Manual No: 577013-954 ● Revision: H

TLS-450 Console
Board and Software Replacement/Upgrade
Notice
Veeder-Root makes no warranty of any kind with regard to this publication, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose.

Veeder-Root shall not be liable for errors contained herein or for incidental or consequential damages in connection with the
furnishing, performance, or use of this publication.

Veeder-Root reserves the right to change system options or features, or the information contained in this publication.

This publication contains proprietary information which is protected by copyright. All rights reserved. No part of this publication
may be photocopied, reproduced, or translated to another language without the prior written consent of Veeder-Root.

Contact TLS Systems Technical Support for additional troubleshooting information at 800-323-1799.

DAMAGE CLAIMS / LOST EQUIPMENT

Thoroughly examine all components and units as soon as they are received. If any cartons are damaged or missing, write a
complete and detailed description of the damage or shortage on the face of the freight bill. The carrier's agent must verify the
inspection and sign the description. Refuse only the damaged product, not the entire shipment.
Veeder-Root must be notified of any damages and/or shortages within 30 days of receipt of the shipment, as stated in our Terms
and Conditions.

VEEDER-ROOT’S PREFERRED CARRIER

1. Contact Veeder-Root Customer Service at 800-873-3313 with the specific part numbers and quantities that were missing
or received damaged.
2. Fax signed Bill of Lading (BOL) to Veeder-Root Customer Service at 800-234-5350.
3. Veeder-Root will file the claim with the carrier and replace the damaged/missing product at no charge to the customer.
Customer Service will work with production facility to have the replacement product shipped as soon as possible.

CUSTOMER’S PREFERRED CARRIER

1. It is the customer’s responsibility to file a claim with their carrier.
2. Customer may submit a replacement purchase order. Customer is responsible for all charges and freight associated with
replacement order. Customer Service will work with production facility to have the replacement product shipped as soon as
possible.
3. If “lost” equipment is delivered at a later date and is not needed, Veeder-Root will allow a Return to Stock without a restocking
fee.
4. Veeder-Root will NOT be responsible for any compensation when a customer chooses their own carrier.

RETURN SHIPPING
For the parts return procedure, please follow the appropriate instructions in the "General Returned Goods Policy” pages in the
"Policies and Literature" section of the Veeder-Root North American Environmental Products price list. Veeder-Root will not
accept any return product without a Return Goods Authorization (RGA) number clearly printed on the outside of the package.

©Veeder-Root 2013. All rights reserved.

 Table of Contents

Introduction
Contractor Certification Requirements ..............................................................................1
Related Manuals ...............................................................................................................1
Before You Begin ..............................................................................................................2
Safety Precautions ............................................................................................................2
Precautions Against Static Electricity ................................................................................3
System Backup .................................................................................................................3

Replacing the CPU Board

Removing the CPU Board ................................................................................................8

Replacing Software CF Card

Replacing CF Card from Version 3.X or Earlier to Latest Version ..................................14

Replacing the iButton ................................................................................................15

Installing Software Features
Software Features Installation Procedure .......................................................................16
Feature Upgrade Procedure ...........................................................................................17
Verify Features Installed .................................................................................................19

Software Maintenance
Software Thumb Drive Connection .................................................................................21
Software Download Procedure .......................................................................................22
Software Install Procedure ..............................................................................................23

Figures
Figure 1. Locating Printer’s USB connector ..............................................................4
Figure 2. USB/Ethernet board - V-R thumb drive ports .............................................5
Figure 3. Accessing Diagnostic Main Screen from the Home Screen.......................6
Figure 4. Software Maintenance button.....................................................................6
Figure 5. Initiating a System Backup .........................................................................7
Figure 6. Front doors .................................................................................................8
Figure 7. Locating CPU board hold-down pins..........................................................9
Figure 8. Cable connections to CPU board .............................................................10
Figure 9. Locating CPU board components ............................................................11
Figure 10. Installing iButton flanged end up ..............................................................12
Figure 11. Orient CF card side grooves to the CF card connector guides ................12
Figure 12. Removing/replacing RAM board ..............................................................13
Figure 13. Inserting i-Button into USB Adapter .........................................................16
Figure 14. Locating Printer’s USB connector ............................................................17
Figure 15. Downloading Software Features from the USB Adapter ..........................18
Figure 16. Installing Software Features.....................................................................19
Figure 17. About button .............................................................................................19
Figure 18. Verifying Installed Software Features.......................................................20
Figure 19. Locating Printer’s USB connector ............................................................22

iii
 Introduction

This manual contains instructions for replacing the following TLS-450 console components:
• CPU board
• RAM board
• Replacing Software/CF card
• Replacing iButton
• Installing software features
• Replacing CF card
• Replacing CF card version 3.X or earlier to latest version

This manual does not provide troubleshooting information.

