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Technovation, 16(4) (1996) 173-186

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ADVANCED
TECHNOLOGY

Human factors and the innovation


process•
Howard C. Livesay
Texas A&M University, College Station, TX 77843-4236, USA
David S. Lux
Bryant College, 450 Douglas Pike, Smithfield, RI 02917-1284, USA
Marilyn A. Brown
Oak Ridge National Laboratory, PO Box 2008, Oak Ridge, TN 37831-6186, USA

Absl act
The goal of this paper is to describe two typologies of human factors that
help explain the technical innovation process, and to illustrate their
predictive power. The first typology defines five categories of inventors based
on inventors' views of success and their corresponding attitudes toward
technology, reaching the market, and creating a business. In diminishing
order of likely technical innovation success, these five types are
'entrepreneurs with technology', 'industry-specific inventors', 'professional
inventors', 'grantsmen', and 'inveterate inventors'. The second typology
categorizes the motivations that underlie the choices made by inventors in the
development of their technologies. Inventor motivations need to be considered
by managers of innovation programs because the success of any innovation
program requires that there be some degree of overlap between the
program's goals and the inventor's own definition of success. These
typologies can help managers of innovation programs direct scarce resources
to inventors with the greatest probability of commercial success. They also
indicate the types of assistance that will be most instrumental in accelerating
the commercialization of new technologies.

The ability of these typologies to explain rates of success in the


commercial development of new technologies is illustrated using data from
the small business and independent inventors who have participated in the
Energy-Related Inventions Program (ERIP). The ERIP is a federal program
operated jointly by the US Department of Energy and the National Institute
of Standards and Technology and is designed to assist the development of
non-nuclear inventions with outstanding potential for saving or producing
energy.

American economy. In the late twentieth century,


1. INTRODUCTION innovation, the process of transforming an idea into
Inventors have traditionally been a source of new a new product or service, appears to be playing a
technologies that have powered the growth of the more vital role than ever before. Innovation, and those
who carry it o u t - inventors among t h e m - have
thus become the subject of extensive research aimed
J Paper prepared for the Office of Energy Efficiency and Renewable
Energy, US Department of Energy, by the Oak Ridge National Labora- at achieving greater understanding of technical
tory, Oak Ridge, TN 37831, USA, managed by Lockheed Martin entrepreneurship. Increasingly, inventors have also
Energy Research Corporation, under Contract No. DE-AC05- been the beneficiaries of Federal and state programs
84OR21400. designed to encourage, proliferate, and accelerate the

016s-as72(K)ooo4~1 Technora~o.Yd. 16 No.4 173


H.C. Livesayet al.

innovation process. One such program is the Energy- Kurz, 1983; Birley, 1986; Kirzner, 1983; Birch,
Related Inventions Program (ERIP). 1993).

The goal of this paper is to describe two typologies Knowing and appreciating the desirable results of
of human factors that help explain the technical inno- the innovation process intensifies the importance of
vation process, and to illustrate these typologies and making it function more effectively. Research into
their predictive power using data from the small busi- that question has generated a considerable literature
ness and independent inventors who have participated of its own, much of it focused on human factors. The
in the ERIP. The first typology defines five categories literature runs a gamut from the general to the spec-
of inventors based on inventors' views of success and ific, including such broad observations as the innate
their corresponding attitudes toward technology, human propensity for the status quo which impedes
reaching the market, and creating a business. This change (such as innovation) even among people who
typology is important to managers of government have a professional responsibility to effect it
innovation programs because it can help direct scarce (Samuelson and Zeckhauser, 1988). More focused but
resources to inventors with the greatest probability of still quite generic observations advise, for example,
commercial success. It also indicates the types of of the existence of major barriers to the transfer of
assistance that will be most instrumental in accelerat- R&D from one department of an organization to
ing the commercial progress of a technology. The another, and suggest finding the most cost-effective
second typology categorizes the motivations that combination of promoters to neutralize the barriers.
underlie the choices made by inventors in the devel-
opment of their technologies. Inventor motivations However much general validity such commentaries
need to be considered in government-sponsored inno- might embody, they so lack specificity as to provide
vation programs because the success of a program little practical guidance for those attempting to bring
requires that there be some degree of overlap between n e w technologies to market. Other research has both
the government's goals and the inventor's own defi- pointed to the need for greater focus and attempted
nition of success. to provide it, arguing, for instance, that concentrating
on the 'central tendencies' of entrepreneurs and their
This paper begins by reviewing the literature on finns obscures the diversity of operational realities
human factors in the innovation process. The next (Cooper et al., 1989)--something that inventors,
section provides an overview of the Energy-Related who often need entrepreneurial assistance, could pro-
Inventions Program, its motivation for funding this fit by understanding.
study, and the program data that forms the empirical
foundation for this research. Attention then turns to By applying models and developing taxonomies of
the inventor typology, including a description of the new business ventures, analysts of entrepreneurial
five categories of inventors and an analysis of the diversity have found, within the wide variety of firms
hypothesis that these inventor types experience vary- and entrepreneurs, patterns that have practical appli-
ing levels of commercial success. Next we describe cations to the management of technology transfer
the typology of motivational factors, including (Gartner et al., 1989) including the need more effec-
descriptions of the thirteen types and vignettes of tively to couple creative people such as inventors to
individual inventors that illustrate the varying motiv- that process (Ehretsmann et al., 1989).
ations influencing the innovation process. The paper
concludes with a discussion of implications for pro- We have, for instance, learned that while some
moting the successful commercialization of inno- small businesses may innovate far more effectively
vations. than large ones, only a fraction of small firms are in
fact 'innovative'. The ability to distinguish that min-
ority is, as one article observes, "likely to attenuate
2. HUMANFACTORSIN INNOVATIONPROCESS the risk...for lenders and investors [and] enhance the
efficient allocation of resources" (Khan and Manop-
RESEARCH ichetwattana, 1989, p. 195), as is a taxonomy of
In the realm of economic theory, Robert Solow "entrepreneurial team characteristics" (Dubini,
won the Nobel Prize some years ago for demonstrat- 1988b). Conversely, entrepreneurs could make good
ing that sustained economic growth requires techno- use of a typology of informal, early-stage investors
logical innovation. More empirically based research to facilitate and focus searches for startup capital
has, in recent years, added credibility to that prop- (Aram, 1989).
osition. It has, moreover, documented an essential
relationship among such factors as R&D, innovation, Similarly, while small business may power the
technology transfer, growth-oriented small businesses engine of job creation and economic growth, many
(especially technology-based small businesses includ- small business entrepreneurs do not want their com-
ing startups), and entrepreneurship on the one hand, panies to grow at all, and few aspire to large-scale
and such desired social outcomes as job creation, expansion (Davidsson, 1989). The key to understand-
economic growth, and enhanced competitiveness on ing these varied attitudes lies in the recognition that
the other (Ellin, 1979; Maidique, 1980; Bruun, 1980; attitudes toward growth reflect a range of motivations,

