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  • Customer Service Team.

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    Rio
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    The document contains a list of 27 total members of a CS (customer service) team including their designation, dates of joining and resigning if applicable, phone numbers, blood groups, days off, shifts, and backup responsibilities. It provides contact details and work schedules for the customer service associates and executives.

    Original Description:

    Customer service demo report. How customers are being approached.

    Original Title

    Customer service team.

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    The document contains a list of 27 total members of a CS (customer service) team including their designation, dates of joining and resigning if applicable, phone numbers, blood groups, days off, shifts, and backup responsibilities. It provides contact details and work schedules for the customer service associates and executives.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    8 views8 pages

    Customer Service Team.

    Uploaded by

    Rio
    The document contains a list of 27 total members of a CS (customer service) team including their designation, dates of joining and resigning if applicable, phone numbers, blood groups, days off, shifts, and backup responsibilities. It provides contact details and work schedules for the customer service associates and executives.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 8

    Total CS

    CDBD members- 27 Designation Date of Join Date of Resign Phone

    1613 Shad ibn mohammad In-charge 1951166040

    2209 Azmeri Rahman In-charge 1731530809

    2211 Nabila Hossain CS executive 1884413634

    2308 Mushfiqur Rahman CS executive 9/4/2019 6/2/2020 19141593184

    2224 Saikh Imtiaz Siddique CS executive 1928473274

    2215 Amit Roy CS executive 1650088034

    2311- Chinmoy Paul CS executive 17-04-2019 4/2/2020 1923069848

    2290- Kazi Ferdous Imam CS executive 1716472012

    2235- Nur Alam CS executive 15-03-2019 14-02-2020 1714999061

    2362- Siam ur Rahman CS executive 1675771175

    611- Al-mamun CS executive 1841152634


    2135- Jannatun Nahar CS associates 1718464570

    2254- Shahed Un Nabi CS associates 1762583459

    2431- Md. Parvez Hossain CS associates 1993520746

    2576- Sadia Sultana CS associates 1521234700

    Asma Ul Husna
    2549- Prottasha CS associates 1533083962

    2577- Ariful islam CS associates 1790303495


    2145- Ayesha Alam CS associates 1993520746
    Hasibur Rahman
    2383- Fahim CS associates 1715510227
    2350- MD umar faysal CS associates 1718464570

    Moklesur Rahaman
    2232- Rabby CS associates 1841152634

    2821 Jaynaf Mallik Nesha CS associates 1516107168


    Sanoara Bintey Siraj
    2822 Usha CS associates 1715510227
    Farjana Sultana
    2625 Shuvra CS associates 1983390866

    2628 Pappu Shaha CS associates 1965566776

    3019 Nushrat CS associates


    MD-Shahabuddin
    3075 Khan CS associates 1718209436
    Shift(morning,E Core
    Blood group Day Off vening,Night) Work Backup Responsbilies

    Handle Cs
    O+ Saturday All Shift Team
    Handle Cs
    O+ Friday All Shift Team

    Wednesda Handling
    B+ y Morning Hot line.
    Handling
    O+ Friday Morning Hot line.

    B+ Saturday Evening Live chat Incharge backup.

    Sunday Evening Hot line Incharge backup.

    B+ Saturday Evening Hot line

    O- Sunday Evening Live chat

    Tuesday Evening Hot line


    Live chat,
    A+ Saturday Night Hot line Handling Alarm.

    Live chat, Handling Alarm.+Incharge


    O+ Friday Night Hot line backup Night shift.
    AB+ Monday Morning Hot line
    Both shift -
    Thursday Backu up for Hot
    O+ line Hot line
    Both shift -
    Thursday Backu up for Out
    AB+ going. Handling Alarm.
    Wednesda
    B+ y Morning Out going

    Wednesda Handling Alarm+Incharge


    O+ y Morning Live chat backup

    B+ Sunday Night Live chat


    AB+ Monday Morning Live chat
    A+ Friday Evening Out going
    AB+ Saturday Evening Out going
    Both shift-
    Backup for Live
    O+ Friday chat Li ve chat

    B+ Tuesday Morning out going

    A+ Thursday Morning Live chat Incharge backup

    A+ Sunday Morning Out going

    Tuesday Evening Out going

    Monday Morning Out going

    Tuesday Evening Live chat

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