried to answers the client
quarries. So this session was instrumental in further strengthening the
rapport between the client and the counselor by providing right career
guidance to the client.
-8-
2. COUNSELLING CASE OF
CAREER CONFUSION
-9-
COUNSELLING CASE OF CAREER CONFUSION
Name : Ashutosh Vyas
Age : 16 Years
Father’s Name: Anil Vyas
Profession : Business
Mother’s name: Ms. Rekha Vyas
profession : Housewife
Sex and child : Male
Class Section : 12th –C
Sibling: only child
Physical appearance :
Ashutosh is medium height , thin, by having good health, he has fair color,
curly hair, well dressed and talks in a soft voice and low pitch.
Type of Case: Voluntary
Type of problems: Career confusion
Background information :
Ashutosh, sixteen years old boy, is a student of 12 th class. He voluntarily
sought help of counselor, with the problem that he cannot decide on a career after
10+2. Ashutosh’s father runs their own property business and mother is a simple
housewife. His family consists of his parents and himself. He has good relationship
with his parents and friends. He is very good in fine arts but not opted it as a
subject in 12th. Ashutosh’s past academic achievement revealed hin to be a low
performer. He has scored 42% in the 11th.
The problem as stated by Ashutosh is his inability to decide a carrier after
10+2. He does have a few options such as computer programming, B.com(pass)
etc. but is unable to decide on what to choose finally. Equipped with his
knowledge the counselor began her first session.
-10-
Session-1(Initial interview)
Objectives:
(1)To build rapport with the clients by creating environment of
warmth, acceptance, trust so that the client feels free to discuss
his problem.
(2) To gather basic information about the client to understand his
problem in the context of hi environment and family condition.
Since the client had already talked to the counselor about his
problem, the counselor had an idea about his concern. After
exchanging the pleasantries and making the client comfortable
and seated, clients problems was discussed as.
Verbatim conversation with the client :
Client : I don’t know what to do after my 12 th class. I just do not know
what to say.
Counselor: oh, your are finding it difficult to take as decision about your
future career.
Client : Yes, Mam.
Counselor: Ashutosh, I would like to understand your difficulty tell me,
what you have studied in class 11th.
Client: I was interested in opting science but due to low scores in the
class 10th I got commerce stream with math’s(pause).
Counselor: I see……..what was your performance in the 11th?
Client: I got umm…..62% Mam, but 39% in math’s and 42% in science.
Counselor: Did you expect to score higher? What was the reason for
getting 62%.
Client: I am an average student but it was due to my carelessness and
low concentration.
Counselor: Paraphrasing, so you never aimed very high in life but
wanted to do well in board exams but due to lack of confidence
not did well.
Client: Yes Mam (visibly relaxed and relived that ) the counselor has
been able to understand his inability to get good marks.
Counselor: How was your performance in class 11th.
Client: Mam, So So-43% same due to lack of concentration.
Counselor: Have you ever tried to increase concentration?
Client: No, Mam but it troubles me.
Counselor: We will discuss this too--- but what about your career? Have
you got preferences, a few options? that you may have
considered for a career.
Client: Oh, well, I often think of computer as one possibility or hotel
management as 2nd possibility.
Counselor: Did you anything about computer programming or hotel
management.
Client: Not much Mam. (Nodded)
Counselor: Hum….Well Ashutosh, for a career in computers it will be
preferred if you have done Math’s in higher secondary. But you
say you are doing commerce without Math’s, which are the
subjects you like?
Client: I have Math’s as an additional subject.
Counselor: So you also opted Math’s as an additional subject.
Client: Yes Mam.o.k.-----
Counselor: Are you preparing it well for exams?
Client: Till date, No Mam.
Counselor: Have you discussed your future plans with your parents?
Client: Yes Mam but they say what the hurry,decision can be made
after I do my 12th class.
Counselor: Ashutosh, do you want them to take this decision for you?
Client: (thinking for some time)I may do whatever, they ask me to mam
I told you, I am finding it difficult to concentrate on my studies.
Counselor: For that I would like to know how you study, the time you
spend on studying. Do you plan before hand for the day i.e. what
you are going to study?
Client: I only decide the time of studying.
Counselor: I hope you can make a plan of study which you will be able
to follow, for how long do you can study at a stretch?
Client: May be an hour, after that I want to get up for at least 15
minutes.
Counselor: So Ashutosh, initially you can keep study period of an hour
each with 15 minutes break. Think of that 15 minute’s break
whenever your mind start to wander it may help to concentrate
just imagine how happy you will be after half an hour’s
concentrated study.
Client: Yes Mam, even now when I think of it, it make me feel very
happy.
Counselor: So you can reward yourself in those 15 minutes by engaging
yourself in an activity that you really want to do or dong anything
of your choice.
Client: I will try this Mam.
Counselor: After you have tried this for ten days, tell me whether it is
helping to concentrate or not?
Client: Yes Mam.
Counselor: Next time when you will come, we will discuss about your
qualities and related career possibilities for you.
Client: o.k. bye Mam, I will definitely come.
Session outcomes:
This session mainly aimto gain trust and confidence of the client and
gather information about his academic performance. The counselor
tried to assess the nature of the problem of the client. In this regards,
the counselor was quite successful. She was able to bring out some of
the client’s weak point, inability to perform well due to poor
concentration, unsystematic plan of study etc.
The client’s liking for art was revealed. The counselor also come to
know that the client had dependence on parents on tter related to
planning and choosing a carrier and he lacked sufficient awareness and
ability to take his own decision. This showed that client had not done
his own thinking on a future career. He lacked self-understanding as
well as information about the different occupations open to him.