Contractor Certification Requirements

Veeder-Root requires the following minimum training certifications for contractors who will install and setup the
equipment discussed in this manual:
Installer (Level 1) Certification: Contractors holding valid Installer Certification are approved to perform wiring
and conduit routing; equipment mounting; probe, sensor and carbon canister vapor polisher installation; wireless
equipment installation; tank and line preparation; and line leak detector installation.
ATG Technician (Level 2/3 or 4) Certification: Contractors holding valid ATG Technician Certifications are
approved to perform installation checkout, startup, programming and operations training, system tests,
troubleshooting and servicing for all Veeder-Root Series Tank Monitoring Systems, including Line Leak Detection.
In addition, Contractors with the following sub-certification designations are approved to perform installation
checkout, startup, programming, system tests, troubleshooting, service techniques and operations training on the
designated system.
• Wireless 2
• Tall Tank
VR Vapor Products Certification: Contractors holding a certification with the following designations are
approved to perform installation checkout, startup, programming, system tests, troubleshooting, service techniques
and operations training on the designated system.
• ISD – In Station Diagnostics
• PMC – Pressure Management Control
• CCVP - Veeder-Root Vapor Polisher
• Wireless – ISD/PMC Wireless
• A current Veeder-Root Technician Certification is a prerequisite for the VR Vapor Products course.
Warranty Registrations may only be submitted by selected Distributors.

Related Manuals

577013-879 TLS-450 Site Prep Manual

577013-918 TLS-450 Troubleshooting Guide

1
Introduction Before You Begin

Before You Begin

Before you begin component replacement, read the following guidelines:

• To avoid electrical shock, be sure AC power to the console is Off when performing the procedures in this
manual.
• FAILURE TO COMPLY WITH THE FOLLOWING WARNINGS AND SAFETY PRECAUTIONS COULD
CAUSE DAMAGE TO PROPERTY, ENVIRONMENT, RESULTING IN SERIOUS INJURY OR DEATH.

Safety Precautions

The following safety symbols may be used throughout this manual to alert you to important safety hazards and
precautions.

ELECTRICITY TURN POWER OFF

High voltage exists in, and is supplied Live power to a device creates a potential
OFF
to, the device. A potential shock hazard shock hazard. Turn Off power to the device
exists. and associated accessories when servicing
the unit.

INJURY STATIC SENSITIVE COMPONENTS

Careless or improper handling of tools Wear grounded anti-static wrist strap before
can cause bodily injury. handling printed circuit boards.

READ ALL RELATED MANUALS WARNING

Knowledge of all related procedures
before you begin work is important.
Read and understand all manuals thor-
oughly. If you do not understand a pro-
cedure, ask someone who does.
Heed the adjacent instructions to avoid
damage to equipment, property, environment
or personal injury.

WARNING
OFF
This system operates on 120/240 Vac power. Serious injury or death from
electrical shock could occur if the power ON/OFF warnings in this manual are
not heeded.
1. Read and follow all instructions in this manual, including all
safety warnings.
2. Remove rings from hands, metal watch bands and bracelets, and
loose hanging neck jewelry before performing these procedures.
3. Do not modify or use service parts other than those provided by
Veeder-Root.

2
 Introduction Precautions Against Static Electricity

Precautions Against Static Electricity

Before removing electronic components from their antistatic bags read the following static electricity precautions.
1. Before handling any components, discharge your body's static electric charge by touching a grounded
surface.
2. Do not remove parts from their antistatic bags until you are ready to install them.
3. Do not lay parts on the antistatic bags! Only the insides are antistatic.
4. When handling parts, hold them by their edges and their metal mounting brackets.
5. Avoid touching components or edge connectors that plug into slots and wear the antistatic wrist strap (Part
No. 576010-908) included in your component replacement kit.
6. Never slide parts over any surface.
7. Avoid plastic, vinyl, and styrofoam in your work area.