174 TechnevaSonYd. 16 No.4


Humanfactorsand the innovalJonprocess

which in turn root in definitions of success, the stars An impressive body of research has explored these
by which the captains of small business steer their complexities, and much of it argues an indispensable
craft. Indeed, as we shall also see with inventors, role for taxonomic and typological guides through the
understanding what constitutes success provides a key maze (Wild, 1990; Slocum and Sims, 1980; Galbraith,
to unlock otherwise unfathomable behavioral myster- 1982; Roberts and Fusfeld, 1981).
ies, which in turn may facilitate the removal of attitu-
dinal constrictions in the flow of technologies toward Even when not directly related to inventors, these
the market. findings help explain the reluctance of many busi-
nesses to interact with inventors, and the lack of suc-
These impediments beset innovative firms at many cess encountered by many inventors who have
crucial points along the way, including during the attempted to initiate a relationship themselves.
search for a technology to improve an existing pro- Further, as some researchers have specifically argued,
duct or around which to create a new one. For many public policy efforts to facilitate technology transfer
firms these are life or death decisions with outcomes and innovation need to take diversity into account,
that depend on building "a sense of purpose among especially diversity of incentives and motivation, and
all...employees" and creating among them "commit- then tailor programs to accommodate those realities
ment to the goals and mission of the enterprise" (Cooper et al., 1989; Dubini, 1988a). At least a pre-
(Danila, 1989). Critical to the process of project selec- cedent for tailored public programs exists within DOE
tion is a willingness to recognize the manifold poss- (Brown and Major, 1990), and the validation of an
ible sources of new technologies, and to create a inventor typology might provide some of the infra-
structure and method such that "new ideas, wherever structure necessary for similar adaptations within the
generated, [may] emerge and gather momentum infor- Energy-Related Inventions Program.
mally". Indeed, such an open and flexible attitude,
operating in "an organizational context [in which]
people throughout the organization are motivated to 3. THEENERGY-RELATEDINVENIIONSPROGRAM
search [for new product concepts]", could find a valu-
able resource in inventors, particularly if an informed
awareness of inventors helped the searchers to "know 3.1 Overview of the program
what to look for, and what to value when they have Established in 1974 under the Federal Nonnuclear
found it" (McGuinness and Conway, 1989, p. 297). Energy Research and Development Act (P.L. 93-
577), the Energy-Related Inventions Program is
In addition to emphasizing the importance of com- directed to assist the development of non-nuclear
prehending the diversity and plurality of motivation inventions with outstanding potential for saving or
when selecting a firm for a technology, or a tech- producing energy, "particularly those submitted by
nology for a firm, research into the management of individual inventors and small companies". The goal
new product development has demonstrated the is to help individual and small company inventors
importance of typologies to understanding internal with promising technologies develop their inventions
dynamics within innovative companies. Even in firms to a stage of development that would attract the
focused on innovation, the launching of a new product investment necessary for private sector commercializ-
development project introduces a fresh element of ation. Many of these technologies face significant
uncertainty to the organization. No simple rule of market and industry barriers that reduce their ability
thumb can predict accurately the reaction to the new to attract early funding and intensify the difficulties
project, for different people will react in different of product development. In addition, individual and
ways to different projects, depending upon the per- small business inventors often lack the business
sonal codes, ethics, and outlooks on behavior of the experience needed to surmount these hurdles.
personnel assigned to the project. These attitudes may
make them resistant to "'mundane' management and Anyone can submit an invention at any stage of
commercial concerns". Management thus has the development to the program for a free, confidential
responsibility to "exercise discrete and behaviorally evaluation. The legislation provides for the National
sensitive control", which in turn requires a sensitivity Institute of Standards and Technology (NIST), pre-
to the personalities and sensibilities involved (Martin, viously called the National Bureau of Standards
1984, pp. 204-205). (NBS), to evaluate the inventions submitted, assessing
them for technical feasibility, energy conservation or
With such awareness, the organization may trans- supply potential, and commercial possibilities. The
form itself from an information processing machine most promising inventions are recommended to DOE
that regards the new project as simply more grist for for possible grant support.
the mill into a powerful incubator that creates new
information (Nonaka and Yamanouchi, 1989). With- DOE grants are provided to most of these recom-
out such an awareness, the firm massively compli- mendees to pay for technical research, prototype
cates the crucial task of building project development development, testing, and a variety of other activities
organizations that adequately take into account the that help move the technologies one step closer to the
complex variables of technology and people involved. market. In addition, ERIP conducts Commercializ-

TedmvaUonVol.16 No.4 175


H.C. Livesay et al.

ation Planning Workshops for inventors in the pro- cess through which inventions pass to emerge as
gram. To find inventors and encourage innovation, marketed new products and services. A typology of
ERIP holds several National Innovation Workshops ERIP inventor characteristics thus promises to make
each year in different regions of the country, jointly an effective contribution to the operation of the ERIP,
sponsored by local businesses, inventor organizations, particularly on the DOE side where the emphasis
universities, and state and local governments. shifts from evaluating the technology to providing
assistance to the individual(s) who control it.
Since 1975 (when the program began), more than
30000 inventions have been submitted to NIST for In addition, through the continuing process of
evaluation, and more than 600 of these have been rec- external publication of ERIP evaluation findings, such
ommended to DOE for support. Approximately 80% a typology might contribute to a more effective inte-
of these recommendees have received DOE grants gration of small business and independent inventors
averaging $70000. into the arena from which American industry draws
technologies to create new and improved products and
services. Small businesses and especially independent
3.2 MoUvatJonfor the research inventors are underutilized, in part, because of wide-
In 1980, the managers of the Energy-Related spread misunderstanding about their attitudes, values,
Inventions Program authorized a program evaluation and motivations. Innovation can be stymied by such
that has become an active and ongoing part of the knowledge barriers because it requires the effective
program's operation. The evaluation has collected and integration of research, development, manufacturing,
analyzed both quantitative and qualitative data with and marketing; yet those who live and work in these
two objectives in mind: subcultures have embraced, through training and dis-
position, "differences in approved patterns of thought
• assessing the effectiveness of the ERIP; and and action", such that "two way flows of informa-
• suggesting operational means of enhancing that tion...do not occur spontaneously" (Aitken, 1976,
effectiveness. p. 329; Gupta et al., 1986).
In the 14-year life of the evaluation, this effort has Given the pervasive impedance to technology
produced a significant body of data valuable not only transfer, research on ERIP inventors' characteristics,
to the ERIP' s management, but also to the larger com- in addition to facilitating the operation of the program
munity concerned with technology transfer. itself, might, through publication of the results, con-
tribute to the program's long-standing and over-arch-
In particular, the evaluation has provided data on ing goal of enhancing the creative spirit and capacity
program participants (e.g. age, education, inventing of the country as a whole. Certainly the research falls
history), their technologies (type, stage of develop- well within the mainstream of inquiry into the com-
ment, technical obstacles encountered), project out- plexities of technology transfer and entrepreneurship,
comes (technology marketed or abandoned, lessons which in recent years has tried to enhance understand-
learned), and economic impact (sales, capital raised, ing of the innovation process by securing a better
jobs created). In addition, the evaluators have, over understanding of those who participate in it.
the years, made numerous operational suggestions,
many of them implemented wholly or partially as
management deemed appropriate. Under this heading, 3.3 Datafrom the program
the most visible example is the Commercialization
Planning Workshop, a four-day seminar which is now 3.3.1 The Commercialization Planning Workshop
prerequisite for all participants prior to obtaining experience
DOE support (Livesay, 1988).
The existence of the ERIP Commercialization Plan-
Clearly, the overall effectiveness of the evaluation ning Workshops has provided an important point of
depends upon an ongoing focus on questions central research contact with the population of ERIP inven-
to the ERIP mission, producing answers useful to tors. From 1984 through 1993, the program sponsored
ERIP management and staff in terms of both day-to- 34 such seminars, processing more than 400 ERIP-
day operations and long-term planning. This manage- sponsored participants (12 per workshop) through the
ment-oriented perspective has logically dictated an 4-day program. Collectively, two of the authors of
effort to identify characteristics of inventors, techno- this study (Livesay and Lux) have participated in each
logies, and commercialization strategies that might - - of these workshops, such that between them they have
separately or in combination--correlate with the interviewed more than 400 participants.
commercial success or failure of ERIP technologies.
From such research and analysis emerge apparent pat- The workshops provide each participant with the
terns such as typologies and taxonomies which, if combination of classroom instruction, professional
validated by empirical research, may contribute use- business consultation, and ERIP guidance necessary
fully to the perception and management of the mani- to enter the grant contracting phase of their ERIP
fold variables of the innovation p r o c e s s - that pro- involvement. From the outset, the goal of the work-

