UniproVoIPUserGuide PDF

126800-2.
book Page 1 Thursday, June 4, 2009 11:11 AM
TrendUnipro VoIP
User Guide - 126800
Testing the World’s Networks
TrendCommunications
126800-2.book Page i Thursday, June 4, 2009 11:11 AM
Copyright Notice
The information contained in this document is the
property of Trend Communications Ltd. and is
supplied without liability for errors and omissions.
No part of this document may be reproduced or used

except as authorised by contract or other written
permission from Trend Communications Ltd. The
copyright and all restrictions on reproduction and use
apply to all media in which this information may be
placed.
Trend Communications Ltd. pursues a policy of

continual product improvement and reserves the right
to alter without notice the specification, design, price
or conditions of supply of any product or service.
The Trend Unipro VoIP is a trademark of Trend

Communications Ltd.
© Trend Communications Ltd. 2009
All rights reserved
Publication ref: 126800

Issue 2 - 06/09
Trend Communications Ltd.

Whitebrook Park,
Lower Cookham Road,
Maidenhead,
Berkshire,
SL6 8XY
U.K.
TEL: + 44 (0) 1628 503500

FAX: + 44 (0) 1628 503599
email: trend.infoline@trendcomms.com
Web: www.trendcomms.com
Issue 2 - 06/09 i
126800-2.book Page ii Thursday, June 4, 2009 11:11 AM
Trend Unipro VoIP Quick Reference Guide
International Contact Addresses

TREND COMMUNICATIONS S.A.
Burospace - Bât 7
Route de Gisy
91571 BIEVRES CEDEX
FRANCE
TEL: + 33 1 69 35 54 70
FAX: + 33 1 60 19 00 48
TREND COMMUNICATIONS GmbH

Valerystr. 1
85716 Unterschleißheim b. München
GERMANY
TEL: + 49 (0) 89 32 30 09 0
FAX: + 49 (0) 89 32 30 09 99
TREND COMMUNICATIONS
C-207 Twin Arcade
Military Road
Marol
Mumbai -400059
INDIA
TEL: + 91 22 29203409 or 91 22 29203431
FAX: + 91 22 29206155
ii 126800
126800-2.book Page iii Thursday, June 4, 2009 11:11 AM
Help Desk Numbers

If you have any queries about the operation of
Trend Unipro VoIP, you can contact the Trend
Communications Ltd. Help Desk:
From within the UK: 01628 503515
From France: (1) 69 35 54 75
From Germany: (0) 89-32 30 09-43
From other non-UK countries: +44 01628 503515
For sales enquires, talk to you local Trend

Communications Ltd. representative.
Issue 2 - 06/09 iii

126800-2.book Page iv Thursday, June 4, 2009 11:11 AM
iv 126800
126800-2.book Page v Thursday, June 4, 2009 11:11 AM
Contents
Supplied with your Trend Unipro VoIP......................EN-1
Optional Items ......................................................EN-1
Safety Advice .............................................................EN-1
Connector Safety..................................................EN-2
Looking after your Trend Unipro VoIP.......................EN-2
A Look at Trend Unipro VoIP.....................................EN-3
Mains Electricity Adaptor Connector....................EN-3
Power Switch ........................................................EN-4
Battery Maintenance.............................................EN-4
Management Ports ...............................................EN-4
Testing Ports and Connectors .............................EN-5
Audio.....................................................................EN-6
Status LEDs ..........................................................EN-6
Using the Keypad .................................................EN-7
Connecting Trend Unipro VoIP to a Power Supply EN-10
Fitting and Using the Mains Electricity Adaptor.EN-10
Final Disposal ..........................................................EN-10
Trend Unipro VoIP User Interfaces..........................EN-10
Setting up the Web Browser Interface on the PCEN-11
Using Trend Unipro VoIP for the first time...............EN-13
Connecting to a Line ..........................................EN-13
Ethernet ..............................................................EN-13
WiFi .....................................................................EN-14
Starting and Stopping the WAN Interface ...............EN-14
Starting the WAN Interface .................................EN-14
Stopping the WAN Interface...............................EN-15
Displaying and Selecting Screens ..........................EN-15
Selecting Screens...............................................EN-15
Selecting and Choosing Menu Items.................EN-15
Menu Screens.....................................................EN-16
Test Screens.......................................................EN-16
Issue 2 - 06/09 v
126800-2.book Page vi Thursday, June 4, 2009 11:11 AM
Testing with Trend Unipro VoIP...............................EN-17

Making a VoIP Call..............................................EN-18
Running a Data Test ...........................................EN-19
Profiles .....................................................................EN-19
Managing Profiles from the Setup Screen .........EN-20
Performing Profile Actions ..................................EN-22
Managing Profiles from a Test Screen ...............EN-24
Editing the Profile Types..........................................EN-24
Setting up a WAN Profile ....................................EN-24
Setting up a SIP Profile.......................................EN-27
Setting up a Call Profile ......................................EN-29
Setting up a Data Profile.....................................EN-31
Performing Tests using the LUI ...............................EN-34
Selecting Test screens using the
Short Cut Keys....................................................EN-34
Selecting Test screens using the
Menu Screens.....................................................EN-34
Using Profiles......................................................EN-34
Starting and Stopping a Test..............................EN-35
Managing the Specific Tests ...................................EN-35
WAN Interface .....................................................EN-35
VoIP Tests ................................................................EN-36
Setting up the IP Phone Connection..................EN-36
Starting the IP Phone..........................................EN-36
Managing Calls ...................................................EN-36
Data Tests ................................................................EN-38
Applying a Profile to all the Data Tests ..............EN-39
Viewing the Current Test Statistics & Results .........EN-39
Viewing Individual Statistics & Test Results ............EN-41
VoIP Tests Results ..............................................EN-41
Data Tests Results ..............................................EN-43
WAN Status.........................................................EN-47
IP Stats................................................................EN-48
vi 126800
126800-2.book Page vii Thursday, June 4, 2009 11:11 AM
Contents
Results .....................................................................EN-51
Saving Results ....................................................EN-52
Filtering Results ..................................................EN-53
Managing Results...............................................EN-53
Exporting All the Results ....................................EN-54
Deleting All the Results.......................................EN-55
Customer Profiles ....................................................EN-55
Editing a Customer Profile from within a Saved Result
EN-55
Managing Customer Profiles..............................EN-56
Setting up the System Settings ...............................EN-58
Importing & Exporting Configuration Files.........EN-58
Updating the Licence .........................................EN-61
Rescuing your Trend Unipro VoIP .....................EN-62
Setting up the PC ...............................................EN-62
Updating the Software........................................EN-64
Menu Trees ..............................................................EN-65
Home Menu ........................................................EN-65
Tests Menu .........................................................EN-66
Tests continued ..................................................EN-67
Profiles Setup Menu ...........................................EN-70
Call Profile Setup ................................................EN-70
SIP Profile Setup.................................................EN-71
Data Profile Setup...............................................EN-72
WAN Profile Setup .............................................EN-73
WAN Profile Setup continued.............................EN-74
Results Menu ......................................................EN-75
System Menu......................................................EN-76
About Menu ........................................................EN-77
Issue 2 - 06/09 vii

126800-2.book Page viii Thursday, June 4, 2009 11:11 AM
viii 126800
126800-2.book Page 1 Thursday, June 4, 2009 11:11 AM
Welcome to
Trend Unipro VoIP
Welcome to Trend Unipro VoIP, a hand held tester
which enables you to test VoIP and Data applications.
English
Supplied with your Trend Unipro VoIP
The following items are supplied with your
Trend Unipro VoIP and this User Guide:
• Mains Electricity Adaptor
This is used for connecting Trend Unipro VoIP to
the mains electricity supply and also charges the
internal batteries.
See Fitting and Using the Mains Electricity
Adaptor on page EN-10.
• Batteries
Internal rechargable batteries Nickel-Metal Hydride
(NiMH).
Warning:
The rechargeable batteries supplied with your
Trend Unipro VoIP are NON USER REPLACEABLE. Do
NOT attempt to open the tester under any
circumstances as you will invalidate your warranty.
• Carrying case
Optional Items
• Headset
Safety Advice
When using Trend Unipro VoIP, always take basic safety

precautions to reduce the risk of fire, electric shock and
injury to persons. These include the following:
• When connecting to the line, special care must be
taken as high voltages may be present on the line
and there may be a danger of electrocution.
• Avoid using the tester during an electrical storm—there is

a remote risk of electric shock by lightning.
• Never remove the rubber boot of the case while
Trend Unipro VoIP is switched on or connected to the
network.
• Use only the mains electricity adaptor supplied with your
Trend Unipro VoIP.
• Do not expose Trend Unipro VoIP to fire and do not
incinerate.
• Do not allow liquids to come into contact with
Trend Unipro VoIP.
• This a class A product according to EMC Standard
EN55022. In a domestic environment this product may
cause radio interference.
Connector Safety
The connectors on Trend Unipro VoIP conform to EN60950
SELV safety status.
Looking after your Trend Unipro VoIP

Although light and portable, Trend Unipro VoIP is very
robust and has been designed to operate in a typical working
environment.
To ensure reliable operation, avoid:
• very high or low temperatures—Trend Unipro VoIP is
designed to operate between -5°C and +50°C, although
you should only charge the battery between +10°C and
+30°C. You can store the tester safely between -20°C and
+70°C.
• wet-weather conditions.
To avoid damage, we recommend that you keep
Trend Unipro VoIP in its carrying case when you are not
using it.
Warning: Cleaning Trend Unipro VoIP
Do not use solvents, strong detergents or abrasive materials to
clean Trend Unipro VoIP. Use only cleaning agents approved
for use on ABS and polycarbonate plastics.
EN-2 126800
A Look at Trend Unipro VoIP

The main features of Trend Unipro VoIP are identified below:
Speaker
English
Display Protective
Rubber Case
USB Port
Status LEDs
Off Hook
Key
Headset
Escape Connectors
Key
On Hook
Ethernet Key
RJ45 PC
Connector Arrow Keys
NET Key OK Key
Ethernet
Power Switch RJ45 WAN
Connector
VoIP Test Phone

Key Book Key
Save Results
Mains Electricity Key
Adaptor
Connector
Data Test Key
Home Key Alphanumeric Keys Microphone
Mains Electricity Adaptor Connector

This is used for connecting Trend Unipro VoIP to the mains
electricity supply using the external mains electricity adaptor.
See Fitting and Using the Mains Electricity Adaptor on page
EN-10.
 Note
The batteries are automatically charged when the external
mains electricity adaptor is connected to Trend Unipro VoIP
and is connected to the mains electricity supply.
Issue 2 - 06/09 EN-3

Power Switch
This is used to switch Trend Unipro VoIP on or off.
Optimum battery charging is achieved when
Trend Unipro VoIP is switched off.
The battery life depends on the type of testing being
performed. Under normal conditions this should be
approximately 8 hours; using the WiFi interface takes more
power so this may reduce the battery life.
Battery Maintenance
Trend Unipro VoIP includes internal rechargable batteries. To
maintain the operating capacity of the internal rechargable
batteries we recommend that you perform a complete power
cycle (completely drain and then recharge the internal
rechargable batteries) once every three months.
Management Ports
Mains
Left LED Right LED Electricity
USB
Port Adaptor
Connector
Bottom
Ethernet RJ45
PC Power Switch
Connector
Left-Hand Side View
Ethernet RJ-45 PC Port