The reason ended with helping the client think about his interests
and abilities and suggesting to him same ways to concentrate more in
studies in planned way.
Session-2
Objectives:
(1) To know further about the client’s interest and to give him
necessary information about the related careers.
(2) To provide the client information on the nature of work, the skill
required for employment in computer and in hotel management
and the other areas.
The verbatim conversation with the client is as follow:
Counselor: Hello Ashutosh, come in, come in------How are you.
Client: Quiet well Mam.
Counselor: So did you do something of your interest this week. You said
computer’s interest you. Have you ever treid working on a computer?
Client: No, Mam, not yet.
Counselor: Suppose yo join a very expansive computers course and
Later-on find out that you are not so much interest in it or you do not
enjoy working on the computer as much as you had imagined it, then
what do you think you would do.
Client: Perhaps I may have to leave the course.
Counselor: o.k. It seem to me that the idea of thinking up computer has
appealed do you lot but you don’t know that to have a full-fledged
career in computes, on need science and math’s as well as must have
certain abilities such as an analytical, numerical and abstract thinking.
Client: Mam, how do I knows whether I have these abilities or not?
(With a concerned look).
Counselor: These are the ways to increase ones understanding about to
such things. One way is to analyses your interests, likes and dislikes
from an understanding of your daily routine and way of life.
Information about various characteristics and temperamental qualities
can also be obtained by taking some psychological tests.
Client: Yes Mam, I would like to take such tests, Mam what if I do not
have these abilities essential for becoming a programmer (with
nervousness).
Counselor: In that case you would try to find out in which other areas
your interest and aptitudes lie. I would give you a few psychological
tests and discuss information related to your achievements like etc.
obtained from other sources.
Session outcomes and analysis:
Interview with the client indicated that he was interested in a career in
computers. However his choice was based on information provided by
other people. It was apparent that the client had very little
information/knowledge about the filed. Counselor gave information
about some other careers in which interest had been expressed by the
client.
The client had a very limited knowledge about other occupational
fields, this session provided him opportunity to explore other avenues,
and express his thoughts about these career and clarity clarify his
thoughts and doubts. The counselor tried to answers the client
quarries. So this session was instrumental in further strengthening the
rapport between the client and the counselor.
Counselor’s assessment of client’s problem:
It was clear by now that the client was unable to decide upon a career
because of lack of adequate information about him as well as the
various occupation which he could pursue. He was not sure of his
interest’s aptitude and believed that a career could be chosen on the
basis of suggestions made by others. Counseling thus helped the client
become more aware of his interests and career opportunities available
to him. Counselor shows the client way to explore on his own. Some
new avenues by directly talking to people in jobs. Counselor also
decided to obtain more information about client disposition with the
help of life career assessment.
Session-3
Objectives:
1) To use life career assessment to enhance client’s self-
understanding.
2) To use client’s information for taking decision about a future
career for him.
In this session, client was explained the use of life career assessment
(LCA) for choosing a future career for oneself.
Information obtained on standardized tests, LCA can be used to help
the client understand the relationship that he may have with
environment on consistent way a person uses for negotiating with the
world. The consistent way of behaving or responding to situations,
events or people are known as themes. (Themes are the ways people
express ideas, beliefs, altitudes and values about themselves or well as
about others). These are many different themes by which people
operate using a number of themes. The themes that individuals tend to
use constitute their life style though they may not be aware of it. Hence
a major purpose of LCA is to initiate the process of helping clients
clarify their attitude an approach of life.
Career psychologists have suggested a variety of ways of
organizing the life career themselves, In this case a popular frame work
presented by J.L. Holland(1979) was used to categories the life career
themselves emerging from the L.C.A the frame work provides following
classifying themes according to descriptions of sex personality types as
give below, which are written on cards were give to read.
ARTISTIC: Dislikes routine, supervision is expressive, original,
Adventurous, impulsive, spontaneous, abstracts, Thinks like novelty,
change, varieties.
SOCIAL: Adaptable, interested, co-operative kind, friendly, Insight fell,
generous, sociable, understanding, Guiding, popular, idealistic,
adventurous, energetic, ambitions, Independent, sociable, persuasive,
assertive, optimistic, self-confident, dislike routine, supervision, seeks
reward recognition etc.
CONVENTIONAL: Careful, persistent, systematic, structured, Efficient,
confirming, practical, conservative, inhibited conscientious, likes
details, complete tasks etc.
RELATED: Systematic, structured, efficient confirming, practical, works
with tools machines, conformists, precise, Methodical materialistic,
frank, honest, humble Natural, persistent, modest, shy stable, thrifty.
INVESTIGATIVE: Analytical, efficient, cautious, like to investigate,
methodical tried to understand, tries To salve problems, work with
precision, Independent, modest organized, reserved etc.
Information obtained through career assessment can be used for
client’s own estimate of the skills and competencies they process. Still
another is counselor’s estimation of the client’s skill and abilities.
The counselor began to collect information pertaining to all these
aspects by talking to the client about his work experience (if any) daily
schedule and experience.
The verbatim conversation with client is as follow:-
Counselor: Ashutosh, please tell me about your family and daily routine
As it would help you to know your performance of Engaging in some
activities more than the others.
Client: I get up around 6:30 am after having bath and dressing Up, I
study till breakfast is ready, After the breakfast I leave for school.
Counselor: What about holiday is the routine different?
Client: My morning routine is always the same, even on holiday
(systematic, structured, conventional theme).
Counselor: Who wake up you?
Client: I get up myself mostly. Only during exam days, I use an alarm
clock (independent, enterprising).
