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  • Supplier Inputs Process Outputs Customers

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    Tatiana Rilo
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    This document outlines the key steps and departments involved in a company's order processing system. When a customer calls, the receptionist receives the call and inputs the order information into the system. They then discuss product details with the customer and end the call. The order information is then recorded, payment is processed, stock is updated, and customer and call accounting databases are updated across various departments like sales, warehouse, financial, and marketing.

    Original Description:

    call-center-sipoc

    Original Title

    call-center-sipoc

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    This document outlines the key steps and departments involved in a company's order processing system. When a customer calls, the receptionist receives the call and inputs the order information into the system. They then discuss product details with the customer and end the call. The order information is then recorded, payment is processed, stock is updated, and customer and call accounting databases are updated across various departments like sales, warehouse, financial, and marketing.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    20 views1 page

    Supplier Inputs Process Outputs Customers

    Uploaded by

    Tatiana Rilo
    This document outlines the key steps and departments involved in a company's order processing system. When a customer calls, the receptionist receives the call and inputs the order information into the system. They then discuss product details with the customer and end the call. The order information is then recorded, payment is processed, stock is updated, and customer and call accounting databases are updated across various departments like sales, warehouse, financial, and marketing.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    S I P O C

    Supplier Inputs Process Outputs Customers

    Receptionist Receives
    Customer Call
    Category Record Order Warehouse
    Printing Customer
    Information Department

    Order System Record Payment


    Financial
    Sales Department Exchange Information Information
    Department
    Custom Database Update Stock
    Database Marketing
    Marketing Department
    Department Call Accounting Receptionist Input the Order Update Customer
    Information into System Database Credit Card
    Telephone Company Database Processor
    Update Call
    Accounting
    Discuss Product Details Customer Who
    Stock Database
    Training Department with Customer Called
    Database
    Production Training
    Credit Card Trade
    Data
    End the Call

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