A 2 0 AV I AT I O N H E A D S E T

Data sheet
AV I AT I O N

A20
Aviation
Headset
PLUG IN.
TURN ON.
G O F LY I N G .

The A20 Aviation Headset is engineered to be more comfortable and provide more
noise reduction than any around-ear headset we’ve ever made, while still delivering
the clear audio you expect from Bose. And now there are more features than ever,
including: a Bluetooth® audio and communications interface; customisable audio
prioritisation control; intuitive “plug-and-play” operation; a high-performance
microphone and an optional coil cord. And at just 340 grams (12 ounces), it’s still
one of the lightest active noise cancelling headsets out there. No other headset
offers this unique combination of features and benefits.

KEY BENEFITS
Industry-leading active noise reduction for pilots. Average of 30% greater active noise reduction
than conventional noise reducing aviation headsets.
High level of comfort achieved through choice of materials and distribution of weight throughout
the headset, resulting in 30% less clamping force than conventional noise reducing headsets.
Plus, there’s additional room for the ears.
Clear audio with active equalisation for enhanced communications.

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Bose Singapore Pte Ltd – Aviation / Military Headset Group – One Temasek Avenue – #10-02 Millennia Tower – Singapore 039 192
Tel. +65 6916 3876 – aviation_apac@bose.com – www.bose-aviation.eu
 A 2 0 AV I AT I O N H E A D S E T
Data sheet
AV I AT I O N

Bluetooth® audio and communications interface for connectivity with your communication,
navigation and audio devices.*
Wired auxiliary audio input located on the control module.
Customisable audio prioritisation control so you can decide which audio source you want to hear.
At least 45 hours of typical headset use from just two AA alkaline batteries.
Flexible power circuitry with auto on. Headset senses the power source (battery or aircraft) and can
automatically turn on with the aircraft power.**
Distinct left and right earcups with swappable cable for improved comfort and ergonomics.
Certified to FAA TSO and EASA E/TSO-C139a standards.
Among the lightest headsets in the category, with a weight of just 340 grams (12 ounces).
Coil cord down cable option now available.
*Only on Bluetooth ® enabled models of the A20.
**Available in variants of the headset that use aircraft power for the active noise reduction system.

The Bluetooth® word mark is a registered trademark owned by Bluetooth SIG, Inc. and any use of such mark by Bose Corporation is under license.

P R O D U C T VA R I A N T S

A20 Headset configurations / HIGH impedance (electret) microphone

POWER IMPEDANCE CONNECTOR INCLUDING CABLE VERSION BLUETOOTH® PART NUMBER

Flex High LEMO 327070-3040 Straight Yes 324843-3040

Flex High LEMO 327070-2040 Straight No 324843-2040
Flex High LEMO 327070-T040 Coiled Yes 324843-T040
Flex High LEMO 327070-R040 Coiled No 324843-R040
Flex High LEMO 327070-J040 Short Yes TBC
Battery High Twin 327070-3020 Straight Yes 324843-3020
Battery High Twin 327070-2020 Straight No 324843-2020
Battery High Twin 327070-X020 Coiled No 324843-X020
Battery High U174 327070-3030 Straight Yes 324843-3030
Battery High U174 327070-2030 Straight No 324843-2030
Battery High U174 327070-T030 Coiled Yes 324843-T030
Battery High U174 327070-X030 Coiled No TBC
Flex High XLR5 327070-3070 Straight Yes 324843-3070
Flex High XLR5 327070-2070 Straight No 324843-2070

A20 Headset configurations / LOW impedance 5 Ohm (dynamic) microphone

Flex Low LEMO 327070-2140 Straight No 324843-2140

Battery Low U174 327070-W130 Straight No 324843-W130
Battery Low U174 327070-X130 Coiled No TBC

2/16

Bose Singapore Pte Ltd – Aviation / Military Headset Group – One Temasek Avenue – #10-02 Millennia Tower – Singapore 039 192
Tel. +65 6916 3876 – aviation_apac@bose.com – www.bose-aviation.eu
 A 2 0 AV I AT I O N H E A D S E T
Data sheet
AV I AT I O N