System Backup

Before powering off the console perform a system backup:

WARNING! For all software maintenance functions in consoles you must use the CPU USB printer
port.

PERFORM THE FOLLOWING STEPS.

OFF
1. Turn off power to the console.
2. Using a T-15 Torx driver, remove the two screws in the left door of the console (ref. item 2 in Figure 6).
3. Disconnect the Printer's USB cable from its connector on the CPU board and insert your V-R Backup thumb
drive (P/N 330020-607) into the CPU USB connector as shown in Figure 1 below.
4. Close the door. Turn on power to the console.

3
Introduction System Backup

sw feat act2.eps

Figure 1. Locating Printer’s USB connector

LEGEND FOR NUMBERED BOXES IN Figure 14

1. Comm module 3. Printer USB connector
2. Top of CPU board

4
Introduction System Backup

954-10.eps

Figure 2. USB/Ethernet board - V-R thumb drive ports

LEGEND FOR NUMBERED BOXES IN Figure 2

1. USB/Ethernet board bracket
2. V-R thumb drive plugged into USB port

5. Touch the Diagnostics button on the Home Screen (see item 2 in Figure 3).

5
Introduction System Backup

09-21-2007
11-31-30

SYSTEM STATUS ALL TANKS

ALL TANKS ALL SENSORS USER DEFINED 1 USER DEFINED 2 USER DEFINED 3

Inventory Delivery Environment BIR

954-14.eps

Figure 3. Accessing Diagnostic Main Screen from the Home Screen

LEGEND FOR NUMBERED BOX IN Figure 3

1. Home Screen access button
2. Diagnostic Main Screen access button

6. Touch the Software Maintenance button on the Diagnostic Maintenance screen (see Figure 4) to open the
Software Maintenance - Backup Restore tab screen (see Figure 5).

Figure 4. Software Maintenance button

6
Introduction System Backup

7. Touch the Backup button (item 1 in Figure 5) to begin the system backup process.

09-21-2007
11-31-30

Software Maintenance - Backup Restore

Backup
Download Install
Restore

IDLE

1 Backup Restore
Prepare USB
Recovery
Revert to Previous
Software Versions
Drive

954-18.eps

Figure 5. Initiating a System Backup

LEGEND FOR NUMBERED BOX IN Figure 5

1. Backup button

8. After the ‘Backup Completed Successfully’ message displays power off the console, open the left door and
remove the thumb drive from the CPU printer USB port, replace the printer cable USB connector in the port,
close the door and replace the two screws.

7
 Replacing the CPU Board

Removing the CPU Board

1. Switch Off power to the console.

2. Open both front doors of the console (see Figure 6).

2 4

954-1.eps

1 2 3 4

Figure 6. Front doors

LEGEND FOR NUMBERED BOXES IN Figure 6

1. Left (Printer) door 3. Right (Display) door.
2. Top and bottom #8 taptite screws securing left door 4. Top and bottom #8 taptite screws securing right door

8
Replacing the CPU Board Removing the CPU Board

3. Locate the three retention snap pins along the front of the CPU board (see Figure 7).

1
RELAY RATINGS
240 VAC, 2 A MAX
24 VDC, 2 A MAX

1 WARNING: TO MAINTAIN
INTRINSIC SAFETY, ALL
COVERS MUST BE IN
PLACE.
WARNING: TO MAINTAIN
INTRINSIC SAFETY, ALL
COVERS MUST BE IN
PLACE.
WARNING: TO MAINTAIN
INTRINSIC SAFETY, ALL
COVERS MUST BE IN
PLACE.
WARNING: TO MAI
INTRINSIC SAFETY
COVERS MUST BE
PLACE.

954-8.eps

Figure 7. Locating CPU board hold-down pins

LEGEND FOR NUMBERED BOXES IN Figure 7

1. Board retention snap pins 3. At each retention pin, slide forefinger in between board and
2. Compartment bulkhead. bulkhead and pry board away from bulkhead to release pin.

4. Remove the grounding wrist strap (Part No. 576010-908) from its package and wrap one end around your
wrist. Adhere the other end to the metal plate on the inside of the Printer door.
5. Disconnect the four cables from the Display door along the front edge of the CPU board (sse Figure 8).
6. Position your forefinger beneath one of the pins and press up releasing the CPU board (see item 3 in
Figure 7). Repeat at each of the remaining two retention pins.

