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Journal of Business Research 104 (2019) 44–60

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Journal of Business Research


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The impact of mortality anxiety on attitude toward product innovation☆,☆☆ T


Benjamin Boeuf
IESEG School of Management - LEM-CNRS 9221, Marketing and International Negotiation Department, 1 parvis de la Défense, Socle de la Grande Arche, 92044 Paris-La
Défense, France

ARTICLE INFO ABSTRACT

Keywords: Threatening environmental stimuli, such as terror attacks, armed conflicts and death imagery in advertising,
Mortality anxiety have been shown to positively affect consumer attitudes and behaviors toward products. This article calls into
State nostalgia question the generalizability of this effect to innovative products by showing that mortality anxiety, i.e., in-
Product innovation dividuals' fear of their own mortality, leads to product innovation resistance. Drawing from the literature on
Retro-innovation
innovation adoption and mortality anxiety, four experimental studies provide evidence that while mortality
Innovation adoption
anxiety has a positive impact on the evaluation of noninnovative products, it negatively affects the evaluation of
innovative products. When faced with mortality anxiety, consumers are more likely to experience state nostalgia,
a temporary backward-looking mindset, in contrast with the forward-looking mode necessary to favor product
innovation adoption. This process is confirmed by the positive impact of mortality anxiety on attitude toward
innovative products that trigger feelings of nostalgia, or retro-innovation.

1. Introduction indicates that by activating mortality anxiety, current political and


mass media reports, which steadily cover death-related issues, such as
In the context of globalization and competitive markets, the ability of terror attacks, natural disasters, wars, famines, and homicides (Burke,
firms to introduce new products is paramount to their survival and success Kosloff, & Landau, 2013), may hamper innovation adoption.
(Story, Boso, & Cadogan, 2015). Research on innovation has increasingly In particular, the findings of four experimental studies offer three sig-
acknowledged factors that could explain why new product failure rates can nificant contributions. First, since the seminal paper by Arndt, Solomon,
be as high as 90% (Heidenreich & Handrich, 2015). In particular, three Kasser, and Sheldon (2004), an important stream of work in consumer
types of factors that explain why consumers adopt or resist product in- psychology has consistently shown that mortality anxiety sustains materi-
novation have been identified (Talke & Heidenreich, 2014): product-spe- alistic pursuits and leads to indulging. A positive effect of mortality anxiety
cific (Li, Zhang, & Wang, 2015; Moon, Bergey, Bove, & Robinson, 2016; on product attitude and purchase intentions has been demonstrated across
Talke & Snelders, 2013), consumer-specific (Heidenreich & Handrich, 2015; various product categories (e.g., Das, Duiven, Arendsen, & Vermeulen,
Park, Han, & Park, 2013; Trujillo, Barrios, Camacho, & Rosa, 2010; Van 2014; Fransen, Fennis, Pruyn, & Das, 2008). Yet, prior research has not
Tonder, 2017), and situation-specific factors (Heidenreich, Spieth, & considered innovative products, i.e., new products that generally embody
Petschnig, 2017; Kim & Park, 2011; Kleijnen, Lee, & Wetzels, 2009). The new technology and change consumption patterns (Chiesa & Frattini, 2011;
current paper identifies existential threats as an additional consumer-spe- Garcia & Calantone, 2002). Investigating the impact of mortality anxiety on
cific factor that may affect adoption-related behavior. consumers' response to product innovation could help understand the role
The awareness and fear of one's own mortality, or mortality anxiety of the current environment, where mortality anxiety is regularly activated
(Becker, 1973; Routledge, Arndt, Sedikides, & Wildschut, 2008), is in- by terror attacks, economic recessions and armed conflicts, on innovation
creasingly pervasive in our societies; indeed, the threat of terrorism adoption. The present paper fills this gap and examines the effect of mor-
(Herzenstein, Horsky, & Posavac, 2015) and death-related television tality anxiety on product innovation. By measuring the diverging impact of
programming, whether in dramas or the news (Rangan, Singh, Landau, mortality anxiety on response to innovative vs. noninnovative products, the
& Choi, 2015), now occupy a central place in our collective experience. research results demonstrate that the level of innovation may affect how
However, insufficient research effort has been invested in examining existential threats direct consumer choices. The research findings show that
the impact of mortality anxiety on innovation adoption. This research while mortality anxiety improves consumers' response to noninnovative


This work was supported by IESEG School of Management.
☆☆
The author confirms the availability of the data for all studies.
E-mail address: b.boeuf@ieseg.fr.

https://doi.org/10.1016/j.jbusres.2019.06.031
Received 5 April 2018; Received in revised form 18 June 2019; Accepted 19 June 2019
Available online 11 July 2019
0148-2963/ © 2019 Elsevier Inc. All rights reserved.
B. Boeuf Journal of Business Research 104 (2019) 44–60

products, it inhibits consumer adoption processes of innovative products. why consumers would adopt (or not) innovative products: product-
Second, as consumers feel threatened by the thought of dying, they seek specific, consumer-specific, and situation-specific factors (Table 1).
to counteract mortality anxiety through worldview defense strategies or Product characteristics influence innovation adoption through atti-
self-protection mechanisms that offer a sense of security and symbolic im- tude formation after new product evaluation (Laukkanen et al., 2007).
mortality (Juhl, Routledge, Arndt, Sedikides, & Wildschut, 2010). In parti- Among product-specific attributes, research has identified product
cular, prior work has suggested that individuals protect themselves from originality (Li et al., 2015), product performance and costs (Wiedmann
mortality anxiety through state nostalgia (Study 3 in Routledge et al., 2011), et al., 2011), and product information (Moon et al., 2016), including
defined as momentary sentimental longing for one's past (Sedikides & launch messages (Talke & Snelders, 2013) and word-of-mouth
Wildschut, 2018; Seehusen et al., 2013). While the literature on innovation (Jahanmir & Cavadas, 2018).
adoption has identified trait nostalgia as a determinant of resistance to new However, resistance to innovation can also appear prior to product
products (Van Tonder, 2017), the current research provides, for the first evaluation. Consumers resist changes when innovations cause a conflict
time, insight into how state nostalgia, independent from individual pre- with certain predispositions, independent of product characteristics
disposition to nostalgia, may negatively affect innovation adoption. More (Kleijnen et al., 2009). In particular, research on consumer-specific factors
specifically, Studies 1 and 2 show a mediating effect of state nostalgia on has focused on individual predispositions (Kleijnen et al., 2009), which
the relationship between mortality anxiety and attitude toward product include demographics (Laukkanen, 2016; Mani & Chouk, 2018) and per-
innovation. Studies 3 and 4 provide more evidence confirming this process sonality traits, such as consumer innovativeness (Arts et al., 2011;
by identifying a positive effect of mortality anxiety on attitude toward new Hirunyawipada & Paswan, 2006), need for uniqueness (Park et al., 2013),
products that are connected to nostalgic memories, or retro-innovative pro- and trait nostalgia (Van Tonder, 2017), as well as social class (Trujillo et al.,
ducts (Castellano, Ivanova, Adnane, Safraou, & Schiavone, 2013). 2010) and consumer values (Claudy et al., 2015). Similarly, consumers tend
Finally, the research findings indicate that the impact of state nos- to resist innovation adoption when innovative products require too much
talgia on attitudinal response toward product innovation is prevented change in established behavioral habits or patterns, such as daily routines
by consumer innovativeness, a tendency to buy new products (Cotte & and habits (Kleijnen et al., 2009), social and personal values (Kim & Park,
Wood, 2004). By reducing the perceived risks associated with newness, 2011), and consumer lifestyle (Kleijnen et al., 2004). Finally, situation-
consumer innovativeness lowers the psychological conflict between specific factors can also prevent innovation adoption by creating a conflict
state nostalgia and product innovation. This result is in line with the with the desire to adopt new products. These factors include monetary re-
main prediction that mortality anxiety negatively affects response to strictions, shopping environment (Talke & Heidenreich, 2014) and public
product innovation due to a psychological conflict between a backward- policy (Heidenreich et al., 2017)
looking mindset (state nostalgia) and the uncertainties associated with Overall, because consumers strive for consistency and psychological
newness (product innovation). equilibrium, the changes that the new product could cause are either
adopted or resisted based on such predispositions (Heidenreich &
2. Theoretical background Handrich, 2015). More specifically, while consumer-specific factors
create an inclination to resist changes, situation-specific factors favor
This research examines the effect of mortality anxiety on attitude the status quo (Talke & Heidenreich, 2014). In the present article, it is
toward innovative products and extends prior studies that investigate 1) argued that mortality anxiety can be considered a consumer-specific
the factors that help to explain and predict adoption-related behaviors factor that would affect innovation adoption. By triggering a backward-
and 2) how mortality anxiety triggers defense strategies leading to looking mindset as a defense mechanism, mortality anxiety would
materialistic pursuits. Fig. 1 graphically represents the conceptual create a psychological conflict with products that are associated with
model. changes and uncertainties.

