LESSON PLAN & COURSEWORK DETAILS TRIMESTER 1920

WEEK DATE TOPICS Activities (Hours) REMARKS

E-Learning Lecture Tutorial Lab (Class Replacement/
Public Holiday)
1. 18 Introduction to Business Blended Lecture and
November Communication: Learning Class
– 24  Understanding (1 hour) activities
November (2 hours)
communication skills
2019
and processes;
Communicating in
organisations;
Improving listening
skills
(3 hours)

2. 25 Introduction to Business Blended Lecture and

November Communication: Learning Class
–1  Mastering nonverbal (1 hour) activities
December (2 hours)
communication skills;
2019
Understanding cultural
and intercultural
communication
(3 hours)

3. 2 Introduction to Business Blended Lecture and Selection and

December Communication: Learning Hands-on approval of topic for
–8  Professionalism at (1 hour) activities written project
December (2 hours)
Work: business
2019
etiquette and ethics.
Principles of effective
communication in
interpersonal process
(3 hours)

4. 9 Written Communication: Blended Lecture and Written Project:

December  Principles of Writing Learning Hands-on Submission of
– 15 (1 hour) (1 hour) activities Report Proposal
December (2 hours)
2019
 Business Reports *11 December (Wed)
(2 hours) – Sultan of
Selangor’s Birthday
(Selangor)

5. 16 Written Communication: Blended Lecture and Replacement Class

December  Business Reports Learning Hands-on (Cyberjaya only)
– 22 (3 hours) (1 hour) activities
December (2 hours)
2019
6. 23 Communication in the Blended Lecture and *25 December (Wed)
December Digital Age: Learning Class – Christmas
– 29  Digital media: digital (1 hour) activities
December (2 hours)
media for business
2019
communication; email,
instant messaging and
text messaging,
website content and

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 podcasting; Social
media: business
communication uses of
social networks
(3 hours)

7. 30 Communication in the Blended Lecture and Oral project: Job

December Digital Age: Learning Class advertisement due
2019 – 5  Social media: social (1 hour) activities for approval
January (2 hours)
networks, social
2020
media etiquette; *1 January (Wed) –
Visual media: power New Year
of images, selecting
visual to present Replacement Class
information and data (1)
(3 hours)

8. 6 January Business Blended Lecture and Replacement Class

– 12 Communication Skills: Learning Class (2)
January  Presentation skills, (1 hour) activities
2020 (2 hours)
incorporating
technology in
presentation,
embracing the
backchannel, giving
presentation online (3
hours)

9. 13 Business Blended Lecture and Written project:

January – Communication Skills: Learning Hands-on Report submission
19  Visume (3 hours) (1 hour) activities due
January (2 hours)
2020

10. 20 Business Blended Lecture and *25 & 26 January

January – Communication Skills: Learning Hands-on (Sat & Sun) –
26  Job interview skills (3 (1 hour) activities Chinese New Year
January (2 hours)
hours)
2020

11. 27 Business Lecture and *27 January (Mon) –

January – Communication Skills: Hands-on Chinese New Year
2  Formal and Informal activities Replacement
February (1 hour)
meeting skills; Video
2020
conferencing (1 hour)

Written Communication: Blended Lecture and

 Resume (2 hour) Learning Class
(1 hour) activities
(1 hour)

12. 3 Written Communication: Blended Lecture and Oral project: Video

February  Formal letters Learning Hands-on Resume submission
–9 (3 hours) (1 hour) activities due
February (2 hours)
2020 Replacement Class
(3)

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13. 10 Written Communication: Blended Lecture and Replacement Class
February  Formal letters Learning Hands-on (4)
– 16 (1 hour) (1 hour) activities
February  Emails (2 hours) (2 hours)
2020

14. 17 Written Communication Lecture and

February Skills: Discussion
– 23  Memo (1 hour) (3 hours)
February  Revision (2 hours)
2020

