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SECURITY AGENCIES (SAs) GRADING EXERCISE 2020

S/N Areas of Audit Scoring


Overtime Exemption (OTE) – 20%
1 Does the security agency (SA) require an Max points = 20
overtime exemption (OTE) from MOM? Both conditions must be fulfilled: 20

 SA did not apply for OTE from


Documents submission: MOM.
SAs to submit latest OTE approval and/or  SA has no SO that worked
extension letters, attendance records more than 72 overtime hours
(format in Form B) for the month of May per month
2020 for 3 full-time SOs with highest (All 3 full-time SOs with highest
overtime hours performed (stated in Form overtime hours each kept
A) and plans to reduce the overtime hours within 72 overtime hours a
for existing workforce (if any). month).

Both conditions must be fulfilled: 10

 SA has a valid OTE from MOM


(regardless of whether the SA
utilises the OTE)
 All SOs in SA worked not more
than 85 overtime hours per
month
(None of the 3 full-time SOs
with highest overtime hours
worked more than 85
overtime hours a month).

* Additional six points will be awarded 6


if SA has acceptable plans to reduce
overtime hours for their SOs:

The acceptable plans are:


(i) A Lean Enterprise
Development Scheme (LEDS)
plan endorsed by a supporting
agency; or
(ii) A write up indicating a plan to
reduce overtime hours to
within 72 hours per month by
1st January 2021. The write up
must include the followings:
 The number of SOs
working overtime hours
beyond 72 hours per
month from March to
May 2020
 For the 10% of the SA’s
workforce with the most
overtime hours, state the

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SECURITY AGENCIES (SAs) GRADING EXERCISE 2020
concrete steps to be taken
to reduce the overtime
hours of these SOs to
within 72 hours per
month by 1st January
2021.

Both conditions must be fulfilled: 0

 SA has a valid OTE from MOM


 SA has SO(s) that worked more
than 85 overtime hours per
month
(Of the 3 full-time SOs with
highest overtime hours, at
least 1 worked more than 85
overtime hours a month).

* Additional six points will be awarded 6


if SA has acceptable plans to reduce
overtime hours for their SOs:

The acceptable plans are:


(i) A Lean Enterprise
Development Scheme (LEDS)
plan endorsed by a supporting
agency; or
(ii) A write up indicating a plan to
reduce overtime hours to
within 72 hours per month by
1st January 2021. The write up
must include the followings:
 The number of SOs
working overtime hours
beyond 72 hours per
month from March to
May 2020
 For the 10% of the SA’s
workforce with the most
overtime hours, state the
concrete steps to be taken
to reduce the overtime
hours of these SOs to
within 72 hours per
month by 1st January
2021.

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SECURITY AGENCIES (SAs) GRADING EXERCISE 2020
Timely and Accurate Payment of Salaries – 15%
2.1 Does the SA have a system(s) to ensure Max points = 3
timely and accurate payment of salary SA has a HR system (i.e. a system 3
(i.e. basic salary of full-time, Singaporean other than MS Excel and MS Word)
and Permanent Resident officers across that meets the area of audit.
all deployment grades meets PWM, all
salary payment except overtime wages SA has an IT-based system that meets 2
must be paid within 7 days)? the area of audit.

Assessor will request a live demonstration SA has a non-IT system that meets the 1
on the usage of the system in supporting area of audit.
compliance to the area of audit to
supplement the assessment.
SA is unable to ensure timely and 0
accurate payments.
Documents submission:
SAs to submit screen-shots from systems
(if any)/ pay slips for the month of May
2020 for 3 full-time SOs stated in Form A.

2.2 Does the SA have a system(s) to ensure Max points = 3


timely and accurate payment of CPF SA has a HR system (i.e. a system 3
contributions (employer’s and other than MS Excel and MS Word)
employee’s share)? that meets the area of audit.

Assessor will request a live demonstration SA has an IT-based system that meets 2
on the usage of the system in supporting the area of audit.
compliance to the area of audit to
supplement the assessment.
SA has a non-IT system that meets the 1
Documents submission: area of audit.
SAs to submit screen-shots from systems
(if any)/pay slips for the month of May SA is unable to ensure timely and 0
2020 for 3 full-time SOs stated in Form A. accurate payments.