2.1. Resistance to innovation adoption 2.2. Counteracting existential threats

A growing stream of work asserts that the literature on innovation The consumer psychology literature suggests that mortality anxiety
adoption has suffered from a pro-change bias, i.e., the assumption that triggers a psychological discomfort that results from what Becker
consumers are open to innovation because all innovations are suppo- (1973) called an existential dilemma, i.e., the uniquely human combi-
sedly good (e.g., Talke & Heidenreich, 2014). These academic in- nation of a) the drive for self-preservation and b) the awareness of one's
vestigations have identified three types of factors that could explain own inevitable mortality. Because “death is a problem that does not simply

Fig. 1. Conceptual model.

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Table 1
B. Boeuf

Empirical research on the factors of innovation adoption.


Citation Primary topic Factors examined Key findings

Product-specific Consumer-specific Situation-specific

Arts, Frambach, & Bijmolt, 2011 Influence of innovation Product complexity Consumer innovativeness This meta-analysis identifies important differences
characteristics on innovation Relative advantage of the product Consumer demographics between the determinants of intention to adopt new
adoption Product compatibility products and factors that explain actual adoption. In
Product trialability particular, the benefits of an innovation have stronger
Product observability influence on behavior than intention while demographics
Product uncertainty have less influence.
Claudy, Garcia, & O'Driscoll, Relative influence of adoption Product complexity Consumers' values By applying behavioral reasoning theory, this paper shows
2015 and resistance factors Relative advantage of the product Openness to change how the reasons for and the reasons against innovation
Product compatibility adoption impact consumers' decisions in different ways.
Product trialability
Product observability
Product uncertainty
Value compatibility
Perceived Usefulness
Perceived Ease of Use
Usage and value barriers
Financial barriers
Image barriers
Heidenreich & Handrich, 2015 Passive innovation resistance Inclination to resist changes Development of a scale to measure individual differences
Status quo satisfaction in passive innovation resistance, or consumers'
predisposition to resist innovations.
Heidenreich & Kraemer, 2015 Passive innovation resistance Hedonist and social innovativeness Levels of perceived Passive innovation resistance strongly reduces innovation
Consumer demographics stimulation adoption. This effect is reinforced when the levels of

46
perceived stimulation are high.
Heidenreich, Kraemer, & Cognitive and situational passive Degree of newness Inclination to resist changes Adoption intention is decreased by both inclination to
Handrich, 2016 resistance Preference for status quo resist and preference for status quo, and even more if both
types of resistance are high (dual passive resistance).
Heidenreich & Spieth, 2013 Passive and active innovation Product-specific barriers Inclination to resist changes Both active resistance (measured by product-specific
resistance Status quo satisfaction barriers) and passive resistance (measured by inclination to
resist changes and status quo satisfaction) strongly inhibit
intention to adopt product innovation.
Heidenreich et al., 2017 The role of external policies on Consumer innovativeness External policies 1) Consumer innovativeness has a strong positive effect on
adoption of eco-friendly Infrastructure innovation adoption, and 2) external policies stimulate the
innovations Incentives adoption of innovative products.
Hirunyawipada & Paswan, 2006 Adoption of high technology Consumer innovativeness Social risks 1) Cognitive and domain-specific innovativeness increases
products innovation adoption, while 2) sensory innovativeness and
perceived social risks increase consumers' propensity to
acquire new information about innovation.
Jahanmir & Cavadas, 2018 Determinants of late adoption of Global brand image Attitude toward a technology Negative word of mouth 1) Negative word of mouth has a detrimental impact on
digital innovations Consumer innovativeness about the technology rate of adoption, and 2) other variables negatively affect
Lead-user profile the probability of moving from late to early adopter.
Joachim, Spieth, & Heidenreich, Active innovation resistance 17 product-specific adoption This paper confirms that 17 product-specific adoption
2018 barriers (eight psychological and barriers negatively impact innovation adoption. It also
nine functional barriers) offers the first empirical investigation on the relative
importance of each of these barriers.
Kim & Park, 2011 Social influence on innovation Personal values Social norms and values Social influence is a critical element in innovation
adoption adoption. Several social factors are investigated, including
attractiveness of the prompter, number of prompters, and
prior knowledge.
(continued on next page)
Journal of Business Research 104 (2019) 44–60
Table 1 (continued)
B. Boeuf

Citation Primary topic Factors examined Key findings

Product-specific Consumer-specific Situation-specific

Kleijnen, de Ruyter, & Wetzels, Adoption of wireless services Product complexity Consumer lifestyle The paper identifies three consumer segments for adoption
2004 Product compatibility Perceived risks of wireless services, based on perceived risks, complexity
and compatibility: “Value Seekers,” “Risk Avoiders,” and
“Game Players”.
Kleijnen et al., 2009 Antecedents to innovation Behavioral patterns, norms, habits and 1) Hierarchical pattern of the antecedents to innovation
resistance traditions resistance around three components: rejection,
Existing values, habits and past postponement, and opposition.
experiences 2) Two main groups of antecedents to innovation
resistance: degree of change required and conflict with
consumers' belief structure.
Laukkanen, 2016 Factors driving service Usage, value, risk, tradition, and Gender, age, and income Relative importance of each factors in inhibiting Internet
innovation resistance image barriers and mobile banking adoption.
Laukkanen, Sinkkonen, Mobile banking adoption for Usage, value, risk, tradition and Age The most significant differences between elderly and
Kivijärvi, & Laukkanen, elderly consumers image barriers younger consumers' perceptions of mobile banking were
2007 related to product features (eg, battery life).
Li et al., 2015 The role of product attributes in Product originality Consumer innovativeness 1) Product usefulness is more positively related to adoption
new product adoption intentions Product usefulness intentions than product originality because it is easier to
perceive. 2) Consumer innovativeness has only a weak
effect on adoption intentions.
Lunsford & Burnett, 1992 Innovations and elderly market Age Conceptual model of product, individual, and situational
segment barriers to innovation adoption that are specific to the
elderly.
Mani & Chouk, 2018 Consumers' resistance to smart Complexity Inertia Ideological barriers (skepticism toward product category)
services Price Consumer demographics mediates the impact of technological vulnerability barriers

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Security risk Need for human interaction or individual barriers on resistance to smart services.
Health risk Technological dependence
Technological vulnerability barrier Technological anxiety
General skepticism
Moon et al., 2016 Adoption of innovative, Message framing, educational Consumer traits: environmental 1) A negatively framed educational message on the
sustainable products message consciousness, prosocial, openness to negative impact of non-sustainable products is most
Retailer attributes: location and experience, and vertical individualism effective. 2) Vertical individualism negatively impacts
payment convenience, price, and adoption while environmental consciousness, prosocial,
cleanliness and openness to experience had positive effects.
Park et al., 2013 E-customization Need for uniqueness 1) The need for uniqueness has a direct impact on
Status aspiration consumers' attitude toward e-customized products, 2) and
mediates the limited impact of status aspiration on
attitude.
Talke & Heidenreich, 2014 Active and passive innovation Functional barriers Psychological barriers Time pressure Elaboration of a model that distinguishes between
resistance Monetary restrictions innovation resistance that occurs prior to (passive
Retail environment resistance) and after (active resistance) new product
specifics evaluation.
Talke & Snelders, 2013 Information in launch messages Product-related information in Communicating in an abstract way personal or social
of new high-tech consumer launch messages information leads to the highest adoption behavior.
products
Trujillo et al., 2010 New product technology Socioeconomic class Low socioeconomic class consumers are less likely to adopt
Self-esteem new product technologies because of their lower self-
Self-assessed capabilities esteem and self-assessed capabilities.
Van Tonder, 2017 Passive innovation resistance Need for cognitive closure Conservative consumers are less willing to try new
Nostalgia products and prefer nostalgic products because they lead to
Authoritarianism less disruption.
Social dominance orientation
Ethnocentrism
Anti-hedonic approach toward life
Journal of Business Research 104 (2019) 44–60

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B. Boeuf Journal of Business Research 104 (2019) 44–60

go away” (Greenberg, Pyszczynski, Solomon, Simon, & Breus, 1994, p.

Identification of four consumer segments in the context of


natural gas vehicles, with reference to the risk dimensions
as perceived by consumers: the “Status-Oriented Skeptics”,
636), mortality anxiety activates defensive maneuvers to deal with this

Mortality anxiety leads to less (more) favorable attitude


“Ecology-Minded Non-Drivers”, “Performance-Oriented
unsolvable tension and reduce this discomfort (Fransen, Smeesters, &
Fennis, 2011) (Table 2).

toward innovation (retro-innovation). Consumer


As mortality anxiety threatens their sense of meaning in life (Arndt,

Traditionalists”, and “Risk-Averse Drivers”.


