Professional Documents
Culture Documents
Karli Allen, Lacey Casel, Katie Imhoff, Carolyn Kerns, Kayla Meade, & Monica Thornburg
Executive Summary
The Wellness Center is a care center for the staff and students of Northwest Missouri
State University. They are planning an event under the “Hope 4 All” movement called “I
Will Listen”. It’s an event that will talk about mental health, depression, suicide, and
anxiety. There will also be a resource fair happening at the same time of the event so
students can see all of the options that they have on or near campus. The main focus
the Wellness staff wanted us to focus on is an increase in attendance to spread more
awareness about the event and other events like it in the future. Another focus was
working on their social media platforms like Twitter, Snapchat, Instagram, and
Facebook. Both primary and secondary research was completed in order to guide the
creation of our goals, strategies, and tactics for the "I Will Listen" event campaign.
Primary research was conducted informally by simply gathering information from fellow
students about their perceptions of Wellness Services. Our team also researched and
analyzed current Wellness Services offerings, including other events, the office's
website, newspaper articles, and social media presence. We also analyzed other
successful events on Northwest Missouri State University's campus in order to gain
perspective on which tactics lead to high attendance numbers on our specific campus.
Secondary research was also conducted by seeking out information on a variety of
topics, including the most effective tactics for increasing attendance of college students
at on-campus events as well as how to effectively promote mental health specific
events. After gathering a substantial amount of information, we were able to use this
research to create realistic goals, develop effective strategies, and form unique tactics
for reaching each key public.After reviewing the current situation and the needs
presented by Wellness Services and Hope4All in relation to the “I Will Listen” campaign,
we established an overall goal of driving more people to mental health resources on
campus. This was then broken down into a series of objectives and key publics. The
objectives directly linked to the “I Will Listen” campaign included increasing attendance
by 50% at the “I Will Listen” event, increasing awareness of diverse mental health
resources available to students by increasing attendance at the resource fair by 50%,
and improving attendance at future Wellness Services events using baseline
attendance at this semester’s “I Will Listen” event. The key publics for our overall goal
were Northwest Missouri State University (NWMSU) Students, NWMSU Faculty, and
Prospective Students of NWMSU.Through this day and age technology is something
that everyone’s lives are centered on. With the tactics that we have chosen, we believe
attendance could improve for the ‘I Will Listen’ event. By using various messages
platforms and messages that we have thought of for this campaign, there will be a
better knowledge on how to not only connect better with the students and the media, but
also make a more impactful and memorable presence in people’s lives.
Situation Analysis/Core Problem:
The current situation analysis for the Wellness Center is they are looking for more
attendance in their upcoming event. The event is called “I Will Listen” which is coming
up in April, and the purpose is to bring light to mental illness. Many survivors and guest
speakers will be featured and they will have a resource fair next door to the event. The
main focus they have asked us to help with is promoting the event and finding the best
ways to get people to attend the event. Our primary focus for the event is their social
media platforms and using their already large audience to our advantage.
Some challenges that we could face are that people with mental illnesses may not feel
comfortable coming to a large event that spotlights these problems. Also, timing is
everything, one of the biggest reasons people don’t come to events is that they can’t get
time off from other responsibilities or activities. Northwest’s campus has many different
social media platforms that have gotten very popular so they could potentially be a
competitor if we don’t use them to our advantage. There are limited resources for this
event, including money, time, and people working so it’s important to utilize every
resource that we have.
Strengths Weaknesses
Opportunities Threats
After analyzing the current situation and message surrounding Wellness Services and
Hope4All, as well as identifying strengths, weaknesses, opportunities, and threats, we
have identified goals, objectives, and key publics for the “I Will Listen” campaign.
Objectives:
Key Publics:
Messages/Strategies/Tactics:
Our messages follow the theme of the “I Will Listen” event. Each public has a primary
and secondary message. The primary message serves as the tagline for each public
and the secondary messages serve as the underlying meaning behind each of the
primary messages. We used these messages to guide the development of our tactics.
Strategy A (Students): Get people talking about mental health resources on campus
and mental health in general.
Strategy C (Media): Use student media platform to speak positively about mental
health resources on campus
Measurement/Calendar/Budget
Below is a template to follow to measure the success of the proposed campaign for the “I Will
Listen” event. The template will show the proposed timeline, allotted budget and the people
responsible for executing each task for the event.
Person Month To
Public Tactic Task(s) Responsible Complete Cost
Create chart to track
Social Media impressions and
Students Outreach interactions Kayla January 0
Create and schedule
Social Media posts for Instagram and
Students Outreach Facebook Kayla January 0
Create and schedule
Social Media posts for TikTok and
Students Outreach Twitter Karli January 0
Social Media Execute posts and track Social Media
Students Outreach engagement Intern January-April 0
Sidewalk Chalk on Contact OSI, buy chalk,
Students Campus create design Carolyn April 10
Speak at
Organization Create presentation, email Katie, Karli, and
Students Meetings organizations Lacey April 0
Appendix A
Key Publics
Students: Freshman student living on campus, who has struggled or is struggling with mental
health issues and adjusting to college life. This student has little knowledge of Wellness
Services mental health offerings outside of counseling, which they are having a hard time
receiving services for.