2.3 Does the SA have a system(s) to ensure Max points = 3


timely and accurate payment of overtime SA has a HR system (i.e. a system 3
work (i.e. overtime wages must be paid other than MS Excel and MS Word)
within 14 days after the end of the salary that meets the area of audit.
period)?
SA has an IT-based system that meets 2
Assessor will request a live demonstration the area of audit.
on the usage of the system in supporting
compliance to the area of audit to SA has a non-IT system that meets the 1
supplement the assessment. area of audit.

Documents submission:
SA is unable to ensure timely and 0
SAs to submit screen-shots from systems
(if any)/pay slips for the month of May accurate payments.
2020 for 3 full-time SOs stated in Form A.

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SECURITY AGENCIES (SAs) GRADING EXERCISE 2020
2.4 Does the SA have a system(s) to ensure Max points = 3
timely and accurate payment for work SA has a HR system (i.e. a system 3
done on public holiday (PH)? other than MS Excel and MS Word)
that meets the area of audit.
Assessor will request a live demonstration
on the usage of the system in supporting SA has an IT-based system that meets 2
compliance to the area of audit to the area of audit.
supplement the assessment.
SA has a non-IT system that meets the 1
Documents submission: area of audit.
SAs to submit screen-shots from systems
(if any)/pay slips for the month of May
2020 for 3 full-time SOs stated in Form A. SA is unable to ensure timely and 0
accurate payments.

2.5 Does the SA have a system(s) to ensure Max points = 3


timely and accurate payment for work SA has a HR system (i.e. a system 3
done on rest day? other than MS Excel and MS Word)
that meets the area of audit.
Assessor will request a live demonstration
on the usage of the system in supporting SA has an IT-based system that meets 2
compliance to the area of audit to the area of audit.
supplement the assessment.

Documents submission:
SA has a non-IT system that meets the 1
SAs to submit screen-shots from systems
area of audit.
(if any)/ pay slips for the month of May
2020 for 3 full-time SOs stated in Form A.
SA is unable to ensure timely and 0
SAs to indicate on Form B for all 3 SOs accurate payments.
submitted on whether the SOs are paid for
work done on PH or given off-in-lieu.

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SECURITY AGENCIES (SAs) GRADING EXERCISE 2020
Accurate Tracking of Hours of Work – 15%
3.1 Does the SA have an alert system(s) in the Max points = 3
event the SOs work more than 12 hours SA has a HR system (i.e. a system 3
per day or a system(s) that does not allow other than MS Excel without
scheduling beyond 12 hours per day? programming/ MS Word) that meets
the area of audit.
Assessor will request a live demonstration
on the usage of the system in supporting SA has an IT-based system that meets 2
compliance to the area of audit to the area of audit.
supplement the assessment.
SA has a non-IT system that meets the 1
Documents submission: area of audit.
SAs to submit screen-shots from systems
(if any) and attendance records (format in
SA does not have an alert system in 0
Form B) for the month of May 2020 for 3
the event the SOs work more than 12
full-time SOs stated in Form A.
hours per day or a system(s) that does
not allow scheduling beyond 12 hours
per day.

3.2 Does the SA use system(s) to capture Max points = 3


and/ or track SOs' normal working hours? SA has a HR system (i.e. a system 3
other than MS Excel without
Assessor will request a live demonstration programming/ MS Word) that meets
on the usage of the system in supporting the area of audit.
compliance to the area of audit to
supplement the assessment. SA has an IT-based system that meets 2
the area of audit.
Documents submission:
SAs to submit screen-shots from systems SA has a non-IT system that meets the 1
(if any) and attendance records (format in area of audit.
Form B) for the month of May 2020 for 3
full-time SOs stated in Form A.
SA is unable to ensure accurate 0
tracking of hours of work.

3.3 Does the SA have a system(s) to capture Max points = 3


and/ or reflect overtime hours SA has a HR system (i.e. a system 3
accurately? other than MS Excel without
programming/ MS Word) that meets
Assessor will request a live demonstration the area of audit.
on the usage of the system in supporting
compliance to the area of audit to SA has an IT-based system that meets 2
supplement the assessment. the area of audit.