This is located on the left-hand side of Trend Unipro VoIP
when viewed from the front. This can be used for:
• connecting to a PC using a straight RJ45-RJ45 Ethernet
cable
• remote control operation
• software upgrades
• capturing results
• transferring results or configuration files.
EN-4 126800
At the top of the Ethernet RJ-45 PC port there are two small
LEDs.
• Left LED: This flashes green to indicate that Ethernet
traffic is being received.
• Right LED: This lights steady green to indicate that an
English
Ethernet link has been detected.
USB Port
This can be used to connect to a USB memory device for
updating software and for loading and saving configuration
files.
Testing Ports and Connectors
Left LED Right LED
Microphone
Connector
Bottom
Headset
Ethernet RJ45 Connector
WAN
Connector
Right-Hand Side View
Ethernet RJ-45 WAN Port

This is located on the right-hand side of Trend Unipro VoIP
when viewed from the front.
These are used for testing 10/100Base-T interfaces.
A straight RJ45-RJ45 Ethernet cable should be used to
connect the WAN port on Trend Unipro VoIP to the Ethernet
port on the WAN device.
At the top of the Ethernet RJ-45 WAN port there are two
small green LEDs.
• Left LED: This flashes green to indicate that Ethernet
traffic is being received.
• Right LED: This lights steady green to indicate that an
Ethernet Link has been detected.
Issue 2 - 06/09 EN-5

Audio
Headset Connectors
During a VoIP test you can either use the built in microphone
and speaker or connect and use the headset (optional).
Status LEDs
These are located on the front of Trend Unipro VoIP above
the display screen.
Status LEDs
BAT • Steady Green: the battery is being charged.

• Flashing Green: the battery is outside the temperature
range suitable for charging.
• Red: the battery needs charging.
PWR • Steady Green: Trend Unipro VoIP has power and is
switched on.
WiFi • Off: Not active.
• Flashing Green: Attempting to connect to a WiFi
network.
• Steady Green: Connection to a WiFi network has been
established.
IP • Off: No IP connection.
• Flashing Green: Attempting to connect to an IP network.
• Steady Green: An IP address has been allocated and the
connection to an IP network has been successfully
established.
REG • Off: No active SIP registration.
• Flashing Green: Attempting to register with the SIP
service.
• Flashing Red: Failed to register, still attempting to
register.
• Steady Green: SIP registration has been successful.
EN-6 126800
PESQ Perceptual Evaluation of Speech Quality. This not

currently available.
MOS Mean Opinion Score (optional).
• Off: No active MOS measurement.
English
• Steady Red: MOS measurement is below the
threshold.
• Steady Green: MOS measurement is above the
threshold.
• Steady Orange: MOS measurement has fallen below
the threshold in the past but has recovered and is now
above the threshold.
CALL • Flashing Green: An incoming call has been detected
or an outgoing call is awaiting an answer.
• Steady Green: Call in progress.
Using the Keypad
Use the keypad to:
• display menus
• highlight menu items
• display specific screens
• enter information
Up and Down Arrow Keys
Use the Up Arrow and Down Arrow keys to highlight an
item and to scroll through menu items. To move up or
down one item at a time, press and release the appropriate
Arrow key. To move several steps in the same direction,
hold down the appropriate Arrow key.
The Up and Down keys may be assigned different
functions which will be displayed on user entry screens.
For example:
Up Arrow key: When DELETE is displayed, press the
Up Arrow key to delete the character to the right of the
cursor.
Down Arrow key: When BACKSPACE is displayed,
press the Down Arrow key to delete the character to the
left of the cursor.
Issue 2 - 06/09 EN-7

Left and Right Arrow Keys

• Use the Left Arrow and Right Arrow keys to move left
and right within an entry field. You can also use the
Right Arrow key to expand a menu item to display two
lines of information when the Two Line Indicator is
displayed. Press it again to contract the menu item back
to one line. See the Menu indicator, in A Typical Test
screen on page EN-17.
Off Hook
Press to answer an incoming call or to make an outgoing
call.
On Hook
Press to end a call or to reject an incoming call.
ESC
Press to close and exit a screen and return to the previous
screen without saving your changes. This button is also
used to navigate back up through the screens.
OK
Press to select a menu item, display a sub-menu or to
confirm an entry.
NET
Press to display the WAN Status screen to view the WAN
Status or start and stop the WAN Interface.
The integral LED, on the NET key, indicates the following:
• Off: Not active.
• Solid Red: interface activity has stopped due to a
problem.
• Flashing Green: attempting to activate the interface.
• Green: the interface has activated successfully.
 Note
If you have set Auto WAN Start to Yes then Trend Unipro
VoIP will automatically start the WAN interface based on
the configuration stored in the profile that was last used.
See Setting up the System Settings on page EN-58.
Phone Book
This not currently available.
EN-8 126800
VoIP TEST
Press to display a VoIP test screen.
The integral LED, on the VoIP TEST key, indicates the
following:
• Off: no test activity has been detected.
English
• Flashing Green: the IP Phone is currently active and
VoIP tests are active.
DATA TEST
Press to display the Data test screen.
The integral LED, on the DATA TEST key, indicates the
following:
• Unlit: no test activity has been detected.
• Flashing Green: data testing is in progress.
Home
Select to display the Home screen.
Save Results
Select to save the current results.
Alphanumeric Keys
Press a key to enter information. Their operation is similar
to a mobile phone keypad. For example, press key
repeatedly to enter 5, J, K or L. To repeat the same letter
wait 1 or 2 seconds before pressing the same key again.
 Note
The .@-/
1 key only displays the first five characters that are
assigned to it.
The full list of characters that are available are displayed, in
order, below:
1.@-/\_:?=
All the letters are entered as UPPER CASE in text fields. To
enter lower case letters press . To return to UPPER
CASE press again.
Only UPPER CASE characters are accepted in HEX entry
fields.
 Note:
To speed up the entry process, press to accept your
entry and move to the next character entry position.
Issue 2 - 06/09 EN-9

Entering values
Only certain keys will be valid depending on the type of entry
field that is displayed. For example only the characters 0 to 9
are accepted in a numeric field.
Connecting Trend Unipro VoIP to a Power

Supply
Trend Unipro VoIP can be either battery powered or mains
electricity powered, using the mains electricity adaptor
supplied, giving total flexibility for most testing sites and
situations.
• When Trend Unipro VoIP is connected to the mains
electricity adaptor the batteries are being charged
whether Trend Unipro VoIP is switched ON or switched
OFF.
Fitting and Using the Mains Electricity Adaptor
-1- Push the mains electricity adaptor supplied into the
Mains Adaptor Connector on Trend Unipro VoIP.
-2- Connect the mains electricity adaptor plug to a suitable
mains electricity socket.
-3- Switch Trend Unipro VoIP on and make sure that the
Battery LED is lit. If the battery is fully charged the
Battery LED will switch off again within a few seconds.
Final Disposal
When your Trend Unipro VoIP has reached the end of its
normal life we recommend that you dispose of the complete
tester in accordance with local environmental regulations. If
you require further information, please contact your Trend
Representative.
Trend Unipro VoIP User Interfaces

There are two ways to operate your Trend Unipro VoIP as
follows:
• Keypad and Display. This is sometimes referred to as the
LUI (Local User Interface).
• Web Browser Interface
Either of these methods can be used to control most of
Trend Unipro VoIP functions.
EN-10 126800
Setting up the Web Browser Interface on the PC

-1- Switch Trend Unipro VoIP on.
-2- Connect the straight Ethernet cable (supplied) to the
Ethernet RJ45 PC Connector on Trend Unipro VoiP.
-3- Connect the other end of the cable to the Ethernet PC
English
port.
See the following diagram.
PC Browser
PC Ethernet
Port
Setup Profiles
screen
Trend Unipro VoIP
BAT PWR WiFi IP REG PESQ MOS CALL
ESC OK
WAN
PC
.@-/ ABC DEF A Z

NET 1 2 3
VoIP GHI JKL MNO
Ethernet TEST 4 5 6
12V
DATA PQRS TUV WXYZ
RJ45 PC TEST 7 8 9
+
-
Connector
+
* 0 #
-4- On the PC make sure that the PC interface is set to

automatically request an IP Address via a DHCP server.
Setting DHCP Request to Automatic
- Select Start > Settings > Network Connections
- Select Local Area Connection to display the
Local Area Connection Status Dialog
- Select Properties to display the
Local Area Connection Properties Dialog
- Select Internet Protocols (TCP/IP)
- Select Properties to display the
Internet Protocols (TCP/IP) Properties Dialog
Issue 2 - 06/09 EN-11

- Make sure that Select Obtain an IP address

automatically is selected.
- Follow any other instructions as required.
Warning
By default a DHCP server will be active on the PC interface of
Trend Unipro VoIP and will serve an IP Address to any PC
connected to the PC port.
For this reason we recommend that you use caution when
connecting the PC interface of Trend Unipro VoIP to a
computer network as the DHCP server may serve IP addresses
to other computers on the network which may affect their
normal operation.
-5- On the PC open a browser window and enter
192.168.10.1
into the browser URL Address field.
 Note
This is the default IP Address of Trend Unipro VoIP.
-6- Select Go or press the PC Enter key to display the Trend
Unipro VoIP Web-based Remote Control Interface page.
 Note
This is the default IP Address of Trend Unipro VoIP. If you are
unsure:
- Display the Windows® Command prompt
- Enter ipconfig
- Make a note of the Gateway Address and enter into
the browser URL Address field.
 Note
Do not use the Local User Interface (LUI) while you are using
the Web Interface as this will cause a conflict.
-7- Close the browser window to close the VoIP Web-based
Remote Control interface.
EN-12 126800
Using Trend Unipro VoIP for the first time

If you are using Trend Unipro VoIP for the first time we
recommend that you set up the date, time and language. You
can set up the other system options as required. See Setting up
English
the System Settings on page EN-58.
Trend Unipro VoIP is supplied with default settings. However,
if you want to change these setting we recommend that before
you start testing refer to Managing Profiles from the Setup
Screen on page EN-20.
Connecting to a Line
Trend Unipro VoIP is designed to perform tests either over a
wired 10/100BT Ethernet cable or over an 802.11b/g wireless
Ethernet connection.
To set up Trend Unipro VoIP's line connections see Choosing
the WAN Interface Type on page EN-24.
Ethernet
Connect Trend Unipro VoIP to the copper/metallic network
cable using the Ethernet RJ45 WAN Connector. How you do
this depends on the test you want to perform.
See the following diagram.
Device Under
Test
Ethernet
RJ45 WAN
Connector
Issue 2 - 06/09 EN-13

WiFi
This is only available if your organisation has purchased
Trend Unipro VoIPs that are WiFi Ready or are WiFi Enabled
and have the WiFi licence option enabled.
There is no physical connection required for a WiFi
connection.
Device Under
Test
WiFi
signal
Starting and Stopping the WAN Interface