Counselor: What is your routine for rest of the day (after school) .
Client: I wash my hands, change my dress and take lunch and then rest
for half an hour after that I study or go over to my friends place.
Counselor: Do you help in house hold work.
Client: Some time Mom, I take tea, sandwiches or serve the guest or
bring thing form market and sometime ever help my mother in
cleaning the house (co-operative, helping).
Counselor: Ashutosh, would you tell me what you like to do best?
Client: (smiling) the best thing is that I like to do is to meet friends, talk
to them, and do with them, I am also find to making partials (friends),
meeting people and I like to make friends (theme-social, artistic).
Counselor: And what do you like most?
Client: I didn’t like to be alone especially working alone, also I like to
complete task once started. (Theme social-perseverance)
Counselor: Well, Ashutosh have you ever taken up any time part time
job?
Client: No, Mam, my parents will not allow me even if I want to.
Counselor: Hum ----tells me Ashutosh, how you would like to spent a
free day.
Client: I would like to draw or read magazines particularly the food
column and recopies for dishes and spend the day making something
new from mothers cooked dish. In the evening may be I would go to my
friends place and we would go for a long walk and chat.
Counselor: You and Your friend have similar interests.
Client: Yes Mam, but unlike me he is quite sure that he will do either
hotel management or computers.
Counselor: Ashutosh just thinks what makes you fascinated toward
computer field as a career?
Client: Mam, these days computer trained people are in demand and
even very good salary. (Here, the counselor tried to find out the reason
why the client had decided to opt for a career in computers and to
know what information she had gathered on her own in the career she
wanted to pursue).
Counselor: What do you know about the job of computer programmer?
Client: A little bit Mam, they have to learn the computer language and
packages and write programmer in computer language.
Counselor: So you do know something.
Client: Well I really don’t know, I have no idea because I have not learnt
it.
Counselor: That’s alright, let’s see whether you have nay idea of your
personal qualities.
Client: Mam, I have a lot of patience with people. I am usually one to
sort out things after listening the people partiantly.
Counselor: And what about your weaknesses?
Client: My biggest weakness Mam is being poor in studies (pause) I
cannot grasp things very fast that is why I am poor at Math’s and
Science and that is why I did not go for Science.
counselor: Ashutosh form all that you has told me about yourself. I
gather that you like to be with people, like to share things with others.
YOU also care for others feelings and have a special liking for activities
which involves designing decorating food, teems etc.
Client: Yes Mam.
Counselor: You also said that you are not very good at Math’s and
Science and take time to grasp things, analyze them etc.
Client: Humm (Nod).
Counselor: In order to obtain more information and idea about your
strength and weakness we can conduct psychological test on you. Till
now I don’t think you need these tests.
Client: O.K. Mam.
Counselor: We will continuous with the discussion further in the next
session and will see whether you require testing or not.
Client: Thank you Mam.
Counselor: O.K buy, see you soon in the next session.
Session Outcomes:
This session was aim at getting a picture of the client’s abilities,
preferences, and interest areas. ‘For this purpose a discussion of his
daily routine, use of leisure time, hobbies etc. was done. The exercise
provided some understanding to the client about his abilities to do
certain tasks. The interview data also revealed to the client his interest
in certain activities. He exhibited initiative and independence by
expressing his in culmination to take up a part time hob, doing daily
chores on his own, has social interest in spending time in the company
of others, his aesthetic interest by engaging himself in drawing, painting
and reading about new dishes etc. Counselor’s reflection skill gave an
insight to the client about his strength an weakness.
He was also made to think of reasons for decide on computers as a
career and whether these were plansible enough. He also become
aware of his interest in hotel management, painting as he spent time
knowing about these things.
However in order to further enhance understanding of client’s
personality, characteristics, way of thinking and dealing with various
situations test were administered and their result were discussed in the
next session.
Session-4
Objectives:
(1) To convey the client all the information that had been gathered
from interview and other assessment techniques.
(2) To provide the career information corresponding the picture of
the client’s dispositions etc.
(3) To terminate the counseling interview.
The counselor started the season by presenting all the relevant
information gathered from various sources. First, information about the
positive of her personality was communicated. client was give the
feedback that the data collected indicated such as his high degree
patience, empathy amicability, social ability etc. which shown him to be
a social caring person having understanding towards others. However,
he was also made aware that his score on aptitude test (aide) required
in computer courses placed him on a below average position which
was not very encouraging.
High numerical ability, originality in thinking and quick grasp of ideas
and ability to work alone for long stretches in necessary to be
successful in a career in the field of computers. The client was told that
these qualities did not emerge prominent in his where is social
qualities, amicability, patience caring and concern for others make him
more suitable for areas such asocial work source, sales and helping
professions. Some occupational areas that were therefore suggested
were hotel management, fine art, psychological and social services etc.
IDENTIFICATION DATA:
Name: Kanika Verma
Age: 15 Yrs.
Father’s name: Mr. Vinod Kumar
Profession: Senior Manager in Vijaya Bank
Mother’s name: Mrs. Babita Verma
Profession : Housewife
Sex of child: Female
Class & Section : 10th B
Sibling: One Brother
PHYSICAL APPEARANCE:
Kanika, a fourteen year old, is a student of 10th class. Kanika is tall, robust body
girl of fair color. She is healthy, groomed and well dressed. She has a smiling and
open disposition.
Type of problem explained by Client: I get angry very soon.
Type of case: voluntary
BACKGROUND INFORMATION:
Kanika came to me on her own and straight way started talking about her
problem and said madam, I get angry very soon.