9
Replacing the CPU Board Removing the CPU Board

1 2 3 4

954-9.eps

Figure 8. Cable connections to CPU board

LEGEND FOR NUMBERED BOXES IN Figure 8

1. USB printer cable 3. Display data cable
2. Touch screen control cable 4. LED/display cable

7. Tilt the board a little away from the bulkhead (item 2 in Figure 7) and grasping the edge of the board pull out
firmly to remove the board from its backplane board connector. Once the CPU board is free from the
connector, slowly remove the board from the console being careful not to hit the CF card against the door.
8. Place the old and new CPU boards side by side on a clean work surface.
9. Remove the iButton from the old CPU board and install it in the same socket on the new CPU board (see
Figure 9). Make sure the flanged side of the iButton is up in its socket (see Figure 10).
10. Remove the CF card from the old board and install it in the same connector on the new CPU board. Orient
the CF card so the large/small grooves in the side of the CF card align with large/small guides on the sides of
the connector (see Figure 11).
11. Remove the RAM board by pushing the retaining clips away from the notches in the side of the RAM board
allowing it to spring up about 30 degrees from the CPU board (see Figure 12). When board springs up it
may be removed (handle the RAM board by its edges). Place the RAM board in the same (top) connector on
the new CPU board, aligning the notch in the board’s connector edge over the rib in the CPU RAM board
connector. Push the RAM board in at a slight angle to seat the connector, then gently push down on the RAM
board until the retention clips snap into the notches in both edges of the RAM board (see Figure 12).

12. Once the iButton, CF card and RAM board are installed in the new CPU board, lift the CPU board by its
outer corners and slide the board into the console until the CPU board connector is entering the backplane
board’s connector, then push firmly down to seat the CPU board in the connector.
13. Make sure the holes in the CPU board for the three retention pins are aligned over the three pins. With your
thumb, push against the CPU board at each retention pin until they are all snapped into place.

10
Replacing the CPU Board Removing the CPU Board

14. Connect each of the four cables in their respective CPU board connectors (see Figure 8).
15. Close the right door and replace the two #8 taptite screws.
16. Close the left door and replace the two #8 taptite screws.
17. Turn on the power to the console.

1 2
11 7 15
5 Console Port C249 2 Z3 Z5 FUD2
Touch Screen Header
C117 J32 U22 J20
8J10

C98
9
C275 J8
TH1 FUD3 P1 C57
1
U24 16 TH2
Grayscale LCD Interface

Backlight Connector
1 3 Main Memory 1
C53

C301 16 1
R229 5 U32 Color LCD Interface
9 R119 4 Z4
C262
8 D21 K 4 J18 2 30
C103 R132
C307 L5 R221 1
C308