Starting the WAN Interface
The Unipro VoIP will boot up and will display the WAN
Status screen. There are two ways to display the WAN Status
screen.
From the Home screen
-1- From the Home screen choose Tests. The Tests screen is
displayed.
-2- Choose WAN Status.
The WAN Status screen is displayed.
Using the Key
-1- From any screen press .
-2- Choose Start and press wait for the interface to
start.
-3- -3- Press twice to return to the Home screen.
EN-14 126800
Displaying and Selecting Screens
Stopping the WAN Interface

There are two ways to display the WAN Status screen.
From the Home screen
-1- From the Home screen choose Tests. The Tests screen is
displayed.
English
-2- Choose WAN Status. The WAN Status screen is
displayed.
Using the Key
-1- From any screen press .
-2- Choose Stop and press and wait for the interface
to stop.
-3- Press twice to return to the Home screen.
Displaying and Selecting Screens

The following sections contain details of how to use Trend
Unipro VoIP's LUI (Local User Interface) screens and menus.
Options are displayed as items on a menu list. If you are using
a Web Browser on a PC see Setting up the Web Browser
Interface on the PC on page EN-11.
Selecting Screens
You can either highlight a menu item or press a short cut key
to display a screen.
 Note
When you first switch Trend Unipro VoIP on the WAN Status
screen is displayed.
Selecting and Choosing Menu Items
Use the Arrow keys to highlight the menu item and press
to confirm your selection or to open the next screen.
When we use the term 'select' or 'choose' it refers to the
following actions:
Issue 2 - 06/09 EN-15

Menu Screens
Title Bar
Highlighted
Menu Item
Menu
Item
Scroll Bar
A Typical Menu Screen
Title Bar: This displays the name of the current screen.

Scroll Bar:
• A full length, solid yellow scroll bar indicates that there
are no more menu items on the menu list.
• A short yellow scroll bar indicates that there are more
menu items on the menu list that are not displayed. Use
the Arrow Up and Down keys to scroll through all the
menu items.
Highlighted Menu Item: If applicable the current settings for
the item are displayed next to it.
Greyed Menu Item: Menu items that are not available are
greyed out.
Test Screens
Use these screens to:
• select a test Profile
• start or stop a test
• view the test status
• set up the test options
EN-16 126800
Testing with Trend Unipro VoIP
Title Bar Profile
Highlighted
Menu Item
IP Phone Menu
indicator
Start
English
Menu
Item SIP Prof voiptalk84> Test Setup
Option
Call Pro Demo1
Dest. Nu 01263 4647 ...
Scroll Bar
Reg Stat
Call Sta
Test Status Two Line
Summaries A Typical Test screen Indicator
Highlighted Menu Item: In the above example, this displays

the name of the currently selected Profile, SIP Prof and Call
Pro for this test. See Profiles on page EN-19.
Menu Indicator: This indicates that this menu entry links to
another menu.
Two Line Indicator: This indicates that the text is too long
to be displayed in full, on one line.
Press to display the full text on two lines.

Start/Stop: Select to start or stop the test as required.
Test Setup Option: Select to set up the test parameters for this
test option.
Test Status Summaries: The current status, if applicable, is
displayed.
Testing with Trend Unipro VoIP

The following instructions are designed to help you
understand how to operate your Trend Unipro VoIP when
using Trend Unipro VoIP's LUI (Local User Interface) screens
and menus.
We recommend that you follow the steps and instructions in
order. More detailed information is available were indicated
if required.
Issue 2 - 06/09 EN-17

Making a VoIP Call

1. Create a WAN Profile
(See Creating a New Profile on page EN-22
2. Set up a WAN Profile)
(See Setting up a WAN Profile on page EN-24
3. Create a SIP Profile

(See Creating a New Profile on page EN-22)
4. Set up a SIP Profile
See Setting up a SIP Profile on page EN-27
5. Create a Call Profile

6. Setting up a Call profile
See Setting up a Call Profile on page EN-29
7. Choosing a WAN Profile

(See WAN Interface on page EN-35)
8. Start the WAN Interface
(See Starting the WAN Interface on page EN-14
9. Set up the IP Phone connection

Setting up the IP Phone Connection on page EN-36
10. Start the IP Phone connection
Starting the IP Phone on page EN-36
11. Make a Call

(See Making a Call on page EN-36)
EN-18 126800
Profiles
Running a Data Test

1. Create a WAN Profile
(See Creating a New Profile on page EN-22
2. Set up a WAN Profile)
(See Setting up a WAN Profile on page EN-24
English
3. Create a Data Profile
4. Set up a Data Profile
See Setting up a Data Profile on page EN-31
5. Choosing a WAN Profile

(See WAN Interface on page EN-35)
6. Start the WAN Interface
(See Starting the WAN Interface on page EN-14)
7. Run a Data Test

(See Data Tests on page EN-38)
Profiles
A profile is made up of all the settings required by Trend
Unipro VoIP to perform the required tests.
Profiles are designed to save you time setting up individual
settings each time you want to perform a test and the settings
are then stored in the Profile.
Your Trend Unipro VoIP is supplied with default settings
which are contained within the Default profiles. To create you
own Profiles your Trend Unipro VoIP is supplied with four
Profile Managers as follows:
- Call
- SIP
- Data
- WAN
Issue 2 - 06/09 EN-19

Creating multiple Profiles enables you to preconfigure the

tester ready for testing in the field. This saves time by
minimising the set up time needed prior to performing tests.
All the Profiles are stored in a Configuration file in Trend
Unipro VoIP.
WAN Profile
The WAN Profile contains the configuration settings for the
WAN Interface.
This enables you to set up the Test interface parameters, for
example Wifi or Ethernet. There is only one WAN Profile
type required to configure the WAN interface.
See Setting up a WAN Profile on page EN-24.
Data Profile
This enables you to set up the parameters for Ping, FTP,
HTTP and Trace Route testing. There is one Data Profile
type, which can configure all the Data Tests.
Setting up a Data Profile on page EN-31.
VoIP Profiles
The configuration of the VoIP tests is split into two Profiles,
Call and SIP. This is so that the Service setup configuration
is separated from the Call test configuration.
Call Profile
This enables you to set up the Call and Codec information
to perform IP Phone testing. This is one of the two VoIP
Profile types. Setting up a WAN Profile on page EN-24.
SIP Profile
This enables you to set up the SIP accounts and phone
identities to perform IP Phone testing. This is one of two
VoIP Profile types. See Setting up a WAN Profile on page
EN-24.
Managing Profiles from the Setup Screen
The following is applicable to all Profile Managers.
Use the Setup screen on Trend Unipro VoIP to create, edit,
delete and rename selected Profiles.
-1- From the Home screen choose Setup.
The Setup Profiles screen is displayed.
EN-20 126800
Profiles
-2- The Setup Profiles screen displays the four Profiles

Managers:
- Call
- SIP
- Data
English
- WAN
 Notes
If the WAN option is not displayed you will have to stop the
WAN interface running before you can perform any profile
management actions.
If the Call and SIP options are not displayed you will have
to stop the VoIP test before you perform any profile
management actions.
If the Data option is not displayed you will have to stop any
of the Data tests before you can perform any profile
management actions.
-3- Select the Profile you want.
The following options are displayed on the xxx Profile
Action screen.
• Select. To the right of this action, the Profile
currently selected is displayed. If you want to
select another Profile choose Select to display
more Profiles.
• Edit to make any changes to the settings stored
in the Profile.
 Note
You cannot edit, delete or rename the Default Profile.
• New to create a new Profile. This option will be
unavailable if the maximum number of Profiles
has been reached.
• Copy: if you want to copy the currently selected
Profile into a new Profile. This option will be
unavailable if the maximum number of Profiles
has been reached. To the right of this option the
Profile currently selected is displayed.
• Rename to rename the currently selected Profile.
• Delete: if you want to delete the currently
selected Profile.
Delete will be unavailable if the Profile is
currently selected within a test, even if the test is
not running.
Issue 2 - 06/09 EN-21

Performing Profile Actions

If you are setting up Trend Unipro VoIP for the first time
you will need to create new Profiles. You then need to edit
these new Profiles with your required settings.
Selecting a Profile
-1- From the xxx Profile Action screen choose Select.
the Select xxx Profile screen is displayed.
 Note
When more than five profiles are displayed, and the Profile
you want is not displayed choose Next to display more
Profiles. Press to return to the Select xxx Profile
screen.
-2- Select the Profile.
The Confirm Selection screen is displayed.
-3- Choose Apply to confirm your selection
or
press to exit without confirming your selection.
-4- Press to return to the xxx Profile Action screen.

You are now ready to perform Profile Actions on the
selected Profile.
 Note
Default is displayed next to Select if no Profiles are
available.
Editing a Profile
If the Profile you want to edit is not displayed next to Select
you must first select the Profile you want. See Selecting a
Profile on page EN-22.
-1- From the xxx Profile Action screen choose Edit.
the xxx Profile Setup screen is displayed.
-2- Select and edit each item as required.
-3- Press to as many times as required to return to
the screen of your choice.
Creating a New Profile
-1- From the xxx Profile Action screen choose New.
the New Profile Name screen is displayed.
-2- Enter a Profile Name.
-3- Press to confirm your entry and to return to the
xxx Profile Action screen.
EN-22 126800
Profiles
Creating a Copy of a Profile

If the Profile you want to copy is not displayed next to
Select you must first select the Profile you want. See
Selecting a Profile on page EN-22.
-1- From the xxx Profile Action screen choose Copy.
English
the Copy to Profile screen is displayed.
-2- Enter the name of the Profile you want to copy to.
PROFILE CREATED is displayed briefly.
Renaming a Profile
If the Profile you want to rename is not displayed next to
-1- From the xxx Profile Action screen choose Rename.
the Rename Profile screen is displayed.
-2- Enter the new name of the Profile.
Deleting a Profile
If the Profile you want to delete is not displayed next to
-1- From the xxx Profile Action screen choose Delete.
the Delete Profile screen is displayed.
-2- Choose Yes to delete the Profile
or
No to cancel the deletion.
Issue 2 - 06/09 EN-23

Managing Profiles from a Test Screen

The following is applicable to all Profile Managers.
We recommend that you use Test screens to make minor
changes to a Profile. This can be useful when on the
customer premises.
See Selecting Test screens using the Short Cut Keys on page
EN-34 and Selecting Test screens using the Menu Screens on
page EN-34 for how to display Test screens.
Once you have selected the test, follow the instructions in
Performing Profile Actions on page EN-22.
 Note
You cannot create a new Profile, rename or delete a Profile
from a Test screen. See Managing Profiles from the Setup
Screen on page EN-20 for information on how to create,
rename or delete a Profile.
Editing the Profile Types

The following section contains detailed instructions on how
to edit the Profile parameters.
You cannot edit the contents of a profile that is currently
being used by a test.
Setting up a WAN Profile
The WAN Profile contain all the setup information
necessary to set up the WAN Interface. For example, the
interface type, how the IP Address will be assigned and
whether a PPP connection will be used.
For how to access a WAN profile see Managing Profiles
from the Setup Screen on page EN-20.
Before a WAN profile can be edited the WAN interface must
be stopped. See Starting and Stopping the WAN Interface on
page EN-14.
Choosing the WAN Interface Type
-1- From the WAN Profile Setup screen select Interface to
display the Interface screen.
-2- -2- Select either Ethernet or WiFi.
EN-24 126800
Setting up the Ethernet Interface