Behavior is relating to the problem. She came to me on her own and seemed
pretty sure of her problem and was very much interested in overcoming this. Her
habit of getting angry very soon often made her upset. She was concern about it
and opens to discuss the whole thing. Through the session it was observed that
this behavior of hers interfered with her daily routine.
A 10th standard student Kanika is the eldest child of her parents. Her father is
senior manager in Vijaya Bank and her mother is a housewife. Her rapports that
her mother always lacks of desirable model representation. She also gets annoyed
when her mother compares her with other children and her younger brother. She
reported that her mother is overprotective, strict, and dominant and favors her
younger brother as he is a male member. Although she does not certain acts of
her mother but still she is fond of her. Even from student information blank it was
gathered that she wanted to participate in each and every activity but her mother
does not allow her and keep telling her that she is a grown girl, so she must
behave accordingly. As the client cameo her own to talk about her problem it did
not take much to establish rapport with her.
CLIENT’S ASSESSMENT DATA:
On asking he raim in life she just smiled and said she wanted to do engineering in
computers. According to the scores in 9 th class it seemed she is good in science.
She likes to gather information about different things through the internet. She
participates in activities such as debates and creative writing and drama.
SESSION 1 : Initial Interview
Duration: 20 minutes
Date:
Medium of conversation: Bi-Lingual (Hindi and English)
Place: Counselor’s Room
Case type : Voluntary
OBJECTIVES:
1 To establish rapport with the client.
2 To help client to open up and express her feelings without any hesitation and
come out with her problem.
3 To gather relevant information about the client and her background.
The verbatim conversation with client as follow
Counselor’s Charts Dialogue Interpretation
Introspections
skills Alternate
Response
CL: Madam I want to talk to you. Paraphrasing and I could have
reflection skill asked factors
CO: Yes, come in sit (once seated at a also which
comfortable angle with each other) what irritates her
is it that you want to discuss?
The rest of the session went off in knowing about her background and general
information.
SESSION OUTCOME AND ANALYSIS:
The client was motivated enough to come alone without any situation. The initial
rapport building took no time and she verbalized her problem to the counselor.
The client was very quick to open up and came up very easily with her problem.
Paraphrasing and reflection skills used by the counselor helped to convey to the
client that her problem had been understood. The issue was more home oriented.
PLANNING THE STRATEGY FOR NEXT SESSION:
I had told her that we will meet tomorrow. She said she would come in zero
periods, I said ok. I planned to work on this problem and to find out what are the
situations at client’s home that make her angry. I would ask her to relate same
incidents which make her angry.
SESSION 2
Date:
Venue: Counselor’s Room
OBJECTIVES:
1 To find out the different situations in which the client gets angry.
2 To know about the client’s concern in details in order to find out causes under
the concern.
The verbatim conversation with client is as follows:
Counselor’s Charts Dialogue Interpretation Introspections
Skills Alternate
Response
CL: May I come in madam? Paraphrasing and
reflection skills
CO: Yes, please, How are you?
SESSION OUTCOME:
Information regarding her problem was revealed in this session. As I was able to
express interest in the client’s problem, this made her talk about herself. I was
able to elicit situations which she told made her angry. The school and outside
environment was not the cause but parental pressure to do what they wanted
made her to react in this way. The case was clear and easily understood. She was
made to understand that we all get angry at one or other times but have to learn
to manage situations and our anger to prevent our image, relationship as well as
to live happy life.
SESSION 2
Date:
Venue: Counselor’s Room.
OBJECTIVES:
1 Conducting the session using storytelling and asking few questions to make her
realize side effects of anger.
2 To understand what makes her angry.
3 Recognize ways to manage anger.
INTRODUCTION:
The session to be conducted in a story strategy and y asking question at the end
of story leading to self-understanding.
The counselor started with a very interesting story. There was a little girl called
Varuna who did not have any friend and nobody liked to play with her. Her
teachers also did not live her much and her parents were unhappy with her. Did
you know why? (Pause) It was because she was very short tempered and used to
argue, use abusive language and get into fight with everyone. One day her mother
gave her board and some drawing pins, she told her that every time she lost her
temper and abused or fought with someone, she was to go to her room and put a
pin on the board. At the end of month, now the board was full of pins. Varuna’s
mother asked her to remove the pins form the board. She did so. Her mother told
her very gently to see how many holes that she had made on the board by
sticking the pins. Each hole on the board represents someone you have hurt. You
have made many holes in their heart by your behavior. Do you think you can
repair al the hurt you have caused to so many people?
Varuna’s realized how much damage she has done to her friends, family and
teacher even to strangers and she resolved to change herself. Now the counselor
asked the clients few questions.
The verbatim conversation with client is as follows:
Counselor’s charts Dialogue Interpretation Introspections
skills Alternate
Response
CO: What did you learn from the story? Paraphrasing and
reflection skill
CL: That anger hurts the other person.
Sometimes the damage cause by our anger
may not be repaired.
SESSION OUTCOME:
All of us experience anger, In fact even most tolerable person will get angry if
pushed beyond a point. The difference between a short tempered and a calm
person is in the level of tolerance and the way they express their anger.
I told her that there are three main approaches to anger management:
1 Expressing.
2 Suppressing.
3 Calming.
I also discussed that anger could be managed through the following:
1 Deep breathing.
2 Change the way you think.
3 Problem solving.
4 Better communication.
5 Using humor.
6 Avoidance.
I tried using storytelling I found this very effective as she really enjoyed hearing
the story and later she came up with a very innovative story on anger
management. I handed a leaflet to her and encouraged her to put it at a place
where she could see it daily and mange her anger.