Landau, Vail III, & Vess, 2013), individuals seek to counteract mortality

innovativeness moderates this impact.


anxiety through the defense of their values, which offer a sense of se-
curity and symbolic immortality (Das et al., 2014; Juhl et al., 2010).
The positive impact of mortality anxiety on attitude toward marketing
content and purchase intentions can be interpreted as a defense strategy
of consumers' worldview since materialism and consumerism are lar-
gely seen as important Western values (Arndt et al., 2004; Fransen
et al., 2008).
Key findings

In this way, to reach equilibrium and reassurance in their values and


habits against existential threats, consumers turn to a protective per-
ception of reality and become temporarily more nostalgic (Routledge
et al., 2011). Indeed, by bolstering a sense of meaning, state nostalgia
acts as a defense strategy against mortality anxiety (Routledge,
Wildschut, Sedikides, Juhl, & Arndt, 2012; Wildschut, Sedikides, Arndt,
& Routledge, 2006). Supporting this idea, while mortality anxiety in-
Situation-specific

creases efforts to attain meaning (Arndt et al., 2013), nostalgia, as a


positive psychological resource, provides a sense of life meaning
(Routledge et al., 2012; Wildschut et al., 2006). Individuals turn to the
past, a meaning-providing structure, to distance themselves from the
future, a time associated with death (Routledge et al., 2008; Routledge
et al., 2012). Through their temporal thinking abilities, individuals
Physical, performance, financial, time,

think about their past (backward-looking mindset) as a defense strategy


Mortality anxiety State nostalgia

against a menacing future (forward-looking mindset).


social, and psychological risks

However, the adoption of innovative products, regarded as “a belief


Consumer innovativeness

in seeing beyond the present” (Kuczmarski, 2003, p.537), requires a for-


ward-looking mindset (Caerteling, Halman, Song, Dorée, & Bij, 2013).
Consumer-specific

Because newness encompasses uncertainties and risks (Conchar,


Zinkhan, Peters, & Olavarrieta, 2004), product innovation implies the
potential disruption of an individual's reassuring values and habits.
Product innovation adoption depends on innovation compatibility with
consumers' existing usage patterns (Garcia & Calantone, 2002) as well
as consumers' values, traditions and norms (Kim & Park, 2011). Zhao,
Product association with the past

Hoeffler, and Dahl (2012) showed that the evaluation of new products
is less favorable when consumers have difficulties mentally projecting
new uses. In opposition, forward-looking consumers adapt their buying
behavior by anticipating future product improvements (Krishnan &
Ramachandran, 2011).
(retro-innovation)
Factors examined

Product-specific

It is predicted that consumers would reject product innovation to


prevent the psychological conflict between the reassuring backward-
looking mindset (state nostalgia) and the uncertainties associated with
newness. To maintain their defense strategy against mortality anxiety,
consumers would thus develop lower attitudinal responses toward
products associated with the future. This may result in unfavorable
innovation and retro-innovation
Adoption and resistance toward

innovative product judgment and intention to purchase innovative


sustainable solutions in the

Mortality anxiety, product

products. While highly nostalgic consumers are less willing to adopt


new products (Van Tonder, 2017), by triggering a temporary state of
automotive sector

nostalgia, mortality anxiety would cause a psychological conflict with


product innovation independent of the trait nostalgia. Formally,
Primary topic

H1. Mortality anxiety decreases attitude toward innovative products.


H2. State nostalgia mediates the negative effect of mortality anxiety on
attitude toward innovative products.
Wiedmann, Hennigs, Pankalla,

H2a. Mortality anxiety is positively related to state nostalgia.


Kassubek, & Seegebarth,

H2b. State nostalgia is negatively related to attitude toward innovative


Table 1 (continued)

products.
However, the impact of nostalgia on response to product innovation
Present study

should be moderated by consumer innovativeness or an individual's


2011
Citation

tendency to adopt new behaviors and new products (Cotte & Wood,
2004). Consumer innovativeness is one of the key drivers of innovation

48
B. Boeuf

Table 2
Empirical research on the effects of mortality anxiety on consumer behavior.
Citation Effect of mortality anxiety Mechanism(s) Source of mortality anxiety Key findings
on
Internal External

Arndt et al., 2004 Materialism Worldview defense Conceptualization of terror management theory.
Self-esteem
Dar-Nimrod, 2012 Desirability of advertised Death reminder in television A death reminder in television shows reinforces the desirability of
products shows advertised products.
Das et al., 2014 Purchase intentions A death reminder increases unconscious thoughts Advertisements with a death A mortality reminder in an advertisement increases purchase
about death reminder intentions. Unconscious death thoughts mediate this effect.
Fransen et al., 2008 Spending intentions Worldview defense Explicit, implicit and subliminal An insurance brand automatically increases the accessibility of
Charity donations insurance brand exposure (brand death-related thoughts. This results in increased spending
Attitude toward domestic logo) intentions and charity donations, as well as more (less) favorable
products vs. foreign attitude toward domestic (foreign) products.
products
Fransen et al., 2011 Attitude toward luxury and Self-esteem Open-ended Social presence moderates the effects of mortality anxiety on
non-luxury brands questions (essays) product attitudes (more positive attitude toward luxury brands,
and more negative attitude toward non-luxury brands).
Herzenstein et al., 2015 Desire to go out vs. to stay Desire for control Scale of mortality Text about terror attacks Mortality anxiety increases desire for control, which in turn
at home anxiety favors the desire to avoid high-risk behaviors.
Huang, Huang, & Jiang, 2018 Consumers' value Death-related media information predisposes Open-ended News article about diabetes and Death-related media information (thinking about one's own death)

49
orientation and scope consumers to focus more on intrinsic values, questions (essays) cancer decreases (increases) consumers' sensitivity to marketing stimuli.
sensitivity to marketing resulting in less attention to marketing stimuli
stimuli
Huang & Wyer Jr, 2015 Variety seeking behavior Worldview defense Mental simulation Semantic concept activation Thinking about one's own death (activating semantic concepts of
Self-esteem death) decreases (increases) the variety of participants' choices.
Mandel & Heine, 1999 High-status items The acquisition of high-status items makes Questions about Mortality anxiety leads to more (less) favorable attitude toward
consumers feel more valuable death high-status items (low or non-status items).
Rangan et al., 2015 Domestic vs. Foreign ads Worldview defense Death-related television The different impact of death-related television programming on
programming evaluations of the embedded domestic vs. foreign ad depends on
pod position.
Rindfleisch & Burroughs, Materialism Commentary on Arndt et al. (2004), especially on the changing
2004 nature of materialism.
Rindfleisch, Burroughs, & Brand connection Materialism Scale of mortality Materialistic consumers form brand connections to reduce
Wong, 2009 Brand loyalty anxiety mortality anxiety.
Open-ended
questions (essays)
Shim & White, 2017 Experiential vs. material Desire for meaningfulness Writing tasks Mortality anxiety leads to a preference for experiential over
purchases material consumption.
van Bommel, O'Dwyer, Conspicuous products Worldview defense Open-ended Mortality anxiety increases preference for conspicuous (vs. non-
Zuidgeest, & Poletiek, Familiar brands Self-esteem questions (essays) conspicuous) products and familiar (vs. non-familiar) brands.
2015
Present study Innovative and retro- State nostalgia Open-ended Video about terrorism Mortality anxiety leads to less (more) favorable attitude toward
innovative products Consumer innovativeness questions (essays) innovation (retro-innovation) through state nostalgia. Consumer
innovativeness moderates this impact.
Journal of Business Research 104 (2019) 44–60
B. Boeuf

Table 3
Demographic distribution of the samples (percentage of total).
Study 1 (n = 195)

Gender Age

Female 51.3 18–24 18.5


Male 48.7 25–34 34.3
35–44 29.3
45–54 13.8
55–65 2.6
> 65 1.5

Study 3 (n = 91)

Gender Age Income (£K)

50
Female 41.8 18–24 18.5 < 15 13.2
Male 58.2 25–34 34.3 15–25 13.2
35–44 29.3 25–35 14.3
45–54 13.8 35–50 15.4
55–65 2.6 50–75 19.8
> 65 1.5 75–100 14.3
> 100 9.9

Study 4 (n = 122)

Gender Age Income (£K)