-1- From the WAN Profile Setup screen select Ethernet to
display the Ethernet Setup screen.
Ethernet Settings Description
Type Trend Unipro VoIP will auto-negotiate
English
the Ethernet connection with the
remote device.
Flow Con The Flow Control is Disabled.
Min Frame This fixed at 64 bytes
Use Cust Use Custom MAC Addr. Enable or
Disable.
Custom M Custom MAC Address.
The following options are displayed in the WAN Profile

Setup screen when you have selected the Ethernet Interface.
• VLAN
• PPP
• IP
VLAN
This is only available if you have chosen a wired Ethernet
Connection. See Setting up a WAN Profile on page EN-24.
VLAN Settings Description
VLAN Enable or Disable.
ID The TCI Virtual LAN identifier field.
Enter a value between 0 and 4095 The
default is 0.
TPID The TPID is displayed as a constant
hexadecimal value (8100). This field is
also known as the Ethertype.This
option is not currently available.
CFI The Canonical Format Indicator Field
value is displayed (0). This option is
not currently available.
Priority The TCI User Priority field. Enter a
value between 0 and 7. The default is
0. This option is not currently
available.
Issue 2 - 06/09 EN-25

PPP
This is only available if you have chosen a wired Ethernet
Connection. See Setting up a WAN Profile on page EN-24
PPP Settings Description
PPP Enable or Disable.
Username Enter the Username for your ISP
account.
Password Enter the Password for your ISP
account.
Service Enter the name of the connected
service.
Authenti Authentication. This defines the
authentication protocol required for
your ISP. Choose either PAP, CHAP,
Auto or None.
Auto Add Auto Address. This option is not
currently available.
Address Static. This option is not currently
available.
IP
IP Settings Description
IP Auto Enable or Disable.
Choose Enable to receive an IP
Address from the Network. Choose
Disable to enter your own IP Address.
Address Enter the IP Address for the WAN
connection.
Subnet Enter the netmask for you network.
Gateway Auto Enable or Disable.
Choose Enable to receive a Gateway
Address from the Network. Choose
Disable to enter your own Gateway
Address.
Gateway Enter the Gateway IP Address.
DNS Auto Choose Enable to receive DNS
Address(es) from the Network.
Choose Disable to enter your own
DNS Address(es).
Primary Primary DNS
Secondar Secondary DNS
EN-26 126800
Setting up the WiFi Interface

-1- From the WAN Profile Setup screen select Wifi to
display the Wifi Setup screen.
Wifi Settings Description
Mode 802.11b or 802.11g
English
Encryptio Encryption Scheme. Choose from:
- Open No Encryption
- Open WEP
- Shared WEP
- WPA-PSK AES
- WPA-PSK TKIP
- WPA2-PSK AES
- WPA2-PSK TKIP
SSID Enter a SSID value.
Key Type Choose either HEX or ASCII.
Key Enter a Key value.
Use Cust Use Custom MAC Addr. Enable or
Disable
Custom M Custom MAC Addr Enter.
The following option is displayed in the WAN Profile Setup
screen when you have selected the WiFi Interface.
IP
For the IP settings see the Ethernet IP Settings Table on page
EN 26.
Setting up a SIP Profile
The SIP Profile contains all the information to set up your
VoIP identity. For example, your phone number, password
and registration server.
For how to access a SIP Profile see Managing Profiles from
the Setup Screen on page EN-20.
Setting up the Identity
-1- From the SIP Profile Setup screen select Identity to
display the Identity Setup screen.
-2- Select and set up the following options as required.
Identity Settings Description
Display Enter the name that will be displayed
on the destination phone.
VoIP Num VoIP Number
Username Enter a valid Username
Password Enter the password used to access
the SIP server.
Domain N Domain Name
Issue 2 - 06/09 EN-27

Setting up the SIP Proxy Server

-1- From the SIP Profile Setup screen select SIP Proxy to
display the SIP Proxy Setup screen.
The options displayed depend on the SIP service being
used.
SIP Proxy Settings Description
SIP Prox Enable or disable.
Address Enter either the IP Address or the URL
of the SIP Proxy Server being used.
Port If 5060 is not available for example,
due to a firewall, enter an alternative
SIP Proxy Port number.
Setting up the SIP Registration

-1- From the SIP Profile Setup screen select SIP Register
setup to display the SIP Registrar Setup screen.
SIP Registration Description
Registrar Registration Enable or disable.
of the SIP Register Server being used.
SIP Register Port number.
Expiry After this timeout, the registration with
the SIP server will expire.
Setting up the Outbound Proxy Server

-1- From the SIP Profile Setup screen select Outbound to
display the Outbound Proxy Setup screen.
 Note
A particular SIP service will use either a SIP Outbound
Proxy or a STUN server for NAT traversal.
Choose:
Outbound Proxy
OR
the STUN Server.
EN-28 126800
Outbound Settings Description

Outbound Enable or disable.
of the SIP service being used.
English
SIP Proxy Port number.
-1- From the SIP Profile Setup screen select STUN Server
to display the STUN Server Setup screen.
 Note
A particular SIP service will use either a SIP Outbound
Proxy or a STUN server for NAT traversal. Choose either
Outbound Proxy or the STUN Server.
STUN Server Description
Settings
STUN Ser Enable or disable. Enable and enter
the URL and Port number of the STUN
Server.
of the SIP service being used.
STUN server port number.
Setting up a Call Profile

The Call Profile contains all the information about the
telephone calls to be made. For example, whether the calls
are going to use a particular codec, will Trend Unipro VoIP
automatically answer a call or if a certain call quality
threshold should be achieved.
For how to access a Call Profile see Managing Profiles from
the Setup Screen on page EN-20.
Issue 2 - 06/09 EN-29

Setting up the Call Parameters

-1- From the Call Profile Setup screen select Call
Parameters to display the Call Parameters screen.
Call Parameters Description
Destination Enter the telephone number or VoIP
address which is to be called.
Auto Onh Auto On Hook. Select to enable or
disable.
Auto Ans Auto Answer Enable to choose the
type of Response:
- Answer Call
- Echo Audio
- Playback File
Playback Playback File. Choose from:
- Recorded Message
- PESQ Voice
- PESQ Modem
- PESQ Fax
Selecting Codec Settings

-1- From the Call Profile Setup screen select Codec
Settings to display the Codec Settings screen.
-2- Select each Codec, and the order that they are to be
placed in, as required.
Setting up the Thresholds
-1- -1- From the Call Profile Settings screen select
Threshold Setup to display the Threshold Setup
screen.
Thresholds Description
Call Dur Enable or disable the Call Duration
threshold.
Call Dur Enter the call duration in seconds. If
the call is interrupted then the test will
fail.
Loss Thr Loss Threshold. Enter a value as a
percentage.
Delay Th Enter the Delay Threshold in seconds.
Jitter T Enter the Jitter Threshold in
milliseconds.
R-Factor Enter the R-Factor value between 0
and 100.
MOS Enter the Mean Opinion Score value
between 0.0 and 5.
EN-30 126800
Setting up a Data Profile

The Data Profile contains all the information to set up the
Data test parameters. For example, FTP address, username
and password.
For how to access a Data profile see Managing Profiles
English
from the Setup Screen on page EN-20.
Setting up the Data Tests
-1- From the Data Profile Setup screen select the
following Data Tests as required.
• Ping
• FTP Uplo (FTP Upload)
• FTP Down (FTP Download)
• HTTP Dow (HTTP Download)
• Trace Route
Setting up the Ping Test
The PING Data test is used for basic network connectivity
testing.
Ping Settings Description
Destinat Enter the Destination IP Address or
the Destination Host Name.
Tx Numbe Enter the number of Ping requests to
be transmitted between 1 and 9999.
Interval Enter the time interval, between 10
and 5000 milliseconds, to wait
between sending each Ping.
Tx Size Enter a Ping payload length of
between 64 and 65,507 bytes or
characters.
% Lost Enter the percentage value that can
fail during a test. The test will fail if the
percentage of Pings that fail exceeds
this value.
Tx Lost Threshold - Enter the acceptable
number of Pings that can be lost
before the test is a failure.
Max RTT Threshold - The maximum round trip
time after which the ping will be
deemed to have failed.
Issue 2 - 06/09 EN-31

Setting up the FTP Upload

The FTP Data tests are network throughput tests.
FTP Upload Settings Description
Server A Enter either the IP Address or the URL
of the FTP service being used.
Username Enter the Username of the FTP
Account.
Password Enter the Password of the FTP
Account.
Dest Fil Enter the Destination Filename
including the destination path within
the FTP server.
Bytes To Bytes to Transfer
Pass Rat Pass Rate. Enter the Pass/Fail rate.
Repetiti Repetitions - Enter the number of
times, between 1 and 9, that you want
Trend Unipro VoIP to repeat the
upload test. The result is averaged out
over the repetitions.
Setting up the FTP Download

FTP Download Description
Settings
of the FTP service being used.
Username Enter the Username of the FTP
Account.
Password Enter the Password of the FTP
Account.
Filename Enter the Target Filename including
path to the file on the server.
Bytes To Bytes to Transfer
Repetiti Repetitions - Enter the number of
times, between 1 and 9, that you want
Trend Unipro VoIP to repeat the
download test. The result is averaged
out over the repetitions.
EN-32 126800
Setting up the HTTP Download

The HTTP Download Data test is a network throughput
test.
HTTP Download Description
Settings
English
of the HTTP server being used.
Port Enter the HTTP Port number to be
used. The HTTP server will only
respond to a set port number.
Filename Enter Destination Filename including
the path to the file located on the
HTTP server.
Password Enter the Password for the HTTP
server.
Repetiti Repetitions. Enter the number of
times, between1 and 9, that you want
the Trend Unipro VoIP to repeat the
download test. The result is averaged
out over the repetitions.
Setting up the Trace Route

Trace Route Settings Description
Destinat Enter either the IP Address or the URL
of the destination.
Max Hops Enter a value between 1 and 50 for the
maximum number of Hops to search
for the destination. This sets the
maximum number of IP network router
devices the test will identify in the
results. The test will stop when the
number of hops exceeds the
maximum number you have entered.
Packet T Probe Packet Type
Timeout Use this to enter the time to wait for a
response from a specified router
before terminating the test. Enter a
value between 2 seconds and 5
seconds.
Interval Use this to setup the delay, in
milliseconds, between Trace Route
requests being sent.
Enter an interval from 0 to 9999.
Max RTT Enter a value between 0 and 999999
in milliseconds.
Issue 2 - 06/09 EN-33

Performing Tests using the LUI

This section contains information on how to display test
screens, use Profiles for the selected test and how to start
and stop a test.
See Managing the Specific Tests on page EN-35 for
information on managing individual tests.
 Note
When we refer to Tests we have also included the WAN
Interface Status as its use is very similar to tests.
-1- Switch Trend Unipro VoIP on.
-2- Connect Trend Unipro VoIP to the line.
See Connecting to a Line on page EN-13.
You can either use the short cut keys or the Menu screens
to begin performing tests.
Selecting Test screens using the Short Cut Keys
Press:
- for the WAN Status screen
- for the VoIP Tests screen
- for the Data Tests screen