LEAFLET HANDED TO CLIENT:
Some tips to manage anger:
1 Talking a deep breath.
2 Leaving the place/situation.
3 Talking about your feelings with someone else who is not involved.
4 Listening to music/dance.
5 Writing a letter to the person and then destroying it or write a diary.
6 Helping someone else.
7 Watching a funny movie.
8 Spending time on your favorite hobby.
9 Doing something creative.
10 Spending time with a pet.
11 Doing something that makes you laugh.
12 Drinking water.
13 Meditation.
14 Ignoring the situation.
15 Talking a pillow on your face and scream.
16 Remind yourself of good jokes.
17 Playing a game of interest.
18 Watching T.V.
19 Telling and explaining the anger is useless.
4. COUNSELLING CASE OF ABNORMAL
BEHAVIOUR
Counseling Case of Abnormal behavior
Identification Data
Name: Aditya
Age: 10 Years.
Father’s Name: Mr. Rajender Singh
Mother’s Name : Ms. Neetu (divorced)
Profession : Service
Sex of child : Male
Class & Section: 5th –A
Sibling : Only child
Physical Appearance: Aditya is a cute child of normal height, fair color, having
curiosity to know everything and attract everyone by his smile.
Type of Case: Referred by class teacher.
Type of problem explained by teacher: Aditya is a cute boy but very talkative
and have habit of roaming in the class in each period. His work of every subjet is
in complete. When teacher is teaching or doing some work on the board he is not
able to keep pace with it due to lack of either stationary or concentration. He
never brings complete study material according to time table.
Background Information: Aditya is a student of class 5th –A, lives with his Nanaji’s
family as his mother has divorced her husband, as he was criminal and tried to
burnt her. His mother has to earn to be independent as her parents don’t want to
bear with her. They are allowing her to stay with them after court’s order. Her
brother is also selfish and don’t want her to stay with them. But she has no choice
till her son grow up. Her brother’s children also not like this boy aidtya nad keep
on passing comments, do not share things and toys and beat him. So after school
he is forced to remain confined to a single room alone. Although grandparents
serve him food but do not allow him to watch TV so he is deprived of luxuries of
life.
Session -1
Duration---20 minutes
Medium of conversation- bilingual (English & Hindi)
Place: Counselor’s room.
Objectives-
1 To establish report rapport with the client so that he is able to express his
problem.
2 To gather background information about the client.
CO: Why?
Session-2
Date—
Venue–– Counselor’s room
Objectives:-
1) To find out various causes/factor which are responsible for Aditya’s behavior.
2) To find out way to help the client to gain confidence.
SESSION:-
Date:
Venue:- Counselor’s room
Objectives
1) To find out what are the various issues responsible for this problem.
2) To find out whether these issues are family oriented or there are other
problems.
The verbatim conversation with client is as follows:-
Counselor’s Charts Dialogue Interpretation Introspections
Skills Alternate
Response
CL: Good morning, Madam. Paraphrasing and I could have
reflection skill asked about
CO: Hello, How are you? various
reasons for
CL: I am fine Madam, but I could not able to not getting
concentrate in my studies these days. time to study
CO: Why?
CO: Why?
CL: Football.
CO: Why?
PHYSICAL APPEARANCE:
Neetika Singh is a tall girl whitish color, neatly dressed and has an innocent look.
She talks in a pitch and volume.
Type of case: Referred by class teacher
Type of problem: Neetika was crying in the examination hall and was very upset
on asking she told me that she was not able answer three mark question and this
will reduce her rank and her friends will make fun of her. Teacher will scold her so
she was very much upset.
BACKGROUND INFORMATION:-
Neetika is 12 years old girl of 6 th standard. through the session by play way
method and reflecting skills it was revealed that Neetika was a normal and
ambitious child and always topped her class she is the only child so little
pampered also. Her parents are overprotective. She wanted to be ahead of all the
students in the class from 1 st class. When she was in 4 th class she got less marks in
one of her subjects and her subject teacher insulted her badly that hurt her so
much that she became mentally disturbed to such an extent that she was
admitted in the hospital for treatment and took her almost three months to
recover the impact of that insult was so deep that till today on loosing marks she
feels very upset and start crying. So her problem is behavior related and needs
more counseling
SESSION-1
DURATION : 20 minutes
Date:
Medium of conversation : Bi-lingual(Hindi-English)
Place: Counselor’s room
Objectives:-
(1) To establish rapport with the client to help client open up and express himself
and come out with his problem
(2) To gather relevant information’s about the client and his background
The verbatim conversation with the client is as follow:-
Counselor’s Charts Dialogue Interpretation Introspections
Skills Alternate
Response
CO: come in Neetika and sit down (seated I observed that She I could have
squarely facing each other) How are you was nervous And shown
feeling now? even stammer empathy by
sometimes while holding her
CL: I am feeling fine Madam. answering. hand.
CO: Can I have little conversation with you? Play way method
SESSION: 2
Date:
Venue: Counselor’s Room
OBJECTIVES:
To find out various factors which are responsible for upsetting behavior of
Neetika.
To know how much Neetika is able to improve her behavior in relation to
academics.
