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D,c,d,b,d,d,d,a,d,a,c,b,b,a,d Object 3

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Object 4

The way the term "communication" is used in this text


a. includes all human, animal, and mechanical communication.
b. includes communion, as used in a religious sense.
c. includes radio and television programming.
d. includes none of these.
• "Communication is a process" means that
a. communication has clear beginning and ending points.
b. communication resembles still pictures more than motion pictures.
c. communication is ongoing and continuous.
d. communication consists of discrete and separate acts.
• The same behavior in two different contexts may be perceived as competent in one setting
and incompetent in another. This situation best illustrates the concept that communication
competence
a. involves choosing inappropriate behavior.
b. involves conflict.
c. requires cognitive complexity.
d. is situational.
• Journaling (keeping a private journal in which you write down your feelings and thoughts
with the intention that only you will read it) is an example of
a. dyadic communication.
b. intrapersonal communication.
c. mass communication.
d. interpersonal communication.
• Which of these is dyadic communication?
a. two sisters arguing
b. a husband and wife making plans for the weekend
c. a coach and player discussing last week's game
d. All of these are correct.
• An example of self-monitoring is
a. videotaping your practice interview
b. carrying a checklist to remind you of some skills to practice
c. paying attention to the sound of your voice
d. All of these are correct.
• When we say that communicators occupy different environments, we mean that
a. one might be rich and one poor.
b. one might be from China and one from the U.S.
c. one might be retired with time on her hands, while one is rushing to meet family and
career demands with never enough time.
d. All of these represent differing environments.
• A plane flying overhead and interfering with your conversation is an example of
__________ noise.
a. external
b. physiological
c. psychological
d. All of these are correct.
• An instructor is lively and joking in a class in which students come prepared and always do
more than the assigned work. The same instructor is strict and unyielding in a class that tries
to slide by with minimal work and comes without having read assignments. Although this is
the same instructor, the communication behavior illustrates which concept?
a. All communication is equally effective and competent.
b. Communication is linear.
c. communication is static.
d. Communication is transactional and relational.
• Symbols
a. stand for something other than themselves.
b. represent ideas, but not people, things, or events.
c. mean exactly the same thing to various people.
d. are not arbitrary; all symbols have logical reasons for their existence.
• The instructor dislikes the music group pictured on your shirt. Her attitude toward the group
and its impact on her attitude toward you is an example of _______________ noise.
a. external
b. physiological
c. psychological
d. All of these are correct.
• You have an auditory processing difficulty and cannot always understand directions when
they are spoken too quickly. You experience _____________ noise.
a. external
b. physiological
c. psychological
d. All of these are correct.
• Your friend asks to borrow your car. Recently, you’ve had car problems and have been
bombarded by other friends for requests to use your car. You’re not feeling well and just
want to go home. You respond angrily to your friend’s request, although on other occasions
this particular friend has borrowed your car with no problems. Your reaction this time best
illustrates which principle?
a. Communication will not solve all problems.
b. No single person or event causes a reaction.
c. Communication does not always require understanding.
d. More communication is not always better.
• Which statement is accurate regarding communication competence?
a. It is situational.
b. You either have it or you don't.
c. For any situation, there is one ideal way to communicate.
d. Competence requires meeting one goal at the expense of another.
• In most situations, competent communicators will
a. be able to choose from a wide range of behaviors.
b. demonstrate empathy.
c. employ self-monitoring behaviors.
d. All of these are correct.

1-The following is (are) non-verbal communication

a. Facial expression
b. Appearance
c. Posture
d. All of the above

(Ans: d)

 
2-The handshake that conveys confidence is

a. Limp
b. Firm
c. Loose
d. Double

(Ans: b)

 
3-Communication is the task of imparting ________

a. Training
b. Information
c. Knowledge
d. Message

(Ans: b)

 
4-The whole concept of achieving success begins with how you ______

a. Behave
b. Think
c. Work
d. All of the above
(Ans: d)

