Microsoft Commercial Support Subcontractors

Last update: 26 February 2020

The Commercial Support Organization (“Commercial Support”) within Microsoft Corporation and its affiliates operates the
Microsoft Services Support offerings, including Premier support and Microsoft Unified support. Commercial Support uses
subcontractors for certain limited functions.

Note: Subcontractors bolded are the recent additions to the list.

1. Outsourcers to provide contact/call centers services

When these outsourcers store data in their systems, they are subject to equivalent levels of protection and certification as
Microsoft facilities and systems. Their operations are regularly reviewed by Microsoft:

CANADA SHERWEB INC EXPERIS (MANPOWER GROUP)

CHINA NEUSOFT N3 LLC
GERMANY MAJOREL(ARVATO) TEK EXPERTS GLOBAL LTD
INDIA GIGMO SOLUTIONS PVT LTD TEKSYSTEMS
MINDTREE CONSULTING PVT LTD TELEPERFORMANCE
WIPRO LIMITED UPWORKS
JAPAN CONCENTRIX VALOREM CONSULTING LLC
NTT COMMUNICATIONS VMC CONSULTING CORPORATION
RELIA
ZONES INC
TRANSCOSMOS
SWITZERLAND ADECCO STAFFING & OUTSOURCING SDN
BHD
TAIWAN MANPOWERGROUP
UNITED STATES APEX SYSTEMS INC
ALLEGIS GLOBAL SOLUTIONS
BLUEPRINT TECHNOLOGIES
CONCENTRIX CORPORATION
CONVERGYS

In addition, Commercial Support utilizes services from AT&T (United States) and NEXIDIA INC (United States) in support
of contact/call centers services.

2. Subsidiary Affiliates
Microsoft has subsidiaries that may provide services to Commercial Support in these countries:

MICROSOFT AB (SWEDEN) MICROSOFT DE URUGUAY SA

MICROSOFT ALGÉRIE (ALGERIA) MICROSOFT DEUTSCHLAND GMBH (GERMANY)
MICROSOFT AZERBAIJAN MICROSOFT DOMINICANA SRL (DOMINICAN REPUBLIC)
MICROSOFT BANGLADESH LIMITED (BANGLADESH) MICROSOFT DOO LJUBLJANA (SLOVENIA, REPUBLIC OF)
MICROSOFT BELGIË (BELGIUM) MICROSOFT DOOEL SKOPJE (MACEDONIA)
MICROSOFT BILGISAYAR YAZILIM (TURKEY) MICROSOFT ECUADOR
MICROSOFT BOLIVIA MICROSOFT EESTI (ESTONIA)
MICROSOFT BRUNEI DARUSSALAM (BRUNEI) MICROSOFT EGYPT
MICROSOFT CANADA INC MICROSOFT EL SALVADOR SA (EL SALVADOR)
MICROSOFT CASABLANCA (MOROCCO) MICROSOFT FRANCE
MICROSOFT CHILE SA MICROSOFT GULF FZ LLC (UNITED ARAB EMIRATES)
MICROSOFT COLOMBIA MICROSOFT HONDURAS
MICROSOFT CORPORATION (I) PVT LTD (INDIA) MICROSOFT HONG KONG LIMITED
MICROSOFT COSTA RICA MICROSOFT HRVATSKA DOO (CROATIA)
MICROSOFT CRNA GORA (MONTENEGRO) MICROSOFT IBÉRICA (SPAIN)
MICROSOFT CYPRUS MICROSOFT INDIAN OCEAN ISLANDS (MAURITIUS)
MICROSOFT DANMARK APS (DENMARK) MICROSOFT INDONESIA
MICROSOFT DE ARGENTINA SA (ARGENTINA) MICROSOFT INFORMATICA LTDA (BRAZIL)
MICROSOFT DE GUATEMALA SA (GUATEMALA) MICROSOFT IRELAND