176 TedmvaUonVoL16 No.4


Humanfactorsand innovaUonprocess

shops has been to equip participants to move into this reluctance to plan for commercialization along lines
ERIP grant phase with a plan that maximizes sub- that can be described as standard business practice.
sequent opportunities for success in commercializ- ERIP's invention coordinators and the workshop fac-
ation. By their nature, then, the workshops become ulty are often more eager to see movement of a tech-
a nodal point bringing together the program's major nology toward commercial success than are the inven-
stakeholders in an effort to negotiate a mutually tors themselves. Further, ERIP personnel are often
acceptable approach to technology development - - an more attuned to the realities of American business
approach that fits ERIP programmatic goals while practice and the difficulty inherent in the commer-
also meeting the participant's expectations and desires cialization of technology than are the private-sector
in commercialization. inventors and business people they seek to support.

For most participants, the workshop experience A disparity between the ERIP goal of supporting
offers the opportunity to take an additional step for- technical development that will lead to effective com-
ward in refining, focusing, or coordinating technical mercial deployment and an inventor's plans for tech-
development and commercialization planning. Some nical development occurs frequently enough to war-
participants find the classroom sessions most valu- rant serious attention. In some cases the disparity may
able. Others find the one-on-one consulting most be so great as to prevent programmatic support, but
important. Still others report that just the opportunity in many others it appears possible to negotiate a
to get away from their daily routines and give four mutually acceptable approach to commercialization.
days exclusively to their ERIP project moves them
ahead significantly. For such participants - - those for 3.3.2 Qualitative case studies
whom the workshop facilitates a linear step forward Between 1981 and 1986, 101 case studies of ERIP
on an already charted p a t h - the workshops provide participants were conducted. These case studies were
a benefit that is fairly easy to describe in terms of completed by experts in the field of technical
education, consultation, and planning. entrepreneurship and involved in-person interviews
with each participant in his or her place of employ-
For other participants, however, the workshop ment. A standard protocol was used for each of these
experiences pose more of a challenge. It is not case studies, so that comparable information was col-
uncommon, for example, for the workshop to provide lected. Unfortunately, neither of the two typologies
the forum in which NIST participants first discover discussed in this paper was developed at the time of
that ERIP grants are awarded only in amounts less these 101 case studies. However, the compilation of
than $100000, or that ERIP funds cannot be used to 10-20 pages of information on each participant and
pay for a patent attorney's fees, advertising, or direct his or her associated technology comprises a rich
marketing. Likewise, it is not uncommon for parti- source of information that is used below to illustrate
cipants to discover that long-held and cherished hopes the typologies.
for the commercialization of a technology are miscast,
misguided, or unlikely to succeed. For these parti- 3.3.3 Quantitative survey data
cipants, the workshop can become a stressful experi- The economic impacts of the program have been
ence, one in which they begin reassessing their plans evaluated at five points in time: in 1985, 1987, 1989,
and redirecting their effort. In other words, conflict 1991, and 1993. (The latest of these evaluations is
between personal goals and ERIP programmatic described in Brown et al., 1994.) Each of these evalu-
guidelines can bring participants to a crisis point in ations involved a mail and/or telephone survey of
their commercialization projects. between 133 and 249 ERIP participants. Each time,
a special effort was made to contact those participants
While the nature of the workshop activity makes it who were thought to be most promising in terms of
impossible to define such a phenomenon in quantitat- the commercial success of their ERIP technologies.
ive terms, collective faculty experience in dealing These 'promising' participants were identified by fac-
with inventors at workshops does allow qualitative ulty of the Commercialization Planning Workshops,
analysis of the kinds of factors that lead inventors to the case studies, DOE's invention coordinators, and
conflict in trying to reconcile their personal goals and the results of previous surveying. Our ability to ensure
motivations with the realities of the innovation pro- contact with the most promising participants indicates
cess and the ERIP grant process. Surprising numbers considerable effectiveness.
of participants do, in fact, appear to face difficulty in
meshing their personal goals and motivations with the Altogether, the progress of 442 of the ERIP techno-
kinds of approach to innovation that the ERIP seeks logies has been tracked, types and amounts of funds
to sponsor. raised have been identified, and sales have been docu-
mented. Of the 101 program participants who were
The most striking feature of dealing with these the subject of the 1981-1986 case studies, 74 were
ERIP inventors who find it difficult to plan for com- surveyed in 1985, 65 in 1987, 49 in 1989, 29 in 1991,
mercialization at a workshop is that, when all is said and 38 in 1993. The breadth of this quantitative data
and done, their hesitancies to accept the ERIP-spon- offers a strong empirical basis for assessing the com-
sored message on commercialization are related to a mercial success of different types of inventors.