The verbatim conversation between with the client is as follows:-
Counselor’s Charts Dialogue Interpretation Introspections
Skill Alternate
Response
CO: How are you? Paraphrasing
and reflection
CL: Madam, fine. skills
From the past two session reasons for her abnormal behavior emerged are:-
1 Only child in the family so very sensitive and pampered.
2 Parents pressure to score good marks. Her own very ambitious nature.
3 Pressure to lose position in the class.
8. Case of stress due
to death of father
affecting academic
performance
Case of stress due to death of father affecting academic performance
Identification data:
Name: Srishti Gupta
Age : 14 Years
Father’s name: Late Mr. Arun Gupta
Mother’s name: Ms. Sonia Gupta
Profession: Service
Sex of child : Female
Class section: 8th c
Sibling: One sister and one brother
SESSION………….2
Date:
Venue: Counselor’s Room
Objectives:- To find out factors affecting her studies and other reasons for her
frustration.
To find out ways to help the client to gain confidence and to sort out her problem
The session started with enquiring form client what was it that she actually
wanted to talk her. The client said she was worried about her future. Counselor
therefore enquired from the client.
The verbatim conversation with the client is as follows
CO: What do you wants to be?
CL: I wanted to become a good lawyer like my father but now it is not possible.
CO: Why not?
CL: As I am not able to put whole hearted efforts in studies due to my family
conditions, (she became uncomfortable while saying this)
CO: Be brave you are such a wonderful person (holding clients hand
communicated empathy ) we will together prepare a schedule which will help you
to gain confidence and help to improve your performance in the class.
CL: Really is it possible?
CO: Yes definitely, I will also teach you muscle relaxation exercise to keep away
tiredness.
Then both worked an prepared time table to help Shristi in her routine so that
she will be able to cope with stress easily and achiever her target in life. She was
told if she will still have problem she can come any time for help. She was also
taught ‘Shavsasana’ as relaxation technique.
BACKGROUND INFORMATION:
Yashank was referred to me by his class teacher. Through the sessions by using
play way method and reflecting skills it was observed that Yashank has low
interest in studies. Although he is a normal child who lives in a joint in a family
with his parents and cha-cha, Chachi and their daughter. He is fond of his cousin
and loves her. A fifth class student Yashank is the only male child in his family and
seems quite pampered. When he was in 1st class his Naninji died and his mother
was not able to bear the shock of her mother’s death and she started behaving
strangely and had attack of severe depression. Due to her illness she was not able
to look after her only son. As father is also not well educated and busy in
managing business and other day to day needs so not able to pay proper
attention to his son. He was not able to coordinate between his son’s education
and other activities of life which resulted in poor performance of child i
academics.
SESSION----1
Duration: 20 minutes
Date:
Medium of conversation: Bi-lingual (Hindi-English)
Place: Counselor’s room
CASE-TYPE: Referred Type
Objectives
(1) To establish rapport with the client to help client open up and express himself
and come out with his problem
(2) To gather relevant information’s about the client and his background
The rest of the session went in knowing about his background and general
information’s about him.
SESSION OUTCOME AND ANALYSIS:-
The client was motivated enough to come alone without any hesitation. The initial
rapport building took no time and he verbalized hi problem to the counselor. The
client was very quick to open when play way method and reflecting skills were
used by the counselor helped to convey to client that she wanted to sort out his
problem by knowing the causes.
PLANNING THE STRATEGY FOR NEXT SESSION:-
I had told him that we will meet tomorrow and I also asked him which Period he
was free. He said he could come anytime as he shown inclination to miss classes.
We identified that zero period was the extra-curricular activity period.
So I planned to work on this relationship to find out what are the other factors
which are responsible for the poor performance of the Yashank.
SESSION----- 2
Date:
Venue:- Counselor’s Room
Objectives:-
To find out various factors which are responsible for his poor performance in all
the subjects.
To know how much Yash in concerned about his performance in studies.
The verbatim conversation with the client is as follow
Counselor’s Charts Dialogue Interpretation Introspections
Skills Alternate
Response
CO: Please come in Yash how are you? I can feel his
unwillingness
CL: Madam, fine. for this tasks
On the next counselor meet his father and discussed about his performance and
also suggested some ways to help the child. Father also showed concern for his
son’s performance.
SESSION OUTCOME AND ANALYSIS:
From the past two sessions two reasons for his poor performance emerged are:-
1) Only male child in the family so pampered
2) Mother’s poor health due which feels lonely. Father not well educated and
have no time for his son.
10. COUNSELLING
CASE OF GENERAL
ANXIETY DISORDER
COUNSELLING CASE OF GENERAL ANXIETY DISORDER
IDENTIFICATION DATA
NAME : Anamika
Age : 17 yrs
sex : Female
Educational Qualification : 10+2
Occupation : Student
Marital Status : Unmarried
Father’s occupation : Shopkeeper
Mother’s occupation : Housewife
Spouse’s occupation : ----
No. of sibling : 01 Younger Sister
No. of children : ---
Type of residence : Permanent House
Urban/Rural : Urban
SESSION—1
OBJECTIVES:
To take detailed case history of the client.
DETAILED INFORMATION:-
In first session or Pre-Counselling session, the following information was
obtained.
1 FAMILY BACKGROUND:-
She has been staying with her parents in their permanent house since her
birth. Her father deals in business of readymade garments. Her mother is a
housewife. She has a younger sister who studies in 10 th standard. No one in her
family suffered from any psychological illness. They share good bonding and
cohesion. Her father is the strictest person in the family and she is closest to her
sister. Though her mother is not much educated but she is quite liberal and
modern. whole family is worried about Anamika as she stared being stressed and
quite.
2 EDUCATIONAL BACKGROUND:-
She passed 10th from a private school nearby her house. Mostly she has
been either first or second in her class. She was a bright student and was loved by
all school teachers. She got many prizes in singing and other stage performances.