A20 cable assemblies / HIGH impedance (electret) microphone

POWER IMPEDANCE CONNECTOR VERSION BLUETOOTH® PART NUMBER

Flex High LEMO Straight Yes 327070-3040
Flex High LEMO Straight No 327070-2040
Flex High LEMO Coiled Yes 327070-T040
Flex High LEMO Short Yes 327070-J040
Battery High Twin Straight Yes 327070-3020
Battery High Twin Straight No 327070-2020
Battery High Twin Coiled No 327070-X020
Battery High U174 Straight Yes 327070-3030
Battery High U174 Straight No 327070-2030
Battery High U174 Coiled Yes 327070-T030
Battery High U174 Coiled No 327070-X030
Flex High XLR5 Straight Yes 327070-3070
Flex High XLR5 Straight No 327070-2070
Flex High Fischer Straight Yes 327070-3050

A20 cable assemblies / LOW impedance 5 Ohm (dynamic) microphone

Flex Low LEMO Straight No 327070-2140

Flex Low Fischer Straight No 327070-2150
Battery Low U174 Straight No 327070-W130
Battery Low U174 Coiled No 327070-X130

S E R I A L N U M B E R L O C AT I O N
The headset serial number is located underneath the headband cushion.

Serial number
Headband cushion

Refer to this serial number when you register your product or contact Bose for technical support.

3/16

Bose Singapore Pte Ltd – Aviation / Military Headset Group – One Temasek Avenue – #10-02 Millennia Tower – Singapore 039 192
Tel. +65 6916 3876 – aviation_apac@bose.com – www.bose-aviation.eu
 A 2 0 AV I AT I O N H E A D S E T
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AV I AT I O N

L A B E L I N F O R M AT I O N

Part number

Product info
Barcode
Product version

Serial number

T E C H N I C A L I N F O R M AT I O N

Headphone Damage could occur to avionics equipment that is intended for use only with 600 Ohm
headsets. If in doubt, consult the avionics equipment manufacturer.

Impedance Monaural mode: 160 Ohm ON and OFF

Stereo mode: 320 Ohm ON and OFF

Frequency response 15 Hz to 15 kHz

Sensitivity: 92 dB SPL typical, measured at 1 mw, 1 kHz, full volume on a KEMAR ear
simulator.

Microphone (electret) Bias required: 8 to 16 VDC through 220 to 2200 Ohm.

Sensitivity: Varies depending on bias and AC radio input impedance. Typical output is
600 mV at 114 dB SPL. To assure proper modulation of the radio, it is recommended that
an avionics technician adjusts its input to match the output of the microphone.

Microphone (dynamic) Impedance: 5 Ohm or 150 Ohm dynamic microphone

Sensitivity: Equivalent to M-87/M-101

Headphone Damage could occur to avionics equipment that is intended for use only with 600 Ohm
headsets. If in doubt, consult the avionics equipment manufacturer.

Impedance Monaural mode: 160 Ohm ON and OFF

Stereo mode: 320 Ohm ON and OFF

Frequency response 15 Hz to 15 kHz

Sensitivity: 92 dB SPL typical, measured at 1 mw, 1 kHz, full volume on a KEMAR ear
simulator.

Microphone (electret) Bias required: 8 to 16 VDC through 220 to 2200 Ohm.

Sensitivity: Varies depending on bias and AC radio input impedance. Typical output is
600 mV at 114 dB SPL. To assure proper modulation of the radio, it is recommended that
an avionics technician adjusts its input to match the output of the microphone.

4/16

Bose Singapore Pte Ltd – Aviation / Military Headset Group – One Temasek Avenue – #10-02 Millennia Tower – Singapore 039 192
Tel. +65 6916 3876 – aviation_apac@bose.com – www.bose-aviation.eu
 A 2 0 AV I AT I O N H E A D S E T
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AV I AT I O N

Microphone (dynamic) Impedance: 5 Ohm or 150 Ohm dynamic microphone

Sensitivity: Equivalent to M-87/M-101

Maximum ambient noise level 115 dBC SPL for full active noise reduction performance

Power source Battery-powered: Two (2) AA alkaline

Aircraft-powered: 10 to 32 VDC

Voltage Battery-powered: Two (2) AA alkaline batteries

Aircraft-powered: 10 to 32 VDC

Battery life Alkaline battery life: At least 45 hours in typical general aviation aircraft noise. Duration
varies with battery age, ambient noise levels, temperature, ear cushion seal, and use of
the Bluetooth® feature.

