Communication Skills-

COMMUNICATION SKILLS IS A DIFFRENTIATOR, ITS AN ENABLER… ITS AN ASSET…

All things remaining equal , communication skills can set you apart from competition …..

“COMMUNICATION WORKS FOR THOSE ,,, FOR THOSE WHO WORKS AT IT”

Human beings gets results based on their priorities …. EXAMPLE… Make Communication skills your
priority … no force in the world can stop you from improving …GET OBSESSED ..

WE HUMANS ARE EMOTIONAL BEINGS ….WORDS HAVE POWER… HAVE SOME ONE’S WORDS EVER
MADE , YOU CRY , MADE YOU LAUGH, TOUCHED YOUR EMOTIONS.

ITS NOT ABOUT , WHAT YOU SAY , ITS MORE ABOUT , HOW YOU SAY IT 😊 find example

Timing , voice tone , facial expressions, your energy levels,

 Good communication – DOES NOT mean Good ENGLISH skills-

 English – BHASA , Communications – KALA (Ex- Good English but no participation )

 Communication – an ART that can be learnt , can be Developed .

 English – can also be learnt

 Misconception- Learn Words from Dictionary and Keep inserting in your communication. 😊

 My Advice- TRY LEARNING THE ART OF COMMUNICATION FIRST, it can be developed just like a
muscle…. ideally start with your mother tongue---

 MAKING EYE-CONTACT , BODY LANGUAGE ,VOICE MODULATION , TONALITY , BEING PROACTIVE

(YOUR FULL BODY/PERSONALITY SPEAKS IN COMMUNICATION SKILLS , IT ALSO INCLUDES YOUR
BEHAVIOUR SKILLS – LIKE BEING PROACTIVE(plz note , English is not very important there, side by side ,
one can keep investing and improving English.. Keep a Journal , Make CUE Cards)

HOW DO KIDS LEARN.. THEY LEARN BY OBSERVING… WE HAVE TO ALSO LEARN BY OBSERVING….

TO SPEAK , YOU HAVE TO LISTEN FIRST….

Immersion – Neurons in Brain are NeuroPlastic-(ABILTIY OF BRAINS TO CREATE NEW NEURAL

COMMECTIONS) regardless of the age ,,, you can learn a new skill…YOUR BRAIN CHANGES ACCORDING
TO YOUR PRIORITIES..

Kids have early exposure… they start thinking in the same language .. that’s mother language .. (you
noticed,,, when we are stuck ,,, or in pressure , one will only remember the hindi words…)

Cartoon Pepper Pig-Proper British English.. early exposure gives you a head start…
 INCREASES YOUR READINGS, WRITE DOWN YOUR THOUGHTS ON A DAILY BASIS, WATCH GOOD
COMMUNICATORS… LISTEN TO PODCAST, LISTED TED-eX VIDEOS..

 KEY - WE LEARN ONLY WHAT WE SEE AND ADMIRE ,

 “LAW OF PAYING THE PRICE” Nothing is FREE , More the quality , more you have to pay for it.

 EXAMPLE- a celebrity going to GYM, with Bodyguards , well built, pistol , one holding Towel,
Other holding water, protein shake ….. BUT THE PUSH-UPS WOULD HAVE TO BE DONE BY HIM ONLY 😊
…. No matter how rich or how influential your father is … you cannot pay some one to do Push-Ups for
you…… Learn to do your own Push-Ups😊 …

 Hard work and Efforts goes in developing Communication skills …. PLEASE NOTE THERE ARE NO
SHORT-CUTS TO MASTERY /EXPERTISE !! it takes , time , hard work , efforts, patience …. You might not
get quick success… just hold on …

 You need someone to learn from .. find out who’s your ROLEMODEL , whose communication
you admire the most.. which POLITICIAN , which NEWREPORTER, which PROFESSOR , who are good at
the ART of PUBLIC SPEAKING…

 Notice an Learn that ART , Hows a person ENGAGING AND INFLUENCING his audience…

 Words are just enablers…. HOWARD STUDY – COMMUNICATION IS JUST 7% WORDS…

 START WITH YOURSELF…START WITH A MIRROR… IMAGINE YOURSELF AS THE BEST

COMMUNCIATOR…. GO STEP BY STEP .. GROW BABY STEPS …EACH DAY

 BEST WAY TO LEARN IS MAKE YOURSELF ..UNCOMFORTABLE…..EACH DAY ….

STAGES OF MASTERING A SKILL (explain with a parallel example of car driving/cooking)

1. Unconscious-Incompetent ,, ignorance is bliss

2. (very IMP) Conscious (about the skill) – Incompetent (GREATER AWARENESS-AWARENESS IS THE
FIRST STEP OF CHANGE)

3. Gets Conscious of the skills and starts acquiring Competency by putting efforts.

4. Stage of Knowing – UNCONSCIOS COMPETENCY !! , IT FLOWS AUTOMATICALLY FROM

INSIDE….THAT’S MASTERY

PERSISTENCE … keep investing in efforts , it takes time to be created as a MASTER PIECE …ex= plant a
seed, working out at GYM …

JOB IS TO PUT IN THE EFFORTS…

SECRET OF SUCCESS- SOCRATES AND DISCIPILE STORY (WATER)… WANT IT SO BAD AS A MATTER OF LIFE
AND DEATH….
STAGES TO MASTERY….

1. Immersion… IS IMPORTANT TO COMPENSATE LACK OF EARLY EXPOSURE…compared to young

kid …peppa pig.. you may have missed that stage ,,but can redo it consciously

i) Know your dominant learning style …. Read, listen , experiment …

ii) Find a support group.. toast master

iii) Fire ur mental faculty from all directions- audio , video, read , podcast . events, WRITE
PLEASE(IT’LL FIRE YOUR ORIGINALITY AND NOVALITY 😊 )

iv) Consciously , collect your content for the week… audio books, reading material …etc

2. VMR (visual mental rehearsal , rehearse mentally and get comfortable with situation..if MIND S
READY…. BODY WILL FOLLOW, understand and believe the power of this ) techniques for the Athletes ,
stage performers, stand up comedians (let your audience taste the sweet taste of success and make
them imagine …) BELIEVE IN THE IMAGE , BELIEVE YOURSELF ,IT WILL SLOWLY START BECOMING IN THE
REALITY… THERE ARE MANY FUTURE LEADERS AND MILLANERS SITTING IN THIS ROOM…

i) Example for english/communication skills… PRETEND TO BE A NEWS ANCHOR

Selling Skills – Upselling and Cross selling

ii) Use it for any new , stress full situation .. interviews, public speaking , stage exposure..

3) Play the game (NOT TRY TO WIN THE GAME, YOURE NOT THERE TO PROVE SOMETHING)- START
with some example- cricket…… more you stay in the game , better you become.

Put your skin in the game.. ncholas book

MARTINA NAVRATILOVA- the more I realize how better I can get , the more I push to Improve my self…
its addictive

4) REVIEW….love making mistakes….dont be afraid…make mistakes, but always make new

mistakes only… repeating old mistakes is a sin.

Take feedback , review… create your confidence to a level that REJECTION is not a big deal.

Ability to take initiative is key component to success

DON’T BE HARSH WITH YOU , GOOD THINGS TAKE TIME