Female 54.1 18–24 18.9 < 15 13.1


Male 45.9 25–34 34.4 15–25 19.7
35–44 18.0 25–35 22.1
45–54 14.8 35–50 23.8
55–65 12.3 50–75 9.0
> 65 1.6 75–100 6.6
> 100 5.7
Journal of Business Research 104 (2019) 44–60
B. Boeuf Journal of Business Research 104 (2019) 44–60

adoption (Arts et al., 2011). For example, highly innovative consumers 3. Study 1
favor new brands to a greater extent than less innovative individuals
(Truong, Klink, Simmons, Grinstein, & Palmer, 2017). The current re- 3.1. Design and procedure
search focuses on domain-specific innovativeness over global innova-
tiveness, as previous literature has shown that there is no overlap of Study 1 was an initial test of the prediction that mortality anxiety
innovativeness across domains or product categories (Goldsmith & has a detrimental impact on attitude toward product innovation
Hofacker, 1991). In particular, Goldsmith, Freiden, and Eastman (1995) through state nostalgia. It used a 2 (mortality anxiety vs. control) × 2
identified weak (strong) correlations between global innovativeness (product innovation: innovative product vs. noninnovative product)
(domain-specific innovativeness) and the purchase of new products. design. Two hundred and one nonstudent individuals living in the
Two important factors underlie the prediction that consumer in- United Kingdom were recruited through Clickworker, a large crowd-
novativeness will affect the relationship between state nostalgia and sourcing platform. The participants received a fixed monetary com-
consumers' judgment but not the relationship between mortality an- pensation of $2. An attention check was embedded in the study (“Please
xiety and state nostalgia. First, highly innovative individuals present a select ‘Totally disagree’ for this item”). The amount of time each re-
higher level of risk tolerance and are less likely to engage in risk-re- spondent took to complete the survey and the respondents' IP addresses
duction strategies toward innovation than less innovative individuals were reviewed to control the data quality. Four participants were ex-
(Hirunyawipada & Paswan, 2006). It follows that these individuals cluded from further analysis because they failed the attention check,
should perceive fewer uncertainties associated with newness and thus and two participants whose IP addresses were not located in the United
less conflict between state nostalgia and product innovation than their Kingdom were excluded, resulting in a final sample of 195 participants
less innovative counterparts. In sum, by reducing the perceived risks (100 females, Mage = 35 years, SDage = 10.92) (see Table 3 for demo-
associated with innovation, consumer innovativeness is predicted to graphics).
prevent the negative impact of state nostalgia on innovation adoption. The participants were told they would take part in unrelated studies.
Second, although research has indicated that highly nostalgic con- Following the procedure of Das, Bushman, Bezemer, Kerkhof, and
sumers (trait nostalgia) exhibit lower levels of innovativeness (Karande, Vermeulen (2009), the participants randomly watched a short video
Merchant, & Sivakumar, 2011), no research has identified a causal re- about terrorism (mortality anxiety condition) or about the Olympic
lationship between innovativeness and nostalgia. Importantly, state Games (control condition). The participants were then exposed to a
nostalgia, a momentary state triggered by a search for meaning, man- press release presenting an upcoming smartphone, Honor Y. In the in-
ifests independently of trait nostalgias (Sedikides & Wildschut, 2018; novative product condition, the product was presented as “a holo-
Seehusen et al., 2013). Triggered by mortality anxiety, state nostalgia graphic, flexible phone with an OLED display that's a breath of life into
would act as a defense strategy to regain a sense of meaning. Although the future of smartphones”. In the noninnovative product condition, the
highly innovative consumers perceive innovation as less risky than less product was described as “a good, classic smartphone” (Appendix A).
innovative consumers, it seems reasonable to believe that this trait No visual support was presented to avoid manipulating other product
would not affect their defense strategy against existential threats. features. The participants then filled out a 10-item Positive and Nega-
tive Affect Schedule (PANAS) (Thompson, 2007) to measure the par-
H3. The negative relationship between state nostalgia and attitude
ticipants' mood and to introduce a distraction measure, as mortality
toward innovative products is negatively moderated by consumer
anxiety salience effects mainly occur after a short period of delay
innovativeness.
(Arndt, Greenberg, Solomon, Pyszczynski, & Simon, 1997; Fransen
et al., 2008). Then, following prior research on mortality anxiety
(Greenberg et al., 1994; Schimel, Hayes, Williams, & Jahrig, 2007), the
2.3. The present research participants were asked to complete a death-thoughts accessibility
measure consisting of 16 word fragments. Five of the fragments could
Building on both research areas (innovation adoption and mortality be completed with a death-related or neutral word: BUR_ED (buried/
anxiety), the current research proposes that individuals' ability to re- burned), COFF_ _ (coffin/coffee), KI_ _ ED (killed/kissed), M_R_ER
flect on past events as a compensatory strategy in response to mortality (murder/marker), and SK_LL (skull/skill). The following items were all
anxiety is likely to foster a defensive and reassuring backward-looking measured on a seven-point scale and were drawn from prior research.
mindset, in opposition to the forward-looking mode necessary to favor First, the participants answered questions on attitude toward the pro-
product innovation adoption (Castellano et al., 2013). In particular, it is duct (very negative/very positive; very bad/very good; very unfavorable/
predicted that since product innovation can be in conflict with the in- very favorable; Heidenreich & Spieth, 2013; α = 0.94) and product in-
the-moment nostalgic mindset triggered by mortality anxiety, state novativeness (not at all innovative/very innovative; Calantone, Chan, &
nostalgia mediates the negative impact of mortality anxiety on con- Cui, 2006). Then, they answered items measuring state nostalgia (Right
sumers' response to product innovation. In this model, consumer in- now, I am feeling quite nostalgic; Right now, I am having nostalgic thoughts;
novativeness moderates the relationship between state nostalgia and I feel nostalgic at the moment; Routledge et al., 2011; Zhou, Sedikides,
attitudes. Wildschut, & Gao, 2008; α = 0.83). The study ended with demographic
In particular, Study 1 measures the direct and mediated effects of questions.
mortality on attitude toward product innovation. Study 2 replicates
these results and investigates the moderating role of consumer in- 3.2. Results
novativeness. To gain converging evidence, procedural changes are
introduced in Study 3. While the first two studies manipulate the level 3.2.1. Manipulation checks
of product innovation and measure state nostalgia triggered by mor- Death-thoughts accessibility scores were computed by summing the
tality anxiety, Study 3 manipulates the association between the in- total number of word fragments completed using a death-related word
novative product and nostalgic memories and tests consumers' response (Schimel et al., 2007). A two-way ANOVA (mortality anxiety and pro-
to innovation vs. retro-innovation. Finally, Study 4 confirms the role of duct innovation) revealed a significant main effect of mortality anxiety
nostalgia by demonstrating that generational differences in nostalgia on death-thoughts accessibility (MAnxiety = 3.12, SD = 1.08 vs.
triggered by retro-innovation can affect how mortality anxiety impacts MControl = 2.04, SD = 1.04, F(1, 191) = 46.75, p < .001, η2 = 0.19). A
innovation adoption. separate two-way ANOVA yielded a significant main effect of product
innovation on perceived innovativeness of the product (MInnov = 6.55,
SD = 0.64 vs. MNoInnov = 2.04, SD = 1.47, F(1, 191) = 485.30,

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B. Boeuf Journal of Business Research 104 (2019) 44–60

Fig. 2. Interaction Effect of Mortality Anxiety and Product Innovation on Attitude toward the Product.