©2019 Microsoft Corporation. All rights reserved. 1

Microsoft Commercial Support Subcontractors
MICROSOFT ITALIA (ITALY) MICROSOFT S DE RL DE CV (MEXICO)
MICROSOFT IVORY COAST (CÔTE D'IVOIRE) MICROSOFT SAUDI ARABIA
MICROSOFT JORDAN PSC (JORDAN) MICROSOFT SCHWEIZ (SWITZERLAND)
MICROSOFT KENYA MICROSOFT SINGAPORE OPERATIONS PTE LTD
MICROSOFT LATVIA SIA MICROSOFT SLOVAKIA SRO
MICROSOFT LEBANON SARL MICROSOFT SOFTWARE DOO (SERBIA)
MICROSOFT LIETUVA (LITHUANIA) MICROSOFT SOUTH AFRICA
MICROSOFT LIMITED (UNITED KINGDOM) MICROSOFT SP Z OO (POLAND)
MICROSOFT LUXEMBOURG MICROSOFT SRI LANKA (PVT) LTD (SRI LANKA)
MICROSOFT MAGYARORSZÁG KFT (HUNGARY) MICROSOFT SRO (CZECH REPUBLIC)
MICROSOFT MALAYSIA (MALAYSIA) MICROSOFT TRINIDAD AND TOBAGO
MICROSOFT MALTA (MALTA) MICROSOFT TUNISIA
MICROSOFT MOLDOVA MICROSOFT UNITED STATES
MICROSOFT NEDERLAND (NETHERLANDS) MICROSOFT VENEZUELA
MICROSOFT NEW ZEALAND MICROSOFT VIỆT NAM (VIETNAM)
MICROSOFT NIGERIA MICROSOFT ΕΛΛΑΣ AE (GREECE)
MICROSOFT NORGE AS (NORWAY) MICROSOFT БЪЛГАРИЯ (BULGARIA)
MICROSOFT ÖSTERREICH GMBH (AUSTRIA) MICROSOFT РОССИЯ (RUSSIA)
MICROSOFT OY (SUOMI) (FINLAND) MICROSOFT УКРАЇНА (UKRAINE)
MICROSOFT PAKISTAN MICROSOFT ‫( ישראל בע"מ‬ISRAEL)
MICROSOFT PANAMA MICROSOFT ‫( ليبيا‬LIBYA)
MICROSOFT PERU SRL MICROSOFT บริษทั ไมโครซอฟท ์ (ประเทศไทย) จำกัด (THAILAND)
MICROSOFT PHILIPPINES INC MICROSOFT 마이크로소프트사 (KOREA)
MICROSOFT PORTUGAL MICROSOFT 台灣微軟公司 (TAIWAN)
MICROSOFT PTY LIMITED (AUSTRALIA)
MICROSOFT 微软（中国）有限公司 (CHINA)
MICROSOFT PUERTO RICO SA
MICROSOFT ROMANIA MICROSOFT 日本マイクロソフト株式会社 (JAPAN)

3. Contract Staff
Sometimes referred to as staff augmentation or external staff, Contract Staff work alongside Microsoft employees to help
deliver certain support services. In such cases, the systems used to store and process data are Microsoft’s,