T~va'don Voi,1611o.4 177


H.C. Liveuy et al.

mercialization were a formal priority in...allocating


4. TYPOLOGYOFSMALLBUSINESSANDINDEPENDENT Program resources (Rorke and Livesay, 1986, p. 41).
INVENTORS
The years since 1986 have provided the opportunity
to add significantly to the qualitative data from which
4.1 The five types of inventors
the typology was originally constructed. Additional
On the basis of the 101 case studies of ERIP parti-
case studies have been completed, and more ERIP
cipants conducted between 1981 and 1986, Rorke and
participants have been processed through the Com-
Livesay (1986) presented an analysis of success and
mercialization Planning Workshops. The results
failure indicators that included inventor character-
appear to confirm the typology and associated prop-
istics. Among other results, this analysis discovered
ositions advanced in 1986, with the modification that
patterns of characteristics that defined a typology of inventors in some categories occasionally shift from
ERIP participants. This typology includes five categ-
one category to another. Specifically, a grantsman or
ories of inventors, presented below in our hypothes-
an industry-specific inventor may occasionally meta-
ized descending order of probable success in commer-
morphose into an entrepreneur with technology, but
cialization: 2
such transformations occur rarely.
1. Professional inventors: Those who consistently
Table 1 characterizes the values of each category
support themselves financially through their cre-
of inventor in terms of:
ative efforts, nearly always by licensing or selling
their inventions to others.
• emotional attachment to a particular technology;
2. Entrepreneurs with technology: Individuals who
see new technology as a tool for expanding exist- • getting the technology into the market;
• creating a business organization to commercialize
ing markets or entering a new one, and create or
the technology; and
acquire a technology for that purpose. They may
themselves invent, but most often acquire the • what defines success.
inventions of others.
3. Industry-specific inventors: Those who create It has proved neither feasible nor necessary to attempt
specific technical improvements for an industry in weighted values for these characteristics. In practice,
which they worked, usually for many years. a 'positive' attitude will drive an inventor toward the
4. Grantsmen: People who earn a living through market; a 'hostile' attitude will prevent the marketing
research supported by Federal contracts. Within of the invention by the inventor him/herself; and
their own frame of reference they behave entre- 'indifference' will provide no impetus, nor will it pre-
preneurially, shifting focus as the source of Federal sent an insurmountable barrier to commercialization.
dollars shifts.
5. Inveterate inventors: Individuals who invent as a 4.2 ]be mentortypoleoinprac'dce
hobby or compulsion; they may or may not have In order to test the clarity of the inventor typology
other employment; they may be retired. Most of and its ability to forecast commercial success, two of
them work on a single technology for many years,
the authors read each of the 101 case studies and inde-
often for a lifetime. pendently assigned the 101 ERIP participants to
inventor categories. The results are presented in Table
In 1986, Rorke and Livesay believed that the 2. The two raters agreed that 'industry-specific inven-
typology above sufficed to classify all the ERIP parti-
tors' and 'entrepreneurs with technology' were the
cipants studied. They hypothesized, moreover, that
two most common types of ERIP inventors. They dis-
the categories were discrete: that is, each inventor fit- agreed about the frequency of the remaining types.
ted into one category or another without overlap and
Rater 1 indicated that 'professional inventors' were
that, once so classified, the categories provided a sum- the next most common, while Rater 2's results sug-
mary of inventor characteristics sufficiently accurate
gested that 'inveterate inventors' were the next most
to give "inventors in some [categories] a better claim
common. The raters agreed on the assignment of 56
[on DOE support] than others...if probability of com- of the 101 participants to inventor categories; they
assigned the remaining 41 participants to different
categories. The largest number of disagreements was
between 'entrepreneurs with technology' and 'indus-
2 One could perhaps call these inventors 'innovators', since all of them try-specific inventors'.
fit that term in the Schumpeterian sense of being searchers for new or
novel ways to generate a product or service. However, our concern
here lies primarily with inventors. To abandon the term 'inventor' Initially, the 41 inconsistencies between the raters'
would obscure the specific focal group of this study. When we refer assignments of participants to categories caused some
to 'entrepreneurs' we mean specifically those individuals defined as concern about the clarity and validity of the typology
'growth-oriented, innovative practitioners of aggressive management '.
itself. A careful exploration of the causes for this lack
Some inventors fit that definition, but most do not. Some entrepreneurs
invent, but most do not, except in the sense of the late A1 Shapero's of inter-rater reliability, however, showed that these
definition of an entrepreneur as someone who invents a business for inconsistencies derived primarily from procedural
the purpose of growing it (Livesay, 1989). issues in organizing the rating rest, rather than from

178 TechnouSenVeL16 No.4


Human factors and the innovaUonprocess

TABLE I. ERIP inventor typology

Type ofinventor Attitude toward

any given technology reaching the market creating a business Success--defined as

Professional inventor indifferent positive indifferent making a living by inventing

Entrepreneur with technology indifferent positive positive creating and/or growing a business

Industry-specific inventor positive positive/indifferent indifferent varies - - making money; acquiring


industry or peer approval

Grantsman indifferent indifferent indifferent obtaining more grants

Inveterate inventor positive hostile hostile/indifferent continued ability to tinker

fundamental conceptual difficulties. Both raters car- assigning participants led to the ability to refine the
ried strong familiarity with the cases, the ERIP parti- taxonomy's definitions. Discussion of their inter-
cipants, and the full range of evaluation materials into pretive differences with other members of the larger
this first attempt at the rating process. In making the program evaluation team convinced the raters of the
initial assignments to the typology categories, Rater need to undertake a second round of assignments
2 based his decisions on the full range of information using consistent understandings of the definitions and
available, which included considerable personal the need to base assignments strictly on the formal
knowledge of some cases, knowledge that went far program evaluation materials. On the issue of defining
beyond the information formally available in the pro- 'professional inventors', a record of royalties or the
gram evaluation materials. In contrast, Rater 1 made sale of technology for development was accepted as
his assignments solely on the basis of the narratives strong evidence for assigning inventors to this cate-
contained in the 101 case studies, avoiding use of gory. Finally, in defining 'entrepreneurs with tech-
both the information developed in subsequent evalu- nology', the raters accepted evidence of entrepreneur-
ation efforts and his own knowledge of the parti- ial attitudes - - rather than the source of technology - -
cipants and their commercialization efforts. In other as the critical criterion.
words, Rater 2 had approached the problem as one
calling for classification based on all information The primary result of the first-round differences in
available, whatever its source, while Rater 1 had the raters' classifications, therefore, was a clarification
approached the task more narrowly, seeking to vali- and refinement of understanding the importance of
date the possibility of assignment based solely on the attitudes and definitions of success (Table 1). As a
information available in the 101 case studies. result of the raters' review, in fact, it became clear
that if the classifications summarized in Table 1 had
The review of the test revealed just two conceptual been applied rigorously in the first round of assign-
difficulties in the raters' approaches to the test. First, ments, many of the differences in categorization
the review showed the raters had used slightly differ- would not have occurred.
ent criteria to interpret the definitions for the catego-
ries of 'professional inventors' and 'inveterate inven- Using the attitudinal framework developed in Table
tors'. In particular, Rater 1 had taken an inventor's 1, the raters agreed on assignments to categories for
record of generating royalties from technologies as all but four of the ERIP participants represented in
sufficient reason to assign a participant to category the 101 case studies. In these cases, the raters did
'professional inventor'. In contrast, Rater 2 sought not believe they had enough information to assign the
evidence of royalties serving as the inventor' s primary participants to a category. In the final classification of
or sole source of income over an extended period the remaining 97 ERIP participants, 'industry-specific
before making an assignment as 'professional inven- inventors' were the most common type (N = 40), and
tor'. Second, the raters had differed in their willing- 'entrepreneurs with technology' were a close second
ness to accept commercialization success as a factor (N= 30). Next in overall frequency came inveterate
in categorizing inventors as 'entrepreneurs with tech- inventors, grantsmen, and professional inventors.
nology'. Rater 1 had understood the definition as Table 3 presents the frequency of each type of inven-
describing attitudes, regardless of the source of the tor in the final classification.
technology. Rater 2 had worked with a more narrow
definition based on his understanding of an entrepre-
neur as an individual who succeeds in the market after 4.3 RelaUonshipof inventortypesto commercialsuccess
acquiring technology for the purpose of commer- This section uses the quantitative survey data to
cialization. assess the commercial success of the five types of
inventors. In particular, it uses six categorical meas-
Thus, the exploration of the raters' differences in ures of performance based on sales and fund-raising

TechnovatbnVoL16 No.4 179


H.C. Livesay et al.