She never received any complain from her school side. The she got admission in a
high ranked college and started 10+1 in Physics, chemistry and maths. She was
happy till mid of 10+2 and suddenly lost her attention in studies and became
weak in academics. Her attendance got also decreased at that time.
3 RELATIONS WITH FRIENDS:-
She had many friends from her school as well as her locality. Earlier she was
very social and outgoing girl. Even after entering in college her school friends
were in her touch. She often called her old friends to her home. But now a day
she doesn’t interact with any of them. Though she doesn’t have any enmity but
she doesn’t wish to meet anyone.
PROBLEM FROM CLIENT’S VIEW:
As told by her parents, she is not able to sit peacefully and talk properly.
She is not able to take any decision. She remains stressed, restless and frustrated.
She doesn’t to much physical activities now a day. She stopped going out of
home. She fluctuates in her thinking. She gets up in between a talk and starts
walking around. She gets angry on asking anything.
PROBLEM FROM COUNSELOR’S VIEW:
After listening the parents and observing her, she seems to be suffering from
GAD(General Anxiety Disorder) and Depression.
CURRENT SESSION:
She came in the room with her parents. I greeted them and offered them
seats.
CLIENT’S APPEARANCE:
She was looking very tired and upset. Her clothes were not neat and her
hairs were undone. She looked very gloomy and didn’t respond my greetings. She
seemed unwilling to talk.
Her parents told me, “Yebaut preshaanrehtihai. Kisikaam man man
nahilagati. Pehleyeh first aatithi ab barhimushil se pass
huihai…….kuchbatatinahihaiaurgussa ho jatihai….” I listened them calmly and
then asked if they let the client be alone with me. They agreed and sat outside the
room.
Then I asked her, “How can I help you?” She told me that she doesn’t need
any help. I decided not to touch the problem part right then. So I started with her
plans of education. She told me, “I want to become a fashion designer and
searching a good institute to take admission.” After saying it she stood up and
started walking in the room. I softly tell her to sit and relax. The I said, “I used to
do singing and also painting…..but now I don’t find them interesting, “Suddenly
she stood up again and told me, “I think I should do some animation course. I
heard that it has good scope. Isn’t it…No…? I think I should learn embroidery and
open a boutique.”
I noticed that she was anxious about her studies and lacking decision
talking. She was vacillating in confusion. The problem told by the parents was
confirmed. I noticed she was in hurry to go back and was not in mood of talk. I
called her parents in and told them to come again to work further.
SESSION OUTCOME AND ANALYSIS
I this session the client’s parents expressed their worry over depressing
condition of their daughter. The client turned depressed and anxious but she
didn’t disclose the problem. Her studies also got affected and she merely passed
her exams while earlier she used to be first in her class. She was asked her plans
of study and she could not show any consolidated decision. She was confused and
frustrated. She showed symptoms of GAD and Depression. She was not dressed
properly and looked shabby. Her movements were lethargic. She was stressed
and anxious. She was unwilling to talk as she was struggling with something in her
mind and was unable to discuss it with anyone. She was standing up and walking
again and again while talking. She was not able to take any decision and looked
frustrated.
PLAN OF ACTION FOR THE NEXT SESSION
She is not opening up to discuss the problem so first thing to be done is rapport
building. After that only further assessment and intervention can be done.
SESSION—2
OBJECTIVES:-
To establish the rapport with the client.
BRIEF OF THE PREVIOUS SESSION
In last session, the client shown all the symptoms told by her parents. She
was anxious and depressed. She didn’t open up and didn’t share any problem
also. When she was asked about her plans of study she was confused among
several options. She revealed her hobbies of painting and singing. But now she
lost her interest in almost every activity.
CURRENT SESSION:-
Today she came with her mother. she was dressed in same fashion as in
previous session. But she was not as reluctant as before. I started with her
relations with parents and she told me, “
They are very kind. The care both of us a lot. Whatever I demand they fulfill as
much as possible. I know these days they are tensed cause of me. But I love them.
MY sister is also very close to me.” I said, “ That means you know that they are
tensed because of you.” She said, “ But I don’t have any problem.” I told her very
calmly while reflecting her sentiments, “ Anamika! We all are human beings and it
is natural to have problems. Having problem s in not bad but suppressing them is
worse. Problems are part of our life; they can be solved only when shared.”
She stood up again and I warmly requested her to sit. I again started,
“Believe me every problem has solutions. Honestly, we shall together find
solutions. Whatever you are going to tell me will me will not be shared with
anyone until you agree. It will be kept completely confidential. You can share
anything that you can’t share with your parents.”
She broke down and started, “ I had been top student ….not only in
academics but also in extracurricular activities. But it happened with me….why it
happened with me? I am shattered now…everything was fine till I participated in
annual function. I was singing the song on stage and some boys started hooting
and shouted at me. They didn’t like the song and made me fun in front of whole
school. Everyone was laughing at me…. I was badly insulted. I had never faced
such an 9ncident before…now I can’t face any crowd; especially boys. I didn’t
know that I was such a useless, disgusting person. I could not say anything to
those fellows. I was humiliated. My parents are very proud of me. How can I tell
them that I am not worth of that? I am the reason of their insult also. What would
they think of me? I don’t want to go anywhere to face anyone.”
As she became silent and calm, I told her, “You are absolute fine and as
respectful as were before. No such an incident can sweep your pride from you or
your parents. Don’t worry once you shared your bitter experience, now we will
together fight with this feeling,”
This time she didn’t stood up even once and after the catharsis she was peaceful
and clam.
SUMMARY OF THE SESSION OUTCOME AND ANALYSIS:-
In this session catharsis was done and client’s problem was evident. She
was insulted by some boys in front of whole school. She could not ear it and lost
her confidence and self-esteem. She is now anxious of facing boys and crowd.