AUSTRALIA DATA GLOVE IT SOLUTIONS PTY LTD GEORGIA INSIGHT GLOBAL INC
KHAMX PTY LTD GERMANY HAYS AG
RHIPE SOLUTIONS LM IT SERVICES AG
TALENT INTERNATIONAL (UK) LIMITED ORANGE NETWORKS GMBH
WARDY IT SOLUTIONS PTY LTD TRANS4MATION IT GMBH
BRAZIL NEW CONTENT EDITORA E PRODUTORA HOLLAND MAVENTION B.V.
PSM.COM PROFESSIONAL SERVICES
HUNGARY PROHUMAN 2004 KFT.
SMARTSYSTEM CONSULTING CONSULTORIA
INDIA AFFLUENT GLOBAL SERVICES PRIVATE LIMITED
CHINA MANPOWER CHINA GROUP (CHINA) HUMAN
ATHIYA ORGANIZATIONAL COMPETENCIES (P)
RESOURCE CO. LTD.
LIMITED
NEUSOFT
CYBAGE SOFTWARE PVT LTD
PACTERA TECHNOLOGIES INC
HANU SOFTWARE SOLUTIONS INC
WAI QI REN LI ZI YUAN FU WU LTD
INFOSYS LIMITED
WAN BAO SHENG HUA QI YE GUAN LI ZI
KELLY SERVICES IT SOLUTIONS
WU XI WEN SI HAI HUI XIN XI JI SHU
ZHONG RUAN GUO JI(SHANG HAI)KE JI F LARSEN & TOUBRO INFOTECH LIMITED
CZECH BPO CZECH SRO LAUNCH IT CONSULTING INDIA PRIVATE
REPUBLIC QUANTUM LEAP CONSULTING PRIVATE LIMITED
BPO EUROPE SRO RANDSTAD
WEBHELP ENTERPRISE SALES ROBERT BOSCH ENGINEERING AND BUSINE
DENMARK ATOS IT SOLUTIONS AND SERVICES INC ROBERT BOSCH NORTH
EGYPT IBS INTERNATIONAL BUSINESS SERVICES SONATA SOFTWARE LIMITED
INTERNATIONAL BUSINESS SERVICES SPECTRUM CONSULTANTS INDIA PVT LTD
ENGLAND SUBFERO LTD TATA CONSULTANCY SERVICES LIMITED
ESTONIA RECRUITMENT ESTONIA OÜ TECH MAHINDRA LTD.

FRANCE MGS USHTA TE CONSULTANCY SERVICES LLP

2 ©2019 Microsoft Corporation. All rights reserved.

Microsoft Commercial Support Subcontractors
WIPRO LIMITED ACCENTURE SOLUTIONS PRIVATE LIMITED
ZEN3 INFOSOLUTIONS PRIVATE LIMITED AFFIRMA CONSULTING, LLC
IRELAND CPL SOLUTIONS LTD ALLYIS INC
ISRAEL CALANIT CARMON LTD APTLY TECHNOLOGY CORPORATION
YSIDE SOLUTIONS LTD AQUENT LLC
ITALY ADECCO ITALIA S P A ARMIS - SISTEMAS DE INFORMAÇÃO LDA
AIZOON CONSULTING AVANADE
MICROSYS BEYONDSOFT CONSULTING INC
RANDSTAD ITALIA S P A BEYONDSOFT CORPORATION
RETI S P A BLACKBOX ADVERTISING D O O
TEOREMA ENGINEERING S R L BRIDGE PARTNERS
JAPAN FUJITSU BRILLIO LLC