TABLE 2. Preliminary classification of ERIP participants

Type of inventor Rater 2

Prefessional inven- Entrepreneur with Industry-specific Grantsman Inveterate inventor Total


tor technology inventor

Professional 3 2 4 2 1 12
inventor
Entrepreneur with 1 19 l0 4 34
technology
Rater 1 Industry-specific 8 27 3 5 43
inventor
Grantsman 2 2 3 7
Inveterate inventor I 4 5

Total 6 29 44 8 14 101

TABLE 3. Final classification of ERIP participants

Type of inventor Professional inventor Entrepreneur with Industry-specific Grantsman Inveterate inventor Total
technology inventor

Total 8 30 40 8 11 97

data. In the ERIP program, as in most new venture ing sales and 23% reaching cumulative sales of
environments, a few big winners are responsible for $500000 or more. The vast majority (84%) of these
a disproportionate percentage of the sales and fund- inventors dedicated some personal resources to the
raising activity. Thus, average values of data such as development of their technologies. In addition, a high
sales and funds raised can be misleading because they percentage (58%) were able to secure private-sector
are dominated by one or a few big winners. The cat- funding, perhaps reflecting their knowledge of the
egorical measures are less influenced by these out- industry, including its major sources of R&D funding.
liers. The measures are defined as follows:
Rather than being most likely to reach the market,
• Market e n t r y - whether the technology has had the eight 'professional inventors' were third in rank
any sales; order among the five types. They were also third in
• Significant s a l e s - whether the technology has terms of achieving substantial sales, and were not
had cumulative sales greater than $500000; particularly noteworthy in terms of their ability to
• Private sector funds raised-- whether funds from acquire resources to develop their technologies. In
venture companies, commercial banks, or business particular, they were least likely to invest personal
entities have been acquired; funds and least successful in raising funds from priv-
• Personal funds raised--whether funds from ate sources. On the other hand, they had the highest
friends or family have been acquired; frequency of public-sector fund raising.
• Public sector funds r a i s e d - whether funds from
governmental entities other than ERIP have been The 11 'inveterate inventors' were next to the low-
acquired; and est in terms of percentages that experienced any sales
• Any funds raised-whether any funds have been (27%). However, they were the most successful at
raised, excluding non-financial contributions or attracting private-sector funding, which may reflect
sweat equity. the intensity and longevity of their inventing activi-
ties. In addition, 100% of these ERIP participants
Table 4 summarizes the levels of success by each contributed some amount of personal funding to the
of the five inventor types. The 30 'entrepreneurs with development of their projects, reflecting their strong
technology' experienced the greatest commercial suc- desire to continue tinkering with the technology.
cess, with 53% achieving some sales and 40% with
cumulative sales in excess of $500000. The fre- Finally, the eight 'grantsmen' have the lowest per-
quency with which they raised funds from various centage of technologies in the market. Only one of
sources, on the other hand, was average. them (i.e., 13%) was successful. They were also the
least successful category of inventors in terms of rais-
The 43 'industry-specific inventors' were the next ing funds. Their inability to attract subsequent priv-
most successful type of inventor - - with 45% achiev- ate- and public-sector funding is contrary to their fun-

],80 Tedmvalm Vol.16 No.4


Humanfactors and the innovaUonprocess

TABLE 4, Commercial success of the five types of inventors

Entrepreneur with Industry-specific Professional Inveterate inventor Grantsrnan


technology inventor inventor

Number of cases 30 40 8 11 8
Percent of cases with sales 53 45 38 27 13
Percent of cases with sales -> $500000 40 23 25 18 13
Percent of cases with private-sector funding 53 58 50 73 38
Percent of cases with personal funding 67 88 50 100 63
Percent of cases with public-sector funding 17 15 25 18 13
other than ERIP
Percent of cases with funding other than 87 95 88 100 88
ERIP

damental definition of success--raising more capital. approaches to commercialization planning. It has


To the extent that raising funds is facilitated by tan- been developed primarily on the basis of more than
gible evidence of commercial progress, it is not sur- 750 hours of individual consulting interviews and
prising that this group has had difficulty attracting formal plan evaluations that two of the authors (Lux
financial support. and Livesay) provided to approximately 400 parti-
cipants attending 35 ERIP workshops between 1984
In sum, while the rank order of the inventor types and 1993. The motivational categories derive from
is not precisely the forecasted order, the measured attempts to formalize understanding of non-standard
performance of the five types of inventors is generally approaches to commercialization planning and are
consistent with the authors' predictions. 'Entre- meant to capture the most common motivational
preneurs with technology', 'industry-specific inven- problems consultants encounter in dealing with inven-
tors', and 'professional inventors' are distinctly more tors involved in the commercialization of technology.
successful than 'inveterate inventors' or 'grantsmen'.
The greater success of the first three types, relative to Thus, these motivational categories are neither
the latter two, is substantiated by a chi-square test of exhaustive nor exclusive. The taxonomy does not
association using either market entry or sales seek to encompass what might be described as typical
exceeding $500 000 as success indicators. In addition, entrepreneurial motivations, and there may well be
the inventor types are distinct in terms of the sources additional motivational types yet to be identified.
and magnitudes of the funds they've raised, and their Likewise, rather than seeking to capture best practices
progress along these dimensions is consistent with the and the patterns of successful entrepreneurship in an
attitudes and goals described in Table 1. encompassing scheme, this motivational typology
specifically seeks to establish nominal categories that
can serve to identify patterns of failure and predict
5. INVENTORMO11VA110NS poor entrepreneurial performance. It is intended prim-
arily as a tool for developing program management
5,1 ]he thirteen types strategies in consulting, planning, and contract admin-
istration. In that sense, one of the primary strengths
Currently, it is possible to identify 13 types of
of this typology as a management tool lies in the fact
inventor motivations based on workshop faculty con-
that more than one nominal category may quite fre-
tact with ERIP inventors. In one sense, these catego-
quently be used to describe a particular inventor. In
ries form the basis for a motivational taxonomy. How-
such cases, the key to commercialization planning is
ever, they cannot be taken as an all-encompassing
found in a balanced understanding of complex motiv-
typology in the same sense as was described for the
ations involving one or more of the following motiv-
ERIP inventor typology offered earlier. These categ-
ational categories:
ories are not inclusive; they do not cover that majority
of workshop participants for whom the workshop
experience represents a straightforward step toward • Art t e c h n o l o g i s t - An inventor who seeks public
the market. These categories primarily describe those recognition of unique skills and knowledge
workshop participants who face conflict between their through the innovation process.
personal goals and the commercialization of tech- • Boss - - An inventor or entrepreneur who seeks the
nology under the rubrics endorsed in the ERIP work- lifestyle of the corporate executive as a primary
shops. motivation for pursuing the commercialization of
technology.
This inventor motivational taxonomy has, in fact, • Cathedral b u i l d e r - An experienced professional
grown out of the ERIP need for conceptual tools in engineer who perceives American 'business prac-
dealing with program participants who express reluc- tice' as mandating slipshod, inferior engineering.
tance to adopt what seem obvious, best-practice • C r u s a d e r - - A socially conscious inventor seeking