p < .001, η2 = 0.71). No other effect was significant (all p > .1). Fi- (all p > .1). Mediation analysis using Hayes PROCESS Model 4 based
nally, analysis of variance on the positive and negative items of the on a bias-corrected bootstrapping with 5000 resamples (Hayes, 2017)
PANAS indicated that the participants' mood states did not differ across (mortality anxiety and control were coded “1” and “0”, respectively)
conditions (all p > .1). indicated that state nostalgia mediated the relationship between mor-
tality anxiety and attitude toward the message (Β = −0.38, SE = 0.14,
3.2.2. Test of the predictions 95% CI = [−0.67; −0.12]). The direct effect was not significant
Participants' age and gender were used as covariates in all analyses (Β = 0.38, SE = 0.22, 95% CI = [−0.06; 0.83]) (Table 5). Overall,
to rule out their influence on the study results. In particular, they were these results support H2a and H2b.
used as covariates of both the dependent variables and the mediators in
the mediation analyses. Since they were nonsignificant, these variables 3.3. Discussion
were dropped from the reported analyses.
A two-way ANOVA confirmed a significant interaction effect be- Study 1 replicates prior findings that mortality anxiety positively
tween mortality anxiety and product innovation on attitude toward the
product (F(1, 191) = 13.96, p < .001, η2 = 0.06) (Fig. 2, Table 4). In Table 5
line with H1, whereas a positive effect of mortality anxiety on attitude Mediation results on attitude toward the product.
toward the noninnovative product was observed
Mediator State nostalgia
(MNoInnovAnxiety = 4.46, SD = 1.27 vs. MNoInnovControl = 4.01,
SD = 1.02, Δ = 0.45, t(97) = 1.95, p = .05), the results identified a Β SE t
detrimental impact of mortality anxiety on attitude toward the in-
Constant 3.51 ⁎⁎⁎
0.12 27.40
novative product (MInnovAnxiety = 5.02, SD = 1.24 vs.
Mortality anxiety 1.69⁎⁎⁎ 0.17 9.95
MInnovControl = 5.84, SD = 0.87, Δ = −0.82, t(94) = −3.51, Total R2 0.33⁎⁎⁎
p < .001).
Dependent variable Attitude toward the product
As predicted by H2a, a two-way ANOVA yielded a significant po- Β SE t
sitive main effect of mortality anxiety on state nostalgia (F(1, Constant 5.58⁎⁎⁎ 0.30 18.25
191) = 101.35, p < .001, η2 = 0.34). No other effect was significant State nostalgia −0.22⁎⁎ 0.07 −2.93
Mortality anxiety 0.38 0.22 1.69
Total R2 0.04⁎⁎
Table 4
Interaction effect of mortality anxiety and product innovation on attitude to- Direct effect
ward the product. Β SE LLCI ULCI
0.38 0.22 −0.06 0.83
Source of variation df Mean squares F statistic Partial η2
Indirect effect
Intercept 1 4416.29 3392.36⁎⁎⁎ 0.94 Β SE LLCI ULCI
Mortality anxiety (A) 1 1.32 1.02 0.00 −0.38 0.14 −0.67 −0.12
Product innovation (B) 1 67.74 52.03⁎⁎⁎ 0.21
A×B 1 18.17 13.96⁎⁎⁎ 0.06 Note: LLCI = lower limit 95% confidence interval; ULCI = upper limit 95%
Error 191 1.30 confidence interval.
⁎⁎⁎
p < .001.
⁎⁎⁎
p < .001. ⁎⁎
p < .05.

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Table 6
Effects of mortality anxiety on consumers response to product innovation.
MANOVA results

Source of variation df Error Wilks' λ F Partial η2

Intercept 2 100 0.07 645.10⁎⁎⁎ 0.92


Mortality anxiety 2 100 0.88 6.30⁎⁎ 0.11

Univariate results

Attitude Purchase Intention

Source of variation df Mean squares F statistic Partial η2 Mean squares F statistic Partial η2

Intercept 1 2003.89 1289.67⁎⁎⁎ 0.92 1000.81 536.11⁎⁎⁎ 0.84


Mortality anxiety 1 13.53 8.71⁎⁎ 0.07 20.53 11.00⁎⁎⁎ 0.09
Error 101 1.55 1.86
⁎⁎⁎
p ≤ .001.
⁎⁎
p < .01.

affects consumers' response to noninnovative products (e.g., Das et al., declared that they knew the product.
2014). It extends those results by showing that this pattern is reversed First, the participants answered questions on attitude toward the
for innovative products: mortality anxiety negatively affects attitude product (α = 0.90), purchase intention (unlikely/likely; improbable/
toward product innovation. In addition, the study identifies the med- probable; impossible/possible; Kulviwat et al., 2007; α = 0.94), and pro-
iating effect of state nostalgia. These results indicate that by activating a duct innovativeness. Then, they completed a death-thoughts accessi-
momentary sentimental longing for one's past, mortality anxiety trig- bility measure and answered items measuring state nostalgia (α = 0.96)
gers a backward-looking mindset that reduces new product adoption. and consumer innovativeness (In general, I am among the first in my circle
Building on the literature on innovation resistance, Study 1 shows that of friends to buy a new technological product when it appears; In general, if I
mortality anxiety creates a psychological predisposition toward the past hear that a new technological product is available, I am interested enough to
that could lead to change resistance (Heidenreich & Handrich, 2015). gather information; In general, I am among the first in my circle of friends to
The current research has yet to provide more evidence on the pro- know the newest technological products, Heidenreich & Spieth, 2013;
cess explaining the results. Specifically, it was predicted that the re- α = 0.82). The questionnaire concluded with sociodemographic ques-
assuring perception of reality (state nostalgia) activated by mortality tions.
anxiety is in conflict with the perceived risks and uncertainties asso-
ciated with product innovation (see the rationale leading to H3). To 4.2. Results
that end, the goal of Study 2 is twofold: 1) it replicates the effects
identified in Study 1, and 2) it investigates the role of consumer in- 4.2.1. Manipulation checks
novativeness on the measured effects to provide more evidence that A one-way ANOVA using death-thoughts accessibility as the de-
state nostalgia negatively affects innovation adoption because it is in pendent variable revealed significant differences between the two
conflict with the risks associated with newness. conditions: death-thoughts accessibility was higher in the mortality
anxiety condition than in the control condition (MAnxiety = 3.19,
4. Study 2 SD = 0.87 vs. MControl = 2.16, SD = 1.42, F(1, 101) = 18.67,
p < .001, η2 = 0.15). Additionally, the product was perceived as
4.1. Design and procedure highly innovative with no differences across conditions (F(1,
101) = 1.02, p = .31; M = 5.57, SD = 1.15).
One hundred and three graduate students participated in Study 2
(55 females, Mage = 23.71 years, SDage = 1.61), which employed a two- 4.2.2. Test of the predictions
cell design (mortality anxiety vs. control). This sample was coherent As in Study 1, participants' gender and age were dropped from the
with the objective of investigating the role of consumer innovativeness, reported analyses since they did not statistically influence the study
as young adult consumers generally display high levels of consumer results, including the moderated meditation analyses.
innovativeness (Rašković, Ding, Škare, Došen, & Žabkar, 2016). In line with H2a, a one-way ANOVA yielded a significant main
Participants in the mortality anxiety condition responded to two positive effect of mortality anxiety on state nostalgia (F(1,
open-ended questions from previous research (e.g., Greenberg et al., 101) = 13.30, p < .001, η2 = 0.11). In addition, as predicted by H1, a
1994): “Please briefly describe the emotions that the thought of your one-way MANOVA yielded a significant effect of mortality anxiety on
own death arouses in you” and “Jot down, as specifically as you can, attitude toward the product and purchase intention (Wilks' λ = 0.88, F
what you think will happen to you physically as you die and once you (2, 100) = 6.30, p = .003, η2 = 0.11) (Table 6). In particular, mortality
are physically dead”. In the control condition, similar questions were anxiety negatively affected attitude (MAnxiety = 4.06, SD = 1.18 vs.
asked with respect to dental pain (e.g., Ferraro, Shiv, & Bettman, 2005). MControl = 4.79, SD = 1.29, F (1,101) = 8.71, p = .004, η2 = 0.07) and
Then, following Greenberg et al. (1994), the participants read an ex- purchase intention (MAnxiety = 2.68, SD = 1.30 vs. MControl = 3.57,
cerpt from “The Growing Stone”, a short story by Camus (1957). to SD = 1.41, F (1,101) = 11.00, p = .001, η2 = 0.09).
create a distraction. Next, a 3-minute video presented BIGeI, a family Additionally, it was predicted that the mediation of state nostalgia
robot with mobility, 3D vision, voice programming, and active per- was moderated by consumer innovativeness (H3). To test this effect,
ception. This product was selected for its a priori high level of in- analyses were conducted using the PROCESS Macro Model 14. The
novation and its embodiment of new technology. It was presented as a mortality anxiety condition was coded “1”, and the control condition
project recently funded on the crowdfunding platform Kickstarter, with was coded “0”. State nostalgia and consumer innovativeness were
a market launch planned in the coming year. None of the participants mean-centered (Aiken & West, 1991).

