PLAN OF DISCUSSION

DEPARTMENTS

1. Group Chief Financial Officer

2. Group Chief Operations Officer

ISSUES

1. Group Chief Financial Officer –

 How is the Company X achieving profitability in the years ahead?
2. Group Chief Operations Officer –
 How many handset devices would be required to meet up with the demand and
supply?

ADDRESING THE CONCERNS

1. Group Chief Financial Officer –

If we assume the market will respond in the same way in comparable markets, then we will
recommend the introduction of handset leasing as it could drive revenue growth by 2.3% to
4.25%. From our research, the target segment is “Young Achievers”, and hence we propose
the product name “Save & Upgrade”.

2. Group Chief Operations Officer –

The demand and supply of handsets would continue as present. Changes would be required in
the strategic part of selling our service. The handsets which are returned by one consumer will
be used by another consumer on purchase. And with subsequent use, the handset will be used
for e-recycle, thus saving cost and wastage.