KSK CO LTD COGNIZANT TECHNOLOGY SOLUTIONS
OUT-SOURCING TECHNOLOGY INC CONVERGYS
PASONA INC COVESTIC INC
RECRUIT STAFFING CO LTD CREATIVE SOLUTIONS LIMITED
TRANSCOSMOS DATA GLOVE INCORPORATED DBA TRIMAX
JORDAN MIGRATE HUMAN RESOURCES CONSULTING DESIGN LABORATORY INC. DBA DLI
CONSULTING
KENYA HUMAN CAPITAL SYNERGIES AFRICA LIMITED
H10 CAPITAL
KOREA ADECCO KOREA
HARMAN CONNECTED SERVICES
MACEDONIA KNIGOPRIMA VRABOTUVANJE
HARMAN CONNECTED SERVICES (F/K/A ADITI
MEXICO E NNOVA SA DE CV
TECHNOLOGIES PVT LTD)
ENNOVA
HCL AMERICA INC
EXPERTOS EN SOLUCIONES TI SC
IFG-INTERNATIONAL FINANCIAL GROUP
EXTEND SOLUTIONS SA DE CV
INVISO CORPORATION
MOBIIK S A DE C V
IP SERVICES, INC. DBA INTELLECTUAL PROPERTY
MXP INDUSTRIAL S A DE C V
SERVICES
OPTIMIZACION EN PROCESOS Y PLATAFOR
JDA PARTNERS TECHNICAL SERVICES GROUP
SIGMATAO FACTORY S A DE C V KALLES GROUP
TECNOL DE INF MOVIL S A DE C V (TI M) KETAL SA
NEW ZEALAND ACCORDO GROUP LIMITED KFORCE
PHILIPPINES SFI HUMAN RESOURCES CONSULTANCY INC LIONBRIDGE TECHNOLOGIES INC
POLAND RANDSTAD POLSKA SP. Z.O.O. MANPOWER AG ZUG
PORTUGAL AXIANSEU DIGITAL SOLUTIONS S A (F/K/A MAQ
NOVABASE IIS - INFRAESTRUTURAS E METAVERSE MOD SQUAD INC
INTEGRAÇÃO DE SISTEMAS INFORMÁTICOS S A) MICPRODUCTIVITY SL
BIZDIRECT MOTIV INC
ITEN SOLUTIONS SISTEMAS DE INFORMAGAO MURAL CONSULTING CORPORATION
NOVABASE - NEOTALENT
MURPHY & ASSOCIATES INC
ORAMIX SISTEMAS DE INFORMAÇÃO S A
N3 LLC
RUMOS SA
NATIONAL COMMUNICATIONS SERVICES IN
UNIPARTNER IT SERVICES SA (NCS)
ROMANIA RINF TEMPS NEUDESIC
RODAX MANAGEMENT SRL OSLO SOLUTIONS LLC
SCOTLAND WEBHELP ENTERPRISE SALES SOLUTIONS PENN SCHOEN & BERLAND ASSOC LLC
SPAIN EO PEOPLE TECH GROUP
ILITIA TECHNOLOGIES PIVOTAL SOFTWARE INC
KABEL S L PLUMBLINE CONSULTING LLC
SWITZERLAND ADECCO POSSIBLE WORLDWIDE INC
TURKEY DONPER DANISMANLIK HIZMETLERI LIMI QUADRANT RESOURCES LLC
UNITED STATES 110 CONSULTING INC RATIONAL INTERACTION
2RBCONSULTING INC RAZOR CONSULTING SOLUTIONS
ACCENTURE REDCLEY LLC

