IRIS

Booking management platform for

Real Estate Companies

Product Overview
IRIS is a comprehensive booking management tool which brings all stakeholders on one
common platform. It enhances the complete buying experience by providing complete
transparency. It features inventory and channel partner management and intelligent payment
gateway integration.

IRIS streamlines complete booking process

● Token management system
● Slot management system
● EOI form process
● One click booking
● One click cancellation and swapping
● Zero paperwork
● Zero chance of double booking
2

Direct customer module

Customer can be redirected to IRIS registration page from projects
website or from any digital sources. Source of the customer will be
captured from the UTM parameters which will be useful to provide
the ROI reporting. Customer can register on the portal by submitting
the basic details such as name, email and phone number.
Personalized account for that user will be created.

From the dashboard, customer can fill KYC form

details and seamlessly make online payment to
generate a token. Along with the token
generation, customer will also get allotment slot
details as per configuration done in the portal.
Complete transparency can be maintained by
providing all details to customers which helps to
build confidence.

System flow can be customized to first token payment then inventory selection or visa
versa. Customer can easily book apartment online without any assistance from the staff,
which helps in saving the efforts. Customer can change his account details, review his
payment & booking status and get a printout of his payment receipt anytime at his fingertips.
3

Steps to book apartment:

è Customer selects Choose Apartment option from his dashboard:

è Apartment preference selection

4

è Tower Selection

è Apartment Selection
5

è On the booking checkout page, unit is kept on Hold for 10 minutes. Details of apartment
cost sheet and payment schedule is visible on this page. The channel partner or customer
can make payment to block unit.

Customer will get notified on Email and SMS regarding all

important communications from the portal. Reminders for
nurturing can also be configured to keep customer
connected. Also, OTP feature helps customers to securely
login in his account and they can check all the details
whenever they want to check anything. Payment receipts,
booking form and allotment letter are also shared over the
emails which helps to adapt the paperless system
conveniently.
6

Channel partner Module

IRIS ensures smooth functioning of all channel partners.

It provides -

● Exclusive dashboard for channel partner

● Complete view and report for each contact
● Automated commission calculation and report
● Zero duplicate contact conflicts

Customer CP Add Payment

Register confirms channel Channel Parnter details or
Customer partner via link Add KYC details customer makes
on email online payment
 7

Channel Partner Dashboard and Reports

Channel Partner can get details on project, download brochures, view collaterals from his
dashboard
Channel Partner can track details on payment stage and booking stage

• Channel partner can add his customers in the

portal.
• He can view payments and bookings made by
the customers.
• He can add KYC details and generate a token
on a customer’s behalf.
• Automated tagging is done when a customer
confirms his account and channel partner’s
lead is secured.
• Channel partner can also take exports of his
customers and payments made by them in the
form of an excel sheet.
• Channel partner can also review customer’s
booking status and payment details and push
them to make the next payments. When a
customer makes a booking then channel
partner will be notified.
• Using IRIS, channel partner can control the
complete lifecycle of his customer without
being worried about his lead getting lost.
8

Sales/GRE/CRM Module

Sales team can also be onboarded on system and can have access to Add customers and do
the entire booking journey on behalf of customers.
Sales team will have additional access to raise a negotiation request in case of additional
discounting.
All users will have access to a dashboard per their access levels.

Management Dashboards and Reporting

The Dashboards will have reports like

Availability of inventory by tower

Availability of inventory by Configuration
Sales Number by Tower/Configuration
Revenue Generated
Current Pipeline - Blocked - Tentative Booked - Booked Units

Apart from this, reports in the form of export for following data will be available:

• Channel Partner Performance -For every CP we will have Leads Registered - Confirmed -
Blocked - Tentative Booked - Booked - Revenue Generated - Commission
• KYC Tracker for all the registered Customers
• Documents/Registration Info Tracker for all registered Channel Partners
• All Inventory Export with current status
• All Payment Export
• Export of all cancellation Requests