PUNE MUNICIPAL CORPORATION

OFFICE OF THE MUNICIPAL COMMISSIONER

PUNE.

TENDER FORM

TENDER COPY ISSUED

To

NAME OF THE WORK: - Supply of Bulk SMS Services for 1 Year to Pune Municipal
Corporation

DATE OF ISSUE OF TENDER FORM: - To

DATE OF SUBMISSION: - From To

DATE OF OPENING: -

EARNEST MONEY DEPOSIT: - Rs. 25,000 /-

COST OF BLANK TENDER FORM: - /-

TIME PERIOD: - 1 Year

 INSTRUCTIONS TO BIDDERS

Name of Work: Supply of Bulk SMS Services for 1 Year to Pune Municipal Corporation

1) Qualification Criteria For Bidders

• This invitation for bids is open to all firms\Entrepreneurs who are eligible to do
business in India under relevant Indian laws as is in force at the time of bidding
except those who have been declared by any agency of the Government of
Maharashtra to be ineligible to participate for corrupt, fraudulent or any other
unethical business practices during the period for which such ineligibility is declared.
He has to submit Earnest Money Deposit for the requisite amount as specified
• Bidder should have GST registration number
• Company should have tie up with minimum 3 telecom operators
• Company should have ISO certified
• Company have capability to sent minimum 50 lacs sms in one day for one Client (PMC)
attached proof for same for last 3 years

• Companies Registration Certificate or Partnership Deed duly registered in case of

firms.
• Bidder should attach at least 3 years experience certificate in similar nature of work.
• Bidder should have turn over Rs. around 100 crore & above in their business of
network service & to be supported by documentary evidence.
2) Earnest Money Deposit. (EMD)
• The Bidder has to make Earnest Money Deposit payment through online. After
successful submission of EMD, bidder should attach the scan copy of EMD receipt in
their technical bid document.

The EMD amount for this bid is Rs. 25,000/- ( Twenty Five Thousand only.)
• The EARNEST MONEY DEPOSIT shall be in Indian Rupees only.
• Unsuccessful bidders EARNEST MONEY DEPOSIT will be discharged / refunded as
promptly as possible but not later those 120 days after the decision of the
commercial bid is taken.
• The successful bidders EARNEST MONEY DEPOSIT will be discharged only after
the completion of the contract papers and on submission of Performance Guarantee.
• The EARNEST MONEY DEPOSIT shall be forfeited if a Bidder withdraws its bid
during the period of Bid Validity specified by the Bidder on the Bid Form or in case of
a successful Bidder, if the Bidder fails.
3) Period of Validity of Bids

• Bids shall be valid for 120 days after the data of bid opening. Bids valid for a shorter
period shall be rejected by the Tendering Authority as non-responsive.
• In exceptional circumstances, the Tendering Authority may solicit the Bidders
consent to an extension of the period of validity. The request and the responses
thereto shall be made in writing.
• Bid evaluation will be based on the bid prices without taking into consideration the
above changes.
4) Period of contract
The period of contract will be for one year

5) Contents of Commercial Envelopes

The envelope ‘B’ contains all commercial documents.
a) Technical Envelope.
1. All the Documents mentioned in Qualification Criteria.
2. The Bidder has to submit the technical expertise, experience, proof for similar
assignment handled in the past and other relevant details as a part of technical
bid along with the format– Part A
3. All pages of TENDER shall be stamped, numbered and signed by the signing
authority of the bidding Bidder
b) Commercial Bid
1. Bidder must submit Commercial bid inclusive all taxes. It must be show original
price & GST separately.
2. The Bidder has to submit the financial bid for implementing the assignment as
per the Commercial bid. The financial bid should contain all expenses involved
in the assignment like service taxes, staff expenses, etc.

Bidder will write full name of the work of tender on top of the envelope and shall write his full
address at bottom left hand corner of the envelope. Bidder submit tender on specified date
and time. Offer received after this time and date will not be considered in any case.

