HEALTH EDUCATION INDIVIDUAL WORK

(Review of Article and Knowledge Supplementation)

Name: Manuel III Miguel L.Rafanan
Date and Time:
Corrected by:
Instructor: Mr. Enriquez

Based on the Learning Materials you have read briefly answer the following questions.

What is Quality Improvement and how does it make health care services more
effective?
Quality improvement is the working action of every person to implement measurable changes, to
make health services more effective, safe an people centred also it supports the identification of
various gaps and produce solutions to address the identified gaps create a potential service
deliver bottlenecks

Why do you think it is important for us to allow patient to take on Satisfaction Surveys, What can we
benefit from it and what impact does it have in delivering health care services.

We can get an effective conclusion and using a satisfaction surveys act we can understand the
need of our patient and improve our comprehensive health care services.

Provide an example, screen shot or illustration of the following Quality Tools in Health Care and explain
briefly what it is for.
Patient Satisfaction Survey

The patient satisfaction survey for the Unified Medical Group Association questionnaire was developed
in 1994 and is used to assess satisfaction with care and health-related quality of life of patients of the
Unified Medical Group Association, which merged with the Unified Medical Group Association
(UMGA) to form the American Medical Group Association
Patient satisfaction Questionnaire and Scoring Instructions

The patient satisfaction questionnaire covers 50 items that assess satisfaction in six areas: technical
quality, interpersonal manner, communication, financial aspects of care, time spent with the physician and
accessibility of care. RAND Health also provides scoring instructions for the questionnaire.
Service Administration Survey

The service administration survey may help health centers gauge worker and patient satisfaction. The tool
was developed after federally funded health centers expressed support for a standardized patient
assessment tool.
 HEALTH EDUCATION INDIVIDUAL WORK
(Review of Article and Knowledge Supplementation)
Name: Manuel III Miguel L.Rafanan
Date and Time:
Corrected by:
Instructor: Mr. Enriquez

Given the WHO guidelines for Assessment Tool for Health Quality Improvement. Fill in the following
information.

Type of Quality Tool Description Positive Outcomes

Training
The training tools provide a reference
Point to which actual practice can be
Compared and evaluated.
Guidance and mentoring emphasize
Guidance and Mentoring on directing and advising an individual
in terms of knowledge and skills for
development.
-This tool will provide quality
improvement in nursing training.
and at the same time gives impact
and effectiveness on your job as a
Nurse in the future.
- learn knowledge and skills
- improve knowledge and skills

Manual A manual contains information - learn and develop knowledge and skill
- improve critical thinking
regarding scientific facts and
procedures together with case studies
of different scenarios and conditions

Assessment Tool Assessment tool helps in identifying an - help an individual know what one
individual’s knowledge and skills which may
also determine the strengths and weaknesses
-improve knowledge and skills

Advocacy
Advocacy is used to tackle information for - gain awareness
further understanding about a topic

- increase understanding of a topic

- have useful insights
What is the importance of using Quality Tools in promoting a better health care delivery for patients?
It is very useful in nursing practice and it will help to develop an individual’s skill and knowledge also the
quality tools helps the health providers to develop their skill action and provide better health care
 HEALTH EDUCATION INDIVIDUAL WORK
(Review of Article and Knowledge Supplementation)
Name: Manuel III Miguel L. Rafanan
Date and Time:
Corrected by:
Instructor: Mr. Enriquez

Case Study

Mr. Brodmann is a 32-year-old Filipino American migrant living alone who arrived at the Emergency
Department at Winchester Medical Center brought by the Ambulance because he broke his left ankle.
He stated that he twisted and broke his ankle between while playing basketball with his friends. After
almost 4 weeks, the Doctor has advised for the patient to be discharged from the hospital and will be
monitored out patient.

Patient History
- Former smoker: patient reports having a history of smoking cigarettes as well as marijuana,
but no longer smokes.
- Has been always healthy, first time to be admitted in the Hospital, First Surgery
-
Medical Status While at the Hospital

- An x-ray was ordered on the patient’s left ankle and show a closed fracture.
- Patient was operated and the fracture was addressed. He is in foot traction 2 weeks post op
-The swelling in his left leg has not fully subsided yet and his pain score is from 7-9 intermittently
-Patient continuously complained of back pain regardless of positioning while staying at the
hospital
saying he's not comfortable with the bed.
-Patient is Anxious that he may not be able to walk again or play basketball with his friends and
said he has no one to be with.
Provided the patients History and Medical Record, what are your discharge recommendations using
METHOD Technique?
Medicine Anti-inflammatory pain medications will reduce
the pain and combat the swelling. Several are
available over-the-counter, such as ibuprofen

Exercise Ankle circles. Ankle circles help with range of motion. ...
Achilles stretches
Towel stretches. ...
Band stretch
Standing calf stretch
Standing soleus stretch
Cross leg ankle stretches
Chair Pose

Treatment Cold compress to reduce swelling, inflammation, and to

Control the pain.

Health Education Bones are the hardest tissues in the body and when broken,
take about six weeks for bones to heal. It may take longer for
ligaments or other soft tissues to heal as well.

Out Patient Check up Assuming the bone is healed well, the patient is then allowed
to start weight bearing and to begin physical therapy. Patients
will generally have six weeks of physical therapy or more if
required.

Diet Patient must have a diet rich in protein and calcium

to help build new and strong bones for faster
healing of the fracture. These can obtained from
meat, fish, milk, cheese, cottage cheese, yogurt,
nuts, seeds, beans, soy products, and fortified
cereals.

Spirituality Engagement in spiritual activities may be limited due to the

patient’s condition