Current Operating: 25 mA in typical aircraft noise

Fuse/breaker recommended 1/4 amp, fast-blow fuse (AGC 1/4 amp fuse) or 1/2 amp circuit breaker

Headset weight 340 grams (12 ounces)

Headset size range Slider not extended: 214 mm (8.425“) H x 161 mm (6.34“) W x 80 mm (3.15“) D
Slider extended: 259 mm (10.2“) H x 168 mm (6.6“) W x 80 mm (3.15“) D

Control module dimensions 38,1 mm (1.5“) H x 38,1 mm (1.5“) W x 125 mm (4.92“) D

Temperature and altitude Operating: -15 to 55°C (5 to 131°F)

(Category A) Storage: -55 to 70°C (-67 to 158°F)
Altitude: 15,000 ft. maximum pressure altitude for full cancellation

Bluetooth® wireless technology 3.1

5/16

Bose Singapore Pte Ltd – Aviation / Military Headset Group – One Temasek Avenue – #10-02 Millennia Tower – Singapore 039 192
Tel. +65 6916 3876 – aviation_apac@bose.com – www.bose-aviation.eu
 A 2 0 AV I AT I O N H E A D S E T
Data sheet
AV I AT I O N

FA A A N D E A S A T E C H N I C A L S TA N DA R D S O R D E R
The Bose A20 Aviation Headset is approved to FAA TSO and EASA E/TSO-C139a standards and is
appropriately marked. The product interface, cables, and microphones have been designed to function
in or withstand exposure to the environmental conditions below.

CONDITION CATEGORY
Altitude and temperature A1

Salt fog S

AF conducted susceptibility B

Humidity B

Magnetic effect Z

Power input B

RF susceptibility T

Temperature and altitude A1

Vibration S, R and U

Voltage spike A

Shock drop 12 times, 1 m onto concrete

Explosive atmosphere Passed

Environmental categories cited refer to RTCA/DO-160F and RTCA/DO-214 (March 2, 1993).

The conditions and tests required for TSO approval of this are minimum performance standards. It is
the responsibility of those installing this article either on or within a specific type or class of aircraft
to determine that the aircraft installation conditions are within the TSO standards. TSO articles must
have separate approval for installation in aircraft. The article may be installed only if performed under
14 CFR part 43 or the applicable airworthiness requirements.

This device complies with FCC and Industry Canada RF radiation exposure limits for general
population. It must not be collocated or operating in conjunction with any other antenna or
transmitter.

6/16

Bose Singapore Pte Ltd – Aviation / Military Headset Group – One Temasek Avenue – #10-02 Millennia Tower – Singapore 039 192
Tel. +65 6916 3876 – aviation_apac@bose.com – www.bose-aviation.eu
 A 2 0 AV I AT I O N H E A D S E T
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AV I AT I O N

E N V I R O N M E N TA L C O N D I T I O N S A N D T E S T P R O C E D U R E S
FOR AIRBORNE EQUIPMENT

CONDITIONS DESCRIPTION OF TEST CONDUCTED RESULTS

Temprature and altitude Equipment tested to Category A1 PASS

Low temperature Survival (-55°C), operating (-15°C) PASS

High temperature Survival (70°C) PASS

In-flight loss of cooling Not applicable, no cooling required N/A

Altitude +15.000 ft. PASS

Decompression +15.000 ft. PASS

Overpressure -15.000 ft. PASS

Temperature variation Equipment tested to Category C PASS

Humidity Equipment tested to Category B PASS

Operational shock and Equipment identified as Category X, no test performed N/A

crash safety

Vibration Equipment tested to Category R, S, and U PASS

Explosive atmosphere Equipment identified as Category X, no test performed N/A

(see other tests section below)

Waterproofness Equipment tested to Category W PASS

Fluid susceptibility Equipment identified as Category X, no test performed N/A

Sand and dust Equipment tested to Category S PASS

Fungus Equipment identified as Category X, no test performed N/A

Salt fog test Equipment tested to Category S PASS

Magnetic effect Equipment (headset) previously tested to Category Z PASS

Power input Equipment tested to Category B PASS

Voltage spike Equipment tested to Category A PASS

Audio frequency susceptibility Equipment (headset) previously tested to Category B PASS

Induced signal susceptibility Equipment tested to Category BC PASS

7/16

Bose Singapore Pte Ltd – Aviation / Military Headset Group – One Temasek Avenue – #10-02 Millennia Tower – Singapore 039 192
Tel. +65 6916 3876 – aviation_apac@bose.com – www.bose-aviation.eu