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B. Boeuf Journal of Business Research 104 (2019) 44–60

Bias-corrected bootstrap confidence intervals were generated for the of existential threats. The results were interpreted as indicating that
conditional indirect effects at the 10th, 25th, 50th, 75th, and 90th state nostalgia was in conflict with innovation. To bolster confidence in
percentiles of consumer innovativeness based on 5000 bootstrap sam- this interpretation, Studies 3 and 4 consider the association between
ples. These percentiles were used to represent the very low (10th), low product innovation and nostalgia by considering retro-innovation
(25th), moderate (50th), high (75th) and very high (90th) levels of (Castellano et al., 2013). In addition, Study 3 introduces procedural
consumer innovativeness. This approach has been recommended for changes and manipulates the level of association between the product
examining moderated mediation models (Hayes, 2017). As predicted, and nostalgia (innovation vs. retro-innovation), offering the opportu-
the conditional indirect effect of mortality anxiety on response to in- nity to confirm the role of nostalgia on the observed effects.
novation through state nostalgia decreased with level of consumer in- Retro-innovative products are innovative reinterpretations of old
novativeness (index of moderated mediation: attitude: Β = 0.12, products, as illustrated by Adidas Originals, the new Beetle from
SE = 0.07, 95% CI = [0.01; 0.30]; intention: Β = 0.13, SE = 0.07, 95% Volkswagen, and rebooted movies (e.g., Ben-Hur, The Magnificent
CI = [0.006; 0.32]). In particular, the conditional indirect effects were Seven). Retro-innovation is mainly based on nostalgia because it is
significant only for respondents with very low (attitude: CI connected to favorable memories of a past time (Cartwright, Besson, &
95% = [−0.87; −0.10]; intention: CI 95% = [−0.89; −0.09]) and Maubisson, 2013). Accordingly, it was reasoned that, as retro-innova-
low (attitude: CI 95% = [−0.54; −0.04]; intention: CI 95% = [−0.52; tion is associated with the past, the backward-looking mindset triggered
−0.01]) levels of innovativeness. Conversely, the conditional indirect by mortality anxiety should positively impact attitude toward retro-
effects were not significant for respondents with very high (attitude: CI innovative products.
95% = [−0.21; 0.45]; intention: CI 95% = [−0.20; 0.55]), high (at-
H4. Mortality anxiety has a positive impact on attitude toward retro-
titude: CI 95% = [−0.26; 0.27]; intention: CI 95% = [−0.23; 0.37]),
innovative products.
and moderate (attitude: CI 95% = [−0.36; 0.06]; intention: CI
95% = [−0.33; 0.14]) levels of innovativeness. The results of these
analyses (Fig. 3, Table 7) confirm that consumer innovativeness pre- 5. Study 3
vents the mediation effect of state nostalgia on the relationship between
mortality anxiety and consumers' response to product innovation (H3). 5.1. Design and procedure
As expected, additional analyses using the PROCESS Macro Model 7
did not yield any significant impact of consumer innovativeness on the A 2 (mortality anxiety vs. control) × 2 (association with the past:
mediating effect of state nostalgia. innovation vs. retro-innovation) mixed design with association with the
past as a within-subjects factor was used in Study 3 to create compar-
4.3. Discussion isons in the participants' mind, as in a real market situation. Based on a
pretest (N = 34), two upcoming home video game consoles developed
Study 2 provides convergent evidence that mortality anxiety trig- by Nintendo, the Switch and the NES Classic Edition, were selected as
gers a backward-looking mindset that favors resistance to changes. The innovative and retro-innovative products, respectively. Although both
moderating effect of consumer innovativeness validates that state nos- products were similarly innovative (MSwitch = 5.35, SD = 1.15 vs.
talgia is in conflict with the perceived risks and uncertainties associated MNES = 4.97, SD = 1.05, Δ = 0.38, t(33) = 1.68, p = .05), the evoked
with product innovation (Hirunyawipada & Paswan, 2006). These nostalgia, i.e., nostalgia triggered by a product (Pascal, Sprott, &
findings contribute to the literature on mortality anxiety by identifying Muehling, 2002; Switch: α = 0.97; NES: α = 0.96), was significantly
a potential inhibitor of the effects of mortality anxiety on innovation higher for the NES Classic Edition than for the Switch (MNES = 5.75,
adoption. Given that consumer innovativeness reduces the conflict be- SD = 1.26 vs. MSwitch = 3.42, SD = 1.38, Δ = 2.33, t(33) = 7.41,
tween state nostalgia and newness, it may prevent the detrimental p < .001). These findings confirmed the effectiveness of the manip-
impact of existential threats on innovation adoption. ulation of the association between the product and a nostalgic past.
In Studies 1 and 2, state nostalgia was measured after the activation The data were collected by means of a self-administered

Fig. 3. Moderated Mediation of State Nostalgia on Attitude and Purchase Intention toward Innovative Products
Note: Att: Attitude; Int: Purchase Intention
***p < .001; **p < .01; *p < .05.

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Table 7
Moderated mediation results on consumers response to product innovation.
Mediator State nostalgia

Β SE t

Constant 2.57⁎⁎⁎
0.22 11.57
Mortality anxiety 1.20⁎⁎⁎ 0.32 3.67
Total R2 0.11⁎⁎⁎

Dependent variables Attitude Purchase intention

Β SE t Β SE t

Constant 5.50⁎⁎⁎
0.63 8.63 4.03 ⁎⁎⁎
0.68 5.87
State nostalgia (A) −0.42⁎ 0.16 −2.59 −0.43⁎ 0.17 −2.45
Mortality anxiety −0.60⁎ 0.25 −2.38 −0.81⁎⁎ 0.27 −2.99
Consumer innovativeness (B) −0.13 0.17 −0.81 −0.08 0.18 −0.46
A×B 0.10⁎ 0.04 2.31 0.11⁎ 0.04 2.40
Total R2 0.18⁎⁎⁎ 0.23⁎⁎⁎

Direct effect

Β SE LLCI ULCI Β SE LLCI ULCI

−0.60 0.25 −1.10 −0.10 −0.81 0.27 −1.35 −0.27

Conditional indirect effects at values of consumer innovativeness

Β SE LLCI ULCI Β SE LLCI ULCI

10th percentiles −0.38 0.18 −0.87 −0.10 −0.38 0.19 −0.89 −0.09
25th percentiles −0.22 0.12 −0.54 −0.04 −0.20 0.12 −0.52 −0.01
50th percentiles −0.10 0.10 −0.36 0.06 −0.06 0.11 −0.33 0.14
75th percentiles 0.01 0.13 −0.26 0.27 0.07 0.15 −0.23 0.37
90th percentiles 0.10 0.16 −0.21 0.45 0.16 0.19 −0.20 0.55

Note: LLCI = lower limit 95% confidence interval; ULCI = upper limit 95% confidence interval.
⁎⁎⁎
p < .001.
⁎⁎
p < .01.

p < .05.

questionnaire delivered at the participants' homes in London, UK. product presented first (the Switch or the NES) was randomly assigned
Streets were randomly selected. Two experimenters knocked on the to participants within each between-subjects condition. No effects of
door of every second dwelling. Ninety-one individuals (53 females; the order of the products were found in the analyses. The questionnaire
Mage = 36.82 years, SDage = 11.75) agreed to participate in this study ended with two items measuring product category involvement (Video
with no monetary compensation (see Table 3 for demographics). Due to games interest me a lot; Video games are very important to me; α = 0.88;
lower interest in the topic of the questionnaire, older individuals were Steenkamp, van Heerde, & Geyskens, 2010), sociodemographic ques-
underrepresented (> 45 years old: 25.3%). The final response rate was tions, and one item that confirmed that none of the participants had
45.5%. These procedures are in conformity with the ethical rules and identified the experiment's actual goal (Chartrand, Huber, Shiv, &
regulations of school authorities and follow the protocol of the In- Tanner, 2008).
stitutional Review Board.
The participants were randomly asked to answer the essay questions
used in Study 2. This was followed by a word search distraction task 5.2. Results
(see Juhl et al., 2010). Then, the participants read a short description of
the Switch and the NES Classic Edition. While the former was presented 5.2.1. Manipulation checks
as a hybrid video game console offering the possibility for players to A one-way ANOVA yielded significant differences between the
continue their home console experience on the go while traveling or mortality anxiety condition and the control condition on death-
commuting, the latter was introduced as a miniature, digital replica of thoughts accessibility (MAnxiety = 2.77, SD = 1.18 vs. MControl = 2.06,
the 1985 home video game console that for the first time ever offers SD = 1.10, F(1, 89) = 8.81, p = .004, η2 = 0.09). A one-way MANOVA
digital recreations of 30 games from the vintage NES library (Appendix yielded no significant effect of mortality anxiety on product innovation
B). Next, the participants completed a death-thoughts accessibility (MSwitch = 5.30, SD = 1.26 vs. MNES = 5.08, SD = 1.37, Wilks'
measure, followed by items measuring attitude (Switch: α = 0.96; NES: λ = 0.97, F (2, 88) = 1.23, p = .29). Both products were considered
α = 0.99), product innovation and familiarity (I am familiar, Keller, highly innovative.
1993). To reduce any potential carryover effects, the order of the

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Table 8
Interaction effect of mortality anxiety and association with the past on attitude toward the product.
Source of variation df Mean squares F statistic Partial η2

Association with the past 1 14.08 13.20⁎⁎⁎ 0.12


Association with the past × mortality anxiety 1 18.41 17.25⁎⁎⁎ 0.16
Error 89 1.06

⁎⁎⁎
p < .001.