Faculty/Staff: This staff member is a professional advisor that advises first year students. They
serve as a resource for freshmen on campus and are often charged with directing them to on-
campus offices for assistance. This staff member is informed on Wellness Services events and
offerings pertaining to mental health and strives to stay updated on what events are occurring
on campus in order to assist students.
Community Members: This is a young community member who recently graduated from
Northwest and is living in Maryville. This person utilized Wellness Services mental health
offerings and events throughout college and is a chief supporter of the events. They work at the
university and have contact with students daily, encouraging them to utilize Wellness Services
mental health offerings.
Prospective Students: Senior in high school who is considering attending Northwest Missouri
State University. This student has struggled with mental health issues throughout high school
and is nervous about leaving home and handling all of the challenges that come with college.
When researching colleges, this student is looking into the social media pages and website
pages to search for Wellness Services mental health offerings and events.
Appendix B
Media Audit:
Media Awareness 2
You are sought out as subject matter experts 1 - Build relationship with
Missourian staff
Positioning 1
Internal Support 2
Executives support ongoing effort for media 2 - Put action behind wanting to
coverage get into contact with
Missourian staff and outside
Maryville media
- Set up a meeting with
BK, Monica, and
Missourian staff
- Send a press release to
Mark Hornikle when events
are upcoming
Expertise 3
Strategy has been defined and is being 3 - Clear strategy has been
executed defined, but could use
further development and
clarification
- Set benchmarks and goals
for executing strategy
Team knows how to craft press releases and 4 - Knowledge of how to write
other media an effective press release is
present, but should be
utilized more often
- Develop a “shell” of a
release with the correct tone
and strategy
- Create a media outreach
plan/social media plan
Process 2
Media Relationships 1
Team knows how to identify and build 1 - Get into contact with media
relationships with key media representatives
- Missourian staff
- Steven Chappell
- Mark Hornikle
Team has assembled effective press kit and 1 - Create a press kit with key
other media measures messages
- Include media contacts
- Create crisis communication
plan for negative media
coverage
Binkley, C. (2019, November 19). As stigma ebbs, college students seek mental
health help. Retrieved March 1, 2020, from
https://apnews.com/08e5c195bf04471e9c4a127abe831d91
The following article discusses the increase in college students seeking mental health
help. The article is a combination of statistical data to back up the main claim and title of
the article and student testimonials of how mental health help services provided by their
Universities have helped them progress and grow with their treatment positively. The
article also addresses the increase of demand and lack of staff to meet it. This article is
useful in our research as it provides more information on helpful techniques and student
feedback from other colleges and provides statistical data to back up the claim that
more students are seeking mental health help after transitioning to college.
Bizzell, O. A. (2018, April 3). 7 Ways to Increase Attendance at Campus Events . Retrieved
from Odell A. Bizzell II: https://www.odellbizzell.com/7-ways-to-increase-
attendance-at-campus-events/
This is an article about seven different ways that you can attract more college students to a
campus event that is not sports or Greek affiliated. Increase attendance without increasing your
stress levels.Bizzel is an inspirational speaker, author and businessman that was having issues
with gathering people at larger universities versus community colleges and so he came up with
7 ways to help raise attendance. One of the main struggles that Wellness has had is getting a
consistent and decent number of individuals to each of their events. Through this article's
information, I believe that they could benefit greatly from the tips that Bizzel has to offer.
Giroux, D., & Geiss, E. (2019). Evaluating a student-led mental health awareness
campaign. Psi Chi Journal of Psychological Research, 24(1), 61–66.
https://ezproxy.nwmissouri.edu: 2088/10.24839/2325-7342.JN24.1.61.
Throughout the article, Jorm provided excellent advice in ways to spot mental health
diseases in people. Giving insight into what those people are experiencing in their
heads. AS well as ways to encourage people to seek out treatment options. Rather than
pushing everyone to seek professional help, Jorm equips the reader to act as a mental
health advocate on their own.
Sections in this article that could prove to be beneficial are Sections 2-4. They address
ways to improve mental health literacy as well as tactics to spot and help mental health
diseases.
Kafka, Alexander C. (2019). Grim topic, festive events: Upbeat college health fairs
focus on suicide prevention. Chronicle of Higher Education. 66(6), 1.
http://web.b.ebscohost.com/
ehost/detail/detail?vid=18&sid=d5b71618-7534-43c3-956b-
806e749922%40sessionmgr103&bdata=JkF1dGhUeXBlPWNvb2tpZSxpcCx1
aWQmc2l0ZT1laG9zdC1saXZlJnNjb3BlPXNpdGU
%3d#AN=139624542&db=a9h.