©2019 Microsoft Corporation. All rights reserved. 3

Microsoft Commercial Support Subcontractors
REVEL CONSULTING UNISYS CORP
SADA SYSTEMS VMC CONSULTING CORPORATION
SOGETI USA LLC WICRESOFT CO LTD
SONATA SOFTWARE NORTH AMERICA INC WIMMER SOLUTIONS CORPORATION
TELEION CONSULTING LLC XTREME CONSULTING GROUP INC
TELEPERFORMANCE
THE SPUR GROUP INC

4. Product Organizations
Subcontractor’s personnel that are not regularly involved in providing Professional Services may occasionally be necessary
for troubleshooting or to resolve certain particularly complex issues. These subcontractors are subject to Supplier Security
and Privacy Assurance (SSPA) and contractual commitments, but may not be subject to heightened requirements for
subcontractors that regularly provide Professional Services:

AMSTERDAM AGI GLOBAL HOLDINGS COOPERATIE KUWAIT AH AL SAGAR & BROS PROJECT
RETAIL SAFARI LUXEMBOURG AJILON LUXEMBOURG SA
AUSTRALIA
RIGHTCROWD SOFTWARE PTY LTD MEXICO NEAL ANALYTICS LLC
CANADA ESPRESSO COMMUNICATIONS NEW ZEALAND INTERGEN LIMITED
UNLIMITEDVIZ INC PAKISTAN OUTSOURCING
CHILE POLICOMP PHILIPPINES VIVENTIS INTERIM MANAGEMENT INC
CHINA AGENDA HK LIMITED PUERTO RICO IRON MOUNTAIN
BO YAN KE JI GU FEN YOU XIAN GONSG S QATAR Q SHIELD
INSPUR WORLDWIDE SERVICES LTD SPAIN ADAVAN SISTEMAS S L
RUAN TONG DONG LI XIN XI SWITZERLAND ERNST & YOUNG
SHAG HAI WEI CHUANG RUAN JIAN TAIWAN KPMG
SHANG HAI FU QUAN WANG LUO JI UNITED KINGDOM ALEXANDER MANN SOLUTIONS
SUI RUI KE JI GU FEN PROJECT PEOPLE
TA TA XIN XI JI SHU THE CHANGING WORKPLACE LIMITED
ZHONG RUAN SHANG HAI ZI YUAN UNITED STATES 425 CONSULTING GROUP LLC
CZECH REPUBLIC AXIAL PERSONNEL AGENCY SRO ADAQUEST INC
DELAWARE AVORA HOLDINGS LTD ADISYS CORPORATION
FINLAND INLINE MARKET EVOLUTION ADOBE SYSTEMS INC
FRANCE REDSEN CONSULTING FRANCE AEGIS COMPANY
SODEXO AEROTEK
GERMANY CABSOL DEUTSCHLAND GMBH AG CONSULTING PARTNERS INC
CREAKOM GMBH AIM CONSULTING
HR FACTORY GMBH ALORICA INC
INDIA ANNIK INC AMERICAN BUSINESS CONSULTING INC
CSS AMPLIFY CONSULTING PARTNERS
DUSTERS TOTAL SOLUTION SERVICES APTTUS CORPORATION
ENTHRALLTECH PRIVATE LIMITED ARAS CORPORATION
LAUNCH IT CONSULTING INDIA PRIVATE ARCHWAY MARKETING SERVICES INC
LIQUIDHUB ANALYTICS PVT LTD ARTECH CONSULTING LLC
V5 GLOBAL SERVICES PVT LTD ARUBA NETWORKS INC
IRELAND SURESKILLS LTD ARUP USA INC
TRICYCLE V O F AT&T
JAPAN CREATIVEBANK INC AVANADE INC
SYSTENA CORP AVIE INC
TOSHIBA BDO USA LLP
KOREA CASTNET BEQOM NORTH AMERICA INC
HYUNAM INFORMATION BRICKRED SYSTEMS LLC
MCCAN ERICKSON BUILDING INFORMATION SYSTEMS LLC
WUNDERMAN C H ROBINSON WORLDWIDE INC

4 ©2019 Microsoft Corporation. All rights reserved.