AV I AT I O N
CONDITIONS
Radio frequency susceptibilty
Radio frequency emission
Lightning induced transient
susceptibility
Lightning direct effects
Icing
Electrostatic discharge
Fire, flammibility
OTHER TESTS
Electrostatic discharge
Explosive atmosphere
F E AT U R E S
Features of the A20 Aviation Headset
FEATURES
Bose Acoustic Noise Cancelling
headset technology
TriPort® acoustic headset design
Active equalisation
Bose Singapore Pte Ltd – Aviation / Military Headset Group – One Temasek Avenue – #10-02 Millennia Tower – Singapore 039 192
Tel. +65 6916 3876 – aviation_apac@bose.com – www.bose-aviation.eu
A 2 0 AV I AT I O N H E A D S E T
Data sheet
DESCRIPTION OF TEST CONDUCTED RESULTS
Equipment tested to Category T PASS
Equipment tested to Category B PASS
Equipment (cables) previously tested to Category B3K33 PASS
Pin test: Waveform B, Level 3
Cable bundle test: Waveform K, Level 3
Multiple burst test: Level 3
Equipment identified as Category X, no test performed N/A
Equipment identified as Category X, no test performed N/A
Equipment identified as Category X, no test performed N/A
(see other tests section below)
Equipment identified as Category X, no test performed N/A
ESD tests were conducted in accordance with EN-61000-4-2
MIL-STD-810G 511.4 Procedure I
FUNCTIONS BENEFITS
Sound is continuously monitored outside The most advanced aviation noise
the earcups and at the ears, unwanted reduction technology from Bose fades
noise is identified, and a correction background distractions. It reduces
signal is created to cancel the unwanted significantly more noise and operates
noise. in even louder noise environments
than ever before.
Proprietary Bose technology uses Allows the use of small earcups to deliver
acoustically tuned ports to optimise the high levels of active noise reduction
low-frequency output of the system. performance and audio clarity.
Electronic circuitry equalises incoming Clean, full sound quality that enhances
audio signals. intelligibility and clarity of intercom
audio.
8/16

AV I AT I O N
FEATURES
Side swappable down cable
Adjustable boom microphone
Proprietary ear cushion design
Replaceable ear cushions
Optimised earcup architecture
Magnesium alloy headband
Adjustable headband sliders
Detachable sheepskin
headband cushion
Center torsion spring
Headband stop
Nested yoke design
Bose Singapore Pte Ltd – Aviation / Military Headset Group – One Temasek Avenue – #10-02 Millennia Tower – Singapore 039 192
Tel. +65 6916 3876 – aviation_apac@bose.com – www.bose-aviation.eu
A 2 0 AV I AT I O N H E A D S E T
FUNCTIONS
Allows easy attachment of integrated
cable/boom mic assembly to either
earcup.
Provides the means of communication
for pilots and passengers.
Provides an important acoustic seal
between the headset and the head.
Provide an important acoustic seal
between the headset and the head.
Provides ample room for most
customers‘ ears without compromising
overall headset size.
Provides strong, lightweight structural
frame to support the headset and
distribute the necessary clamping force.
Offer up to three inches of adjustment
in headband length, using high-strength,
aerospace-grade composite material.
Evenly distributes the headset weight
across the user’s head.
Mechanical support for the headband
joint, allowing it to be opened or closed
to fit different head sizes.
Prevents headband from closing
completely when not in use.
Sleek design provides a point of
connection between the headband and
the earcups.
9/16
Data sheet
BENEFITS
Added convenience and versatility:
Enables owner to attach boom mic and
cable assembly to either earcup and use
multiple headset configurations with one
headset.
The sturdy boom microphone is
adjustable and allows users to position
it properly in front of their mouth. It is
designed to deliver clear communications
and remain stable without changing
position with head movement.
Supple, leather-covered, slow-release
foam cushions are breathable, durable
and provide an effective, comfortable
seal – even over glasses.
Easily replaceable for maintaining
superior performance over the life of
the headset.
Fits most ear sizes, for a more
comfortable fit.
Contributes to a remarkably lightweight
headset while maintaining exceptional
durability.
Provide comfortable settings for a wide
variety of head sizes and shapes with
lightweight but durable components.
Plush, soft headband cushion eliminates
hot spots and provides comfortable, even
distribution of headset weight. Easily
replaceable for maintaining a superior
performance over the life of the headset.
Provides a consistent, comfortable fit for
practically any head size, with a third less
clamping force than most conventional
active headsets.
Prevents contact between ear cushions,
improving durability.
Durable and with low-resistance pivot
points for a better fit on the head. Allows
for a smaller overall headset design.
 A 2 0 AV I AT I O N H E A D S E T
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AV I AT I O N

FEATURES FUNCTIONS BENEFITS

L/R markings Identifies the left and right earcups for
proper placement on the head.
Ergonomic design of the earcups –
angled to match the contour of the ears
while keeping headband centered and
stable – provides comfortable fit with
superior noise reduction performance,
and accurate left & right audio for
material that is provided in stereo format.