6) BID OPENING AND EVALUATIONS OF BIDS.

a) Technical Evaluation.
1. Opening of Bids by “THE TENDERING AUTHORITY”
“THE TENDERING AUTHORITY” will open all bids
 2. If all the documents mentioned for the technical envelope are not enclosed in
Technical envelope the tender will be summarily rejected.
3. After the opening of technical envelopes the evaluation committee will do the
preliminary scrutiny of the tender documents. If all the documents mentioned in
the relevant clause are attached the tender document will become eligible for
detailed scrutiny. In the detailed scrutiny all documents submitted will be
examined in detail to test for the authenticity and validity of information
submitted.
4. If the EMD is submitted in a bid document by the bidder then only he will be
eligible for technical evaluation.

EVALUATION OF COMMERCIAL BIDS

1. The commercial bids of only technically successful bidders will be opened.

7) Payment Terms:-
1. Payment will be made on quarterly basis.

2. Bidder should provide all the necessary Bulk SMS reports along with the bill.

8) Scope of Work

• Procurement of Bulk SMS Connectivity from the Telecom Operator or Service

Provider under TRAI Rules & regulation [ see Annexture I ] & should have license as
a SMS aggregator.
• Bulk SMS Push Campaign Manager Platform
• Setup and configuration of Bulk SMS account from Pune Municipal Corporation
(PMC) as per the details received from PMC
• Single SMS ( Promotional & Transactional ) length shall be equal to 160 characters
(including Header & Footer)
• PMC required to send more than 2 Crores Bulk SMS through PMC Online
Application
• Bidder should white listing the different PMC Application Sender ID
• Providing an Online GUI to the PMC to view Campaign Status/Details and SMS
Delivery Reports
• Bidder should support & provide 24 x 7 Monitoring of Services
• The Bidder shall responsible to send timely channel wise detail report or on demand
of PMC in hardcopy and softcopy within stipulated time period.
• The data i.e. Mobile Number and Name of the contact person shall be provided by
the PMC.
• Bulk SMS service should get integrated with the various applications/systems on
computer & mobile, under various departments in PMC .
• Bidder shall also provide an interface for different channels to PMC for configuring /
sending SMS of various departments as and when desired.
• Bidder shall provide necessary reports to PMC through online system.
• The bidder will be required to create the necessary setup at their end to carry out the
tests server(s), for trouble shooting if required, will connect to the bidder's server(s)
and carry out the functionality tests on live environment.
• Bidder should arrange all the hardware and software required for interface.
 TENDER FOR SENDING BULK SMS
TECHNICAL BID
PART A
Sr. No Particulars Remarks/Details
1 Name of Bidder/ Applicant
2 Details about office of Bidder :
Address :
Phone No :
Fax :
E-Mail ID :
Website :
Contact Person Name :
Mobile No.:
3 Details about registered office of Applicant and
Contact No.
4 Status of Applicant [ Partnership firm / Pvt. Ltd.Co.
/ Public Ltd Co.]
5 Details about Director / Partners List to be attached
6 Bidder should have GST registration Number

7 Bidder should attached at least 3 work completion

certificates in similar nature of work.

Signature & Seal of the Bidder

Date:
 PUNE MUNICIPAL CORPORATION
COMMERCIAL BID
Date: / / 2020

To,
The Municipal Commissioner,
Pune Municipal Corporation.
Pune

Sir,
Having examined the Bidding Documents the receipt of which is hereby duly acknowledged, I / We,
the undersigned, offer to supply / work as service providers as mentioned in the scope of the work
and technical specifications and in conformity with the said bidding documents for the same.
Our Offer is:

1) Rates for Sending SMS: -

Sr. No Item Description Original GST % Total

Price Price

1 Rates Per Transactional SMS (160 Characters

including header & footer)

2 Rates Per Promotional SMS (160 Characters

including header & footer)

Total

* Requirement may vary as per PMC department’s requirement.

I / We undertake that the prices are in conformity with the specifications prescribed.
I / WE agree to abide by this bid for a period of 120 (One Twenty days) days after the date fixed for
bid opening and it shall remain binding upon us and may be accepted at any time before the expiry
of the period.
Until a formal contract is prepared and executed, this bid, together with your written acceptance
thereof and your notification of award shall constitute a binding Contract between us.
We understand that you are not bound to accept the lowest or any bid your may receive.
We agree to the terms and conditions mentioned in the Tender document.

Date:

Bidder