This article focused on the importance of maintaining an upbeat tone at mental health
and suicide prevention events on college campuses. The author covered the Jordan
Porco Foundation’s efforts in improving the mental health of college students and
ending the stigma surrounding mental health issues. The organization focuses on
providing college health fairs that emphasize suicide prevention while also including fun,
upbeat events.With about 100,000 students having attended a mental health event put
on by the Jordan Porco Foundation, it is evident that these mental health events are
popular with college students, so there is much wisdom to be gained by analyzing their
tactics.
Kiely, K., Leach, L., Olesen, S., & Butterworth, P. (2015). How financial hardship is
associated with the onset of mental health problems over time. Social
Psychiatry & Psychiatric Epidemiology, 50(6), 909–918.
https://doi.org/10.1007/s00127-015-1027-0
This article focused on the consistent link between poor mental health and financial
hardship and poverty. The researchers argued that the temporal association between
poor mental health and financial hardships must be clarified before hardship alleviation
can be considered an effective mental health promotion and prevention strategy . They
examined whether the associations between financial hardship and mental health
problems are most effectively explained by an individual’s current or prior experience of
hardship or their underlying vulnerability . The researchers concluded from the study
that the results supported the argument that programs that address and prevent
hardship may also promote community mental health . This study presented research
that suggests that lower socioeconomic status and the hardships that accompany that
status are significantly associated with mental health conditions. For the Wellness
Center, this information could be beneficial to have; helping to inform how they present
the resources they have to offer.
Mental Health Foundation’s article offered insight to mental health social stigmas. The
author touched on common difficulties encountered and what their life might look like.
Stating that mental health makes finding and keeping a job more difficult.
The Mental Health Foundation has contributed vast research to the cause. The
research has been essential in the developing mental health literacy, in hopes of ending
social stigmas. They have been an advocate to normalize mental health diseases,
speaking up for those unable to.
The article provided great research throughout the whole article. Information over
mental health disease impacts can be found in the second section. Data over the
subject can be found in section 3.
Meyer-Delius, H. (2016, September 23). 50 simple tips to help you get more
attendees. Retrieved from Print Some : https://blog.printsome.com/get-more-
attendees/
This article is about various marketing and advertising techniques that could appeal to college
students and people with busy schedules. Don't be an "I'll attempt to make it" event, be an "I
can't wait to go to this'' event. The article will benefit the Wellness Center greatly because more
than a few college students at Northwest are highly involved on campus and also work as well.
If the students don’t have a good reason to attend or are given short notice, 9 out of 10 times,
they won’t attend because they have class to study for or work they have to go to. So I think that
this article will help all Wellness to gain some more insight on different ways to catch a college
student's attention and keep it for each of the events they host.
Mosher, C. E., & Danoff-Burg, S. (2010). Indoor Tanning, Mental Health, and
Substance Use among College Students. Journal of Health Psychology,
15(6), 819–827. doi: 10.1177/1359105309357091
The following article is about a study that was conducted at Kenyon College to see if
indoor tanning frequency, symptoms of depression, obsessive-compulsive disorder,
and substance use was related. A total of 421 college students completed self-report
measures on one occasion. Among men, indoor tanning was positively associated
with symptoms of anxiety and obsessive-compulsive disorder, whereas tanning was
unrelated in these symptoms among women. Among women, indoor tanning was
positively associated with the use of alcohol, tobacco, and other substances. This
article was useful within our research because it showed many different coping
mechanisms that college students use in order to cope with the stresses of being a
college student. Within the Northwest campus, many students are hiding their mental
illnesses with things that are talked about in this article.
The following article discusses one of the problems the Northwest Missouri State
Wellness Service’s is with the growing demand from students for mental health services
and the lack of staff to meet the demand. The article also provides a lot of statistics that
support our project proposal for the Wellness Center’s event. The bulk of the article is
student testimonials of how other University Wellness Services have helped them or
how the lack of has hurt them. This article is useful in our research as it provides more
information on helpful techniques and student feedback from other colleges.
Sullivan, B., & Payne, T. W. (2007). Affective Disorders and Cognitive Failures: A
Comparison of Seasonal and Nonseasonal Depression. American Journal
of Psychiatry, 164(11), 1663–1667. doi: 10.1176/appi.ajp.2007.06111792
The following article talks about how seasonal depression shares certain common
symptoms with nonseasonal depression. The two disorders have never really been
examined in a single study to the authors' knowledge. The goal of their research was
to examine the potential similarities in cognitive impairments in seasonal affective
disorder and major depressive disorder in college students in the Midwest. A group of
93 participants were assessed for major depressive disorder and seasonal affective
disorder in late autumn and completed a Cognitive Failures Questionnaire. This
article helped us within our research because Northwest is a Midwestern school, and
the weather changes often. Students on campus struggle with seasonal affective
disorder on our campus, and don’t even know it because they may have never been
somewhere with such changing weather as it is here.