C88 8 1 1
Q2 Z6 A

PORESET
R192 J24
FB28 R188
Slave Master J6
Printer

U20 J7 C130 1 31 1
J_USB1

A R21 K J25
10 9 Y1 R235 S4

R244
1

C128
R190 J2 R207 D3
R29 37 1 C51

R222
R77
50

5 4 25 R171
R16 R17 1 25 50
R173
C31 TP77 A R174
66Mhz

C380
R7
C42

R8 R176
1 1 8
20

18
45

R108 45 R56
20

R18 C34 R62

R83 U29 R99 16 38 2 R54
9 8 Q7 1 38
R137 2 R55
5
15

4 U3 U30 R347 1 59 J42 143

R9 15 40
40

R136 61

J27
16 1 R146
R98 Expansion Memory
C39

C118 R100
R86
U27
10

10
35

U25 D13 35 8 9
A FB4 C36
A D2 K K
TP6 D4 1
J28 1 37
U28 14 7
30 R248 48
TP16

30

5 5 25 25
48
U21
U23

A K 2 38
C115 C116 C114 C113
1 1 1 26 1 26 U8 U7 C92 R127 1
8 14 16 9
D8 D7 24 24
C302
R107

R106

U16
A 1 1 R128
K
C60
C68

R124 5 U52 1 2 R219 R154

U10

Unused Memctrl
4 7 1 8 R159
R149

R79
FPGA JTAG

R41

8 1
K J1 37
C129

R28 5
C78

A R161
U13
R141

C254 15 20 11 R162

J23
R47
U15 L3 8 1 14
C299

C50

R181
TP4 R205
U14
7

1 1 3 5 7 9 11 13 15 R46 R201
14 U18 1 R202
R123 A 1 59 61 143 8
D17 9 10 1 B
C94 1
10 1 48 J48 R203

C243
C FB27

C304
J14 D RN8 RN10
Y5

RN7 RN12

C383

U33
C272 C83 C240 C362 R209
R27

C259

C237
E 10

TP34
C207
F
R95

C73 C9 RN25 R210

1

G 4 16
1

R211
C256 H 9

C183
C71 C61

TP25
J 1
C271 J5 C75 K 12

R48
8 5 C66

Y2
L 1 1 1 1
C87 M R250
1
R15

N C238
U53
C270

C215
C285 C55

C225
P 25
R C86 28 1 U5 5 8 C7 24 RN22
C111 C110 1 T R122 19 U12 U6 C384

AC
14

AA
AE
C95 A R217

W
U
R

C
N

A
G

1
E
L
J
1 4 2 4 6 8 10 12 14 16
R169 R76

1
C269

1 FB3

26 24 22 20 18 16 14 12 10 8 6 4 2

3
R152
1 1 1 1 1
J9 PQ2 JTAG
TP9

C15 R212 HRESET

5
1

1
75 51

RN23
C258
C109

L1

7
76

S1
TP1

RN16 RN17 RN15 RN14

R6

13 11 9
C257 38 9 50
RN5 RN1 RN2 RN3 RN4

1
U11 37

1
RN24

15
16
R185

7 C38 U17 U1 4
54
C277

C20 C28 C27

1 TP26
29 U2
7

25 23 21 19 17 15

1
1
5
C276

RN19 SRESET 1
D20 2 1
1 4 100 1
R184 26
R243

R36 1 25

S2
C245 R69
1

J4 37 1
R20

C24
R34 C381 R153
1

C1 TP5 4
C2

TP3 J11 1 R37

AB
R117 C204 AD

B
M
C203 AF

H
K
C137

D
Y
V
T

F
C282 R59

1
8 5 C26C25 C4 R350 C241
C387

C177
C176
R61
TP32

5 4
R163
U4

C388 C112

J3
C274 Z2 C221

R115 R238

R236
R241

R191
R114

C246
C341

1 L2 27 28 1 4 Z1 1 1

R145

R116
38 2 8 U19 R118
EDGE CONNECTOR VR Bus Termination R126

Y4
R155
R348

C280 D1 B1 B11 1 J12 R44 C305 B62

R81 B14
J29 R104 R232
A1 A11 R3 5 4

R144
A14 A62
C273
C239
R233 1 1
U26 8

R129
U31

C386
C283 C294 C296 U51
7

+ TP2

TOP/L1
BD Group - CPU board - TLS-450 console
C284
K
D18 332878-001 Rev A
C293
C252 C281
1

FUD1

A J26 1
TH3

954-3.eps

Figure 9. Locating CPU board components

LEGEND FOR NUMBERED BOXES IN Figure 9

1. Compact Flash (CF) card
2. RAM board
3. iButton

11
Replacing the CPU Board Removing the CPU Board

954-4.eps

Figure 10. Installing iButton flanged end up

2 3

5 6

4
954-5.eps

Figure 11. Orient CF card side grooves to the CF card connector guides

LEGEND FOR NUMBERED BOXES IN Figure 11

1. CF card connector (female) 4. CPU board’s CF card connector (male)
2. Large groove 5. Large guide
3. Small groove 6. Small guide

