THE 7

HABITS OF
HIGHLY
EFFECTIVE
PEOPLE
INSIDE-OUT

Character Personality
Ethic Ethic
 INSIDE-OUT

Character Personality
Ethic Ethic
Integrity, humility, fidelity,
temperance, courage, justice,
patience, industry, simplicity,
modesty and the Golden Rule
INSIDE-OUT

Character Personality
Ethic Ethic
Success became more a function
of personality, of public image,
attitudes and behaviors, skills and
techniques that lubricate the process of
human Interaction.
 The Power of
Paradigm
Means a model, theory,
perception, assumption or
frame of reference
 The Power of
Paradigm
It is the way we “see” the world —
not in terms of sight, but in
perceiving, understanding,
interpreting
A New Level
of Thinking
 A New Level
of Thinking
The significant problems we face cannot
be solved at the same level of thinking
we were at when we created them
 We need a new level of thinking — a paradigm
based on the principles that accurately describe the territory
of effective human being and interacting — to solve
these deep concerns.
 Knowledge
(What to, Why to)

HABITS

Skills Desire
(How to) (Want to)
 Habits have a
tremendous gravity
pull
The Maturity
Continuum
 The Maturity
Continuum

dependence is the paradigm

of you — you take care of me; you come through for
me, you didn’t come through; I blame you for the results.
The Maturity
Continuum

Independence is the paradigm of I — I can do it; I

am responsible; I am self-reliant; I can choose.
The Maturity
Continuum

Interdependence is the paradigm of we — we can do

it; we can cooperate; we can combine our talents and
abilities and create something greater together.
 Be Proactive
Habit
1

“You are respons-able: able to choose your response!”

Highly proactive people do not blame circumstances,
conditions or conditioning for their behavior

Reactive people are often affected by their

physical environment.
 You can choose your language

Reactive: Proactive:

I must I prefer
If only I will
They made me I choose
If I had I can be
Circle of influence

Circle of Concern
 Within our Circle of Concern are
some things over which we have no control and
some we can do something about.
Circle of influence

Circle of Concern
 Circle of influence

Circle of Concern
We could separate those from things in which we
have no mental or emotional involvement by creating a
“Circle of Concern.”
Circle of Concern

PROACTIVE FOCUS
(Positive energy enlarges the
Circle of Influence circle of Influence)
 REACTIVE FOCUS
(Negative energy enlarges
Circle of Influence the circle of Influence)
 The problem we face in one of
three areas

1. 2. 3.
Direct control Indirect control No control
 The problem we face in one of
three areas

1. 2. 3.
Direct control Indirect control No control
 The problem we face in one of
three areas

1. 2. 3.
Direct control Indirect control No control
 The problem we face in one of
three areas

1. 2. 3.
Direct control Indirect control No control
Proactivity: The 30-
Day Test
Proactivity: The 30-
Day Test
For 30 days, work only in your Circle of Influence.
Make small commitments and keep them.
Habit
2 Begin With the End in Mind

To begin with the end in mind means to start with a

clear understanding of your destination
Habit
2 Begin With the End in Mind

“Begin with the end in mind” is based on the principle

To begin with the end in mind means to start with a
that all things are created twice. There is a mental or
clear understanding of your destination
first creation, and a physical or second creation.
Habit
2 Begin With the End in Mind

To begin with Look atinamind

the end business:
means to start with a
clearto
If you want understanding of your destination
have a successful enterprise, you
must clearly define what you’re trying to accomplish.
 Security

Wisdom CENTER Guidance

Power
 Security

Your sense of worth, identity, emotional

anchor, self-esteem, basic personal strength or lack of it.

Wisdom CENTER Guidance

Power
 Security

Wisdom CENTER Guidance

Your source of direction in life, an internal
frame of reference that includes standards or principles
or implicit criteria that govern moment-by-moment
decision-making and doing.

Power
 Security

Wisdom CENTER Guidance

The faculty or capacity to act, the strength

and potency to accomplish something.
Power
 Security

Wisdom CENTER Guidance

Your perspective on life, sense of balance,

judgment, discernment, comprehension.

Power
 The key to the ability to change
is a changeless sense of who you are,
what you are about and what you value
 Put First Thing
Habit
3
First

Things which matter most must never be at the

mercy of things which matter least.
Goethe
 Take a few minutes and write down a short answer to
each of these two questions:

1.What one thing could you do (that you aren’t doing

now) that if you did on a regular basis would make a
tremendous positive difference in your personal life?

2.What one thing in your business or professional life

would bring similar results?
 The Power of Independent Will

Independent will makes effective self-management possible.

Effective management is putting first things first.

If you are an effective manager of your self, your

discipline comes from within; it is a function of
your independent will.
Four Generation of Time Management

The first generation is made up of notes and

First checklists, an effort to give some semblance of
Second
generation recognition and inclusiveness
generation to the many
demands placed on our time and energy.
Notes & Calendar &
Checklist Appointment book

Third
Fourth
generation
Generation

Not to manage time, but Prioritization of

to manage ourselves clarifying values
 Four Generation of Time Management

The second generation of time management

First Second
consists of calendars and appointment books,
generation generation
reflecting an attempt to look ahead, to schedule
events and future activities.
Notes & Calendar &
Checklist Appointment book

Third
Fourth
generation
Generation

Not to manage time, but Prioritization of

to manage ourselves clarifying values
Four Generation of Time Management

First Second
generation generation

Notes & Calendar &

Checklist Appointment book

The third generation focuses on the prioritization

Fourth
Third
generation
ofGeneration
clarifying values.