TechnevatJonVoL16 No.4 181


H.C. Livesay et al.

to use the innovation process as an instrument for choices of product definition, technical development,
social reform. market strategy, and organization. The choices inven-
@ Factor - - An inventor or entrepreneur held within tors face make movement toward commercialization
narrowly defined decision-making limits by legal highly elastic.
constraints or the limitations of a business relation-
ship. The same technology can be commercialized in the
• Grantsman--Laboratory research spinner for slow and steady growth of a family business, through
whom continued research support furnishes the the high-powered world of venture capitalists, or
only real innovation process goal. (NB: It is under license to corporate America. Moreover, in
important to distinguish between grantsmen and most cases, ERIP can legitimately support a particular
research entrepreneurs. See below.) technology under a wide variety of commercialization
• H o b b y i s t - - A n inventor or entrepreneur seeking scenarios. Given such circumstances, common sense
to avoid commitment of personal effort and suggests that the fastest and most effective technology
resources to the innovation process. deployment for ERIP-supported technologies is likely
• Houdini - - An inventor or entrepreneur who seeks to occur where the inventor or entrepreneur respon-
to enter the innovation process primarily to avoid, sible pursues a course that provides personal satisfac-
or escape, an unpleasant alternative. tion. Where possible, in other words, helping inven-
• N a r c i s s i s t - - A n industry-specific inventor seek- tors to realize their personal goals should help ERIP
ing peer recognition as a primary reward from the to meet its programmatic goals.
commercialization of technology.
• P i o n e e r - An inventor whose primary motivation
lies in the innovation process activity in itself. $2 V'~nettesi ~ moUvationalfactors
• The ' P r o ' - - A former corporate executive who Motivational factors can play a critical role in com-
defines the innovation process in simplistic terms. mercialization planning and ultimately in market suc-
• 'Prodigal-son' i n v e n t o r - - An inventor seeking to cess, a point that can be made clearly through brief
create a family business as a moral or ethical commentary on motivational factors as they appear
extension of private life. among ERIP inventors. Technical descriptions and
• Research entrepreneur--Laboratory researcher inventors' identities have been masked in the vig-
seeking a new, private-sector forum for research. nettes that follow, but otherwise the presentation of
the motivational factors summarizes the analysis
offered in three recent case studies of ERIP inventors.
In some respects these nominal categories overlay
the ERIP inventor typology discussed earlier. 'Nar- 'Carl Dever' is an inventor whose life story shows
cissists', for example, tend to be industry-specific consistent patterns of self-reliance and strong commit-
inventors. Likewise, both the academic grantsman and ment. Brought up in a solid middle-class and Mid-
the research entrepreneur are forms of 'grantsmen' as western family environment, Dever first showed his
described in the ERIP inventor typology. There are, independence when he chose the military over college
however, important differences between the ERIP in the early 1960s. On his return from Vietnam, he
inventor typology and the motivational factors defined once again decided against college and became a self-
here. 'Hobbyists', for instance, are defined by their professed 'hippie carpenter' seeking alternative life-
unwillingness to commit needed time, money, atten- styles in the pristine wilderness byways of the Amer-
tion, or knowledge to a specific project and can appear ican West. Twenty years in the construction of
in any of the five nominal categories that define the energy-efficient and environmentally benign housing
ERIP inventor typology. With other motivational fac- gave Dever a strong feel for the practical, day-to-day
tors such as are defined in the 'art technologist', realities of comfortable living in environmentally sen-
'cathedral builder', 'crusader', or 'boss', a lack of sitive areas. Over that time 'hippie carpentry' gave
overlay with any one category in the ERIP inventor way to 'yuppie contracting', and by the late 1970s
typology is not so important as the fact that in these Dever was roaming the West building environmen-
cases the two sets of categorizations speak to entirely tally benign housing in remote areas for those wealthy
different approaches to understanding ERIP inventors. enough to afford the luxury of comfortable living in
The ERIP inventor typology speaks to the common pristine wildernesses.
factors across inventors' life experiences; these
motivational categories seek to particularize attitudes Along with his knowledge in specialized areas
and personal approaches to the innovation process. involving modularized and self-contained housing
systems, Dever's commitment to environmental activ-
The value of exploring the particular and personal ism also grew during the 1970s. When he reached the
in inventors' motivations is found in the recognition point where he felt it was time to build his own home
that while there are commonly recognizable and settle down, he chose one of the most remote and
approaches to technology development and the inno- scenic areas in North America. Building his energy-
vation process, there are no universally accepted for- efficient, self-contained house entirely from recycled
mulas for success. Inventors and entrepreneurs must building materials, Dever took pride in doing the
make choices at each step in the innovation process: work himself. Not coincidentally, Dever's desire to

182 TNhNvalmn¥oL]6 No.4


Humanfactors and the innovationprocess

settle down more or less paralleled his development the 'pioneer's' desire to do it all justifies slow and
of the technology that would become his ERIP cumbersome handling of composite materials. His
invention--key components in a modularized, 'crusader' desire to see the technology employed in
environmentally benign housing system. environmentally 'pure' applications causes him to shy
away from industrial markets and markets for low-
Dever carried the patterns of his life into the cre- cost rural housing. Either motivational factor would
ation of his new business, which involved the manu- place serious restrictions on Dever's ability to reach
facturing and marketing of components in a plumbing sustainable market penetration in his commercializ-
system. He frequented yard sales and surplus auctions ation effort. In combination, they make it difficult to
to equip his office and shop. When the manufacturing predict whether Dever will ever achieve more than
of cabinets to house his equipment required laying- marginal success.
up composite materials, he taught himself new skills.
In selecting target markets, he has shied away from 'Arnold Smith' is another ERIP inventor for whom
mass production and low-cost housing and concen- his own motivational characteristics seem to pose
trated on the specialized, high-end housing niche in commercialization obstacles. In the ERIP inventor
his own geographical region. Rather than move his typology, Smith is a 'professional inventor'. He
manufacturing facility to an urban environment where defined his commercialization project in terms of a
he can find skilled labor, he has sought to develop market problem, and he has shown flexibility in
local labor resources. Overall, the story of Dever's adopting various technical approaches in seeking a
ERIP commercialization effort has shown patterns product solution. Smith clearly wants to get his pro-
that mark him both as a 'pioneer' and as a 'crusader'. duct to market, but seeks to do so through licensing.
In manufacturing, he seeks to do everything Smith is hostile toward the creation of a business. He
himself-- even when such an approach proves costly wants royalty income from his invention, and in fact
and time consuming. Such a drive marks him as a has received significant royalty income from other
'pioneer'. In marketing, he defines a narrow niche and products created in his career as an inventor. In short,
justifies his choice on the basis of his Smith shows every sign of the fact that he is a 'pro-
environmentalism--making him a 'crusader'. fessional inventor'.

