From: Maria Gabriela Gonzalez mgabrielagonzalezmartinez@hotmail.

com
Subject: Re: Shoes warranty
Date: 19 February 2020 at 14:33
To: Hasna, Ahmad Ahmad_Hasna@hugoboss.com
Cc: BOSS_Store_Dubai_Mall BOSS_Store_Dubai_Mall@hugoboss.com

Hi,

I hope you are doing well, I will be visit Dubai from 19th to 28th of March. Is it ok if I go to the store to reclaim the warranty?

I will waiting your answer thanks

On 29 Jan 2020, at 13:19, Hasna, Ahmad <Ahmad_Hasna@hugoboss.com> wrote:

Hi

Are you expecting to visit Dubai soon because the only solution to have the shoes here in Dubai

Kind regards,
Ahmad
HUGO BOSS Al Futtaim UAE Trading LLC
Ahmad Hasna
Sales Supervisor
BOSS Store-Dubai Mall
P.O. Box 214981
Dubai, UAE
Phone +971 42438287
E-Mail Ahmad_hasna@hugoboss.com
www.hugoboss.com

From: Maria Gabriela Gonzalez <mgabrielagonzalezmartinez@hotmail.com>

Sent: Monday, January 27, 2020 7:40 PM
To: Hasna, Ahmad <Ahmad_Hasna@hugoboss.com>
Cc: BOSS_Store_Dubai_Mall <BOSS_Store_Dubai_Mall@hugoboss.com>
Subject: Re: Shoes warranty
Hi,

Hope you are great. I am currently in Colombia, because I live here. Is there any chance that I can have another solution?

Thanks

On 27 Jan 2020, at 10:39, Hasna, Ahmad <Ahmad_Hasna@hugoboss.com> wrote:

Dear Gabriela,

Hope you doing well!

Regarding about your request for exchange of your shoe it already approve for the management just came to our store anytime and im free to
assist you thank you.

Kind regards,
Ahmad
HUGO BOSS Al Futtaim UAE Trading LLC
Ahmad Hasna
Sales Supervisor
BOSS Store-Dubai Mall
P.O. Box 214981
Dubai, UAE
Phone +971 42438287
E-Mail Ahmad_hasna@hugoboss.com
www.hugoboss.com

This e-mail (and/or attachments) is confidential and may be privileged. Use or disclosure of it by anyone other than a designated addressee is
unauthorized.
If you are not an intended recipient, please delete this e-mail from the computer on which you received it. We thank you for notifying us
immediately.

This e-mail (and/or attachments) is confidential and may be privileged. Use or disclosure of it by anyone other than a designated addressee is
unauthorized.
If you are not an intended recipient, please delete this e-mail from the computer on which you received it. We thank you for notifying us immediately.