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com

MODULE 3
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EMPLOYEE COMMUNICATI
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MEANING
om

“People with diverse backgrounds,

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different cultures, varied qualifications, diffe

ke
an

experiences and unique skills- all, when tak

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together, form the greatest assets of an

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w
w

organization, force that holds them togethe

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know as employee communication or empl

relation “.

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ROLE OF EMPLOYEE
COMMUNICATION
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To start
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tR

On the job working condition

irs
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Rewards and recognition

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Work stoppage or termination

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CONCEPT OF ORGANIZATIONAL CUL

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“Organizational culture is the

an
tR

of assumptions, beliefs, values, and n

irs
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that are shared by an organization’s

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w
w

members”.

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ESTABHLISHING COMMUNICATION PO
Set up a committee
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Consult stakeholders
ke
an
tR

Devise draft policy

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Set policy implementation date

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Monitor and review

Consider creating and distributing policy

manual

Ensure effectiveness
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ORGANIZATIONAL CHANG
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“ Organizational change is the

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implementation of new procedures an

an
tR

technologies intended to realign an

irs
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organization with the changing deman

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w
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its business environment and to capit

business opportunities”.

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IMPORTANCE OF EMPLOY
COMMUNICATION
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Customer services
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Morale
tR
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Input
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Efficiency
performance

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SPECIAL EMPLOYEE COMMUNICAT

SITUATIONS
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Unions in the workplace environment

tR
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Public relations in collective bargainin

.F
w
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Communicating employee benefits

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MEDIA OF EMPLOYEE
COMMUNICATION
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Media of employee communication

ke
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explains how to get the employer’s ac

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to their employees.
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OBJECTIVES OF INTERNA
MEDIA
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Employees understand their role in th

ke
an

organization
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Clarification of management policies

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Employee well being and safety

Recognition of employee achievemen

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FACTOR AFFECTING
INTERNAL MEDIA
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Timing
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Significance
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tR
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Noteworthiness/ Newsworthiness
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Human interest
w

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CONTROLLING INTERNAL MED

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Sending company newsletter

r.c
ke

Choosing a common tool for all comp

an
tR

chats
irs
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w

Storing and sharing media at one plac

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Conducting conference calls from one

secure phone number
Manage projects from one dashboard

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OCCASIONAL AND SPECIAL ME

Leaflets
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Booklets
r.c
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Catalogues
tR
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Envelop enclosures
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Posters and billboards

Bulletin boards
Information rack
Message displays
Electronic media
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RULES OF EFFFECTIVE
EMPLOYEE RELATIONS
om

Employees must be told first

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ke

Tell the bad news along with the good

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tR
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Ensure timeliness
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Employees must be informed on subj

w

they consider important

Use the media that employee trusts

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om

THANK YOU
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