From the perspective of the ERIP inventor The approach he has taken to commercializing the
typology, Carl Dever's work experience and the nat- ERIP technology mark his motivations as those of an
ure of his invention clearly mark him as an industry- 'art technologist'. Trained in one highly specialized
specific inventor. He is positive in his attitudes toward field of engineering, Smith is seeking to commer-
his technology and in his desire to reach the market, cialize a product in an industry that relies heavily on
but indifferent toward the idea of business, except as professional engineering that falls outside his expert-
the vehicle for carrying his technology to market. On ise. Smith argues that, for the specific problem his
the basis of the attributes associated with industry- technology addresses, his engineering expertise and
specific inventors, Dever would appear to show the theoretical knowledge are superior to the industry
characteristics that predict market success. Indeed, his standards. He has based his commercialization plan
technology has achieved sales. The significant feature on that assertion, consistently refusing to accept third-
of the Dever case, however, lies not in the fact of party evaluation from industry experts. Smith may be
sales, but rather in the limited level of sales, a lever correct in his assertions, but he has carried his cam-
still insufficient to sustain market presence. Dever's paign to convince the 'industry experts' of his
business is carried forward primarily by government superior knowledge far beyond the point where he is
grants and loans that he has stretched far beyond the simply working to establish and demonstrate the tech-
ordinary by his frugality. nical merit of his product. For Smith, the project to
commercialize has become a campaign to vindicate
Advisors, consultants, potential joint-venture part- his expertise and prove the industry experts wrong.
ners, and program officers in various foundations and Adoption of his technology in its target market
government agencies have all seen significant busi- depends heavily on acceptance among the industry's
ness potential in Dever's technology and the products professional engineers. As long as Smith persists in
that might flow from it. Yet the market potential is seeking vindication of his professional expertise
not being realized. Across a decade of technical against the industry's engineers, he is laying major
development and limited marketing Dever has obstacles in his own path.
resisted advice that would cause him to violate the
behavioral patterns expressing the motivational fac- 'John Miller' is a third ERIP inventor whose case
tors that mark him both as a 'pioneer' and as a 'cru- reveals the significance of motivational factors in the
sader'. Dever has resisted advice to sub-contract innovation process. Miller retired from a major cor-
manufacturing or to license his technology to an poration in the early 1980s after a long and successful
industry leader, even when the advice has been career. Rather than sitting back idle during his retire-
backed by offers of funding and support. Likewise, ment, however, Miller used his new freedom to start
he has resisted advice to move his manufacturing a small company that manufactured a novel piece of
facility or shift his market strategy. For this inventor, industrial process control equipment he had invented.

Tedmval~n VoL16 No.4


H.C. I ivesayet al.

As an 'industry-specific inventor', he knew what the because they simply have limited control over the
market required. Indeed, Miller's product did allocation of resources. 'Academic grantsmen' and
extremely well in start-up. This inventor, however, 'research entrepreneurs' form a special class of ERIP
refused opportunities to grow beyond a relatively inventors, and the need to give special attention to
small scale. these professional researchers is an issue of long-
standing importance to the program.
Case study research revealed Miller to be a 'prodi-
gal son' inventor; that is, he had created his business
in order to provide a livelihood for a ne'er-do-well
offspring who had reached middle age without ever
holding a steady job. Miller, the inventor, felt that if 6. IMPLICAllONSFORPROMO'I1NGTH£ SUCCESSFUL
he could create a small, easily managed business to COMMERCIALiZA'IIONOF INNOVATIOHS
support his offspring, he would be leaving the best The typology of inventors presented in this paper,
possible inheritance. The desire to stay small and to with its accompanying analysis of underlying inventor
keep this business small and simple, however, proved motivations, has implications both for the operation
impossible to realize. The inventor and his son earned of the ERIP and for the larger arena of technology
a considerable income from the business over several transfer. For the program, it underlines the importance
years, but the nature of the product was such that the of attitudes toward the market, and argues strongly
business had either to grow or to die. Faced with that for priority in processing and funding for 'industry-
choice, Miller chose to close the business, and the specific inventors', 'professional inventors', and
technology disappeared from the market. 'entrepreneurs with technology'. On the other hand,
support for 'grantsmen' and 'inveterate inventors'
'Prodigal son' inventors are committed to a family should be staged conditional upon demonstrable
business and usually set definite growth limits. These evidence of commitment to commercialization, pref-
inventors are almost always 'industry-specific inven- erably in the form of a joint venture to provide the
tors' whose lifetime savings are sufficient to under- indispensable assistance of an energetically entre-
write a start-up. They tend to have very high success preneurial partner.
rates as long as the businesses they start follow the
growth trajectories they plot. If the offspring leave the
business, however, or if the business must grow For technology transfer professionals beyond DOE,
beyond the scale they've defined, 'prodigal son' the typology may ultimately provide a means of cate-
inventors are likely to abandon a project rather than gorizing inventors seeking assistance, clearly argues
pursue any other course. They take a calculated for a prioritization of resource allocation, and points
approach to the innovation process, and they appear to to strategies to deal with members of the disparate
enjoy considerable success as measured in their own categories. For example, professional inventors, anxi-
terms. Indeed, as a working hypothesis, it is even ous to profit but indifferent to creating a business, will
possible to suggest that they may be among the most neither need nor seek venturing advice, but will
successful group of ERIP inventors. Certainly, as a actively push forward along promising paths to
possible research topic, the question of whether 'fam- licensing. Experienced entrepreneurs with technology
ily businesses' enjoy significantly greater success may lack nothing but capital, and would make good
among small business and independent inventors is use of it, while funds advanced to an inveterate inven-
one well worth pursuing. tor might actually retard prospects of commercializ-
ation.
These categorizations of participants in Commer-
cialization Planning Workshops suggest numerous
and diverse approaches to defining the success and Finally, for firms seeking new technologies as
failure of ERIP participants. As the 'Smith' case sug- sources of innovation, the typology suggests that
gests, 'art technologists' would seem to have only inventors, like professional R&D managers,
minimal chances of success unless they come to entrepreneurs, and venture capitalists, come in several
accept the need for third-party verification from identifiable varieties. Understanding these
recognized professionals. The 'boss' and the 'pro' d i f f e r e n c e s - especially in terms of motivation and
both want to overcommit scarce resources to overhead definition of s u c c e s s - might catalyze a positive
and elaborate organizational formation. 'Crusaders' relationship from which could eventuate profitable
need to focus on manageable projects. 'Cathedral market entry of new products and services. In fact,
builders', 'pioneers', and 'hobbyists' all have distinc- the Energy-Related Inventions Program offers several
tive difficulties with team-building and working with examples of such success in which the entrepreneur-
outsiders. 'Narcissists', 'hobbyists', and the 'Houdini' ing partner's sensitivity to the inventor's human as
fail to find appropriate levels of personal well as financial needs clearly made the difference
commitment--the 'narcissist' and 'hobbyist' show between success and failure. Logically the same sen-
reluctance to commit, the 'Houdini' is too willing to sitivities characterize inventors at large, and thus the
push forward on the basis of inadequate resources. ERIP-based typology has relevance in the wider
'Factors' suffer from a related, but special problem world beyond the program.