 Note
There is no Short Cut Key for IP Statistics.
Selecting Test screens using the Menu Screens
-1- From the Home screen, choose Tests to display the
Tests screen.
-2- Select the Test or Status you want.
Using Profiles
Each test uses a Profile which contains pre-set settings for
the test. You can use the current Profile or:
- edit the current Profile
(see Editing a Profile on page EN-22).
- select another Profile to use or edit.
(see Selecting a Profile on page EN-22).
EN-34 126800
Managing the Specific Tests
 Notes
• When you select a Profile from within a Test the
settings from the Profile will be applied to the test.
• The WAN interface will only use a WAN profile.
• The VoIP test (IP Phone) uses a SIP Profile and a Call
English
Profile.
• The Data tests will only use a Data profile.
Once you have decided on which Profile to use you are
ready to start testing.
Starting and Stopping a Test
-1- From the xxx Test screen select Start to start the test.
Start will change to Stop indicating that WAN
Interface is now running.
-2- Select Stop to stop the test running if required.
Managing the Specific Tests

The following section describes how to set up and run each
test.
WAN Interface
-1- Tests screen choose WAN Status or from any screen,
press to display the WAN Status screen.
-2- If you do not want to use the current Profile select
Profile to display the WAN Profile Actions screen.
You can:
• edit the current Profile
(see Editing a Profile on page EN-22)
or
• select another Profile to use or edit.
(see Selecting a Profile on page EN-22 and Setting
up a WAN Profile on page EN-24).
-3- Choose Start to start the WAN Interface running.
Start will change to Stop indicating that WAN
Interface is now running.
Issue 2 - 06/09 EN-35

VoIP Tests
Before you can make a call you must first set up the WAN
connection and then start the WAN connection.
Setting up the IP Phone Connection
The IP Phone connection uses two separate profiles, SIP and
Call.
-1- From the Tests screen choose VoIP Tests or from any
screen press to display the VoIP Tests screen.
-2- Select IP Phone.
-3- If you do not want to use the current SIP Profile or
Call Prof, select Profile to display the SIP or Call
Profile Actions screen.
You can:
or
(see Selecting a Profile on page EN-22;
Setting up a SIP Profile on page EN-27 and Setting
up a Call Profile on page EN-29).
Starting the IP Phone
When the IP Phone is started the number stored in the Call
Profile will be loaded into the IP Phone destination. See
Making a Call on page EN-36.
-1- Choose Start to start the IP Phone connection.
Start will change to Stop indicating that the IP Phone
Connection is now running.
Managing Calls
Now you have started the IP Phone connection and have
chosen your SIP and Call Profiles, you are ready to start
making and receiving calls.
Making a Call
Before you can make a call you must set up the correct
destination number.
EN-36 126800
VoIP Tests
 Note
If the IP Phone is running you cannot edit the contents of
the Call Profile that is being used by the test.
There are two ways to make a call. You can use the Call
Profile Destination number stored in a Call Profile. If there
English
is no destination number stored in the Call Profile or the
destination number stored in the Call Profile is not suitable,
you can enter the IP Phone Destination number from the IP
Phone screen.
Entering the IP Phone Destination Number
You can enter and change the IP Phone Destination
Numbers at any time during an IP Phone session.
-1- From the IP Phone screen select Dest. Nu and press
.
-2- Enter the required Destination number and press
to accept your entry.

 Note
The IP Phone Destination Number that you have entered is
used by the IP Phone until the IP Phone is stopped and is not
stored in the Call Profile. To restore the Call Profile
Destination Number you must first stop the IP Phone and
then restart the IP Phone.
-3- Press to start a call.
Ending a Call
Before you can end a call you must have a call in progress.
-1- Press to start a call.

-2- Press to end a call.
Answering an Incoming Call
The CALL LED will flash green when an incoming call is
detected.
-1- Press to answer the call.
Issue 2 - 06/09 EN-37

Data Tests
All the data tests, Ping, FTP, HTTP and Trace Route are
grouped together.
-1- From the Tests screen choose Data Tests or from any
screen press to display the Data Tests screen.
The following options are displayed.
• Data Profile
This is not a test. All the settings for the data
tests are contained within one Data Profile. Each
data test has its own parameters within the Data
Profile. You can apply one Profile to all the tests
(see Applying a Profile to all the Data Tests on
page EN-39) or, from within each data test, select
and edit the Profile settings applicable only to
that test.
• Ping
• FTP Upload
• FTP Download
• HTTP Download
• Trace Route
-2- Choose the Data Test you want.
-3- If you do not want to use the current Profile, select
Profile to display the Profile Actions screen.
You can:
or

(see Selecting a Profile on page EN-22 and
Setting up a Data Profile on page EN-31).
-4- Choose Start to start the Data Test.
Start will change to Stop indicating that the Data Test
is now running.
EN-38 126800
Viewing the Current Test Statistics & Results
Applying a Profile to all the Data Tests

-1- From the Data Tests screen select Data profile to
display the Profile: All Tests screen.
-2- If you do not want to use the current Profile, select
Profile to display the Profile Actions screen.s
English
You can:
or

(see Selecting a Profile on page EN-22 and
Setting up a Data Profile on page EN-31).
-3- You are now ready to select a data test.

Trend Unipro VoIP enables you to view test statistics and
results during or after a test has been performed.
A Summary of the results and statistics are listed on the Test
screen.
You can either use the Short Cut keys or the Menu screens
to view test results or statistics.
See Selecting Test screens using the Short Cut Keys on page
EN-34 and Selecting Test screens using the Menu Screens on
page EN-34.
Viewing VoIP Test Results
-1- From the Tests screen choose VoIP Tests.
-2- Select to view the following results:
- IP Phone (Call Info)
- RTP Statistics
- QoS Statistics
- SIP Trace
- Call History
For the individual VoIP Test results see VoIP Tests Results
on page EN-41.
Issue 2 - 06/09 EN-39

Viewing Data Test Results

-1- From the Tests screen choose Data Tests.
-2- Select to view the following results:
- Ping
- FTP Upload
- FTP Download
- HTTP Download
- Trace Route
For the individual Data Test results see Data Tests Results
on page EN-43.
Viewing the WAN Status
-1- From the Tests screen choose WAN Status.
-2- Select to view the following WAN information:
- Status
- Wifi Info
- IP Info
- Statistics
- WAN Trace
For individual WAN Statistics see WAN Status on page
EN-47.
Viewing the IP Statistics
-1- From the Tests screen choose IP Stats.
-2- Select to view the following IP information:
- IP Received and Transmitted Statistics
- ICMP Received and Transmitted Statistics
- UDP Received and Transmitted Statistics
- TCP Received and Transmitted Statistics
For the individual IP Statistics see IP Stats on page EN-48.
EN-40 126800
Viewing Individual Statistics & Test Results

For more information on results, see Results on page EN-51.
VoIP Tests Results
English
IP Phone
To display the IP Phone test results follow the steps for
Viewing the Current Test Statistics & Results on page EN-39
and select IP Phone from the VOIP Tests screen and choose
the results you want to view.
Select RTP Statistics (Real-time Transport Protocol) to
display the following:
RTP Statistics Description
Rx/Tx Lost Pkts The number of packets that have been
lost.
Select to display:
- Status
- Address
- Port
- Pkts
- *Lost Pkt
- % Lost P
Rx/Tx Jitter (ms) Delay variation in the arrival of coded
speech packets at the
receiving/transmitting end of a VoIP
network. Jitter is a running average of
the absolute value of the variation.
Select to display:
- Status
- *Current
- Average
- Maximum
Rx/Tx Delay (ms) The delay between the receiver/
originator of the voice call.
Select to display:
- Status
- *Current
- Average
- Maximum
Rx/Tx Stream Info Select to display:
- Status Inactive or active.
- Address
- Port
- *Pkts
- Lost Pkt
- % Lost Packets degradation caused
by lost packets.
 Note
* These statistics are displayed on the RTP Statistics screen.
Issue 2 - 06/09 EN-41

Select QoS Statistics (Quality of Service) to display the

following:
QoS Statistics Description
Rx/Tx MOS Mean Opinion Score
Select to display:
- Status
- Current
- Average
- Maximum
Rx/Tx R Fact The R Factor calculated as specified in
Recommendation ITU-T G.107.
Select to display:
Received R Factor.
- Status
- Current
- Average
- Maximum
SIP Trace
History Events This displays a trace of all the
messages, based on the filters
selected, that have been captured
since the test was started.
Live Events Displays the last three messages.
Clear All Events Select to delete all the Events
Filter Events Choose to view the Register and/or
the Stun traces.
Call History
Tx Calls Lists the number of calls that have
been sent.
.
Rx Calls Lists the number of calls that have
been received.
Missed Lists the number of calls sent to

Trend Unipro VoIP that have not been
answered.
Rejected Lists the number of calls that have

been rejected by the remote device
Reset Select Yes to clear all calls.
Select No to cancel.
EN-42 126800
Call Info
If you want to view more general Call Information:
-1- From the VoIP Tests screen select IP Phone.
-2- Select Call Inf.
The Call Info screen is displayed.
English
Result Description
Status The status of the current or last call.
Duration The duration, in seconds, of the
current or last call.
Remote Number The telephone number of the remote
end.
Rx MOS The current Mean Opinion Score for
the received audio stream.
Data Tests Results

All the data tests, Ping, FTP, HTTP and Trace Route are
grouped together.
Ping Results
The Ping test checks end-to-end connectivity between two
remote points in an IP network. Ping results are only
available if you have set up and performed an IP Ping test.
To display the Ping test results follow the steps for Viewing
the Current Test Statistics & Results on page EN-39 and
select Ping from the Data Tests screen and choose the
results you want to view.
Result Description
Status Current status of the test:
- Fail Host Unknown.
Dest. The destination Server’s IP Address.
Num Tx Total number of ICMP echo request
messages sent.
Num Rx Total number of ICMP echo reply
messages received.
Num Lost Total number of lost packets.
% Loss Percentage of packets lost computed
as the ratio of timeouts and total ICMP
echo reply messages sent.
MIN RTT Minimum round trip delay detected for
a ICMP Echo request/reply.
Issue 2 - 06/09 EN-43

Result Description
AVG RTT Average round trip delay detected for
a ICMP Echo request/reply.
MAX RTT Maximum round trip delay detected
for a ICMP Echo request/reply.
FTP Upload Results

The FTP Upload test can be used to test how long it takes
to transfer a file to an FTP server.
To display the FTP Upload test results follow the steps for
and select FTP Upload from the Data Tests screen and
choose the results you want to view.
Result Description
Status Current status of the test:
-
Filename The filename of the file that was
uploaded.
File Size The total size of the uploaded file.
Tx Rate The total number of bytes uploaded.
Tx Time The total length of time taken for the
file to be uploaded.
Tx Bytes How long it took for file(s) to be sent to
the FTP server.
Repetitions The number of times that Trend
Unipro VoIP repeated the test. The
result is averaged out over the
repetitions.
Err. Code Error Codes received during the
upload.
EN-44 126800
FTP Download Results