 
5-Match the following

A. Pressures 1. Visualize future


B. Keen foresight 2. Limited vision
C. Vision 3. Positive growth
D. Positive changes 4. Power of imagination
The correct answer is

a. A-2, B-4, C-1, D-3


b. A-4, B-2, C-1, D-3
c. A-2, B-4, C-3, D-1
d. A-2, B-1, C-4, D-3

(Ans: a)

 
6-The trump card during _______ should be brought out at the crucial moment.

a. Interview
b. Negotiation
c. Training
d. Purchasing

(Ans: b)

 
7-The following is the permanent records for business

a. Business letters
b. Ledgers
c. Production reports
d. All of the above

(Ans: a)

 
8-Body of a letter is divided into ________ parts.

a. 1
b. 2
c. 3
d. 4

(Ans: c)

 
9-As per Newman and Summer Communication is the Exchange of

a. Facts
b. Opinion
c. Emotions
d. All of the above
(Ans: d)

 
10- The ________ body of the presentation should be broken into short and clear
units

a. Main
b. Middle
c. Upper
d. Lower

(Ans: a)

 
11-________ of the letter consists of main message.

a. Heading
b. Body
c. Greeting
d. Closing

(Ans: b)

 
12-A common fallacy about manager is that he must be

a. Loud
b. Flamboyant
c. Drinker
d. All of the above

(Ans: d)

 
13-The following is (are) the most effective ways of communication.

a. Verbal
b. Non verbal
c. Written
d. All of the above

(Ans: c)

 
14-The _____ of business letter is called layout.

a. Body
b. Content
c. Pattern
d. All of the above
(Ans: c)

 
15- Goals help us to ________

a. Communicate
b. Success
c. Work
d. Motivate

(Ans: a)

1. Which of these do not deal with precise information?


a) Engineer
b) Scientist
c) Technician
d) Fiction writer
View Answer
Answer: d
Explanation: A scientist, engineer, technician or technologist deals with precise information. A
fiction writer may indulge in charming nonsense, but a scientific man must develop a style of
writing which conveys information with precision.
2. In an office, an employee communicates horizontally with his _______
a) superiors
b) subordinates
c) colleagues
d) assistant
View Answer
Answer: c
Explanation: The correct statement is: In an office, an employee communicates horizontally with
his colleagues. Horizontal communication happens between people who are on the same tier as each
other in an office hierarchy. He communicates vertically with his subordinates and superiors.
Vertical communication happens between people who are on different levels in an office hierarchy.
3. Talking comes under which type of communication?
a) Verbal
b) Non- verbal
c) Written
d) Dramatic
View Answer
Answer: a
Explanation: Communication can be of two types. They are: verbal communication and non-verbal
communication. Talking is an effective tool, but it has limited reach.
4. Which of these has maximum reach?
a) Writing
b) Listening
c) Speaking
d) Talking
View Answer
Answer: a
Explanation: Writing has enormous reach. It has an inviolable quality about it, since what has been
written cannot be altered.
5. How is good technical writing achieved?
a) Naturally
b) By practice
c) Listening
d) Speaking
View Answer
Answer: b
Explanation: Good technical writing does not come naturally. It is an end product of careful
practice. It is obvious that a technical writer must have something substantial to say.
6. Which of these parameters are not required to define style?
a) Moral truth
b) Compassion
c) Gender
d) Information
View Answer
Answer: c
Explanation: There are three parameters that are stated when defining style. They are: moral truth,
compassion and information with precision.
7. Any style must convey moral truth.
a) True
b) False
View Answer
Answer: a
Explanation: The statement is true. Any style must convey intellectual and moral truth. Most writers
tend to hide truth. Their language becomes a vehicle of ambiguity.
8. Any writer must convey truth with warmth.
a) True
b) False
View Answer
Answer: a
Explanation: The statement is true. Any writer must convey truth with warmth and compassion. Any
good writing must create a bond of oneness between writer and reader.
9. A writer must not convey information with _____
a) precision
b) clarity
c) randomness
d) truth
View Answer
Answer: c
Explanation: Any writer must convey truth in his writing. Also, it must convey information simply
with precision and clarity. It must be such that it is easily understood by every reader.
10. Which of these are to be avoided in any style of writing?
a) Truth
b) Clarity
c) Compassion
d) Dishonesty
View Answer
Answer: d
Explanation: Any style must convey intellectual and moral truth. Most writers tend to hide truth.
The first thing a writer must do is ensure that he is being truly honest to himself.