15. 24 STUDY WEEK

February
– 1 March
2020

16. 2 March – EXAM WEEK

8 March
2020

17. 9 March – EXAM WEEK

15 March
2020

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 Faculty of Applied Communication (FAC)
Coursework Specifications: Mapping LOs to Coursework Assessments
Trimester: 2, 2019/2020

Assessment Component

Final
Project Project Examination
LO Description Domain Level
(30%) (20%) (50%)
Group Group Written
examination

1 Apply the principles of Cognitive 3

effective communication in
√
various workplace contexts

2 Demonstrate effective oral Affective 3

communication skills √

3 Apply effective writing skills Cognitive 3

in workplace communication √ √

Coursework I
Project: 30%
CLO2 Demonstrate effective oral communication skills

This project is aimed to assess students’ articulatory skills and ability to present themselves effectively to
the prospective employer. Each student has to produce a 2-3 minute short video resume for employment
purpose.
Students choose any valid advertisement from the latest ENGLISH newspaper, magazines, Internet etc
and produce a visume for the position. The advertisement has to be shown to the lecturer for approval
purpose. The advertisement (soft copy) needs to be submitted along with the visume. Submission of the
visume is in the form of CD or Cloud.

General Guidelines:
1. Individual project
2. Submit a job advertisement for lecturer’s approval: Week 7
3. Submit visume: Week 12

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Coursework II
Project: 20%
CLO3 Apply effective writing skills in workplace communication

The project introduces students to academic writing where they will learn to apply effective writing skills
such as outlining, organising, drafting, writing and editing to produce a report. Students need to investigate
/ research / look into the public’s (any target group) perception / awareness / satisfaction towards a product
or service of any company or organization through the use of a survey questionnaire which is given to at
least 30 people. From the questionnaire, they need to find out what the complaints are really about, or
whether the public are satisfied or dissatisfied with the product or service, or whether the public have
positive or negative perception or awareness towards the company’s product or service. Then, they need
to write a report about it.

General Guidelines:
1. Work in groups of 4 – 5 members.
2. Select a topic and get lecturer’s approval: Week 3
3. Prepare a proposal for lecturer’s approval: Week 4
4. Prepare a written report and submit for grading: Week 9

Work flow:
a. Decide on what product OR service offered by the company that you want to conduct a survey
about (for example, MAMEE company may have only products to offer but a telco company like
MAXIS or DIGI have both products and services; thus, choose only one).
b. Then prepare a proposal (submit in Week 4 for lecturer’s approval).
c. The proposal consists of two parts: Terms of Reference & Procedure.
d. Include a sample set of questionnaire (optional).
e. Once the lecturer approves, proceed to the actual work of giving out the questionnaire to at least
30 people. The questionnaire must consist of 12 - 15 questions.
f. Once the survey is done, you can start doing the other three sections: Finding, Conclusion and
Recommendation.
g. In the Finding section, include graphs / charts / tables and these must correspond with the
questionnaire questions.
h. The final report must include everything and in this order:
1.0 Terms of Reference
2.0 Procedure
3.0 Findings
4.0 Conclusions
5.0 Recommendations
6.0 Appendix

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 Technical Requirements for the Report project:
 Font Times New Roman
 Size 12
 Spacing 1.5

Details on the cover page

Students have to include all the following items:
 MMU heading
 Name(s)
 Student I.D.
 Group no. e.g. D01
 Lecturer's Name
 Semester e.g. Trimester 2, 2019/2020
 Title e.g. Report on Students’ Satisfaction with the Facilities in MMU

C. FINAL EXAMINATION (50%)

CLO1 Apply the principles of effective communication in various workplace contexts
CLO3 Apply effective writing skills in workplace communication

There are only two sections in the final examination and the duration is 120 minutes. The breakdown of
the paper is as follow:

SECTION A – 35%
MCQ – 20 questions
Case study – several questions

SECTION B – 15%
Writing – it could be anything from a letter, memo, email or resume