Carrying case Custom-designed to fit the headset. Provides a convenient way to carry and
protect the headset, control module and
cables while on the go.

Adjustable clothing clips Provide means to attach the portable Convenience of cable management and
control module and cable to a pocket, positioning of the control module.
belt or other suitable attachment point.

Cable, microphone and
connector configurations
Interface and compatibility with a wide
range of civilian and military aircraft,
including options for straight or coil
cable as well as several cable
connectors.
Added versatility: Allows the headset to
be used in practically any type of aircraft
with the ability to use multiple cable
configurations.

Tethered battery door Provides protection and easy access to Allows the user to easily replace the
the battery compartment. batteries while the door is still attached
to the module.

Integral circuit shielding Shields sensitive electronics from the Significantly reduces EMI – reducing
harsh electromagnetic interference (EMI) annoying audible distractions that
associated with ground and airborne impede clear audio and communications.
transmitters.

FAA TSO-certified/ Certified to FAA TSO and Provides assurance of proper

EASA ETSO-certified EASA E/TSO-C139a standards. performance and compatibility with other
TSO/ETSO certified equipment.

Limited 5-year transferable Limited warranty coverage for parts, Customers have the peace of mind and
warranty labor and second-day return shipping confidence in their initial investment with
expenses of non-abusive malfunction. Bose Corporation.

10/16

Bose Singapore Pte Ltd – Aviation / Military Headset Group – One Temasek Avenue – #10-02 Millennia Tower – Singapore 039 192
Tel. +65 6916 3876 – aviation_apac@bose.com – www.bose-aviation.eu

AV I AT I O N
Features common to all control modules
FEATURES
Ergonomic portable control module
design
Digital microcontroller system
Auxiliary audio input
Male-to-male audio cable
Independent, recessed L/R volume
controls with midrange detent and
visual volume level indicator
Power LED and battery life
indicators
Power button
User-configurable switches
Bose Singapore Pte Ltd – Aviation / Military Headset Group – One Temasek Avenue – #10-02 Millennia Tower – Singapore 039 192
Tel. +65 6916 3876 – aviation_apac@bose.com – www.bose-aviation.eu
A 2 0 AV I AT I O N H E A D S E T
FUNCTIONS
Sleek design houses 2 AA alkaline
batteries, auxiliary audio input, volume
controls, battery status LED, user
configurable switches, sophisticated
power management circuitry and other
user interface functionality.
A digital microcontroller operates the
user controls and module functionality,
and monitors battery life.
Input jack for external audio sources
such as tablet computers, GPS and
traffic warning systems.
Provides the means to connect an
external audio source to the headset.
Adjust the headset audio volume level
for left and right channels.
Indicates when the noise reduction is
turned on.
Indicates the remaining hours of battery
life (green: healthy batteries, yellow: 2-8
hours, red: less than 2 hours).
Press the power button once to
manage the functionality of active noise
reduction electronics.
Press the power button twice to dim the
Bluetooth® and power indicator lights.
Stereo/mono switch to configure the
headset for a specific intercom.
Auto-off (on/off) switch gives user the
option of automatic or manual headset
power control.
Auto-on (on/off) gives the user the
option of having the headset power on
with the aircraft or manually turning the
headset on.
11/16
Data sheet
BENEFITS
The module fits comfortably in your hand
and puts all controls within easy reach.
Intelligent digital system monitors user
controls, battery life, system operation
and features functionality to provide
realtime status and automatic shutoff
functionality.
Customers can enjoy the flexibility
of an external audio source while still
benefiting from the noise reduction
performance and comfortable fit of the
headset.
Simple in-box accessory for convenient
use of external audio sources.
Allows for fast, accessible
thumbcontrolled volume and prevents
unintended volume level change.
Provides pilots real-time battery life
indication, taking the guesswork out of
when to replace batteries.
Easy access to headset functionality.
Users can decide the intensity of the
visual feedback from the module to
minimise distractions during use.
Gives users easy, quick configuration of
the control module to suit their specific
needs.
In aircraft equipped with a powered
avionics panel, the A20 headset will
power on automatically when connected.
This function is userconfigurable.