Documents submission: SA has a non-IT system that meets the 1


SAs to submit screen-shots from systems area of audit.
(if any) and attendance records (format in
Form B) for the month of May 2020 for 3 SA is unable to ensure accurate 0
full-time SOs stated in Form A. tracking of hours of work.

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SECURITY AGENCIES (SAs) GRADING EXERCISE 2020
3.4 Does the SA have a system(s) to capture Max points = 3
and/ or reflect working/overtime hours SA has a HR system (i.e. a system 3
for work done on public holiday other than MS Excel without
accurately? programming/ MS Word) that meets
the area of audit.
Assessor will request a live demonstration
on the usage of the system in supporting SA has an IT-based system that meets 2
compliance to the area of audit to the area of audit.
supplement the assessment.
SA has a non-IT system that meets the 1
Documents submission: area of audit.
SAs to submit screen-shots from systems
(if any) and attendance records (format in
SA is unable to ensure accurate 0
Form B) for the month of May 2020 for 3
tracking of hours of work.
full-time SOs stated in Form A.

3.5 Does the SA have a system(s) to capture Max points = 3


and/ or reflect working/overtime hours SA has a HR system (i.e. a system 3
for work done on rest day accurately? other than MS Excel without
programming/ MS Word) that meets
Assessor will request a live demonstration the area of audit.
on the usage of the system in supporting
compliance to the area of audit to SA has an IT-based system that meets 2
supplement the assessment. the area of audit.
Documents submission: SA has a non-IT system that meets the 1
SAs to submit screen-shots from systems area of audit.
(if any) and attendance records (format in
Form B) for the month of May 2020 for 3
full-time SOs stated in Form A. SA is unable to ensure accurate 0
tracking of hours of work.

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SECURITY AGENCIES (SAs) GRADING EXERCISE 2020
Timely and Accurate Issuance of KETs and Itemised Pay Slips – 10%

4.1 Does the SA have a system(s) to generate Max points = 3


KETs and for SO to access? SA has a HR system (i.e. a system 3
other than MS Excel and MS Word)
Assessor will request a live demonstration that meets the area of audit.
on the usage of the system in supporting
compliance to the area of audit to
supplement the assessment. SA has an IT-based system that meets 2
the area of audit.
Documents submission:
SAs to submit screen-shots from systems
SA has a non-IT system that meets the 1
(if any) and KETs / Employment Contracts/
area of audit.
Employee’s Handbook for 3 full-time SOs
stated in Form A.

SA is unable to ensure timely and/ or 0


accurate issuance of KETs and SO’s
access to the system.

4.2 Does the SA have a system(s) to generate Max points = 3


itemised pay slips and for SO to access? SA has a HR system (i.e. a system 3
other than MS Excel and MS Word)
Assessor will request a live demonstration that meets the area of audit.
on the usage of the system in supporting
compliance to the area of audit to SA has an IT-based system that meets 2
supplement the assessment. the area of audit.

Documents submission:
SAs to submit screen-shots from systems SA has a non-IT system that meets the 1
(if any) and itemised pay slips for the area of audit.
month of May 2020 for 3 full-time SOs
stated in Form A.
SA is unable to ensure timely and/ or 0
accurate issuance of itemised pay slips
and SO’s access to the system.

4.3 Does the SA issue KETs which are in line Max points = 2
with the Employment Act’s All required items of the KETs are 2
requirements? present.

Documents submission:
SAs to submit screen-shots from systems
(if any) and KETs/ Employment Contracts/
Employees Handbook for 3 full-time SOs 1 or more missing items of the KETs 0
stated in Form A. are detected.

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SECURITY AGENCIES (SAs) GRADING EXERCISE 2020
4.4 Does the SA issue itemised pay slips Max points = 2
which are in line with the Employment All required items of the itemised pay 2
Act’s requirements? slips are present.

Documents submission:
SAs to submit screen-shots from systems 1 or more missing items of the 0
(if any) and itemised pay slips for the itemised pay slips are detected.
month of May 2020 for 3 full-time SOs
stated in Form A.