Professional Communication Questions &


Answers – Technical and General Writing
This set of Professional Communication Multiple Choice Questions & Answers (MCQs) focuses on
“Technical and General Writing”.
1. Technical writing is same as general writing.
a) True
b) False
View Answer
Answer: b
Explanation: The statement is false. Technical writing is different from general writing. It deals with
pure or applied sciences. It is not the same as general writing, which involves putting down one’s
thoughts and opinions on any relevant topic in the form of meaningful, coherent writing.
2. Technical writing demands ______ use of language.
a) figurative
b) poetic
c) factual
d) dramatic
View Answer
Answer: c
Explanation: Technical writing needs accuracy of expression and a restraint in style. It demands
factual use of language. It does not care for figurative or poetic impressions.
3. Which of these must be avoided in technical writing?
a) Facts
b) Grammar
c) Punctuation
d) Personal feelings
View Answer
Answer: d
Explanation: Technical writing must be as objective as possible. There is no place for personal
feelings in technical writing.
4. Which of these words is used in technical writing?
a) Apex
b) Top
c) Slanting
d) Bottom
View Answer
Answer: a
Explanation: Technical writing uses many special words. Thus a science book may use the word
apex instead of top, base instead of bottom, etc..
5. Which of these is a technical word for slanting ?
a) Lateral
b) Sloping
c) Tilting
d) Bent
View Answer
Answer: a
Explanation: Technical writing uses special words instead of general words. Therefore , lateral is
used instead of slanting, apex instead of top, base instead of bottom, etc..
6. Familiar words must be used in technical writing.
a) True
b) False
View Answer
Answer: a
Explanation: The statement is true. We should use the familiar words instead of the abstract word in
technical writing. In technical writing, the facts conveyed take priority over the level of vocabulary
used. For instance, it is better to use to get instead of to acquire.
7. A scientist gets his special words from ____ language.
a) Latin
b) English
c) French
d) Italian
View Answer
Answer: a
Explanation: The correct statement is: A scientist gets his special words from Greek and Latin
languages. These languages provide huge opportunities to scientists to create new words.
8. Trigonometry is a ____ word.
a) French
b) German
c) Indian
d) Greek
View Answer
Answer: d
Explanation: Trigonometry is a Greek word. It means : tri = three, gon = angle, metre = measure.
Thus Trigonometry is a study of the relationships between the three angles of the triangle.
9. Which of these means bioscope?
a) Math
b) Science
c) Cinema
d) Binoculars
View Answer
10. Electricity is derived from _____ language.
a) Indian
b) Greek
c) French
d) Italian
View Answer
Answer: b
Explanation: Electricity is derived from the Greek language. Electro means amber in Greek.