Not to manage time, but Prioritization of

to manage ourselves clarifying values
Four Generation of Time Management

First Second
generation generation

Notes & Calendar &

Checklist Appointment book

Fourth Finally, the fourth generation

Third is an emerging generation
Generation that recognizes that generation
the challenge is not to manage
time, but to manage ourselves.
Not to manage time, but Prioritization of
to manage ourselves clarifying values
Four Generation of Time Management

First Second
generation generation

Notes & Calendar &

Checklist Appointment book

Third
Fourth
generation
Generation

Not to manage time, but Prioritization of

to manage ourselves clarifying values
 Urgent Not Urgent

I II . Preparation
. Crisis
.
Important

. Pressing problems Prevention

. Deadline-driven projects, . Values clarification
meetings, preparations . Planning
. Relationship building
. True re-creation
. Empowerment

III . Interruptions, some IV

. Trivia, busywork
Not Important

phone calls . Some phone calls

. Some mail, some reports
. Time wasters
. Some meetings
. “Escape” activities
. Many proximate,
. Irrelevant mail
pressing matters . Excessive TV
. Many popular activities
i RESULT: ii
Stress
Burnout
iv
Crisis Management
Always putting out fires

iii
i ii
iii RESULTS:
iv
Short-term focus
Crisis Management
Reputation-chameleon character
See goals and plans as worthless
Feel victimized, out of control
Shallow or broken relationship
i ii
iii RESULTS: iv
Total responsibility
Fired from jobs
Dependent on others
or Intuitions for basics
i ii
RESULTS:
Visions, Perspective
Balance
Discipline
Control
Few Crisis
 Delegation

Gofer Stewardship
Delegation delegation
 Delegation

Gofer Stewardship
Delegation delegation

One-on-one supervision. "Go

for this, do this, do that, and tell me when it’s done.”
 Delegation

Gofer Stewardship
Delegation delegation
Focuses on results instead of methods. It makes individuals
responsible for results and takes more time in the beginning
than gofer delegation, but it’s time well invested.
 4 Think Win/Win
Habit

We have committed the golden rule to memory:

Let us now commit it to life.
Edwin Markham
 High
CONSIDERATION

Lose/Win Win/Win

Lose/Lose Win/Lose
Low

Low High
COURAGE
 Habit
5 Understand, then to be Understood

“Seek first to understand” involves a deep shift in paradigm.

We typically seek first to be understood. Instead,
most people listen to the reply

‘Seek first to understand’ involves a

deep shift in paradigm.
Edwin Markham
Character & Communication

Character is constantly radiating,

communicating
Empathic Listening
 Empathic Listening
As you learn to listen deeply to other people, you will
discover tremendous differences in perception.
 Empathic Listening
Empathetic listening is powerful because it gives you
accurate data to work with. It takes time, but nowhere near the time
that it takes to back up and correct misunderstandings
when you’re already miles down the road.
 The essence of seeking first to
understand and making effective
presentations

Ethos Logos Pathos

 The essence of seeking first to
understand and making effective
presentations

Ethos Logos Pathos

your personal credibility, the
trust you inspire.
 The essence of seeking first to
understand and making effective
presentations

Ethos Logos Pathos

your empathetic side, showing you are
in alignment with the emotional thrust of another
person’s communication.
 The essence of seeking first to
understand and making effective
presentations

Ethos Logos Pathos

the reasoning part of the presentation.
 6 Synergy
Habit

“The whole is greater

than the sum of its parts”
Exercising all the other habits prepares us for the habit
of synergy.

1 1 3
 Levels of Communication
High

Synergistic
Respectful (Win/Win)
TRUST (Compromise)

Defensive
(Win/Lose or Lose/Win)
Low
Low High
COOPERATION
Force Field Analysis

Restraining Forces

Driving Forces
 Sharpen the Saw
Habit
7

“Sometimes when I consider what tremendous

consequences come from little things … I am tempted
to think … there are no little things”
Bruce Barton
Physical
Social/Emotional
Mental
Spiritual
 1
4 Self
Awareness
2
Unique Conscience
Human
Endowments
3
4
Will Power or
Power of
Imagination

Independent Will
 A BREAK FROM
TRADITIONAL WISDOM
Paradigm Shift TOWARD
7 HABITS PRINCIPLES

We are a product of our environment We are a product of our choices to our

and upbringing.
Habit 1 environment and upbringing.

Values are self-chosen and provide

Society is the source of our values Habit 2 foundation for decision making.
Values flow out of principles
Reactive to the tyranny of the urgent. Habit 3 Actions flow from that which is important
Acted upon by the environment.
Win-lose. Habit 4 Win-win.
One-sided benefit. Mutual benefit
Fight, flight, or compromise when Habit 5 Communication solves problems
faced with conflict
Differences are threats.
Independence is the highest value. Habit 6 Differences are values and are
Unity means sameness. opportunities for synergy.

Entropy. Habit 7 Continuous self-renewal and

Burnout on one track - typically work.
self-improvement.
 Personal Immune System
Time wasters Duplicity

Live the Seven Habits

Interruptions Unkindness
Spend time Maintain reserve
in Quadrant II capacity
Be resilient Violated
Pressing Follow correct
problems principles Empower and expectations
serve others
Control own life Communicate
Crisis Empathically Outside stress
Maintain high and pressures
Emotional Bank Synergize with
Account with self others using a
and others win-win approach
Choose your
Path
Thank
You