Microsoft Commercial Support Subcontractors
CADENCE PREFERRED
CAMPFIRE LLC
CASABA SECURITY LLC
CENTRIC CONSULTING LLC
CENTURYLINK
CES CONSULTING
CISCO SYSTEMS INC
CLOUDMOYO INC
CLOUDWORDS INC
COMGROUP INC
COMPASS GROUP NAD-EVENT
MANAGEMENT
COPPEI CREEK INC
CORTAC GROUP INC
CPA GLOBAL LIMITED
CSI INTERFUSION INC
DATA VISION GROUP LLC
DECISIVE DATA
DELL
DELOITTE
DIRECT APPS INC DBA LAUNCH
CONSULTING (FKA MATRIX RESOURCE
PARTNERS INC D/B/A AVERRO)
DUFF & PHELPS LLC
ECHO SERVICES INC
ELEVEN 11 SOLUTIONS
ENTIRENET
ESAGE GROUP LLC
EXCELL A DIVISION OF COMPUCOM
EXELA ENTERPRISE SOLUTIONS INC
EXPRESS SERVICES
EYEBALL ON THE FLOOR INC
FIVEBY
FLEXIBLE ROAD LLC
GETTING TO GREEN LLC
GP STRATEGIES CORPORATION
GREENLIGHT TECHNOLOGIES INC
HANSON CONSULTING GROUP
HARMAN CONNECTED SERVICES
HARMAN CONNECTED SERVICES (F/K/A
ADITI TECHNOLOGIES PVT LTD)
INCONSULTING INC
INDIGO SLATE
INTEGREON MANAGED SOLUTIONS INC
INTERACTION
JEFFREYM CONSULTING LLC
KALVI CONSULTING SERVICES INC
LATENTVIEW ANALYTICS CORP
LENATI LLC
LG CONSULTING SERVICES
LMC CONSULTING GROUP
LUXOFT USA INC
MEDIAPLANT
©2019 Microsoft Corporation. All rights reserved.
MOSS ADAMS LLP
MOVINGWORLDS
MU SIGMA INC
MURDOCH SERVICES
MV PUBLIC TRANSPORTATION INC
MYRIAD CONSULTING INC
NAYAMODE INC
NEXTANT LLC
NFOLKS LLC
NIPPUR LLC
NYTEC INC
OFFPISTE CONSULTING
ONE DIVERSIFIED LLC
ORANGE LV HOLDINGS INC
OSLO SOLUTIONS LLC
PHENOM PEOPLE INC
PRICE WATERHOUSE COOPERS
PRIME 8
PROJECTLINE SERVICES INC
PROSYS INFORMATION SYSTEMS
PROTIVITI INC
RED DOG INTERACTIVE
REDCLOUD
RESOURCES ONLINE
RIVET CONSULTING LLC
ROBERT HALF INTERNATIONAL INC
RUN STUDIOS LLC
SAP AMERICA
SCHNEIDER ELECTRIC
SEARCH WIZARDS
SECURITAS SECURITY SERVICES
SHIPLEY ASSOCIATES
SIMPLE CONCEPTS CONSULTING LLC
SIMPLICITY CONSULTING INC
SOLANITE CONSULTING INC
SPRINKLR
STYLELABS INC
SYNECT LLC
TECHNOSOFT CORPORATION
TEN GUN DESIGN
THE KAVI GROUP LLC
THE SEATTLE WUNDERMAN NETWORK
THE SUDDATH COMPANIES
TRIEX TECHNOLOGIES INC
TRILLIUM CREATIVE SOLUTIONS
TROY CONSULTING LLC
UNIFY CONSULTING LLC
UNIFYCLOUD LLC
UNIFY SQUARE
VALENTE GLOBAL
VIDYATECH SOFTWARE LLC
VIRTUOSITY CONSULTING
5
Microsoft Commercial Support Subcontractors
VTEAM LABS LLC WTIA WORKFORCE INSTITUTE
WAFERWIRE CLOUD TECHNOLOGIES XEROX CORPORATION
WAGGENER EDSTROM YEAR UP INC
WALLERO TECHNOLOGIES INC YESLER
WARNER MARKETING INC ZENSA INC
WORLD WIDE TECHNOLOGY ZS ASSOCIATES

5. Strategic Alliance
Microsoft may work with companies to provide additional support services. In such scenarios, subcontractors are subject
to equivalent levels of protection and certification as Microsoft facilities and systems.

CANADA BIT QUILL TECHNOLOGIES INC

UNITED STATES CLOUDSIMPLE
CRAY
VIRTUSTREAM

NOTICE AND DISCLAIMER This document is for informational purposes only. This document is subject to change at any time.
MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS DOCUMENT. This
Microsoft Commercial Support Subcontractors list covers the subcontractors used by our global support organization to provide
technical support for all Microsoft products, including Microsoft Online Services. These subcontractors have access to support data,
which includes customer data or personal data that customers choose to share during their support interactions. For
subcontractors used by Commercial Support to regularly provide support, Microsoft will add the names of any new suppliers at
least 30 days in advance of their authorization to perform services that may involve access to such data. For data shared with
subcontractors that do not regularly provide Professional Services, Microsoft will make commercially reasonable efforts to maintain
up to date information upon changes to these suppliers. To receive notification of updates to this list, please send an email
requesting notifications to MS Services Supplier List Notifications (msservsuppnote@microsoft.com) from the email
address you would like to receive the notification emails. Please include the word “Subscribe” in the subject line.

6 ©2019 Microsoft Corporation. All rights reserved.