After catharsis, I ensured her she will be better soon. She needs to continue
counseling. Though she was anxious and stress, she was established. She was not
much complicated to open up; it shows a lot of scope of intervention. after
catharsis she was calm and relaxed. She felt light and promptly got agreed to
come for next session.
PLAN OF ACTION FOR THE NEXT SESSION
As the problem is evident in next session, level of anxiety and depression
will be assessed.
SESSION---3
OBJECTIVES:-
To explore the level of anxiety and depression of the client.
BRIEF OF PREVIOUS SESSION:-
In last session, the actual cause of problem was identified. She faced a
humiliating incident. She thinks she is cause of her family’s insult. She lost her self
confident and gets anxious in crowd. However, she was more relaxed and calmed
after the catharsis was done.
CURRENT SESSION:-
I greeted her she was looking this time more friendly and willing to
talk. I discussed the plan of the session. I wanted to know the severity of the
problem. For this purpose, I took help of Depression Scale to know the level of
problem. She was willing to take the scale. In non disturbing environment she
answered the Depression Scale statements (answer sheet is attached herewith).
The test showed that she had ‘moderate’ depression. I interpreted this
result to her and she needs not to worry as it was not a severe depression and she
would be better soon. I asked her, “things happened in past doesn’t mean life is
finished. Tremendous opportunities will be coming in the future. We can repair
the damage one we make right choice in present and direct our future. Even with
me also it happened when I was in school. I fell down while dancing on the stage.
Everyone laughed at e but I got up and completed my dance. even after that I
performed many times. Nothing could stop me, “ Do you ever feel shame for
that?”
I told, “Why should I feel shame? Every human learns by committing mistakes
only and amends himself further.”
She realized that and expressed her wish to move on. I engaged her in this
encouragement by asking her career plans. She told she is confused between
animation field and fashion field; she also wanted to run a boutique. She further
clarified on asking that she thought of animation field on suggested by her cousin.
He told her that field had good scope in big cities. I asked her, “Do you know this
filed requires good computer skills as well as mathematical abilities. Are you really
interested in this field or it is just decided over said by your cousin?” She replied,
“I am good in painting and creativity but poor in computers, also I am not
interested in mathematics,” I said, “Think judiciously and analyze your interest
and abilities. Do not simply follow someone’s suggestion but take decision by
yourself. You can think over this and tell me in next session.”
Later on I taught her various techniques to counter anxiety and depression. She
attentively listened and when I stared discussing yoga and meditation, she told
me that she had already exercising yoga and meditation as she learnt them in
summer camp. Additionally I taught the relaxation technique also.
SUMMARY OF THE SESSION OUTCOME AND ANALYSIS
This session was full of her co-operation and will to move on. She was
assessed as moderately depressed with the help of Depression Scale. After that
she was encouraged to make her career choice herself as this will involve her in
active decision taking and improve her self esteem. She was taught the
techniques of relaxation, Yoga and meditation. She was recommended to practice
these techniques every day, She was called for next session after a week.
Anamika was not showing as anxious behavior as in first session. She listened and
talked more calmly this time and co-operated throughout the session. This time
she didn’t stand up or walk in between the talk. She became hopeful and believes
that counseling is improving her.
PLAN OF ACTION FOR THE NEXT SESSION
Now next session is planned to explore her career choice and further
improvement in the behavior. Till then she will be continue practicing relaxation
techniques taught in the session.
SESSION—4
OBJECTIVES:-
To explore career choice and further improvement in the client’s behavior.
BRIEF OF PREVIOUS SESSION:-
She was assessed as moderately depressed. She was taught techniques of yoga,
meditation and relaxation techniques. She was also encouraged to make career
choice to direct her future and move on.
THE CURRENT SESSION:-
She came in the room in bright T-shirt and pair of jeans. Her hairs were nicely
tugged and she was looking bright and self caring this time. She greeted me
before I did. I asked her about her health and her routine. she said, “I feel
healthier. Now I wake up early and go for walk with my mother. Earlier I felt it
tough but now I fine this work quite enjoyable. Then I help my mother in house
chores. I continued exercises and techniques told by you. Now things seemed to
be changing slowly……and yes…..I made my choice of career. I decided to go for
fashion designing. I realized this is something I always dreamt of and I have good
scope in Delhi. Is it okay?”
“Sure, if you are interested and as you say you have good designing and painting
abilities. Also this field does not need much computer and maths skills, so it suits
you. You were also interested in boutique, that will help you exploring you in that
option also. It is really great to see you talking your own decisions so firmly. Now
you regained control on yourself. Good ! keep it up.” I said.
I confirmed the information give by her about healthy routine form her parents.
they were also very happy. I told them that once she got engaged in her career
she would be much better. I also encouraged them to boost her up so as to
increase her self-confident. I suggested them to get her slowly in social gatherings
and functions also.
SUMMARY OF THE SESSION:
I discussed her career decision and her health with her. She exercised all
the techniques and I confirmed this by her parents also. I encouraged them also
to help her in enhancement of herself respect and self-confident.
MY OBSERVATIONS:
This time was looking bright and healthier. She was talking interest in her look
and started going out her home also. She was happy and enthusiastic about the
improvements and she made her own decisions about her career.
PLAN OF ACTION:-
The client is recommended to continue the same routine and exercises and she
will be called after two weeks for termination session, if everything goes well.
SESSION—5
OBJECTIVES:
To terminate the counseling process and provides the feedback session to protect
the client against future episodes of anxiety or depression.