Professional Communication Questions &


Answers – Writing Instructions
This set of Professional Communication Multiple Choice Questions & Answers (MCQs) focuses on
“Writing Instructions”.
1. Which of these is a set of instructions?
a) Report
b) Letter
c) Notice
d) Operating manual
View Answer
Answer: d
Explanation: A machine carries an operating manual. This is a list of instructions to a person who
wishes to operate the machine.
2. Which of these does not have an operating manual?
a) Televisions
b) Telephones
c) Pens
d) Washing machines
View Answer
Answer: c
Explanation: An operating manual is a list of step-by-step instructions to assist a person in operating
a particular machine. Operating manuals exist for household goods like washing machines,
televisions, air-conditioners and so on. One doesn’t need a manual to know how to use a pen.
3. An operating manual is the same as repairing manual.
a) True
b) False
View Answer
Answer: b
Explanation: The statement is false. An operating manual is different from a repairing manual. A
technical instruction must fulfill the purpose for which it is written.
4. Which of these must be avoided in an instruction?
a) Ambiguity
b) Less words
c) Precision
d) Clarity
View Answer
Answer: a
Explanation: An instruction must state facts precisely and in as few words as is possible. It must be
free from ambiguity and it must be imperative.
5. A technical instruction must begin with _______
a) an introduction
b) a figure
c) a drawing
d) a warning
View Answer
Answer: a
Explanation: The correct statement is: A technical instruction must begin with an introduction
which must tell the reader about the process and what needs to be done.
6. Which of these can be used for better understanding of an instruction?
a) Longer sentences
b) Figures
c) Ambiguity
d) Complex words
View Answer
Answer: b
Explanation: A technical instruction must be free from ambiguity and it must be imperative.
Figures, drawings and photographs may be used to achieve better understanding.
7. Warnings against misuse should be included.
a) True
b) False
View Answer
Answer: a
Explanation: The statement is true. Warnings against misuse or wrong use should be included to
prevent damage or loss.
8. Which of these is advisable for instructions?
a) Long sentences
b) Detailed information
c) Imperative sentences
d) Complex sentences
View Answer
Answer: c
Explanation: It is advisable to use imperative sentences. Instead of saying “The apparatus should be
washed.”, it is better to say “Wash the apparatus.“
9. Which is the last step in a technical instruction?
a) Introduction
b) Steps
c) Drawing
d) Conclusion
View Answer
Answer: d
Explanation: The sentences in an instruction should be short and simple. A conclusion may be
included as a summary to what has been stated earlier.
10. Which of these words can be used for omission?
a) Normally
b) er
c) etc
d) Generally
View Answer
Answer: b
Explanation: Words like etc., normally, generally may be used to avoid possible omission of an
essential feature.
Professional Communication Questions &
Answers – Technical Reports and its Types
This set of Professional Communication Multiple Choice Questions & Answers (MCQs) focuses on
“Technical Reports and its Types”.
1. Which of these reports are used in business?
a) Formal technical reports
b) Informal reports
c) Personal reports
d) Musical reports
View Answer
Answer: a
Explanation: Technical reports are of two types. They are: formal and non- formal technical reports.
They must present a complete picture of all the necessary and relevant facts.
2. Which of these forms is not used to write a non-formal report?
a) Filling in a blank form
b) App
c) Form of a letter
d) Memorandum
View Answer
Answer: b
Explanation: Technical reports may be formal or non- formal. Non- formal reports may be written
in one of the three forms: By filling in a blank form, form of a letter or form of a memorandum.
3. A non- formal report may be written by filling in a blank form.
a) True
b) False
View Answer
Answer: a
Explanation: The statement is true. A non- formal technical report may be written by filling in a
blank form, printed for a particular purpose.
4. Which of the following is NOT a method of writing a non-formal letter?
a) Filling in a blank form
b) Form of a letter
c) Form of a memorandum
d) Formal of a notice
View Answer
Answer: d
Explanation: A non- formal technical report may be written in three forms. They are: by filling in a
blank form, printed for a particular purpose.
5. A non- formal report written in the form of a letter is similar to a _______
a) friendly letter
b) business letter
c) complaint letter
d) notice
View Answer
Answer: b
Explanation: A non- formal technical report written in the form of a letter is similar to a normal
business letter. In the case of report a subject heading is added before salutation.
6. A memorandum is almost like a letter.
a) True
b) False
View Answer
Answer: a
Explanation: The statement is true. A memorandum is almost like a letter. It must be used when
information is to be passes within a particular organisation.
7. Which of these forms does a formal report not take?
a) Essay
b) Pamphlet
c) Friendly letter
d) Book
View Answer
Answer: c
Explanation: A formal report is long. It takes the form of an essay, pamphlet or book. It is always
written in an impersonal tone.
8. Which of these is not a type of a report?
a) Periodic
b) Progress
c) Trouble
d) Fancy
View Answer
Answer: d
Explanation: There are five types of reports. They are: periodic report, progress report, laboratory
report, feasibility report and trouble report.
9. Which of these reports contains information of a routine nature?
a) Periodic report
b) Progress report
c) Trouble report
d) Laboratory report
View Answer
Answer: a
Explanation: Periodic report contains information of a routine nature. It is usually made by filling in
the blanks on a printed form.
10. ______ report includes breakdown of machinery.
a) Feasibility
b) Periodic
c) Trouble
d) Progress
View Answer
Answer: c
Explanation: Trouble report includes breakdown of machinery, accidents, deaths, fires, violation of
rules, etc.. These reports must pinpoint the reasons for the occurrence.