12
Replacing the CPU Board Removing the CPU Board

1
3 FUD2

J8
TH2

Backlight Connector
Main Memory 1

2 2
30

1
A
J24

31 K 1 J25
R21
R207 D3
C51
R77
R171
R173
A R174

C380
R7
R176
R56
R62
R54
R55
R347 1 59 J42 143
61

J27
Expansion Memory

4
2 2
FUD2 FUD2

J8 J8
TH2 TH2
Backlight Connector

Backlight Connector
Main Memory 1 Main Memory 1

30 30

1 1
A A
J24

31 K 1 J25 31 K 1 J25
R21 R21
R207 D3 R207 D3
C51 C51
R77 R77
R171 R171
R173 R173
A R174 A R174
C380

C380
R7 R7
R176 R176
R56 R56
R62 R62
R54 R54
R55 R55
R347 1 59 J42 143 R347 1 59 J42 143
61 61
J27

J27
Expansion Memory Expansion Memory

954-6.eps

5 6

Figure 12. Removing/replacing RAM board

LEGEND FOR NUMBERED BOXES IN Figure 12

1. Removing RAM board 5. Position notch in bottom of board over rib in
2. Retaining clip connector
3. RAM board will spring up as you push retaining 6. Rotate RAM board down until the retaining clips
clips away notches in sides of board snap into place
4. Replacing RAM board

13
 Replacing Software CF Card

1. Switch Off power to the console.

2. Open the left (Printer) door of the console (see Figure 6).
3. Remove the grounding wrist strap (Part No. 576010-908) from its package and wrap one end around your
wrist. Adhere the other end to the metal plate on the inside of the Printer door.
4. Remove the CF card from the CPU board (see item 1 in Figure 9 for location) and install the new CF card.
Orient the card so the large/small grooves in the side of the card align with large/small guides on the side of
the socket base (see Figure 11).
5. Close the left door of the console, reversing the procedures followed in Step 1.
6. Reapply power to the console. The software upgrade is complete.

Replacing CF Card from Version 3.X or Earlier to Latest Version

When replacing a software CF card with Version 4.a or later, refer to the section System Backup
before replacing CF card. The backup thumb drive is used to save data from the installed CF card and
then will be used to restore existing setup and historic data to the new CF card.
If the label on the RAM board indicates it has 128 MB memory, it must be replaced with the 256 MB
RAM board from the CF Card Upgrade kit. To replace the RAM board, follow the instructions for
Removing/Replacing RAM board in Figure 12.
1. Switch Off power to the console.
2. Open the left (Printer) door of the console (see Figure 6).
3. Remove the grounding wrist strap (Part No. 576010-908) from its package and wrap one end around your
wrist. Adhere the other end to the metal plate on the inside of the Printer door.
4. Remove the CF card from the CPU board (see item 1 in Figure 9 for location) and install the new CF card.
Orient the card so the large/small grooves in the side of the card align with large/small guides on the side of
the socket base (see Figure 11).
5. Disconnect the printer’s USB cable from its connector on the CPU board and insert the V-R backup thumb
drive into the CPU USB connector.
6. Close the left door of the console, reversing the procedures followed in Step 1.
7. Touch the Software Maintenance button on the Diagnostic maintenance screen (Figure 4) to open the
Software Maintenance Backup Restore tab screen (Figure 5).
8. Touch the Restore button to begin restore. The message ‘operation requires an interruption in service’
appears. Select okay ( ) to restore data.
9. When you have finished, complete steps 1 and 2, then remove the thumb drive and reattach the printer cable
to its CPU board USB connector.

14
 Replacing the iButton

1. Switch Off power to the console.

2. Open both front doors of the console (see Figure 6).
3. Locate the three retention snap pins along the front of the CPU board (see Figure 7).
4. Remove the grounding wrist strap (Part No. 576010-908) from its package and wrap one end around your
wrist. Adhere the other end to the metal plate on the inside of the Printer door.
5. Disconnect the four cables from the Display door along the front edge of the CPU board (sse Figure 8).
6. Position your forefinger beneath one of the pins and press up releasing the CPU board (see item 3 in
Figure 7). Repeat at each of the remaining two retention pins.
7. Tilt the board a little away from the bulkhead (item 2 in Figure 7) and grasping the edge of the board pull out
firmly to remove the board from its backplane board connector. Once the CPU board is free from the
connector, slowly remove the board from the console being careful not to hit the CF card against the door.
8. Place the old and new CPU boards side by side on a clean work surface.
9. Remove the iButton from the old CPU board and install it in the same socket on the new CPU board (see
Figure 9). Make sure the flanged side of the iButton is up in its socket (see Figure 10).
10. Once the iButton is installed in the new CPU board, lift the CPU board by its outer corners and slide the
board into the console until the CPU board connector is entering the backplane board’s connector, then push
firmly down to seat the CPU board in the connector.
11. Make sure the holes in the CPU board for the three retention pins are aligned over the three pins. With your
thumb, push against the CPU board at each retention pin until they are all snapped into place.
12. Connect each of the four cables in their respective CPU board connectors (see Figure 8).
13. Close the right door and replace the two #8 taptite screws.
14. Close the left door and replace the two #8 taptite screws.
15. Turn on the power to the console.