The FTP Download test can be used to test how long it
takes to transfer a file from an FTP server.
To display the FTP Download test results follow the steps
for Viewing the Current Test Statistics & Results on page
English
EN-39 and select FTP Download from the Data Tests screen
and choose the results you want to view.
Result Description
Status Current status of the test.
Dest. The destination FTP Server’s IP
Address.
Filename The filename of the file that has been
downloaded.
File Size The total size of the downloaded file.
Rx Rate The total number of bytes
downloaded.
Rx Time The total length of time taken for the
file to be downloaded.
Rx Bytes How long it took for file(s) to be
received from the FTP server.
repetitions.
Err. Code Error Codes received during the
upload.
Issue 2 - 06/09 EN-45

HTTP Download Results

The HTTP Download test can be used to test how long it
takes to transfer a file from a HTTP server.
To display the HTTP Upload test results follow the steps for
and select HTTP Upload from the Data Tests screen and
choose the results you want to view.
Result Description
Status Current status of the test.
Filename The filename of the file that has been
downloaded.
Rx Rate The total number of bytes
downloaded.
Rx Time The total length of time taken for the
file to be downloaded.
Rx Bytes How long it took for file(s) to be
received from the FTP server.
repetitions.
Trace Route Results

The TraceRoute test provides information about the
topology of the network under test. It compiles a list of the
hosts or routers on the path between the tester and the
configured destination. Ping results are only available if you
have set up and performed an IP Ping test.
To display the Ping test results follow the steps for Viewing
the Current Test Statistics & Results on page EN-39 and
select Trace Route from the Data Tests screen and choose
the results you want to view
Result Description
Status Current status of the TraceRoute test:
- Idle: Ping test not started.
- Running: Ping in progress.
- Done: Ping successfully completed.
Dest. Destination. The test destination URL
or IP address under test.
Num Hops Number of Hops to the configured
destination IP address.
Hop Trace Hop Trace. This not currently
available.
EN-46 126800
WAN Status
To display the WAN Status follow the steps for Viewing the
Current Test Statistics & Results on page EN-39 and select
WAN Status from the Tests screen and choose the results
you want to view.
English
Status Description
Status Current WAN status:
Down: the layer is not active
Activating: the layer is in the process
of coming up.
Up: the layer is up and ready to use
and has no errors.
Up errors: the layer is up and ready to
use with some errors.
Eth Info Ethernet information. Select to
display:
- State: Down or Up.
- Speed
- Duplex
Only one of the interfaces you have chosen will be active; either
Ethernet or WiFi.
See Choosing the WAN Interface Type on page EN-24.
IP Info IP Information. Select to display:
- IP Addre: The IP Address in use.
- Subnet: The destination address, of
this route.
- Gateway: IP address of the next hop
for this route.
- Primary: This is the DNS Primary
Address.
- Secondar: The DNS Secondary IP
Address.
Statistics WAN IF Statistics. Select either Eth Rx
or Eth Tx display the following:
- Packets
- Bytes
- Errors
- Drops
WAN Trace - History Events: This displays a trace
of all the messages, based on the
filters selected, that have been
captured since the test was started.
- Live Events Displays the last three
messages.
- Clear All Events. Select to delete all
the Events
- Filter Events: Choose to view the
Register and/or the Stun traces.
Issue 2 - 06/09 EN-47

IP Stats
To display the IP Status follow the steps for Viewing the
Current Test Statistics & Results on page EN-39 and select
IP Status from the Tests screen and choose the results you
want to view.
IP Internet Protocol Statistics
IP Stats Rx Tx
Datagrams The number of input IP IP datagrams which local IP user-
datagrams received, including protocols (including ICMP)
those received in error. supplied to IP in requests for
transmission.
Note: This counter does not
include any datagrams counted
in Forwarded Datagrams
Discards IP datagrams for which no IP datagrams for which no
problems were encountered to problem was encountered to
prevent their continued prevent their transmission to their
processing, but were discarded destination, but which were
(for example, for lack of buffer discarded, (for example, for lack
space). of buffer space).
Note: This counter does not Note: This counter would include
include any datagrams discarded datagrams counted in Forwarded
while awaiting re-assembly. Datagrams if any such datagrams
met this (discretionary) discard
criterion.
Datagram Datagram Fragments. Datagram fragments that have
The number of input IP been generated as a result of IP
datagrams received, including fragmentation.
those received in error.
Fragment Fragments OK IP datagrams that have been
IP datagrams successfully successfully fragmented.
reassembled.
Fragment Fragments Failed The number of failures detected
The number of failures detected by the IP re-assembly algorithm
by the IP re-assembly algorithm (for whatever reason: timed out,
(for whatever reason: timed out, errors, etc.).
errors, etc.). Note: This is not necessarily a
Note: This is not necessarily a count of discarded IP fragments
count of discarded IP fragments since some algorithms (notably
since some algorithms (notably the algorithm in RFC 815) can
the algorithm in RFC 815) can lose track of the number of
lose track of the number of fragments by combining them as
fragments by combining them as they are received.
they are received.
Reasm Tii Reassembly Timeout. N/A
The maximum number of
seconds that received fragments
are held while they are awaiting
reassembly.
EN-48 126800
IP Stats Rx Tx
Header E Header Errors N/A
Datagrams discarded due to
errors in their IP headers,
including, for example: version
number mismatch, other format
errors, hop count exceeded,
English
errors discovered in processing
their IP options.
Address Address Errors N/A
IP datagrams discarded because
the IP address in their IP header's
destination field was not a valid
address to be received at this
entity. This count includes invalid
addresses (for example, ::0). For
entities which are not IP routers
and therefore do not forward
datagrams, this counter includes
datagrams discarded because
the destination address was not a
local address.
Unknown Unknown Protocol N/A
Locally-addressed IP datagrams
received successfully but
discarded because of an
unknown or unsupported
protocol.
Delivers Datagrams successfully delivered N/A
to IP user-protocols (including
ICMP).
Forwarde N/A Forwarded
Datagrams for which this entity
was not their final IP destination,
as a result of which an attempt
was made to find a route to
forward them to that final
destination.
No Route N/A Datagrams discarded because
no route could be found to
transmit them to their destination.
Notes:
- This counter includes any
packets counted in Forwarded
Datagrams which meet this `no-
route' criterion.
- This includes any datagrams
which a host cannot route
because all of its default routers
are down.
Issue 2 - 06/09 EN-49

Internet Control Message Protocol Statistics

ICMP Rx Tx
Stats
Dest. Destination Unreachable. ICMP Destination Unreachable
ICMP Destination Unreachable messages sent.
messages sent.
Time Exc Time Exceeded ICMP Time Exceeded messages
ICMP Time Exceeded messages sent
received.
Paramete Parameter Problem ICMP Parameter Problem
ICMP Parameter Problem messages sent.
messages received.
Source Q Source Quench ICMP Source Quench messages
ICMP Source Quench messages sent.
received.
Redirect Redirect Messages ICMP Redirect messages sent.
ICMP Redirect messages
received
Echo Req Echo Requests ICMP Echo Request messages
ICMP Echo request messages sent.
received.
Echo Rep Echo Replies ICMP Echo Reply messages
ICMP Echo Reply messages sent.
received.
Timestam Timestamp Requests ICMP Timestamp Request
ICMP Timestamp Reply messages sent.
messages received.
Timestam Timestamp Replies ICMP Timestamp Reply
ICMP Timestamp Reply messages sent.
messages received.
Addr Mas ICMP Address Mask Requests ICMP Address Mask Request
ICMP Address Mask Request messages sent.
messages received.
Addr Mas Address Mask Replies ICMP Address Mask Reply
ICMP Address Mask Reply messages sent.
messages received.
Errors R Errors Received ICMP messages which this
ICMP messages which the interface did not send due to
interface received but determined problems discovered within ICMP
as having ICMP-specific errors, such as a lack of buffers. This
for example, bad ICMP value should not include errors
checksums, bad length discovered outside the ICMP
layer such as the inability of IP to
route the resultant datagram.
Msgs Rx ICMP messages which the ICMP messages which this
interface received. interface attempted to send.
Note: This counter includes all Note: This counter includes all
those counted by ICMP Errors those counted by ICMP Errors
Received. transmitted.
EN-50 126800
Results
User Datagram Protocol Statistics

UDP Rx Tx
Stats
Datagram UDP datagrams delivered to UDP UDP datagrams sent from this
users. interface.
English
Datagram Datagram Errors N/A
Received UDP datagrams that
could not be delivered for
reasons other than the lack of an
application at the destination
port.
No App No Application at Destination Port Received UDP datagrams for
which there was no application at
the destination port.
Transmission Control Protocol Statistics

TCP Stats Rx Tx
Segments Segments received, including Segments sent, including those
those received in error. This on current connections but
count includes segments excluding those containing only
received on currently established retransmitted octets.
connections.
Segments Segments N/A
Retransm - Retransmitted
Segments
RST Segs
Results
Trend Unipro VoIP enables you to Save, Filter, Manage,
Export and Delete your results.
• Saving Results on page EN-52.
• Filtering Results on page EN-53.
• Managing Results on page EN-53.
• Exporting All the Results on page EN-54.
• Deleting All the Results on page EN-55.
Issue 2 - 06/09 EN-51

Saving Results
After a test has been performed, you can save the results.
You can save a result at anytime if you want to save a
‘snapshot’ but saving a result after you have performed a
test is the most efficient.
 Note
When you perform a save, All the results for All the tests
will be saved to the newly created results file. To choose the
results that you want to capture in a result see page EN 53.
To choose the results you want to view in a result see
Filtering Results on page EN-53.
-1- Run any test(s).
-2- From the Home screen select Results.
The Results screen is displayed.
-3- Select Save.
The Results Save screen is displayed.
 Note
The configuration from the last saved result will be
displayed. See Selecting the Result you want to Manage on
page EN-53 for more information.
-4- Select Name and enter a filename for the Result.
 Note
This name will be used to create a new result.
Amending Customer Profiles
You can edit, create, copy or delete Customer Profiles when
saving a Result.
-1- From the Results Save screen select Customer and
make any changes as required.
See Customer Profiles on page EN-55 for more
information on how to amend Customer Profiles.
Managing the Technician Details
If required, the details of the technician can be saved with
the result.
-1- From the Results Save screen select Technici
(Technician) and enter the details as required.
- Name
- Reference
- Company
- Department
EN-52 126800
Results
Filtering Results
When you save a Result all the Test(s) results, obtained so
far, are saved. The Filters option enables you to discard
specific statistics or traces from the captured results. The
default filter setting is On for all statistics and traces.
English
-1- From the Results Save screen select Filters.
The Setup Save Filters screen is displayed.
-2- Choose the trace or statistic you do NOT want to
display (capture).
-3- Select Off.
 Note
You can easily change the filtering set up at any time.
Managing Results
You can edit, delete or export your results using the Results
Manager or from the Save screen when saving a Result. See
Managing Customer Profiles on page EN-56.
-2- Select Manager.
The Result Manager screen is displayed.
Selecting the Result you want to Manage
You can either accept the result displayed or you can select
another result.
If you want to manage a different result to the one
displayed:
-1- From the Result Manager screen choose Select.
The Select Result screen is displayed.
-2- Choose the Result you want from the list displayed.
If the Result you want is not displayed choose Next to
display the following Results until the one you want is
displayed.
-3- Select the Result you want.
-4- Choose Apply to accept or press to exit without
confirming you selection.
Issue 2 - 06/09 EN-53