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SECURITY AGENCIES (SAs) GRADING EXERCISE 2020
Accurate Tracking of Leave Entitlements – 10%
5.1 Does the SA have a system(s) to capture Max points = 3
the leave entitlements (such as annual SA has a HR system (i.e. a system 3
leave and medical leave) that are given to other than MS Excel and MS Word)
SOs? that meets the area of audit.

Assessor will request a live demonstration SA has an IT-based system that meets 2
on the usage of the system in supporting the area of audit.
compliance to the area of audit to
supplement the assessment. SA has a non-IT system that meets the 1
area of audit.
Documents submission:
SAs to submit screen-shots from systems
SA is unable to ensure the accurate 0
(if any)/leave application forms for the
tracking of leave entitlements.
month of May 2020 for 3 full-time SOs
stated in Form A.

5.2 Does the SA provide SOs with annual Max points = 2


leave entitlements that is in line with the Evidence showing that the SOs are 2
Employment Act’s requirement? given annual leave entitlements that
meets the EA requirement.
Documents submission:
SAs to submit screen-shots from systems
(if any) and KETs/ Employment Contracts/
Employees Handbook/ itemised pay slips
for the month of May 2020 for 3 full-time No evidence showing that the SOs are 0
SOs stated in Form A. given annual leave entitlements that
meets the EA requirement.

5.3 Does the SA provide SOs with sick leave Max points = 2
entitlements that are in line with the Evidence showing that the SOs are 2
Employment Act’s requirement? given sick leave entitlements that
meets the EA requirement.
Documents submission:
SAs to submit screen-shots from systems
(if any) and KETs/ Employment Contracts/
Employees Handbook/ itemised pay slips
for the month of May 2020 for 3 full-time No evidence showing that the SOs are 0
SOs stated in Form A. given sick leave entitlements that
meets the EA requirement.

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SECURITY AGENCIES (SAs) GRADING EXERCISE 2020
5.4 Does the SA have a system(s) to allow SOs Max points = 3
to check and track the utilisation rate of SA has a HR system (i.e. a system 3
leave entitlements (such as annual leave, other than MS Excel and MS Word)
medical leave and hospitalisation leave)? that meets the area of audit.

Assessor will request a live demonstration SA has an IT-based system that meets 2
on the usage of the system in supporting the area of audit.
compliance to the area of audit to
supplement the assessment. SA has a non-IT system that meets the 1
area of audit.
Documents submission:
SAs to submit screen-shots from systems
SA is unable to ensure the accurate 0
(if any)/leave application forms for the
tracking of leave entitlements.
month of May 2020 for 3 full-time SOs
stated in Form A.

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SECURITY AGENCIES (SAs) GRADING EXERCISE 2020
Sustainable Manpower – 30%
6 Does the SA have a system(s) to ensure Max points = 30
sustainable manpower? SA has an IT-based system to ensure (i) 10
sustainable manpower.
Assessor will verify the 3 scheme(s) as (ii) 10
stated by the SA, through interview with (iii)10
any one of the SOs.

Each scheme is assessed individually and


capped at 10 points.
SA has a non-IT system to ensure (i) 8
sustainable manpower.
Some examples of the schemes are: (ii) 8
- Reward/retention practices
(iii) 8
(a) Salary increment, AWS, performance
bonus, productivity incentives,
retention/sign-on bonus.
(b) Long service awards.
(c) Bursaries/sponsorship for children of
security officers, compassionate leave,
etc. SA is unable to ensure sustainable (i) 0
manpower.
(ii) 0
- Employment entitlements and benefits
(iii) 0
over and above those stipulated in the EA
and/or PWM
(a) Higher payment rates for work done on
rest day or public holiday.
(b) Higher number of annual leave.
(c) Higher number of other forms of paid
leave benefits (e.g. maternity leave,
paternity leave, or childcare leave, etc.)
(d) Paying a basic salary that is equal to or
above the recommended PWM wage
starting from Jan 2021 across all officers
for at least one deployment grade as
follows:
SO - Basic salary of $1,400 and above
SSO - Basic salary of $1,585 and above
SS - Basic salary of $1,785 and above
SSS - Basic salary of $1,985 and above

Documents submission:
SAs to provide screen-shots from systems
(if any)/employment contracts, employee
guidebook and/or any other supporting
documents illustrating the SA’s
employment policies/schemes to reward
and/or retain existing SOs.

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