Ahmed Ali Hussein

062-940

Business administration

Foundation 2

1) Distinguish between CSR and Corporate Governance

Corporate social responsibility refers to business practice involving that benefit society. While
corporate governance is the structure of rules, practices and processes used to direct and manage
a company.

2) Dimensions of corporate social responsibility

External society Internal

Government shareholders
Business
Law employees

Special interest group customers suppliers

Financial institutions
3) Why corporate social responsibility

1. The shrinking role of government

2. Demands for greater disclosure

3. Increased customer interest

4. Growing investor pressure

5. Competitive labor markets

6. Supplier relations
4) Benefits of CSR to companies, community and environment.

Benefits for companies

o Improved financial performance;

o Lower operating costs;
o Enhanced brand image and reputation; Increased sales and customer loyalty;
o Greater productivity and quality;
o More ability to attract and retain employees;

Benefits for community

 Charitable contributions;
 Employee volunteer programmers;
 Corporate involvement in community education, employment and homelessness
 programmers;
 Product safety and quality.

Benefits for environment

o Greater material recyclability;

o Better product durability and functionality;
o Greater use of renewable resources;

5) are there any involved costs of CSR

 The image
 Talent
 Efficiency
 Loyalty
 A risk reduction