Professional Documents
Culture Documents
Orgl 4341 Artifact Revised
Orgl 4341 Artifact Revised
The Raspa Stand is a Rio Grande Valley staple. The delicious treat that can be
customized in millions of different ways from the simple fruit flavors like Strawberry and
Watermelon to the delicious combinations like pica dilly’s the Raspa business is not a new
concept most stands are local mom and pop shops that become staples of their communities.
Stands like Margo’s and Panther’s Den in Weslaco, TX. These stands have been open since
before I can remember, but they haven’t grown or expanded. This made me think what if the
classic Raspa/Snow Cone stand was modernized with the business knowledge that we know
today. To grow and expand this business I would implement the 4 basic functions of
management (Planning, Organizing, Leading and Controlling), implement strategic and tactical
plans and apply the Open systems theory to my Raspa business the Weslaco Raspa business
Margo’s.
Implementing the four basic functions of management would be the most important thing
that I would do because it would be the foundation for everything that I would be doing.
Implementing this system to an existing business would cause some challenges because these
business are old and they have been successful for years and they’ve been running in a specific
way for a long time. Some arguments against implementing this system would be that the
business has been successful for so long why are you going to change everything up. If it’s not
broken don’t fix it. And to that type of thinking I would try to explain that I’m not really
changing things up that much I’m just changing the terminology and possibly thinking bigger
than previous leadership. To expand and grow we have to treat the business like a business and
not a stand.
Raspa Stand Empire 3
Another concept that I would use would be to get make the goals of the organization
known to all employees. Implementing Strategic and Tactical plans would be a major thing that I
would definitely try to incorporate into the business right away an example of this would be
things like having the strategic plan to open a second stand before the end of the second year of
operation. Including employees in these plans would create an incentive for them to work harder
and example of this would be that the opening of a second stand would lead to the promotion of
someone to help run the other stand so that I’m not stretched too thin.
Another concept that I would incorporate into the Raspa stand would be Open Systems
Theory which says that organizations influence their area and community and their community
and area influences them. By incorporating this idea, I would adapt the stand to include things
that the community wants. These type of things would be to include healthier and more natural
options. Maybe we would change up the syrups we serve to give the people what they want.
Most stands use the same syrups anyways and including more natural and healthy options that
still taste great but won’t give you diabetes. It’s a win-win situation because we would be
addressing a real problem in our community. The Rio Grande Valley has a high rate of obesity
and diabetes and although we do sell sugary sweets we could make money while we help.
Last but not least I would like to make sure that my organizations manager/managers
would incorporate the idea that a good manager is also a good leader. Yes, we need to make sure
we’re doing our jobs as managers but also I need my managers to lead. This is a people business
we deal with people not robots. Efficiency is important but so are your coworkers. Businesses
live and die by their employees and their ability to do their job. By being a good manager and
leader I mean that the managers in my organization would influence and inspire the other
employees to do their jobs as efficiently as possible because they generally like working there.
Raspa Stand Empire 4
People work hard for people they like and I want to create an environment where people like
Plan of Action
My plan of action for the Margo’s Raspa stand in Weslaco would be to ultimately open
up another stand in Weslaco and eventually throughout the Rio Grande Valley and then to
eventually expand my business into catering events like parties, social events, weddings. Raspas
aren’t generally a part of these events and if they are the quality and consistency is not on par
To make these goals happen Margo’s would have to invest in new machines and
eventually something like a small trailer that would allow us to reach our goals for expansion.
The trailer could serve a dual purpose in the beginning as a second stand that is also towed to
special catered events. By implementing the 4 basic concepts management the organization
would be able to be more organized and we would be able to run the business and reach our
goals more efficiently for example if sales are down I can take control and implement something
us to help us reach our goals for expansion. The structure of the organization would involve me
at the top as the owner and manager and I would have one assistant manager on staff in the
beginning and as the business expands so do the number of managers. The rest of the staff would
be made up of employees that who’s general duties would be to make the Raspas and take
peoples orders. As of right now at the beginning of the expansion I would only have one assistant
manager and they would be in charge of the business if I need to be somewhere else for some
other reason.
The strategic plan for the organization would be the expansion and growth of the business
overall. The tactical plans that would help out the organization would include things like to make
Raspa Stand Empire 5
sure we sales meet a certain amount each month so that we can invest the profit back into the
business to buy things like a new machine and a trailer and things that would help us
ultimately reach our goals. Implementing these type of goals and making sure that employees
are aware are things that will ultimately allow the business to grow. An incentive program could
be implemented where the employee that sells or shows real initiative will receive a bonus which
could be things like gift cards or cash or being able to pick your schedule for the week.
Implementing little incentives can bring up morale and make people happier at work and make
By implementing the Open Systems Theory Margo’s could start to offer different options
that our competitors don’t these things can be things for example healthier options like starting to
use syrups that aren’t as artificial as the stuff that we already use. We can start off by offering a
small amount of healthier options and depending on how they do we can either expand or pull
back. By implementing the open systems theory we’re acknowledging our community and
listening to the people who matter the most the customer. The healthier options can help us start
a marketing campaign where we could even have a special that promotes the new flavors and
community we’re not only helping people we’re also expanding our brand. People like to do
business with people they know. We need to participate more in our community to expand.
Implementing these ideas can help Margo’s grow from a Weslaco staple to a Rio Grande
References
Cheverie, J. (2016, March 21). Managers and Leaders: Are They the Same or Different?
same-or-different.
How Much Does It Cost to Open & Operate a Shaved Ice Stand?: FTE Episode 104. (2017,
What's the Annual Profitability and Costs of a Shaved Ice or Snow Cone Stand? (2016,
Appendix A
80000
70000 $75,000.00
60000
50000
$50,000.00
40000
30000
20000 $25,000.00
10000
0
1 2 3