Professional Communication Questions &


Answers – Parameters of a Report
This set of Professional Communication Multiple Choice Questions & Answers (MCQs) focuses on
“Parameters of a Report”.
1. A report is a systematic description of an event.
a) True
b) False
View Answer
Answer: a
Explanation: The statement is true. A report is a systematic description of an event for someone who
was not present on the scene.
2. Which of these does not come under reports?
a) News items
b) Memorandums
c) Notice
d) Report cards
View Answer
Answer: c
Explanation: A report is a systematic description of an event for someone who was not present on
the scene. Most memorandums and news items thus come in the category of reports. A notice
doesn’t fall under this category as it is usually very briefly worded.
3. Which of these is not a parameter of a formal report?
a) Presentation
b) Complaint
c) Information
d) Request
View Answer
Answer: b
Explanation: There are three parameters for a formal report. They are: presentation, information and
request from an authorised person.
4. A formal report must contain rational information.
a) True
b) False
View Answer
Answer: a
Explanation: The statement is true. A formal report must contain rational information. It should be
presented in an organised manner.
5. Which of these people submit business-like reports?
a) Business administrators
b) Teachers
c) Engineers
d) Scientists
View Answer
Answer: b
Explanation: Reports which business administrators, engineers and scientists write in course of their
routine work are end products of diligent analysis, profound mental activity and rational conclusion.
6. A ______ report provides information on scientific tests carried out by engineers or scientists.
a) progress
b) periodic
c) laboratory
d) trouble
View Answer
Answer: c
Explanation: The correct statement is: A laboratory report provides information on tests carried out
in a laboratory. They are submitted by engineers or scientists.
7. Which of these reports is written before starting a new project?
a) Feasibility report
b) Periodic report
c) Trouble report
d) Progress report
View Answer
Answer: a
Explanation: A feasibility report is written before starting a new project. It is done to give an
overview of the targets that the project hopes to meet, and addresses how effectively these targets
can be met. This type of report is valid both for government and private organizations.
8. Which of these reports lists down precautions?
a) Progress report
b) Periodic report
c) Trouble report
d) Feasibility report
View Answer
Answer: c
Explanation: Trouble report includes breakdown of machinery, accidents, deaths, fires, etc. It lists
down precautions to be taken in future in order to prevent a reoccurrence.
9. In which of these cases is the letter form of report not used?
a) When reader is a close associate
b) When subject matter is brief
c) When there is breakdown of machinery
d) When subject matter pertains to a few topics
View Answer
Answer: c
Explanation: A letter form of report is used when: The subject matter is brief, reader is a close
associate, subject matter pertains to a few topics, etc..
10. Where is the signature mentioned in a memorandum?
a) Top left
b) Top right
c) Bottom left
d) Bottom right
View Answer
Answer: d
Explanation: A memorandum is also a form of a report which is almost like a letter. The signature of
the person whose sign is required must be mentioned in the bottom right corner.