AV I AT I O N
FEATURES
Secondary audio mode selector
Automatic smart shutoff
Features unique to flexible power variants
(available in Bluetooth® and conventional variants)
FEATURES
Flexible power circuitry
with auto-on
Features unique to Bluetooth® variants
FEATURES
Bluetooth® connectivity
Bluetooth® multi-function button
Bose Singapore Pte Ltd – Aviation / Military Headset Group – One Temasek Avenue – #10-02 Millennia Tower – Singapore 039 192
Tel. +65 6916 3876 – aviation_apac@bose.com – www.bose-aviation.eu
A 2 0 AV I AT I O N H E A D S E T
FUNCTIONS
Manages the different audio signals
available to the headset (intercom,
auxin) by either muting or mixing
secondary audio sources.
Detects that the headset is no longer
being used and automatically shuts off
power after a period of inactivity.
FUNCTIONS
Senses if the headset can use aircraft
power or not. If so, the headset senses
the power source and seamlessly
switches from battery to aircraft
power without compromising headset
performance.
With auto-on enabled, the headset
switches to and from headset battery
and aircraft power.
FUNCTIONS
Wirelessly connects headset to
Bluetooth® devices like tablets
and mobile phones for audio and
communications.
Manages the interaction of the headset
with the device, including pairing, audio
transfer, voice dial, answer, reject, redial, functions.
etc.
12/16
Data sheet
BENEFITS
Allows user to decide how each audio
source will be prioritised when multiple
secondary audio sources are present.
Guards against draining of batteries when
the headset is not in use.
BENEFITS
Added flexibility for users who wish to
enjoy the benefits of the headset without
worrying about their source of power.
Allows user to change configuration from
aircraft power to battery power with the
use of an adapter and 2 AA batteries.
In aircraft equipped with a powered
avionics panel, the A20 headset will
power on automatically when connected.
This function is userconfigurable.
BENEFITS
Users have convenient wireless audio
and phone functionality while enjoying
the headset‘s comfort, noise reduction
and clear communications whether they
are connected or disconnected from
the intercom. With Bluetooth ®, users
can stream audio from a tablet or other
Bluetooth® device.
The single Bluetooth® button provides
easy access to multiple Bluetooth® device
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AV I AT I O N

FEATURES FUNCTIONS BENEFITS

Bluetooth® LED Indicates the status of the Bluetooth® Clear visual feedback allows users to
connection (on/off, paired/unpaired). quickly diagnose the status of their
connection to a Bluetooth® device.

Sidetone during calls Enables users to monitor their voice Creates a more natural communications
level by providing their own voice as experience when unplugged from the
aural feedback. aircraft intercom system.

Bluetooth® volume controls Adjusts the volume of the Bluetooth® Users can control their Bluetooth® device
device. volume without need for direct manual
access.

Audio prioritisation switch
Manages and prioritises the secondary
audio signals available to the headset
(Bluetooth® vs. wired connectivity).
This switch is located under the battery
compartment.
Allows users to decide whether the
Bluetooth® or wired audio input should
have priority.

AC C E S S O R I E S

PRODUCTS DESCRIPTION PART NUMBER

Installed LEMO wiring harness Integrates into the aircraft to provide 323172-0010
single-point connection to the headset.

LEMO to twin adapter/ Converts the 6 pin installed version 327080-0010

LEMO to U174 adapter of the headset to a Dual G/A or U174 327080-0020
battery powered headset.

Carry bag Premium A20 carry bag 327077-0010

Service accessory kit Ear cushions (1 pair), headband cushion, 331366-0010

high impedance microphone windscreen
cover

Headband cushion kit A20 Aviation Headset 327078-0010

Ear cushions A20 Aviation Headset (1 pair) 327079-0010

Windscreen cover HIGH impedance microphone 16003

Windscreen cover LOW impedance microphone 32175

The Bluetooth® word mark is a registered trademark owned by Bluetooth SIG, Inc. and any use of such mark by Bose Corporation is under license.