184 Tedlileva'denVd. 16 No.4


Humanfactors and the innov on process

els for distinguishing innovative and noninnovative


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Khan, A.M. and Manopichetwattana, V. (1989). Mod- of new technologies.

TechnovationN , 16 No.4
H.C. Livesay et al,

Marilyn Brown is Deputy Director of the David Lux is Associate Professor of History
Energy Efficiency and Renewable Energy at Bryant College in Smithfield, Rhode
Program at Oak Ridge National Laboratory Island. Prof. Lux specializes in the history
in Oak Ridge, Tennessee. Dr Brown's of science and technology, conducting
research has focused on issues surrounding research on sources of technology and the
the commercialization of new energy tech- innovation process.
nologies and frameworks and methods to
evaluate energy conservation programs.

186 TedmvaiionVol.16 No.4


'I,ANSLATIONSOF ABSTRACTS

de 48 empresas nuevas que recientemente abrieron qui sous-tendent les choix des inventeurs au cours du
sus puertas en Korea. dEveloppement de leurs technologies. Les motivations
des inventeurs doivent ~tre prises en consideration par
Los resultados de este an~ilisis demuestran que el les personnels d'encadrement charges des pro-
rendimiento correspondiente tiende a ser elevado grammes d'innovation, car leurs succ~s exigent un
cuanta mds formaci6n y experiencia tenga el empresa- certain degrE de chevauchement entre les buts fixes
rio en el campo especffico de negocios. Sin embargo, l'avance et la definition personnelle de l'inventeur de
el rendimiento tiende a ser bajo cuando un empresario ce qu'est le succEs.
nada m~is tiene experiencia de arranque de negocio,
de administraci6n y de alto crecimiento sin tener una Ces deux typologies peuvent aider ces persoianels
formaci6n acadEmica. d'encadrement a manier les ressources rares des
inventeurs avec un fort potentiel de rEussite commer-
Se percibe un efecto similar en el crecimiento de ciale. Ce papier indique aussi les diffErents types
la empresa. E1 empresario con conocimiento profe- d'assistance qui seront les plus instrumentales afin
sional del producto, adquirido a travEs de su experien- d'accE1Erer la commercialisation des nouvelles tech-
cia previa relacionada con ese producto, tiene un nologies.
efecto positivo sobre el crecimiento. Sin embargo, si
el empresario tiene experiencia de arranque de nego- La capacit6 de ces typologies h expliquer les taux
cio, de administraci6n y de alto crecimiento, pero le de succEs dans le dEveloppement commercial de tech-
faltan conocimientos de negocios, el efecto en el cre- nologies nouvelles est illustrEe par l'utilisation de
cimiento es mils bien negativo. donnEes provenant des petites entreprises et des
inventeurs indEpendants ayant particip6 au Pro-
Podemos entonces concluir que un buen entendimi- gramme des Inventions en relation avec l'Energie
ento del producto es imprescindible para el 6xito del [Energy-Related Inventions Programm (ERIP)].
negocio, mientras que lanzarse a un negocio nuevo L'ERIP est un programme fEdEral qui fonctionne con-
nada mils con una experiencia previa limitada rela- jointement avec le Department of Energy amEricain
cionada con temas de administraci6n puede ser pelig- et le National Institute of Standards and Technology
roso y llevar a una empresa al fracaso. et est conqu pour soutenir le dEveloppement d'inven-
tions non nuclEaires h fort potentiel afin d'Economiser
de l'Energie.
Human factors and the innovation
MenschlicheFaktorenund der Innovationsproze8
process
H.C. Livesay, D.S. Lux and M.A. Brown
Abriss
Technovation, 16 (4)(1996) 173-186 Das Ziel dieser Arbeit besteht darin, zwei Typolo-
gien menschlicher Faktoren, die uns helfen, den tech-
nischen Innovationsprozel3 zu erklaren, zu beschre-
Facteurs humainsel processusd'innovaUon iben und ihre Vorhersagekraft zu illustrieren. Die
erste Typologie definiert fUnf Kategorien von Erfind-
ern basierend auf der Erfolgsansicht der Erfinder und
R um6 ihrer entsprechenden Einstellung zu Technologie,
Marktzugang und Firmengrtindung. In abnehmender
Le but de ce papier est de dEcrire deux typologies Reihenfolge yon wahrscheinlichem technischen Inno-
de facteurs humains qui puissent permettre d'ex- vationserfolg sind diese fiinf Typen "Unternehmer mit
pliquer le processus technique d'innovation et d'il- Technologie", "industriespezifische Erfinder", "pro-
lustrer leurs potentiels prEvisibles ~ chacune. fessionelle Erfinder", "Stipendiaten" und
'Gewohnheitserfinder". Die zweite Typologie klassi-
La premiere dEfinit cinq categories d'inventeurs et fiziert die Motivation, die der Wahl der Erfinder bei
se base sur la faqon dont ils envisagent le succEs et der Entwicklung ihrer Technologien zugrundeliegt.
les attitudes correspondantes qu'ils adoptent face h la Erfindermotivation mul3 von Managern von Inno-
technologie, h la pEnEtration du marchE et la creation vationsprogrammen berticksichtigt werden, da der
d'une entreprise. En faisant diminuer l'ordre de Erfolg eines jeden Innovationsprogramms erfordert,
succ~s prEvisible, on peut parler de cinq types diffE- dab es ein gewisses AusmaB an Uberschneidung
rents: les entrepreneurs avec technologie, les inven- zwischen den Zielen des Programms und der Erfolgs-
teurs spEcifiques ?~ l'industrie, les inventeurs pro- definition des Erfinders gibt. Diese Typologien
fessionnels, ceux qui sont finances par l'Etat et les kEnnen Managern von Innovationsprogrammen
inventeurs invEtErEs. helfen, knappe Ressourcen in Richtung der Erfinder
mit der grOl3ten Wahrscheinlichkeit von kommerziel-
La seconde typologie caractErise les motivations lem Erfolg zu lenken. Es zeigt auEerdem die Art von

212 TedalovaSonVoL16 No.4

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