5.2.2. Test of the predictions Because nostalgia is mainly associated with childhood consumption
Because none of the comparisons involving participants' age and experiences (Loveland et al., 2010), a 1970s-themed retro-innovative
gender or product familiarity and product category involvement were product is more likely to evoke nostalgia in consumers over 35 years of
significant, these variables were dropped from the reported analyses. age. Younger consumers may thus not be impacted by the nostalgic
A mixed ANOVA was carried out. Box's test for equality of covar- features of the products and as such perceive it as innovation (vs. retro-
iance matrices was not significant (p = .46), and Levene's test for innovation). To test this prediction, a retro smartphone screen magni-
equality of variances was not significant (Switch: F(1, 89) = 0.39, fier, a product that increases the size of a smartphone display, whose
p = .53; NES: F(1, 89) = 0.22, p = .63). Therefore, the assumptions of design evokes television sets in the 1970s, was chosen to reduce the
homogeneity and equal variance were met. The results indicated a potential role of product category involvement and familiarity.
significant two-way interaction between mortality anxiety and asso-
ciation with the past on attitude toward the product (F(1, 89) = 17.25,
6.1. Pretest
p < .001, η2 = 0.16). In line with the predictions, while mortality
anxiety negatively impacted attitude toward the innovative product
A pretest examined the generational differences in nostalgia trig-
(MControl = 5.45, SD = 1.17 vs. MAnxiety = 4.82 SD = 1.41, Δ = 0.63, t
gered by a product. Sixty-two individuals living in the United Kingdom
(89) = 2.32, p = .02), it had a positive effect on attitude toward the
were recruited through Clickworker (36 females; Mage = 34.82 years,
retro-innovative product (MControl = 5.37, SD = 1.21 vs.
SDage = 10.50). They were exposed to a picture of a retro smartphone
MAnxiety = 6.01, SD = 1.17, Δ = −0.64, t(89) = −2.54, p = .01).
screen magnifier and a short description of the product. The description
These findings, presented in Table 8, support H4.
underlined the innovative features of the product and its association
with the 1970s: “this smartphone screen magnifier takes whatever you're
5.3. Discussion watching on your smartphone, blows it up to three times its original size, and
displays it on an eight-inch screen… in 3D, with HD zoom optical tech-
Study 3 extends the previous studies in an important way. Although nology. (…) Transform your room into a mini 1970s living room with this
Studies 1 and 2 examined the mediating effect of state nostalgia on the smartphone magnifier” (Appendix C). The participants were then asked
relationship between mortality anxiety and innovation adoption, Study to answer questions on evoked nostalgia, product innovativeness, and
3 tested whether the association of an innovative product with the past whether they remembered their family owning a similarly designed TV
could impact the effects of mortality anxiety on innovation adoption. set (yes/no). The analyses showed that all of the respondents aged over
The results show that the detrimental impact of mortality anxiety af- 35 years answered “yes” to the last question. Accordingly, the partici-
fects only innovative products that are not associated with the past. pants under 36 years were categorized as young consumers, and those
Conversely, Study 3 identifies a positive effect of mortality anxiety on over 35 years were categorized as older consumers, coded “0” and “1”,
attitude toward retro-innovative products. This is in line with the pre- respectively.
diction that the negative effect of mortality anxiety on innovation A one-way MANOVA with state nostalgia, product innovativeness
adoption would derive from the triggering of state nostalgia as a de- and TV ownership as the dependent variables yielded a significant main
fense mechanism against mortality anxiety. Indeed, these findings effect of age cohort (Wilks' λ = 0.40, F (3, 58) = 27.98, p < .001,
support the prediction that to protect themselves from a menacing fu- η2 = 0.59). Univariate analyses confirmed a positive impact of age co-
ture associated with death, individuals will adopt a backward-looking hort on evoked nostalgia (MYoung = 2.79, SD = 1.51 vs. MOlder = 4.91,
mindset unfavorable to innovative products but favorable to products SD = 1.16, F (1,60) = 35.58, p < .001, η2 = 0.37) and TV ownership
associated with the past, including retro-innovation. (MYoung = 0.25, SD = 0.43 vs. MOlder = 1.00, SD = 0.00, F
However, it is undeniable that the products that evoke feelings of (1,60) = 75.48, p < .001, η2 = 0.55) but no impact on product in-
nostalgia typically differ with age (Loveland, Smeesters, & Mandel, novativeness (p > .1; M = 4.48). The results confirmed that the pro-
2010). Study 3 measured consumers' response to a retro-innovative duct was appropriate to test the impact of mortality anxiety on an in-
product associated with the 1980s/1990s, thus likely to trigger nos- novative product that was a) not associated with nostalgia for
talgia for younger consumers. Consequently, the underrepresentation of consumers under 36 years of age and b) strongly associated with nos-
older respondents may have affected the results by failing to provide talgia for consumers over 35 years of age.
evidence of the potential effect of age, thereby limiting their general-
izability. Replicating the findings of Study 3 in an older generation and
6.2. Design and procedure
testing whether response varies with age will thus provide a particu-
larly stringent test of the robustness of the observed effects.
A 2 (mortality anxiety vs. control) × 2 (age cohort: young, i.e.,
under 36 years vs. older, i.e., over 35 years, consumers) between-sub-
6. Study 4 jects design was used. A total of 124 adult individuals living in the
United Kingdom were recruited through Clickworker. They received a
It was reasoned that if state nostalgia explains the conflict with fixed amount of monetary compensation of 2$. Based on the same at-
product innovation, then when the innovative product triggers nos- tention check used in Study 1, two participants were excluded from
talgia, it would prevent any conflict and positively affect evaluation. further analysis, resulting in a final sample of 122 participants (66

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B. Boeuf Journal of Business Research 104 (2019) 44–60

Table 9 mentally connects the past, present and future (Sarial-Abi, Vohs,
Interaction effect of mortality anxiety and age cohort toward the product. Hamilton, & Ulqinaku, 2017).
Source of variation df Mean squares F statistic Partial η2
7. General discussion
Intercept 1 1552.07 537.34⁎⁎⁎ 0.82
Mortality anxiety (A) 1 0.007 0.002 0.00
Together, the four experimental studies provide clear evidence that
Age cohort (B) 1 2.40 0.83 0.21
A×B 1 24.33 8.42⁎⁎ 0.06
mortality anxiety negatively affects consumers' response to product
Error 118 2.88 innovation by triggering state nostalgia. Throughout the variations in
the experimental procedure, the pattern of results remained similar,
⁎⁎
p < .01. suggesting that the effect is reliable and robust.
⁎⁎⁎
p < .001.
7.1. Theoretical contributions
females; Mage = 37.11 years, SDage = 12.74; see Table 3 for demo-
graphics). The present work adds to the growing body of literature on ex-
The respondents answered the same essay questions on either dental istential threats and the literature on innovation adoption by showing
pain (control condition) or death (mortality anxiety condition) used in that mortality anxiety can inhibit new product adoption. The current
Studies 2 and 3, followed by a word search distraction task. Then, the study contributes to these streams of research in four important ways.
participants were exposed to the picture and short description of the First, while prior research has consistently documented that mor-
retro smartphone screen magnifier, followed by items measuring atti- tality anxiety leads to indulging (e.g., Das et al., 2014), the current
tude toward the product (α = 0.98), familiarity of the product and in- work calls into question the generalizability of this effect by identifying
volvement with smartphones (α = 0.96). The survey ended with so- for the first time a negative impact of mortality anxiety on attitude and
ciodemographic questions. To avoid any demand effect, contrary to the purchase intention toward innovative products.
previous studies, no death-thoughts accessibility or nostalgia measures Second, the present research shows, for the first time, that innova-
were used in this study. tion adoption can be hampered by state nostalgia. By triggering state
nostalgia, mortality anxiety activates a backward-looking mindset that
6.3. Results acts as a barrier to innovation adoption. Given that state nostalgia
mitigates threats to meaning (Routledge et al., 2012), it acts as a
Because they did not influence the study results, participants' gender worldview defense strategy that is beneficial for the evaluation of
and income and involvement with smartphones were dropped from the noninnovative products but detrimental for the evaluation of in-
reported analyses. novative products. While Van Tonder (2017) showed that trait nos-
A two-factor ANOVA yielded a significant interaction effect between talgia could prevent innovation adoption, the research findings provide
mortality anxiety and age cohort (F(1, 118) = 8.42, p = .004, evidence of a similar effect for state nostalgia. Given that state nostalgia
η2 = 0.06). In line with the prediction, the attitude of young consumers, manifests independently of trait nostalgias (Sedikides & Wildschut,
who are unlikely to have nostalgic memories of the 1970s, was nega- 2018), this finding indicates that nostalgia may affect innovation
tively impacted by mortality anxiety (MControl = 4.16, SD = 1.86 vs. adoption on a larger scale than previously considered. Even individuals
MAnxiety = 3.28 SD = 1.51, Δ = 0.88, t(64) = 2.11, p < .03). who are moderately nostalgic may be subject to state nostalgia as a
Conversely, the attitude of older consumers, whose nostalgic memories response to existential threats and may consequently resist changes.
should be associated with the 1970s, was positively impacted by mor- The positive effect of mortality anxiety on nostalgia-related new pro-
tality anxiety (MControl = 2.98, SD = 1.96 vs. MAnxiety = 3.90 ducts, or retro-innovation, provides more evidence of the impact of
SD = 1.44, Δ = −0.92, t(64) = −1.99, p = .05) (Table 9). state nostalgia on consumers' response to innovation. This finding offers
a glimpse into how mortality anxiety impacts the various facets of the
6.4. Discussion consumption of new products by contrasting the effect of the awareness
of mortality on innovative and retro-innovative products.
Prior research has discussed that because interest in retro-innova- Third, the current results extend prior research on adoption theory
tion is associated with a function of nostalgia, it depends on a particular and innovation resistance by identifying mortality anxiety as a con-
age cohort (Cartwright et al., 2013). Study 4 built on that rationale to sumer-specific factor of innovation resistance. Supporting this idea, the
test the impact of nostalgia on the relationship between mortality an- findings suggest that mortality anxiety activates self-protection me-
xiety and innovation adoption. In line with the findings of Study 3, it chanisms that are in conflict with the perceived risks and uncertainties
shows that mortality anxiety has a positive (negative) impact on attitude associated with product innovation (Conchar et al., 2004; Juhl et al.,
toward innovation when the new product is (not) associated with nos- 2010). Since mortality anxiety triggers psychological processes (i.e.,
talgic memories. Study 4 partially supports the hypothesis that mor- state nostalgia) prior to the evaluation of a new product, resulting in an
tality anxiety has a positive impact on attitude toward retro-innovative unconscious form of resistance, it may be considered a type of passive
products (H4) by demonstrating that this prediction is true only for innovation resistance (Heidenreich & Handrich, 2015). More specifi-
consumers subject to nostalgia evoked by retro-innovation. cally, mortality anxiety could be regarded as situational passive re-
Overall, Studies 3 and 4 extend prior work that has argued that the sistance, as it favors a preference for the current status quo through
success of retro-innovation depends on how the celebration of the past state nostalgia (Heidenreich et al., 2016).
can represent a way of looking forward (Castellano et al., 2013). The Finally, the moderating effect of consumer innovativeness on the
present findings suggest that a product's connection to nostalgic relationship between state nostalgia and consumers' response to new
memories can prevent the negative effect of innovative features in a products suggests that consumer innovativeness could prevent the
context of existential threats. By embodying past values and norms, psychological conflict between self-defense mechanisms and the un-
retro-innovation may securely embed individuals in a reassuring sense certainties associated with innovation. Given that highly innovative
of meaning and, as such, participate in the (nostalgic) defense of an consumers are less sensitive to the uncertainties and instability related
individual's worldview against mortality anxiety. This finding is in line to new products (Hirunyawipada & Paswan, 2006), this finding extends
with recent research that has documented that vintage consumption research on mortality anxiety by identifying a potential inhibitor of the