Professional Communication Questions &


Answers – Types of Reports
This set of Professional Communication Multiple Choice Questions & Answers (MCQs) focuses on
“Types of Reports”.
1. A written report is more formal than an oral report.
a) True
b) False
View Answer
Answer: a
Explanation: The statement is true. A written report is more formal in nature than an oral report and
it removes almost every flaw inherent in an oral report.
2. Which of these is usually written in a form of a memorandum?
a) Informal reports
b) Formal reports
c) Professional reports
d) Business reports
View Answer
Answer: a
Explanation: Written reports can be of two types. They are: formal reports and informal reports.
Informal reports are normally written in the form of a memorandum or a letter.
3. Which of these is not a formal report?
a) Informational
b) Informal
c) Interpretative
d) Routine
View Answer
Answer: b
Explanation: Formal reports can be classified into three different types. They are : informational,
interpretative and routine.
4. Into which of these types are formal reports not classified?
a) Informational
b) Interpretative
c) Oral
d) Routine
View Answer
Answer: c
Explanation: Formal reports are written reports. They can be classified into three types :
informational, interpretative and routine.
5. Which of these reports provide information without any evaluation?
a) Informational
b) Interpretative
c) Routine
d) Progress
View Answer
Answer: a
Explanation: Informational reports accumulate and provide information without any assessment or
evaluation. They do not make any recommendations they do not give any findings.
6. _______ report provides rational findings.
a) Informative
b) Interpretative
c) Routine
d) Progress
View Answer
Answer: b
Explanation: Interpretative reports do not merely provide data. They assess this data and provide
rational findings and worthwhile recommendations.
7. Interpretative reports are also known as ________
a) recommendation reports
b) routine reports
c) progress reports
d) informal reports
View Answer
Answer: a
Explanation: The correct statement is: Interpretative reports are also known as recommendation
reports. They assess the data and provide rational findings and worthwhile recommendations.
8. Which of these reports are written for recording information?
a) Informational
b) Interpretative
c) Routine
d) Recommendation
View Answer
Answer: c
Explanation: Routine reports are normally written for recording information which is required at
periodic intervals. In most cases there may be printed forms where relevant gaps have to be filled
with acquired data.
9. Which of these is not mentioned in a progress report?
a) Name of project
b) Right choice of instruments
c) Nature of work
d) Amount of work left
View Answer
Answer: b
Explanation: A progress report should contain information like: Name of project, nature of project,
extent of work to be completed, amount of work left, etc..
10. Which of these reports involves the checking of a piece of equipment to see if it’s still in
working condition?
a) Progress report
b) Laboratory report
c) Inspection report
d) Inventory report
View Answer
Answer: c
Explanation: An inspection report is made when: An equipment is inspected to establish whether or
not it is in working condition.

Professional Communication Questions &


Answers – Technical Report
This set of Professional Communication Multiple Choice Questions & Answers (MCQs) focuses on
“Technical Report”.
1. A technical report reduces to writing the facts of a particular situation.
a) True
b) False
View Answer
Answer: a
Explanation: The statement is true. A technical report reduces to writing the facts of a particular
situation, project, process or test.
2. A technical report establishes a _______
a) illogical conclusion
b) logical conclusion
c) personal prejudice
d) misplaced learning
View Answer
Answer: b
Explanation: A technical report establishes a logical conclusion on the basis of the facts laid down
and the purpose for which these facts are required.
3. Which of these must never be a basis for a technical report?
a) Facts
b) Tests
c) Personal prejudices
d) Experiments
View Answer
Answer: c
Explanation: A report must never be based on personal prejudices and misplaced learning. It must
be objective. It highlights the significance of the facts.
4. Which of these must be avoided in a technical report?
a) Facts
b) Logical conclusion
c) Objective evaluation
d) Subjective evaluation
View Answer
Answer: d
Explanation: A technical report must always be objective. There is very little place for subjective
evaluation in a report. A technical report establishes a logical conclusion.
5. A report may be used for reading or hearing.
a) True
b) False
View Answer
Answer: a
Explanation: The statement is true. A report may be used for reading or hearing. The language
would change in both cases because spoken language is different from written language.
6. Which of these is not a parameter in a report?
a) Extent of information
b) Quality of information
c) Age of writer
d) Ability to acquire information
View Answer
Answer: c
Explanation: There are eight basic parameters in a report: extent and quality of information, ability
to acquire additional information, etc..
7. Which of these is not a parameter of a report?
a) Ability to acquire additional information
b) Quality of additional information acquired
c) Ability to arrive at subjective evaluation
d) Ability to provide worthwhile recommendations
View Answer
Answer: c
Explanation: There are many basic parameters of a report: Ability to acquire additional information,
quality of additional information acquired, ability to arrive at objective evaluation, etc..
8. To which of these people is the report not very crucial?
a) Engineers
b) Scientists
c) Teachers
d) Business executives
View Answer
Answer: c
Explanation: Reports are of crucial importance to engineers, scientists, business executives and
public administrators.
9. Which of these reports is raised annually?
a) Inventory reports
b) Confidential reports
c) Laboratory reports
d) Inspection reports
View Answer
Answer: b
Explanation: Confidential reports or Annual confidential reports are raised annually. They are raised
to evaluate the performance of a particular employee.
10. Which of these is not a part of a report?
a) Front matter
b) Gender
c) Front cover
d) Title page
View Answer
Answer: b
Explanation: A report can be divided into three parts: front matter, front cover and title page.