13/16

Bose Singapore Pte Ltd – Aviation / Military Headset Group – One Temasek Avenue – #10-02 Millennia Tower – Singapore 039 192
Tel. +65 6916 3876 – aviation_apac@bose.com – www.bose-aviation.eu
 A 2 0 AV I AT I O N H E A D S E T
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AV I AT I O N

PRODUCTS DESCRIPTION PART NUMBER

Aux cable 3.5 mm stereo, 122 mm length 327081-0010

Clothing clip A20 Aviation Headset 331367-0010

Earcup down cable cover A20 Aviation Headset 331368-0010

HEADSET CARE AND MAINTENANCE

Bose Corporation, the OEM of its FAA TSO and EASA ETSO approved aviation headsets offers its
customers 5-year manufacturer’s limited (transferable) warranty coverage for technical non-abuse
malfunctions. This includes parts, labour, recertification (EASA Form 1), and return shipping expenses.
The work is carried out by Bose in-house EASA Part-145 approved technical service department at its
European Distribution Center in Tongeren, Belgium.

Ear cushions, headband cushion, and microphone windscreen cover are considered hygienic
consumable products, need to be replaced periodically, and are as such not covered by manufacturer’s
5-year limited warranty for technical non-abuse malfunctions. Hygienic consumable products are
readily available to purchase and can easily be replaced by the pilot him/herself and/or the technical
service department of the operator.

RECOMME NDE D MAINTE NANCE SCHE DU LE

Check: Boom microphone placement per use
Check: Ear cushion placement per use
Check: Headband fit per use
Check: Cable & connector monthly
Clean: Microphone windscreen cover monthly
Clean: Ear cushions per use
Clean: Headband monthly
Inspect & Replace: Microphone windscreen cover 6 months*
Inspect & Replace: Ear cushions 6 months*
Inspect & Replace: Headband 6 months*

*or 350 flight hours

14/16

Bose Singapore Pte Ltd – Aviation / Military Headset Group – One Temasek Avenue – #10-02 Millennia Tower – Singapore 039 192
Tel. +65 6916 3876 – aviation_apac@bose.com – www.bose-aviation.eu
 A 2 0 AV I AT I O N H E A D S E T
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AV I AT I O N

GENERAL CLEANING
Gently wipe the outside surfaces of the headband, connectors, plastic parts, and headband cushion,
using a soft cloth moistened with water and mild soap. Take special care when cleaning the ear
cushions and the outside surfaces of the earcups. Do not immerse ear cushions in water or any other
liquid.

CAUTION: Do not immerse the headset in water or any other liquid. If the headset is immersed in
liquid, do not use it. Contact Bose Technical Support for assistance.

MICROPHONE WINDSCREEN
1. Remove the windscreen from the microphone.
2. Rinse and air dry the windscreen.
3. Make sure the windscreen is completely dry, then reattach.

EAR CUSHIONS
A soft moistened cloth or alcohol wipes (isopropyl) are appropriate for regular cleaning of the ear
cushions.

EARCUP INNER SCREEN

Do not attempt to remove, replace, repair, or clean this component. Located inside the earcup, the
inner screen is critical to proper headset operation. If the screen appears to be damaged or worn out,
contact Bose.

If the inner screen becomes damp from environmental moisture such as light rain, dew, perspiration,
or condensation, allow it to air dry only. Do not use electric heaters, blowers, or hair dryers to dry the
inner screen.

HEADBAND CUSHION
1. Remove the cushion.
2. Place the cushion in a solution of water and a mild detergent.
3. Allow the cushion to air dry, then reattach.

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Bose Singapore Pte Ltd – Aviation / Military Headset Group – One Temasek Avenue – #10-02 Millennia Tower – Singapore 039 192
Tel. +65 6916 3876 – aviation_apac@bose.com – www.bose-aviation.eu
 A 2 0 AV I AT I O N H E A D S E T
Data sheet
AV I AT I O N

NOTES

C O N TAC T DATA

Bose Singapore Pte Ltd aviation_apac@bose.com

Aviation / Military Headset Group www.bose-aviation.eu
One Temasek Avenue
#10-02 Millennia Tower Aviation Sales Support
Singapore 039 192 Tel. +65 6916 3876

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Bose Singapore Pte Ltd – Aviation / Military Headset Group – One Temasek Avenue – #10-02 Millennia Tower – Singapore 039 192
Tel. +65 6916 3876 – aviation_apac@bose.com – www.bose-aviation.eu