15
 Installing Software Features

Before installing a software feature upgrade, perform a system backup using a V-R Backup thumb drive (P/N
330020-607) following the procedure described in “System Backup” on page 3.
The V-R Backup thumb drive is different from a V-R Software Upgrade thumb drive - the two are not
interchangeable.

Software Features Installation Procedure

1. Get the USB Adapter and upgrade i-button from the upgrade kit. Remove the plastic end cap from the USB
Adapter and Insert the i-button in the adapter as shown in Figure 13 below.

954-11.eps

Figure 13. Inserting i-Button into USB Adapter

LEGEND FOR NUMBERED BOXES IN Figure 13

1. USB adapter 3. Insert i-Button, large end up
2. i-Button

2. Replace the plastic retaining cap on the adapter after inserting the i-Button.
OFF
3. Turn off power to the console.
4. Using a T-15 Torx driver, remove the two #8 taptite screws the left door of the console (ref. item 2 in
Figure 6).
5. Disconnect the Printer's USB cable from its connector on the CPU board and insert the USB Adapter into
the CPU USB connector as shown in Figure 14 below.
6. Close the door.

16
Installing Software Features Feature Upgrade Procedure

7. Turn on power to the console and follow the required Feature Upgrade procedure. When you have completed
the Feature Upgrade procedure reverse the steps 3 through 6 above to remove the thumb drive and reattach
the printer cable to its CPU board USB connector.
8. Close the door and replace the two #8 taptite screws.

sw feat act2.eps

Figure 14. Locating Printer’s USB connector

LEGEND FOR NUMBERED BOXES IN Figure 14

1. Comm module 3. Printer USB connector
2. Top of CPU board

Feature Upgrade Procedure

1. On the console’s Home Screen, touch the Diagnostics button to display the Diagnostics Main Screen (see
Figure 3).
2. Touch the Software Maintenance button on the Diagnostic Maintenance screen (see Figure 4).

17
Installing Software Features Feature Upgrade Procedure

3. When the Software Maintenance - Backup Restore screen displays touch the Download tab. Touch the check
boxes beside the feature(s) you wish to download to the console from the i-button (item 1 in Figure 15).
4. Once you have selected the desired features to download, touch the Download button to begin the download
process (item 2 in Figure 15).

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Software Maintenance - Download List

Updates
Backup
Download Install
Restore
Download 2

Feature Status

Business Inventory Reconciliation Ready to download

1
AccuChart II Ready to download

954-15.eps

Figure 15. Downloading Software Features from the USB Adapter

LEGEND FOR NUMBERED BOXES IN Figure 15

1. Select Feature(s) to download
2. Download button

5. Once the download process completes, touch the Install tab. Touch the check boxes beside the feature(s)
you wish to install (item 1s in Figure 16). Once you have selected the desired features to install, touch the
Install button (item 2 in Figure 16).

18
Installing Software Features Verify Features Installed

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Software Maintenance - Install

Backup
Install
2
Download Install
Restore

Waiting Selection

Feature Status

Business Inventory Reconciliation Ready to install

1
AccuChart II Ready to install

954-16.eps

Figure 16. Installing Software Features

LEGEND FOR NUMBERED BOXES IN Figure 16

1. Select Feature(s) to install
2. Install button

6. After the selected features are installed the console will need to restart. Allow the console to restart.

Verify Features Installed

1. Touch the Home screen button. Touch the Diagnostic Main Screen Access button on the Home Screen (see
Figure 3).
2. Touch the About button on the Diagnostic Main Screen (see Figure 17).