-5- From the Result Manager screen select the action you
want to perform.
Choose:
• Edit to rename the Result and to make any
changes to the Customer Profile details if
required.
See Managing Customer Profiles on page EN-56
for more information.
• Delete: if you want to delete the selected Result.
See Deleting All the Results on page EN-55 for
how to delete all the Results.
• Export: to export the selected Result to either an
FTP Server or a USB memory device. See
Exporting All the Results on page EN-54 for how
to export all the Results.
Exporting All the Results
The Results are not deleted after you have exported them.
See Deleting All the Results on page EN-55.
-2- Select Export All.
The Export All screen is displayed.
-3- Choose the export destination either To FTP Server or
To USB Disk (Device).
To an FTP Server
- Connect Trend Unipro VoIP to the FTP Server.
- Enter the URL of the FTP Server.
- Enter the Username and Password.
- Enter the source path and filename.
FTP Server Settings Description
Format Choose your preferred format either,
XML or HTML.
Status This displays the export status:
Fail to Login - No FTP server was
found.
Server Enter the URL of the FTP Server.
Username Enter the correct username.
Password Enter the correct username.
Filename Enter the name of the destination file.
EN-54 126800
Customer Profiles
To a USB Disk (Device)

- Insert a compatible USB memory device into the
USB Port on Trend Unipro VoIP.
English
USB Device Settings Description
Format Choose your preferred format either,
XML or HTML.
Status This displays the export status:
Fail to Login - No FTP server was
found.
Select Export from the Export All Results screen.

Deleting All the Results
-2- Select Delete A (Delete All).
The Delete All screen is displayed.
Select Yes to delete all the Results on Trend Unipro VoIP.
Select No if you do not want to delete all the results on
Trend Unipro VoIP.
Customer Profiles
You can edit, a Customer Profile using the
Results Manager screen or from the Save screen when
saving a Result.
Any changes you make to a Customer Profile, whether you
make these from the Manager screen or when saving a
Result, the changes will be saved in the Customer Profile.
Editing a Customer Profile from within a Saved
Result
-2- Select Manager.
The Result Manager screen is displayed.
Issue 2 - 06/09 EN-55


displayed:
- From the Result Manager screen choose Select.
The Select Result screen is displayed.
- Choose the Result you want from the list displayed.
If the Result you want is not displayed choose Next
to display the following Results until the one you
want is displayed.
- Select the Result you want.
- Choose Apply to accept or press to exit
without confirming you selection.
-3- From the Result Manager screen select Edit. See
Editing the Customer Profile on page EN-57.
Managing Customer Profiles
You can edit, rename, create, copy or delete a Customer
Profile from the Save screen.
Selecting the Customer Profile you want to
Manage
displayed:
-1- From the Home screen choose Results.
-1- From the Results screen choose Save or press
from any screen.
The current Customer Profile is displayed in the
Results Save screen.
-2- Select Customer.
The Cust Profile Action screen is displayed.
-3- If you want to edit the current Customer Profile
displayed, go to Step 4 on page EN 57.
- If you want to edit a different Customer Profile,
choose Select to display the Select Cust Profile
screen.
- If the Customer Profile you want is not displayed
choose Next to display the following Customer
Profiles until the one you want is displayed.
EN-56 126800
Customer Profiles
- Select the Customer Profile you want.

- Choose Apply to accept or press to exit
without confirming you selection.
-4- From the Cust Profile Action screen select the action
English
you want to perform. Choose from:
• Edit -See Editing the Customer Profile on page
EN-57.
• New - See Creating a New Customer Profile on
page EN-57.
• Copy - See Copying a Customer Profile on page
EN-57.
• Delete See Deleting a Customer Profile on page
EN-58.
Editing the Customer Profile
-1- From the Cust Profile Action screen select Edit.
The Customer Profile Setup screen is displayed.
-2- Choose Name to rename the name of the customer if
required.
 Note
This will overwrite the existing Customer Profile name.
-3- Select Reference to amend the customer reference if
required.
-4- Select Location and amend the details as required.
There are 6 Location fields.
Creating a New Customer Profile
-1- From the Cust Profile Action screen select New.
The Customer Name entry screen is displayed.
-2- Enter the Customer’s name.
-3- From the Cust Profile Action screen select Edit.
Copying a Customer Profile
-1- From the Results Save screen select Customer.
-2- Select the Customer Profile you want to copy from.
-3- From the Cust Profile Action screen select Copy.
The Copy to Profile screen is displayed.
-4- Enter a name to copy to.
-5- Select Edit from the Cust Profile Action screen if you
want to make any changes.
Issue 2 - 06/09 EN-57

Deleting a Customer Profile

-1- From the Results Save screen select Customer.
-2- Select the Customer Profile you want to delete.
The Cust Profile Action screen is displayed.
-3- From the Cust Profile Action screen select Delete.
The Delete Profile screen is displayed.
• Select Yes to delete the Customer Profile or select
No to exit the Delete Profile screen without
deleting the Profile.
Setting up the System Settings

If you are using Trend Unipro VoIP for the first time we
recommend that you set up the date, time and language.
You can set up the other system options as required.
You do not have to set up all the systems settings at once.
You can always return to the system screen to change the
system settings at any time.
-1- From the Home screen choose System.
The System screen is displayed.
-2- Select System Settings.
You can also use the System screen to:
• Import and Export Configuration Files. See Importing
& Exporting Configuration Files on page EN-58.
• Update the Licence. See Updating the Licence on page
EN-61.
• Rescue Unipro VoIP. See Rescuing your Trend Unipro
VoIP on page EN-62.
• Update Software. See Updating the Software on page
EN-64.
Importing & Exporting Configuration Files
All the Profile settings are stored in the Configuration File
so every time you make changes to a Profile these are
automatically saved and stored in the Configuration file.
You do not have to save the Configuration File in a separate
procedure.
EN-58 126800
It is possible to store multiple Call, SIP, Data or WAN

profiles which have different settings, within a
Configuration File.
For more information on Profiles see Profiles on page
EN-19. You can then select and load any of these Profiles at
English
a later date, and change the settings if required, to
reconfigure Trend Unipro VoIP.
SIP Profiles
Trend Unipro VoIP
BAT PWR WiFi IP REG PESQ MOS CALL
Call Profiles
Configuration File
ESC OK
Data Profiles
WAN
PC
.@-/ ABC DEF A Z
NET 1 2 3
VoIP GHI JKL MNO

TEST 4 5 6
12V
DATA PQRS TUV WXYZ
TEST 7 8 9
+
-
+
* 0 #
WAN Profiles
The Configuration File is stored permanently in Trend

Unipro VoIP's nonvolatile memory so when Trend Unipro
VoIP is switched off the current Profile settings are still
available when you next switch Trend Unipro VoIP on.
Configuration files can be exported and imported to and
from USB memory devices and transferred to other Trend
Unipro VoIP testers or PCs.
It is possible to load a new Configuration file onto your
Trend Unipro VoIP to reconfigure it with completely
different settings and Profiles that have been set up on
another tester.
Exporting a Configuration File
Firstly you will have to set up the Profiles you want to
Export. See Editing the Profile Types on page EN-24 for
information on how to do this.
-1- From the Home screen select System screen.
-2- Select Export Config.
The Export Config screen is displayed.
-3- Choose the export destination either To FTP Server or
To USB Disk: (device).
Issue 2 - 06/09 EN-59

To an FTP Server
- Enter the destination path and filename.
Status This displays the export status.
To a USB Disk (Device)

- Enter the destination path and filename.
Filename/Technlog Enter the name of the destination file.
-4- Select Export from the Export Config FTP/USB

screen.
The Configuration file has now been exported to Trend
Unipro VoIP.
-5- Please wait while Trend Unipro VoIP automatically
reboots.
Importing a Configuration File
Firstly you will have to set up the Profiles you want to
Import. See Editing the Profile Types on page EN-24 for
information on how to do this.
-2- Select Import Config.
The Import Config screen is displayed.
-3- Choose the Import location either From FTP Server
or From USB Disk: (device).
EN-60 126800
From an FTP Server

English
From a USB Disk (Device)

Filename/Technlog Enter the name of the destination file.
-4- Select Import from the Import Config FTP/USB

screen.
The Configuration file has now been imported onto Trend
Unipro VoIP.
reboots.
Updating the Licence
-2- Select Licence Update.
The Licence Update screen is displayed.
-3- Depending on the where the Licence files are located,
choose either:
From FTP Server
or
From UBS Disk
-4- Select the Licence file to import.
Issue 2 - 06/09 EN-61

-5- Select Import from the Import Licence FTP/USB

screen.
The Licence file has now been imported onto
Trend Unipro VoIP.
reboots.
Rescuing your Trend Unipro VoIP
If your Trend Unipro VoIP has failed or has become
corrupted you will need to perform a rescue.
 Note
We recommend that you contact your Trend Representative
before you perform a rescue to make sure that a rescue is
really necessary.
Requirements
You will need the following to perform a rescue:
• A PC running:
- - Windows XP
- - a TFTP server such as 3CDaemon, which can be
downloaded from:
http://support.3com.com/software/utilities_for_windows_32_bit.htm
• Crossover Ethernet cable. This is available from Trend

Communications.
• The Trend Unipro VoIP to be rescued.
Performing the Rescue
Before you start the rescue the following
Trend Unipro VoIP software files evos_kernel.bin and
evas_rootfs.bin should be placed in a directory that the
TFTP server can access. For example C:\tftpboot.
Setting up the PC
-1- Disconnect the PC's Ethernet cable to remove the PC
from the network.
-2- Using a cross-over Ethernet cable, connect the PC's
Ethernet port to Trend Unipro VoIP's Ethernet RJ45
WAN Connector.
-3- On the PC, from the Start Menu select Settings and
choose Control Panel.
EN-62 126800
-4- From the Control Panel window, choose Network

Connections.
-5- From the Network Connections window select Local
Area Connections.
-6- From the Local Area Connection Status window
English
choose Properties.
-7- From the Local Area Connection Properties window
select Internet Protocol (TCP/IP) and click
Properties.
-8- From the Internet Protocol (TCP/IP) Properties
General tab select Use the following IP Address.
-9- In the IP Address field, enter 192.168.10.2.
Setting up Trend Unipro VoIP
-1- Press and hold down the
arrow keys while you switch
Trend Unipro VoIP on.
All the LEDs on Trend Unipro VoIP will start to flash,
for 10 seconds, to indicate that Trend Unipro VoIP is
in rescue mode.
-2- While all the LEDs are flashing release the
+
arrow keys and press .
*
-3- Trend Unipro VoIP will automatically start the rescue
process. During the rescue, the following three
LEDs - REG, PESQ, MOS
will flash red, green, red, green indicating that
Trend Unipro VoIP is performing the rescue.
-4- Trend Unipro VoIP will automatically reboot when
the rescue has finished.
Issue 2 - 06/09 EN-63