Punctuation
Punctuation questions are a common component of the language arts or English grammar section of
standardized tests.

Practice Questions
1. All of the people at the school, including the teachers and _______________ were glad when
summer break came.
a. students:
b. students,
c. students;
d. students
2. Sit up straight _____
a. ;
b. ?
c. .
d. :
3. They asked what time the department store would open _____
a. ?
b. .
c. ,
d. ;
4. Who do you think will win the contest _____
a. .
b. !
c. ?
d. ,
5. Choose the sentence below with the correct punctuation.
a. Ted and Janice, who had been friends for years, went on vacation together every summer.
b. Ted and Janice, who had been friends for years, went on vacation together, every summer.
c. Ted, and Janice who had been friends for years, went on vacation together every summer.
d. Ted and Janice who had been friends for years went on vacation together every summer.
6. To _______________, Anne was on time for her math class.
a. everybody’s surprise
b. every body’s surprise
c. everybodys surprise
d. everybodys’ surprise
7. In Edgar Allen Poe’s _______________________ Edgar Allen Poe describes a man with a
guilty conscience.
a. short story, “The Tell-Tale Heart,”
b. short story The Tell-Tale Heart,
c. short story, The Tell-Tale Heart
d. short story. “the Tell-Tale Heart,”
8. Billboards are considered an important part of advertising for big
business, ________________ by their critics.
a. but, an eyesore;
b. but, “ an eyesore,”
c. but an eyesore
d. but-an eyesore
9. I can never remember how to use those two common words, “sell,” meaning to trade a
product for money, or _____________________ meaning an event where products are traded
for less money than usual.
a. sale.
b. “sale,”
c. “sale
d. “to sale,”
10. The class just finished reading ________________________ a short story by Carl
Stephenson about a plantation owner’s battle with army ants.
a. -”Leinengen versus the Ants”,
b. Leinengen versus the Ants,
c. “Leinengen versus the Ants,”
d. Leinengen versus the Ants
11. This is absolutely incredible _____
a. !
b. .
c. :
d. ;
12. Watch out for the broken glass _____
a. .
b. ?
c. ,
d. !
Answer Key
1. B
The comma separates a phrase.
2. C
A period or an exclamation mark is used to end an imperative sentence, that is, at the end of a
direction or a command.
3. B
A period is used to end an indirect question. An indirect question is always a part of a declarative
sentence and it does not require an answer.
4. C
A question mark is used to end an interrogative sentence, that is, at the end of a direct question
which requires an answer.
5. A
Use a comma to separate phrases.
6. A
Possessive pronouns ending in ‘s’ take an apostrophe before the ‘s’: one’s; everyone’s;
somebody’s, nobody else’s, etc.
7. A
Titles of short stories are enclosed in quotation
marks.
8. C
No additional punctuation is required here.
9. B
Here the word “sale” is used as a “word” and not as a word in the sentence, so quotation
marks are used.
10. C
Titles of short stories are enclosed in quotation marks, and commas always go
inside quotation marks. Use an exclamation mark to end an exclamatory sentence, that is, at the end
of a statement showing strong emotion.
11. A
Use an exclamation mark after an imperative sentence if the command is urgent and forceful.
12. D
Use an exclamation mark after an imperative sentence if the command is urgent and forceful.

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