Figure 17. About button

19
Installing Software Features Verify Features Installed

3. Verify that the features you installed are listed in the About screen’s feature list (see example in Figure 18).

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About - System

System

Software: Part # 342002.A.121.3

Created Feb 21 2010 15:58:17

Hardware Description Serial #

CPU YYWWXXXX
iButton 000000f3c9500b
INPUT/OUTPUT MODULE (B1.S1) 123
UNIVERSAL SENS MODULE (B1.S2) 8220001
INPUT/OUTPUT MODULE (B8.S5) 4278190081

Installed Features

Total Control
* Email Notification
* Custom On-Board Help
* Custom Alarms
* Custom Dashboard
TLS-450 Direct Access TM Software/Web Browser

1
Business Inventory Reconciliation
AccuChart II
954-18.eps

Figure 18. Verifying Installed Software Features

LEGEND FOR NUMBERED BOXES IN Figure 18

1. Check to see that installed features are
visible in the System installed Features
list.

4. After completing a software feature upgrade, perform a system backup using the V-R Backup thumb drive (P/
N 330020-607).
The V-R Backup thumb drive is different from a V-R Software Upgrade thumb drive - the two are not
interchangeable.

20
 Software Maintenance

Before installing a software upgrade, perform a system backup using a V-R software thumb drive P/N 330020-
604 following the procedure described under System Backup in “Before You Begin” on page 2.
The V-R Backup thumb drive is different from a V-R Software Upgrade thumb drive - the two are not
interchangeable.
When installing a CF card upgrade, follow the instructions in the ‘Replacing Software CF Card’ section of this
manual.

Software Thumb Drive Connection

A 2 GB CF card must be installed in the console before using a thumb drive to upgrade to V4.b or
later software.
1. Get the software update thumb drive from the upgrade kit.
OFF
2. Turn off power to the console.
3. Using a T-15 Torx driver, remove the two screws the left door of the console (ref. item 2 in Figure 6).
4. Disconnect the Printer's USB cable from its connector on the CPU board and insert the software thumb drive
into the CPU USB connector as shown in Figure 14 below.
5. Close the door.
6. Turn on power to the console and follow the required Download and Install procedures. When you have
finished, reverse steps 2 through 5 above to remove the thumb drive and reattach the printer cable to its CPU
board USB connector.
7. Close the door and replace the two screws.

21
Software Maintenance Software Download Procedure

sw feat act2.eps

Figure 19. Locating Printer’s USB connector

LEGEND FOR NUMBERED BOXES IN Figure 14

1. Comm module 3. Printer USB connector
2. Top of CPU board

Software Download Procedure

The Download tab screen is used to control USB downloads from either a valid V-R Code/Features USB thumb
drive or a V-R Recovery USB thumb drive that is plugged into a USB port in the console.
When the Download tab is selected, the software thumb drive will automatically be queried for updates that are
available. 'Reading Update List' is displayed in the status bar while the list is being acquired.
When the list is acquired, the status bar will display 'Waiting selection'. Updates and statuses will be displayed in
the Feature/Status columns. A check will be made to see which updates have already been installed. A check will
be made to see if a compatibility problem exists for any update. If a version compatibility problem exists, a dialog
box will be displayed instructing you to contact customer service to obtain the proper version.

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Software Maintenance Software Install Procedure

Touch the box beside one or more of the desired selection(s) in the Feature column that you want to download.
Touch the Download button and the screen's status bar will read 'Downloading'. If pending updates are already on
the CF card and were never activated, you will be asked if you want to delete the pending updates, or to abort the
operation. When the download is complete, the screen will display a dialog box notifying you of the results of the
download and the status bar will return to 'Waiting Selection'.

Software Install Procedure

The Install tab screen is use to control the installation of downloaded software. During the installation process,
several dialog boxes will be displayed to inform you of key events.
During Installation there must be no dispensing. However, the installation process only takes a few minutes.
Following installation, the console converts the setup databases. If new features are installed and activated,
setup(s) relevant to the new feature(s) will be required.
1. Touch the feature on the list you want to install and then touch the Install button on the right side of the
screen.
2. Touch the OK button on the System Restart dialog box, or touch Cancel to abort the installation or to reselect
the feature(s) you want to install. The console will restart with the newly installed features.
3. If you used the USB port of the Ethernet/USB module to install the new features, remove the software thumb
drive and put it in a safe place. Perform setup for the newly installed features.\
4. If you used the CPU board printer's USB port to install the new features, turn off power to the console. Open
the left door of the console and remove the software thumb drive from the printer port and reconnect the
Printer cable. Close the left door and replace the two screws. Turn on power to the console and perform
setup for the newly installed features.

Keep V-R Code/Feature and Recovery USB thumb drives in a secure location.

23
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