Updating the Software

 Note:
Please contact your Trend regional sales representative to
get the latest version of Unipro VoIP software.
The Trend Unipro VoIP software file will have the following
filename structure:
evas_vx-x-x.bin
Where the x-x-x represents the Trend Unipro VoIP software

version.
-2- Select Software Update.
The Software Update screen is displayed.
-3- To select the location, refer to Step 3 on page EN 60 in
Importing a Configuration File.
-4- Select the Software file to import.
-5- Select Import from the Import Software FTP/USB
screen.
The Software file has now been imported onto
Trend Unipro VoIP.
Trend Unipro VoIP will update the software using this
file. Once the software update has completed the
Unipro VoIP will reboot.
EN-64 126800
Menu Trees
Menu Trees
Home Menu
English
Hom e
Tests
Setup
Results
System
About
Issue 2 - 06/09 EN-65

Tests Menu
Start/Stop
SIP Profile
Call Profile
Tests Dest. Number
VOIP Tests IP Phone Reg Status
Data Tests Call Info

RTP Statistics
WAN Status Rx/Tx Lost Pkts
QoS Statistics
IP Stats Rx/Tx Jitter (ms)
SIP Trace Rx/Tx Delay(ms)
see (Rx/Tx Jitter)
Call History
Rx/Tx Stream Info
see (Rx/Tx Lost
Tx Calls Pkts)
Rx Calls Rx/Tx MOS

MissedCalls Rx/Tx RFactor
see (Rx/Tx MOS)
Rejected Calls
Status
Reset
Current
History Events Average
Live Events Maximum
Clear All Events Maximum
Filter Events
Status
Current
See next pages
Average
Maximum
Status
Address
Port
PPkts
Lost Pkt
% Lost P
EN-66 126800
Menu Trees
Tests continued
See previous page Start/Stop
Data Profile Profile
English
TESTS Status
Ping
VOIP Tests Dest.
FTP Upload
Data Tests Num Tx
FTP Download Num Rx
WAN Status
HTTP Download Num Lost
IP Stats
Trace Route % Lost
MIN RTT
AVG RTT
MAX RTT
See next pages

Start/Stop
Profile
Status
Dest.
Filename
File Size
Tx Rate
Tx Time
Tx Bytes
Repetitions
Err. Code
Issue 2 - 06/09 EN-67

Tests continued
Start/Stop
See previous pages
Profile
Data Profile Status
TESTS
Ping Dest.
VOIP Tests Filename
FTP Upload
Data Tests File Size
FTP Download
WAN Status Rx Rate
HTTP Download Rx Time

IP Stats
Rx Bytes
Trace Route
Repetitions
Start/Stop Err. Code
Profile
Start/Stop
Status
See next pages Profile
Dest.
Status
Num Hops
Dest.
Hop Trace
Filename
Rx Rate
Rx Time
Rx Bytes
EN-68 126800
Menu Trees
Tests continued
Datagrams
Discards
Datagram
English
Fragments
Fragments OK
Start/Stop
Fragments Failed
Profile
See previous pages Reasm Timeout
Status
Header Errors
Wifi/Ethernet Info
TESTS Address Errors
IP Info
Unknown Protocol
VOIP Tests
Statistics
Delivers
Data Tests
WAN Trace
Datagrams
WAN Status
IP Rx
Discards
IP Stats IP Tx
Datagram
ICMP Rx/Tx Fragments
Dest. Un
Fragments OK
Time Exc
Fragments Failed
Pararmete UDP Rx
Forwarded
Source Q UDP Tx No Route
Redirect TCP Rx Datagrams
Echo Req TCP Tx Datagram
Echo Rep Datagram
Timestam Segments No App.
Timestam Segment
Datagram
Addr Mas
Segments
Addr Mas
Retransmitted
Errors R/T Segs
Msgs Rx/Tx RST Segs
Issue 2 - 06/09 EN-69

Profiles Setup Menu
Setup Profile Action

Select Profile
Select
Setup Profiles
(Select a Profile)
Edit
(selected Profile)
Call
New
(create new Profile)
SIP
Copy
Data (copy selected Profile)
Rename
WAN (rename selected Profile)
Delete
(selected Profile)
See next pages
Call Profile Setup
Call Parameters Destination

Codec Settings Auto Onhook
Setup Profiles
(Select a Profile) Threshold Setup Auto Answer
Call Connect Action
Playback File
SIP
Call Duration Codec (1-5)

Data
Call Duration
WAN
Loss Threshold
Delay Threshold
See next pages Jitter Threshold
R-Factor
MOS
EN-70 126800
Menu Trees
SIP Profile Setup
Display Name
VoIP Number
Username
English
Password
Domain Name
SIP Proxy
See previous pages Identity Setup
Address
SIP Proxy
Setup Profiles Port
(Select a Profile) SIP Register Setup
Registrar
Call Outbound Proxy
Address
STUN Server
SIP Port
Data Expiry
Outbound
WAN
Address
Port
See next pages
STUN Server
Address
Port
Issue 2 - 06/09 EN-71

Data Profile Setup

Destination
Tx Number
Interval
Tx Size
% Lost Threshold
Tx Lost Threshold
Max RTT Threshold

See previous pages
Ping
Server Address
Setup Profiles FTP Upload
(Select a Profile) Username
FTP Download
Password
Call HTTP Download
Dest Filename
Trace Route
SIP KBytes To Transfer
Pass Rate
Data
Repetitions
WAN
Server Address
Username
See next pages Destination
Password
Max Hops
Filename
Packet Type
Pass Rate
Timeout
Repetitions
Interval
Server Address
Max RTT
Port
Filename
Password
Pass Rate
Repetitions
EN-72 126800
Menu Trees
WAN Profile Setup

Type
Flow Control
Min Frame Size
English
Use Custom MAC
See previous pages
Addre
Custom MAC Address

Ethernet
Mode
Setup Profiles Wifi
(Select a Profile) Encyption Scheme
Call SSID
Key Type
SIP
Key
Interface
Data Use Custom MAC
Addre
Selected Interface
WAN Custom MAC Address
VLAN
(Ethernet only)
VLAN
PPP
(Ethernet only) ID
TPID
IP
CFI
Priority
See next pages
Issue 2 - 06/09 EN-73

WAN Profile Setup continued
See previous pages
PPP
Setup Profiles
(Select a Profile) Username
Call Interfac Password
Service Name
SIP Selected Interface
Authentication
Data VLAN Auto Address
Address Static
WAN PPP
IP
IP Auto
Address
Subnet
Gateway Auto
Gateway
DND Auto
Primary DNS
Secondary
EN-74 126800
Menu Trees
Results Menu
Name
Customer Details
English
Technician Details
Filters
Results Manager
Select Results
Select
Edit
Results (selected Result)
Save Rename
(rename selected Result)
Manager
Delete
(selected Result)
Export All
View
Delete All (selected Result)
Export
(selected Result)
To FTP Server
To U SB Disk
Issue 2 - 06/09 EN-75

System Menu
English
Date
German
Time
SYSTEM Language Apply
IP Address
PC Port
System Settings Netmask
Factory Defaults
DHCP Server
Auto WAN Start
Start Adress
Software Update
From FTP Server Stop Address
From USB Disk
Import Config Yes
From FTP Server No
From USB Disk
Export Config
To FTP Server
To USB Disk
Licence Update
From FTP Server
From USB Disk
Reboot
Yes
No
EN-76 126800
Menu Trees
About Menu
Model
A BO U T Serial
Version Info ESN
English
OS
Options List
Software
Boot
Hardware
Browser
LOC UI
Export Results
XML Results
HTML Results
PDF Results
Results Viewer
FTP
Import Export
Data Tests
QOS Stats
PESQ
G729
G726
G723
WIFI
Issue 2 - 06/09 EN-77

EN-78 126800
Trend Communications Ltd.
Whitebrook Park
Lower Cookham Rd.
Maidenhead, Berkshire
SL6 8XY - UK
TrendCommunications
China: +86 10 8518 3141
Deutschland: +49 (0) 8932 3009-30
France: +33 01 69 35 54 70
India: +91 11 25554161
UK: +44 (0) 1628 503500
web: www.trendcomms.com
mail: infoline@trendcomms.com
A subsidiary of IDEAL INDUSTRIES, INC.

UniproVoIPUserGuide PDF

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

UniproVoIPUserGuide PDF

Uploaded by

Copyright:

Available Formats

126800-2.

book Page 1 Thursday, June 4, 2009 11:11 AM

User Guide - 126800

Testing the World’s Networks

No part of this document may be reproduced or used

Trend Communications Ltd. pursues a policy of

The Trend Unipro VoIP is a trademark of Trend

© Trend Communications Ltd. 2009

All rights reserved

Publication ref: 126800

Trend Communications Ltd.

TEL: + 44 (0) 1628 503500

Trend Unipro VoIP Quick Reference Guide

International Contact Addresses

TREND COMMUNICATIONS GmbH

Help Desk Numbers

From within the UK: 01628 503515

From France: (1) 69 35 54 75

From Germany: (0) 89-32 30 09-43

From other non-UK countries: +44 01628 503515

For sales enquires, talk to you local Trend

Issue 2 - 06/09 iii

Trend Unipro VoIP Quick Reference Guide

Trend Unipro VoIP Quick Reference Guide

Testing with Trend Unipro VoIP...............................EN-17

Issue 2 - 06/09 vii

Trend Unipro VoIP Quick Reference Guide

When using Trend Unipro VoIP, always take basic safety

Trend Unipro VoIP Quick Reference Guide

• Avoid using the tester during an electrical storm—there is

Looking after your Trend Unipro VoIP

A Look at Trend Unipro VoIP

A Look at Trend Unipro VoIP

NET Key OK Key

VoIP Test Phone

Data Test Key

Home Key Alphanumeric Keys Microphone

Mains Electricity Adaptor Connector

Issue 2 - 06/09 EN-3

Trend Unipro VoIP Quick Reference Guide

Left-Hand Side View

Ethernet RJ-45 PC Port

A Look at Trend Unipro VoIP

Ethernet RJ-45 WAN Port

Issue 2 - 06/09 EN-5

Trend Unipro VoIP Quick Reference Guide

BAT • Steady Green: the battery is being charged.

A Look at Trend Unipro VoIP

PESQ Perceptual Evaluation of Speech Quality. This not

Issue 2 - 06/09 EN-7

Trend Unipro VoIP Quick Reference Guide

Left and Right Arrow Keys

A Look at Trend Unipro VoIP

Issue 2 - 06/09 EN-9

Trend Unipro VoIP Quick Reference Guide

Connecting Trend Unipro VoIP to a Power

Trend Unipro VoIP User Interfaces

Trend Unipro VoIP User Interfaces

Setting up the Web Browser Interface on the PC

Trend Unipro VoIP

BAT PWR WiFi IP REG PESQ MOS CALL

.@-/ ABC DEF A Z

VoIP GHI JKL MNO