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B. Boeuf Journal of Business Research 104 (2019) 44–60

effects of existential threats on innovation adoption. cohort.

7.2. Managerial implications 7.3. Limitations and recommendations for future research

The documentation of a negative impact of mortality anxiety on Several limitations of this paper exist and point to future research
innovation adoption is not only of theoretical interest but also of opportunities. The first limitation is that younger consumers were
practical value. Indeed, given that the current political and media en- overrepresented in the samples. Because younger consumers are more
vironment and marketing content often activate mortality anxiety inclined toward product innovation (Rašković et al., 2016), future in-
(Fransen et al., 2008), the present research offers important contribu- vestigations could determine whether the detrimental effects of mor-
tions to better understand the determinants of innovation adoption. tality anxiety on innovation adoption is stronger for older consumers.
Through the activation of the awareness of one's own mortality, such Second, reminders of death, such as news reports on natural dis-
environmental stimuli must be considered to account for the high asters or wars, exert short-term effects on existential threats (Lykins,
failure rates of new products (Heidenreich & Kraemer, 2016). The Segerstrom, Averill, Evans, & Kemeny, 2007). When individuals are
present research suggests that innovation adoption may be affected by subject to mortality anxiety over a longer period of time, consumers
terror attacks, national conflicts and economic recessions. Because such may experience more important psychological changes, as stated in
events threaten consumers' sense of life meaning, they may favor re- posttraumatic growth theory (Tedeschi & Calhoun, 2004). As such, the
sistance to newness. In short, managers should avoid communicating empirical studies lacked the true longitudinal design necessary to cap-
about innovative features in a death-related environment and instead ture the full duration of the effects of mortality anxiety on product
contextualize new products in consumers' (past or present) habits to innovation.
reduce the conflict between existential threats and newness. As an ex- Third, the four studies could be criticized for not measuring actual
ample, after a terror attack, marketing communications should convey sales, and the participants' responses could be questioned with regard to
the reassuring qualities and values of new products and reduce em- whether they were truly analogous to real shopping situations. Future
phasis on disruption to provide consumers with a sense of security and research might aim to measure actual sales of innovative products
protection against existential threats. following a death-related event.
These findings also highlight that nostalgia can prevent this detri- Finally, the present exploration was restricted to highly innovative
mental impact of innovation on consumers' response. By including a technological products. A more nuanced view of product innovation,
number of nostalgic features in a new product, firms may take ad- including different types and levels of newness, warrants future atten-
vantage of threatening environmental stimuli and arouse interest in tion to extend the understanding of how mortality anxiety affects in-
retro-innovation. Firms can communicate about product features that novation adoption.
create a stable and reassuring perception in relation to cultural values
and norms to mitigate the detrimental impact of mortality anxiety. In Declarations of interest
particular, firms should target the market segment that is most likely to
associate the product with nostalgic memories, such as a specific age None.

Appendix A. Study 1 stimuli

Noninnovative conditions:
Honor unveiled its new smartphone to the world during a media event Tuesday in San Francisco, California. The Honor Y will be launched in
Summer 2017.
The Honor Y has a number of the same key features as the previous Honor phones: an aluminum body and glass case, a strong battery life, and a
good camera. It sounds like a good classic smartphone, as Honor has proven that it can make pretty good devices.
Innovative conditions:
Honor unveiled its new smartphone to the world during a media event Tuesday in San Francisco, California. The Honor Y will be launched in
Summer 2017.
The Honor Y is a holographic, flexible phone with an OLED display that's a breath of life into the future of smartphones. For the hologram to work
without 3D glasses, the phone's display is covered by > 16,000 fisheye lenses that bend the light from the screen.

Appendix B. Study 3 stimuli

Innovation:
The Nintendo Switch is an upcoming hybrid video game console developed by Nintendo. The main unit is connected to a television display
through a docking station, from which it can be removed and used as a portable console. Players will continue their home console experience on the
go while traveling or commuting.
Retro-innovation:
The NES Classic Edition is an upcoming miniature, digital replica of the 1985 home video game console developed by Nintendo. The console
includes, for the first time ever, digital recreations of 30 games from the vintage NES library, including Super Mario Bros. and The Legend of Zelda
series.

Appendix C. Study 4 stimuli

This smartphone screen magnifier takes whatever you're watching on your smartphone, blows it up to three times its original size, and displays it
on an eight-inch screen… in 3D, with HD zoom optical technology. Compatible with iPhone and Android. But it isn't your average monochrome,
boring flat screen.
Transform your room into a mini 1970s living room with this smartphone magnifier.

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B. Boeuf Journal of Business Research 104 (2019) 44–60

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existential insecurity, and brand connection. Journal of Consumer Research, 36(1), Benjamin Boeuf is an Assistant Professor of Marketing at IESEG School of Management
1–16. (LEM-CNRS 9221), Paris. He holds a PhD in Marketing from HEC Montreal and a Master
Routledge, C., Arndt, J., Sedikides, C., & Wildschut, T. (2008). A blast from the past: The in Management from ESCP Europe (Paris). His research interests include marketing
terror management function of nostalgia. Journal of Experimental Social Psychology, communications, gender stereotypes and political ideology. He is Associate Editor at
44(1), 132–140. European Journal of Marketing. His research has appeared in journals such as International
Routledge, C., Arndt, J., Wildschut, T., Sedikides, C., Hart, C. M., Juhl, J., ... Schlotz, W. Journal of Research in Marketing, Journal of Business Ethics and Psychology & Marketing.
(2011). The past makes the present meaningful: Nostalgia as an existential resource.
Journal of Personality and Social Psychology, 101(3), 638–652.

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